# Volta Wallet — user reviews > 26 indexed App Store user reviews of Volta Wallet by XRPAYNET GLOBAL LIMITED, rated 3.20/5 from 30 ratings. - Source: https://appshunter.io/ios/app/volta-wallet/id1616451007/reviews - App overview in markdown: https://appshunter.io/ios/app/volta-wallet/id1616451007.md - Rating breakdown: 5★ 14 · 4★ 2 · 3★ 1 · 2★ 2 · 1★ 11 ## Newest reviews (6 of 26) ### 2/5 — swap *2024-06-11* i’ve done a swap from xrp to xrpaynet and it stil hasnt showed up in my account it swapped it but isn’t in my account i’ve reached out to support and hasn’t fixed the problem it’s been idk a month ### 2/5 — Can’t move assets *2024-02-18* The app looks good, but I can’t move my assets. I’m on the new non custodial wallet. I can’t swap or send assets. Funds are stuck there. Needs work. Can’t purchase xrpaynet which was the reason for the download **Developer response:** Hi, We are aware of the issue and we will fix it soon. We also are bringing the option into the app to buy xrpaynet. If you have more questions please contact: admin@xrpaynet.com ### 4/5 — Alerts?????? *2023-02-05* Like the plate form although it won’t let me turn off price alters. Every 5 seconds it’s notifies me. Draining my battery. Fix please **Developer response:** Hello johnnyAngel90, We have fixed price alerts and it will be out in the next update Regards XRPayNet Support Team ### 3/5 — App features *2022-11-05* App needs missing basic features. No max funds sending option, no memo box to check so funds are lost easily, no user tutorial, swap feature improved, improved customer service **Developer response:** Hello mikeansdk, We have improved on all these aspects except for tutorial (coming soon) . Let us know what you think about the update! Regards XRPayNet Support Team ### 4/5 — Professional looking app, slow links on setup *2022-10-20* Responses to my account setup sends today unusually slow on 2 factor, logins, captcha too cumbersome to continue… will try again later to finish. Why isn’t a coin like PYR listed? What are the criteria, so we know what to expect? ### 1/5 — Can’t register *2022-07-14, version 0.0.2+27* Well, can’t say much, can’t activate, no email received and pressing buttons seems to do nothing, not a great start. Makes me worry about security if simple basics don’t work. Not blocked by spam, delays I understand but when you click continue or resend email you want some feedback. None ## Most critical reviews (10 lowest-rated) ### 1/5 — Not secure *2025-01-16* In the process of upgrading their app they lost my XRP wallet ### 1/5 — VERY UNPROFESSIONAL *2024-09-12* No customer service help and not allowing me to withdrawal XDC. Mhmmm the irony behind that one🤮. I think it’s a scam designed to keep retail investors away. Stay away from this app. ### 1/5 — Hotel California of crypto wallet Beware! *2024-05-02* Be careful in the amount of tokens you hold on this wallet. They have many glitches that hold your tokens hostage and you can’t swap all coins. Some coins go into the wallet but you can’t send coins out.scam wallet ### 1/5 — Hotel California of crypto wallet *2024-04-16* Be careful in the amount of tokens you hold on this wallet. They have many glitches that hold your tokens hostage and you can’t swap all coins. Some coins go into the wallet but you can’t send coins out. ### 1/5 — This App. Terrible!!!!!!! *2023-12-06* I put XRP into the wallet. They have no problem taking your crypto. So I moved Almost 1k of XDC into the wallet. Now when try to swap or send it to another wallet. There’s a problem and basically holding my XDC coins hostage. I contacted them several times to try and fix the issue. But get a generic response. Now when I go to the app. The link to contact support is not there anymore. I don’t why wants to piss off customers. I definitely won’t be using this app in the future. USE AT YOUR OWN RISK!!!!!!!!!!!!!!!!!! PS Their twitter account is suspended. **Developer response:** Hi Rugerzen, There is currently a bug that doesn't allow you to send XDC, we have fixed this a while ago and created a new system to handle sending. The only reason you have not yet been able to send your XDC is because Apple is taking really long to release this update. We apologise for the inconvenience this is causing and we are working hard on getting the update out. ### 1/5 — Danger! Use at own risk *2023-11-14* Have had my XDC and XRP trapped in wallet for weeks. Send button does nothing! And my BTC wallet tokens disappeared mysteriously, and the history showed $millions of dollars transaction from my wallet. Total glitch wallet and no one from Volta is emailing me back. Garbage **Developer response:** Hi Blake, There is currently a bug that doesn't allow you to send XDC, we have fixed this a while ago and created a new system to handle sending. The only reason you have not yet been able to send your XDC is because Apple is taking really long to release this update. We apologise for the inconvenience this is causing and we are working hard on getting the update out. ### 1/5 — What good is restore phrase with no way to restore? *2023-07-13* Maybe the dev’s can point me to how exactly you restore Volta. There is no where I can find that gives you the option to import an account. **Developer response:** Hello Araliss, Please contact admin@xrpaynet.com for assistance thank you. ### 1/5 — Often down for “Maintenance” *2023-07-11* Several times over the last few weeks the app goes down for maintenance without any notice given. ### 1/5 — 😩 *2022-11-18, version 0.0.13+57* App it's completely useless. Problem with verification email. And when you want to swap some crypto then . Error: Missing Reguired Parameters ### 1/5 — I think it’s a scam *2022-10-21* I sent 300$ worth of xrp and when i try to withdraw it says not enough funds in source wallet also i withdrew 106,000 XRPAYNET tokens to my XUMM wallet from the XRPAYNET app and they have not showed up in my XUMM wallet yet and it’s been 48 hours with no transaction ID OR hash id to track my coins they are just gone and I am still waiting.. I messaged on Twitter 2 days ago and I’m still waiting for a response about my XRPAYNET tokens i bought and withdrew.. my XRP is stuck on this wallet and withdrawals on the XRPL are only supposed to take 4 seconds I’m going on 72 hours.. ## Most praised reviews (10 highest-rated) ### 5/5 — Solid multi chain wallet. *2025-06-06* Volta serves multi chain crypto swapping & storage. Rather easy to use and navigate and direct in app support if ever needed. Transactions are swift. Ngl. I love this wallet. ### 5/5 — A.J. Pitt *2025-05-31* The best app so far to spend your crypto worldwide ### 5/5 — App recently refurbished *2025-01-14* Volta wallet now works incredibly smoothly after recent updates (2025). They are adding new chains all the time and continuously listening to user feedback and improving the app. I definitely feel safe storing my crypto on volta wallet🫡 ### 5/5 — User *2025-01-08* The best app so far to spend your crypto worldwide ### 5/5 — Help *2023-07-31, version 0.1.3+112* I can not log in ☹️☹️☹️☹️ ### 5/5 — My review *2023-02-20, version 0.0.16+75* Amazing 5* ### 5/5 — Great Service *2022-11-24, version 0.0.14+61* Really straight forward app to use, customer service if there’s anything you are unsure about is also great! Keep up the great work guys! ### 5/5 — Great app! *2022-09-30, version 0.0.12+54* Pros: I just want to start by saying that the app is great. I can finally store Xrpaynet safely, on a wallet. Cons: I did have an issue with swapping. It says I need to confirm my email to swap. However I never received one. I also can’t find an option to get one sent. In the middle: I feel like there should be apps embedded into this program like CHIspend and others. Similar to the apps found in XUMM. However I know these are two different apps but it would be nice to see the ability to actually use Xrpaynet as it gains more liquidity in the future. ### 5/5 — ✖️ *2022-08-10* Here before the switch is flipped! ### 4/5 — Not Accepting UK mobile number *2025-09-10, version 4.0.2+324* App looks great and can’t wait to use it but it’s not accepting the uk’s phone number for verification. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*