# Volt Self Service — user reviews

> 59 indexed App Store user reviews of Volt Self Service by Volt Information Sciences Inc, rated 1.50/5 from 163 ratings.

- Source: https://appshunter.io/ios/app/volt-self-service/id933331492/reviews
- App overview in markdown: https://appshunter.io/ios/app/volt-self-service/id933331492.md
- Rating breakdown: 5★ 12 · 4★ 5 · 3★ 7 · 2★ 9 · 1★ 130

## What do users think of Volt Self Service?

Overall sentiment: negative

**Cons**

- ❌ App doesn't open
- ❌ App crashes
- ❌ Error messages on launch
- ❌ App never loads
- ❌ Unusable on iOS
- ❌ Keyboard issues
- ❌ Not working on iPhone
- ❌ App is broken
- ❌ Useless app

**Commonly reported bugs**

- App crashes after opening
- App automatically closes
- App never loads
- Error messages on launch
- App is DOA
- App doesn't open
- Cannot access info
- App has never allowed use
- Error message on attempt to open
- App doesn't even open
- App won't open
- App never loads
- App won't load in
- App is broken
- Never ending circle wheel
- Volt logo and loading circle with error
- Error dialog box to try again later
- Error to try back later
- Keyboard covers fields to type
- Keyboard is upside down and blank
- App will not open
- Bug when selecting hours with scroll menu
- Keyboard is blank and hard to type
- Keypad function is totally broke
- Keyboard is driving me crazy
- No finger touch entering
- Password every time
- Personal question everytime
- Boring and complex login with wrong place for keyboard
- App has been broken for months
- Keyboard is in the wrong place and blank
- Cannot add notes because keyboard doesn't pop up
- Keyboard appears to have no characters and stuck up top
- Keyboard won't appear when clicked to type
- Keyboard is not showing up correctly
- Cannot select type of work from drop down
- Messed up keyboard to put username and password
- Doesn't show user and password fields
- Messed up keyboard appears
- Keyboard shows up blank
- Keyboard doesn't show up properly
- Keyboard doesn't show up at all
- Keypad is on top of the info
- Keyboard hardly works
- Crashes all the time
- UI is shotty
- Keyboard no longer works
- Error message on opening
- Cannot get to sign in screen
- 80% of functionality does not work
- Information in summary is not accurate
- Leave Balance only shows sick time
- W-4 changes require a printed form

**Most requested features**

- Support for larger iPhone screens
- Add Face ID or thumbprint login
- Update to support new employees
- Add Touch ID password support
- Improve UI and user experience
- Remodify login process
- Fix keyboard issues for iOS users
- Allow access to payroll info

## Newest reviews (18 of 59)

### 1/5 — Does not work

*2024-12-26, version 1.0*

I’ve had this app for three weeks and it has never allowed me to use it. All I get is an error message.

### 1/5 — App not loading

*2024-09-22, version 1.0*

App is DOA

### 1/5 — Not good

*2024-09-13, version 1.0*

Error at all . It won’t open

### 1/5 — Worthless

*2024-07-10, version 1.0*

This company is rapidly expanding. I’m surprised their VSS app is terrible. Never loads and crashes.

### 1/5 — Doesn’t load

*2024-06-14, version 1.0*

Useless

### 1/5 — Doesn’t work

*2024-04-18, version 1.0*

Never loads

### 1/5 — the app

*2024-02-02, version 1.0*

needs to be updated. won’t even load in.

### 1/5 — App is broken

*2023-12-29, version 1.0*

App is broken

### 1/5 — App broken

*2023-11-30, version 1.0*

App does not work. I only get the never ending circle wheel.

### 1/5 — Phil

*2023-11-04, version 1.0*

Not a good app, for every time that I open the app, it just keeps giving an error dialog box that always tells me to try again later because an error occurred.

### 1/5 — App crashing

*2023-08-07, version 1.0*

Everytime I try to login it tells me there’s an error to try back later! It’s always the same thing everytime, this has been happening for over a week now!

### 1/5 — Why is the app so old

*2020-01-03, version 1.0*

It’s 2020 now the app doesn’t have Face ID or thumbprint like how

### 1/5 — Completely broken & unusable

*2019-09-30, version 1.0*

Like I check weekly if the most obvious problems would be fixed but the app feels completely abandoned with no support. What’s crazy is this app would save me so much trouble if all the services were working properly

### 1/5 — Can’t open this app

*2019-09-21, version 1.0*

This app it’s a pice sh

### 1/5 — Wish I could give it a 0/5

*2019-09-12, version 1.0*

This is pathetic. The app is absolutely useless and volt has put forth zero apparent effort to fix this app for YEARS now. It's embarrassing

### 1/5 — Unusable

*2019-07-10, version 1.0*

I can’t log in. The keyboard completely covers the fields to type. I have my passwords stored in keychain and I cannot access that because even that button is somehow broken.

I would really like to see this app functional. Please fix the serious bugs with it before iOS 13!

### 1/5 — This app is joke

*2019-05-19, version 1.0*

This app is the worst app I have ever had to use

### 1/5 — Is this a joke?

*2019-04-05, version 1.0*

I was hoping this would make documenting my job(s) easy. I was wrong. Downloaded and installed this today. It’s an absolute joke. Areas are greyed out, other fields are black, options that should be available when logging in and accessing *aren’t* available.... yeah I’m uninstalling this piece of crap immediately.

## Most critical reviews (10 lowest-rated)

### 1/5 — App doesn’t work

*2026-07-21, version 1.0*

App will not launch correctly and keeps closing out on its own

### 1/5 — Not Working

*2026-05-23, version 1.0*

Not working

### 1/5 — App crashes

*2026-05-22, version 1.0*

This app is not working on my iPhone 16max pro. It automatically closes after I open it.

### 1/5 — Not working

*2026-05-20, version 1.0*

Doesn’t work for IOS please fix!

### 1/5 — App won’t work on my iPhone

*2026-02-21, version 1.0*

App won’t work on my iPhone

### 1/5 — NOT WORKING

*2025-08-17, version 1.0*

This app doesn’t open or anything

### 1/5 — Don’t waste your time

*2025-08-08, version 1.0*

The app never loads. Every time you try to use it, it will say error and then nothing.

### 1/5 — Can’t use the app

*2025-07-16, version 1.0*

“A problem has occurred. Please try again later.” Every single time I attempt to open the app. It’s been almost two months.

### 1/5 — Non Functioning

*2025-06-04, version 1.0*

App doesnt even open up

### 1/5 — Can open the app

*2025-04-08, version 1.0*

Bad app can’t access your info

## Most praised reviews (6 highest-rated)

### 4/5 — Keyboard does not work with the latest iOS update.

*2018-10-07, version 1.0*

The key board comes up blank with the latest iOS update.

### 3/5 — App loading

*2023-11-28, version 1.0*

Just got the app today and downloaded to my phone but only shows the volt logo and the loading circle and get an error message. I have uninstalled the app and reinstalled it and still get the same issue.

### 3/5 — UPDATE IT

*2020-08-01, version 1.0*

Ya’ll really need to update the app to support the bigger iPhone screens...

### 3/5 — A good start

*2016-03-23*

It's nice to have the convenience of accessing payroll information on the go.  However some improvements need to be made.
 *Add TouchID password support
 *Leave Balance only shows sick time unless you open the pdf
 *W-4 changes require a printed form

### 2/5 — This current update isn’t for new employees..

*2019-04-01, version 1.0*

I will help all of you who are struggling, apparently this current update from October 2018 till April 2019 isn't working for new employee registrations. Best guide to get this app rolling is:

1. Go to there website using a computer
2. Log in and register/question 
3. Once you login and have the account active
4. go back to the buggy app and type in your user name, if it shows blank just tap the 123/abc button it should then show the keys.
5. Visualize the info you are putting because it will not show you, then hit “go” then type in your password. Once you set your info correctly you should be able to log in simply.

### 2/5 — What happened?

*2017-05-25*

I've used this app for a little over a year now. It worked pretty good for me until a week ago. Now every time I open it using my iPhone I get an error message and I can't use it at all. I can't even get to the sign in screen. Still works okay on my iPad for which I am grateful, but still... I really miss it working on all devices.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*