# VOLO-Wallet — user reviews

> 24 indexed App Store user reviews of VOLO by EAST WEST ASSIST INSURANCE TPA PRIVATE LIMITED.

- Source: https://appshunter.io/ios/app/volo-wallet/id1660906209/reviews
- App overview in markdown: https://appshunter.io/ios/app/volo-wallet/id1660906209.md

## Newest reviews (10 of 24)

### 1/5 — Not compact with IOS device

*2025-06-16*

Every relogin its showing error
Facing only for ios

### 1/5 — Error Unauthorised Access

*2025-06-09*

Do you guys really care about your customers what problem they’re facing after first successful login. Not even bother to fix issue after multiple user reviews. On second login we’re facing unauthorised access error.

### 1/5 — Issue with app after login

*2025-06-04*

After login to app it will work properly but next time it will throw error unauthorised access not even able to logout or anything need to uninstall again and again please fix asap

### 1/5 — Keeps showing unauthorised access

*2025-05-12*

If you don’t log out of the app after each use it will keep throwing error and not let you log back in unless you reinstall

### 1/5 — Worst and poor app

*2025-02-11*

Don’t know why the hell my company is including this tpa in my health care plan even if it is really worst ever app

### 1/5 — Crashes a Lot

*2025-01-20*

App crashes a lot, very poor UI/UX

### 1/5 — Keeps showing message like Unauthorised

*2024-10-23*

Error! Unauthorized.

### 1/5 — Unauthorised Error pop up

*2024-10-23*

App is constantly throwing Unauthorised Error pop ups back to back. I’m neither able to log out nor browse any tabs within the app.

### 1/5 — Worst App

*2023-10-02*

This app is worst ever and this company also worst. 
You are an vendor of some corporate company but your service also worst. 
Not sure how you will survive in current market.

### 1/5 — Worst app and website

*2023-05-06*

I have been trying to login into this portal but it is not allowing me to login and throwing many console errors. Developers and testers are not doing their work to make this app to work as expected

## Most critical reviews (10 lowest-rated)

### 1/5 — Very bad UI both on web and mobile

*2026-05-31*

Abruptly closes without any further process vexed up with the mobile and web portal one of the worst User interface

### 1/5 — Negative Stars from my end

*2026-05-04*

Worst app and worst service. Their app will crash everytime users try to do anything and their claim settle ration is close to zero and they always end up asking multiple questions and yet say document insufficient

### 1/5 — Very bad UI on both web and mobile app

*2026-03-06*

App keeps logging me out. Doesn't allow sign in simultaneously in multiple device like it is top secret financial app. Claim submission categories are limited and lab tests claims always get rejected under OPD category (there is no other category for them)
Plum is a much better option. Even bajaj health is better app than this. Don't recommend to any enterprise company.

### 1/5 — You are totally a jok

*2025-12-06*

Just for time pass you guys release this app, you people don’t even care about what pain costumers are facing. Worst work. Zero quality product. You should be punished.

### 1/5 — App nit working

*2025-08-10*

App is not working always stuck on home screen

### 1/5 — Not working

*2025-07-24*

The only thing i see after opening the app is a white box and nothing else.

### 1/5 — App is getting crashed

*2025-06-29*

Worst ever app, after login the app is always telling unauthorised more than 10 times, fix the bug and the app is not refreshing too.

### 1/5 — Worst

*2025-06-27*

Every time I need to reinstall after first use on iPhone

### 1/5 — Blank interface since logged in

*2025-06-22*

Worst app I guess, since I logged in, I have not seen anything as it shows blank page every-time with one square inside the page!!
And na-na-na that’s not my internet issue. Everything works perfectly accept this app!! Using 5G at 100mbps just to inform you.

### 1/5 — No use

*2025-06-21*

App is faulty not able to login itself

## Most praised reviews (4 highest-rated)

### 5/5 — Good TPA insurance

*2023-05-30*

Very good in terms of claim settlement

### 2/5 — Worst app

*2025-03-23*

Unable to login, it says “error unauthorised”

### 2/5 — Unauthorised issue

*2025-03-04*

After first login in the app, it shows unauthorised when again going to use app after one day or expiration of token

### 2/5 — App not working properly

*2025-02-28*

Not working properly getting error once launch the app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*