# Volkswagen Cares Malaysia — user reviews > 21 indexed App Store user reviews of Volkswagen Cares Malaysia by Volkswagen Passenger Cars Malaysia. - Source: https://appshunter.io/ios/app/volkswagen-cares-malaysia/id1568659643/reviews - App overview in markdown: https://appshunter.io/ios/app/volkswagen-cares-malaysia/id1568659643.md ## Newest reviews (10 of 21) ### 1/5 — Repeated notifications *2022-02-26, version 1.0.50* I’ll uninstall this app if y’all decide to send the same notifications about your golf GTI every hour. ### 1/5 — Log In Problem *2021-12-16, version 1.0.50* Annoyed with the apps. Reset but still can’t proceed ### 1/5 — Unable To Login *2021-12-04, version 1.0.50* After keyed-in password, it’s loading and came back to the same login page. Cant even login. ### 1/5 — STUPID APP *2021-11-30, version 1.0.50* NOT EVEN USER FRIENDLY AND VERY STUPID ### 1/5 — Session expired *2021-11-15, version 1.0.50* Once login… session expired… Can’t use the apps at all… ### 1/5 — Unable to login *2021-10-18, version 1.0.48* Cannot login…popped out session expired ### 1/5 — Can’t Login *2021-10-10, version 1.0.48* I can’t log in. Keep on showing session expired! ### 1/5 — Need to reset password and car info missing *2021-09-11, version 1.0.42* I have to reset my password I order to log in to the new app. I have updated my new car info and remove the old car data from last apps. But the new app seem to keep track the old data and I have lost all the free service vouchers and new car details. Please make sure your app is running good before launching since your reputation is not so well. ### 1/5 — SMS verification code *2021-08-11, version 1.0.40* Tried for few days but still didn’t receive SMS verification code. ### 1/5 — Current account details are not transferred to this new apps *2021-08-04, version 1.0.35* Current account details are not transferred to this new apps. Register new account but no car details. ## Most critical reviews (10 lowest-rated) ### 1/5 — What a pathetic *2025-07-13, version 1.0.85* Still being outdated in 2025, not even bringing the MyVW app remote to Malaysia. ### 1/5 — Can't register *2023-07-09, version 1.0.66* Did not receive Verification code .... ### 1/5 — SMS Verification slow *2023-03-01, version 1.0.57* How many times do I have to enter new sms code? Verifications send to my sms was freaking slow. By the time, the code already expired. So annoying. And till now I still cannot register. ### 1/5 — No Verification Code Received *2022-11-15, version 1.0.57* I dont received any verification code through SMS during completing my profile as this is my first time using this app. Technical support, please assist me. Thank you. ### 1/5 — Cannot see my car *2022-08-23, version 1.0.53* Can’t seem to add my car in the app, tried it a few times but it just say my car will be added in 24hours time, is this app dead?? ### 1/5 — Unable to login *2022-07-26, version 1.0.53* Each time when login it doesn't allow to login… i guess this is app issue… app developer…please come out with some proper thing for customers… ### 1/5 — Simply unable to login *2022-07-02, version 1.0.53* Always states session expired at login page… ### 1/5 — Dead app *2022-05-05, version 1.0.50* Im assuming this app is dead since no SMS TAC received after forget password profile update ### 1/5 — Cannot login due to session expired *2022-04-15, version 1.0.50* Hi, I have trouble to login to VW Cares on iPhone. App keep saying “Session expired, please login again”. Is there a remedy for this issue? ### 1/5 — Unable To Register *2022-03-01, version 1.0.50* I was unable to register until step 9 verification code which would be sent to my Handphone number. Currently I’m using IPhone 12Pro Max with IOS 15.3.1 Please assist me on this matter since I’m your customer having Model Tiguan 2022. ## Most praised reviews (1 highest-rated) ### 5/5 — easy booking for aftersales 👍🏻 *2022-10-11, version 1.0.53* love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*