# Voltie PowerUp — user reviews > 174 indexed App Store user reviews of Voltie PowerUp by ADVANCE INTERNATIONAL COMPANY FOR TELECOMMUNICATION AND INFORMATION TECHNOLOGY, rated 1.20/5 from 243 ratings. - Source: https://appshunter.io/ios/app/voltie-powerup/id6740828992/reviews - App overview in markdown: https://appshunter.io/ios/app/voltie-powerup/id6740828992.md - Rating breakdown: 5★ 11 · 4★ 2 · 3★ 1 · 2★ 2 · 1★ 227 ## What do users think of Voltie PowerUp? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Great new app **Cons** - 🐛 Doesn't work - 🐛 Can't add charger - 🐛 Freezes/crashes - 🐛 Glitchy login/password - 🐛 Blank/grey screens - 🔒 Poor support/communication **Commonly reported bugs** - Can't add charger - Blank/grey screens - Freezes/crashes - Glitchy login/password **Most requested features** - Add ability to add charger - Improve stability and functionality ## Newest reviews (20 of 174) ### 1/5 — Awful App *2025-12-23, version 1.0.18* JuiceNet user. Unable to see any data about current home charging session or history. Vehicle won’t start charging at scheduled time therefore I have to start it through the app every night then I have to go to my vehicle’s app and confirm that it’s charging. Just awful. ### 1/5 — Won’t even let me log on *2025-12-21, version 1.0.18* When trying to log on with the username and password I created according to the password requirements, it tells me that the password contains characters that are not allowed. I tried many different passwords. Also won’t let me log on to the support site! ### 1/5 — Garbage app *2025-12-20, version 1.0.18* This app is possibly the worst app I’ve ever experienced. I have no choice here because this company bought out the company that made my home charger, but the app is clearly not designed for home charging. The app itself is poorly designed. Misspellings everywhere, password parameters are not what the instructions say, then you get logged out constantly and there’s no way to save the password. OTP takes 10 minutes minimum to go through- im still waiting… I’m about to throw my $500 charger in the trash so I don’t have to deal with this idiocy anymore ### 1/5 — Astounding *2025-12-18, version 1.0.18* This is worst EV charging app I’ve used and it’s not even close. It’s almost as if it was built to punish anyone foolish enough to buy a Voltie charger or plug into a public Voltie charging station. I have the misfortune of working at a building who decided to install these things for the tenant. I feel really sorry for anyone who decided to buy one for charging at home. ### 1/5 — Bricked my Juicebox *2025-12-17, version 1.0.18* I was really happy when I heard this company bought out Juicebox chargers. The problem is this app is TERRIBLE. It doesn’t allow you to do basic things like change your password. The result is I have a good charger and a terrible app that doesn’t work. ### 1/5 — Completely non functional for JuiceBox chargers and full of bugs *2025-12-17, version 1.0.18* So many annoying bugs. Nearly impossible to pick a password that works to make an account to use the app. Email doesn’t work only phone. Then once you’re in it doesn’t even let you add the device id for the juice box charger to even attempt to add it to the app. If you have an orphaned Juice Box don’t even bother wasting your time with this app ### 1/5 — Login never worked *2025-12-16, version 1.0.18* Please make basic function work ### 1/5 — Where is the no star option? *2025-12-16, version 1.0.18* Scam Company. They don’t pay their employees on time. They hired people to develop app and operations that had NO EV experience. They fired the people with actual EV experience. This company will never make it. They can’t get out of their own way and they keep making bad decisions on new hires. Run as fast as you can. Chargepoint, wallbox both are way better options. ### 1/5 — Awful design *2025-12-11, version 1.0.18* Was forced to use this after Juicebox folder and it is without question the worst charging app out there. Scheduling is impossible and rarely works. ### 1/5 — horrible *2025-12-10, version 1.0.18* this company is straight garbage. theres no customer support. the app logged me out and it won’t let me log back in. the website can’t be found. and the only phone number to call it’s in some other country that is you dial directly it’s going to cost $10 per minute . ### 1/5 — So bad I want to throw my EVSE in the trash *2025-12-10, version 1.0.18* Not only did it take me ages to get the charger to just turn on when I plug it in. But it’s been spamming me with “session ended” notifications all day for no reason and their site is so busted I can’t even send an enquiry to make to stop. Trash tier software. ### 1/5 — Doesn’t work and I can no longer see my charger or charge my car *2025-12-09, version 1.0.18* Worst app. No support. ### 1/5 — Crappiest app ever! *2025-12-08, version 1.0.18* This app sucks! My juice box worked reliably without fail before Voltie took over Juicebox. Now every time they have “an update” it just makes everything confusing and work differently. Come in Voltie do better!!!!! I seriously can’t wait to replace this app with a product that works without fail. What Voltie has done to the JuiceBox platform is essentially the same as going to the gas station-only to find that there is no gas to purchase after putting in the pump. ### 1/5 — App review *2025-12-06, version 1.0.18* I will join the huge number of unsatisfied users by giving this app one star. I could not sign into the app with my email because it tries to send an OTP that does nothing at all. I switched to my phone number and the OTP worked, but then I could not add the JuiceBox charger. I kept on getting a message saying the charger is already added even though it is nowhere to be found. So, my JuiceBox will remain a “dummy” charger. ### 1/5 — The worst app of all times *2025-12-05, version 1.0.18* I don’t know how they built their app. I don’t know what they did with their software. I don’t know what they do with their firmware. But this is by far the worst app I have ever seen or used. The user experience is divorced; whoever built it should be fired. The service is not working at all. I’ve been trying to get my app to start charging my home charger, but it is not working. No, the app is stuck, and I can’t even remove my home charger to reset it. And half the time, the app crashes, and I have to restart it. Why do I have to click 'Start Charge' on my home charger manually? The app uses a lot of terminology. That is actually entirely unfamiliar for a casual user. The funny thing is on their main website. You can’t submit your question or inquiry because the submit button doesn't work. This app and service definitely feel like someone decided not to hire a real user experience designer and researcher to figure out what real humans want to do and how they want to use this app. This is the first time I’ve written a review of a nap because it is so awful. I’m so frustrated that I need the world to know this. ### 1/5 — Terrible app support *2025-12-02, version 1.0.18* Sept 2025: This is the third time my hardware charger has changed software management companies. This one, VoltiE, is the worst and has no concept of how to run an app. The login 100% never works, even if sending one time password resets and even setting up new accounts. Avoid this scam of an app. If you have an EnelX Juicebox, go buy another charger to start clear of this VoltiE company. Update 12/02/25: after returning from a week away I see that they had a “major update” to the app. Now, the app doesn’t work and just stalls on different screens and freezes constantly. The Customer Service button does not lead you to customer service. Charging does not work. The app does not work in this condition. ### 1/5 — Won’t even take my password *2025-11-28, version 1.0.18* Had to get a new password… one special character required. I put in my password and it tells me there is a disallowed character. If I remove the special character the message goes away… but, of course, my password then doesn’t match and I can’t login. Huh. ### 1/5 — Don’t do it *2025-11-28, version 1.0.18* Don’t do it. If you own a juice box and it works great now, just leave it disconnected from the Internet. Do not download this app and do not reconnect the charger to Wi-Fi. I now have a $400 piece of garbage that won’t charge anything. ### 1/5 — Does nothing! *2025-11-27, version 1.0.18* I’ve been very happy with my Juicebox charger. It’s now dead to me as this useless app won’t allow plug ‘n charge. Very frustrating! ### 1/5 — Useless *2025-11-26, version 1.0.18* Followed all directions on and off since enel or what ever it was went dark. App is awful. No matter the “log in “ input, an email never arrives . Just as trashy as a 4xe. Jeep can set its own schedule! however due to sub par parts yes it’s Junk from Everyone Else’s Parts- it’ll apparently burst into flames again if charged… both the app and jeep are useless trash. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-03-21, version 1.0.18* Absolute garbage. Couldn’t charge my car even though charger was active. Waste of time. Do better. ### 1/5 — Worst app ever. *2026-03-18, version 1.0.18* It will leave you stranded with no way of charging your vehicle. Beware. ### 1/5 — Fantastic app - can’t even login *2026-02-15, version 1.0.18* I am sure it is great app, only if you could do a basic thing - login. How do you release such a failure? ### 1/5 — Unacceptably Bad Software *2026-02-13, version 1.0.18* Infuriating. Was forced to transition to this app when my juicebox app stopped working. Cannot get the charge started There is a ‘PnC’ slider in the settings menu which I would assume means Plug and Charge. It does not work. Instead you have to initiate charge and then sit and wait at your car for 60!?!?! Seconds until charging begins. You cannot switch to another app or do anything else on your phone or the countdown will not progress. Shameful to waste their customers time. ### 1/5 — Juicebox Fix *2026-01-31, version 1.0.18* Restore your Juicebox by replacing its internal circuit board to change from bad remote software to reliable local firmware. Look for OpenEVSE. ### 1/5 — Missing all the fundamentals. *2026-01-27, version 1.0.18* You need to hire real professional to redesign and code the app. Fully QA all functionalities before releasing it to public. ### 1/5 — Written by the same group that destroyed the Enel X app *2026-01-21, version 1.0.18* Update January 21,2026. Still complete and total garbage. When will they ever release working software? Still not able to set a schedule for Monday to Friday and a different schedule for Saturday and Sunday. Even if I could the software ignores the schedule!!!! My electricity bill skyrocketed because this broken software allows the cars to charge during peak rates!!!!!! PLEASE fire whoever wrote this software and hire people who know how to code! Update November 20, 2025. New version. Still garbage. If you try to create a schedule it gives Bad Request when you try to save it. Even if I could save it there is no way to have one schedule Monday to Friday and another for Saturday and Sunday. At least I can finally see my history, but they need to hire programmers who know what they are doing. Original review below; I have 3 EV, I can add three EV to the app. But there is no way to tell which of the 3 EV is charging. When I add my EV to the app I see several different entries for the same make and brand and maybe year, so I need to choose one. But which one? Maybe one of the have the large battery pack, or maybe that other one has the large battery… no way to know. The app has no way to see if the power is actually flowing. If I click on the vehicle it shows me that 0 amps are being used, connection time is zero. The Enel X people destroyed Juicebox with their worthless app, I couldn’t imagine the app could get worst, but it did. Update October, 27, 2025. The app is still unusable. It does not show any information to tell me it is charging, it shows no history at all. I do get a message that the cord was disconnected every time a car is unplugged, so the app is communicating with the Juicebox in some way. Yesterday one car went on a long trip and when it was plugged in the car said it would be charged at 6:30 AM, this morning I woke up to messages saying “Session closed. charging session closed due to devices offline. We’ll follow up with payment details.” Luckily the car was charged by 6:30 AM, but what on Earth is going on with “Payment details” on my charger at my house? And of course, the app shows no history at all of anything happening. This app is complete and total garbage. ### 1/5 — Horrible *2026-01-13, version 1.0.18* It really is terrible. This home charger worked fine before. When Voltie took over it doesn’t recognize all vehicles. It won’t display info while charging. It’s probably the worst app I’ve used . ### 1/5 — Trash App *2026-01-01, version 1.0.18* My charger is basically useless after this company took over. ### 1/5 — P.O.S. *2025-12-29, version 1.0.18* P.O.S. ## Most praised reviews (7 highest-rated) ### 5/5 — This is not enel *2025-10-04, version 1.0.12* My juice box works again even though enel went out of business ### 5/5 — Great support *2025-08-17, version 1.0.8* Amazing network great Support easy to navigate application ### 5/5 — Excellent Interface! *2025-06-03, version 1.0.7* Easy to use, glad they have it up. ### 5/5 — New start *2025-06-03* It’s a great new app works amazing and very easy to use and I’m not technical at all ### 4/5 — Thanks for trying *2025-04-08, version 1.0.7* I appreciate the effort and look forward to more updates. However I can’t add a charger in the app. I fill in the information and can’t seem to find a submit button. iPhone SE and iPad unsuccessful. ### 3/5 — 2FA bug *2025-10-21, version 1.0.12* Used all 0’s and it worked. It sent the email like 5 minutes later and it definitely wasn’t all 0’s. Something’s way off here ### 2/5 — Followed instructions but doesn’t work *2025-07-15* Migrating from Enel tonight. Followed instructions on website that say put in email address and forgot password, and I have no problem being recognized by the app when starting. It should have my old account information as I’m using the same email address. But my charger is not recognized and when I check my profile, all I get is a spinning circle of death. As warned, I have not tried to add my charger. Maybe the problem is an overload on their servers as the Enel shut down was just the other day, but I’m not optimistic. Lucky for me my charger still works as a dumb terminal. I gave it two stars rather than one just because it was nice of this company to even try. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*