# Volunteer Connection — user reviews > 55 indexed App Store user reviews of Volunteer Connection by Digital Cheetah Solutions, Inc., rated 4.66/5 from 3,266 ratings. - Source: https://appshunter.io/ios/app/volunteer-connection/id896767062/reviews - App overview in markdown: https://appshunter.io/ios/app/volunteer-connection/id896767062.md - Rating breakdown: 5★ 2,665 · 4★ 349 · 3★ 107 · 2★ 41 · 1★ 104 ## What do users think of Volunteer Connection? Overall sentiment: negative **Pros** - 👍 Convenient to use - 💡 Great volunteer-centric app - 🚀 Quick and easy to log hours - 🚀 Seamless process, no lags **Cons** - 🐛 Login/sign-in issues - 🐛 Inconsistent/limited functionality - 🐛 Compatibility problems - 🐛 Frequent crashes/loading problems **Commonly reported bugs** - Cannot log hours due to calendar issues - App support center no longer exists - Cannot find needed training in the app - App does not recognize saved login credentials **Most requested features** - Add total hours worked in hours manager - Improve search functionality and consistency - Allow updating availability directly in the app - Add ability to favorite/comment on recent activity posts ## Newest reviews (13 of 55) ### 2/5 — This page contains the following errors *2021-02-28, version 6.0.3* Can’t open anything under “Recent Activity “. Volunteer Connection responds with: error on line 14 at column 15: Specification mandates value for attribute async ### 3/5 — Cumbersome *2020-04-15, version 5.7.0* No consistency in the ‘search’ engine! Some search formats are ‘last name, first name’. Other searches ‘first name(space)last name’ ### 4/5 — Quick and Easy *2019-12-31, version 5.5.4* I love that I don’t have to sign in each time I open the app. Having VC on my phone allows me to do everything I would do on the web browser version - but from anywhere. My main complaint is that the layout doesn’t mimic the web version. I wish the option to log hours and get to some popular areas was accessible as soon as I logged into the app, instead of having the newsfeed there. ### 3/5 — User friendly *2019-10-23, version 5.5.2* it is not user friendly, not easily navigated ### 3/5 — Limited Functionality *2019-07-02, version 5.4* App likes to send full screen training log in results to a half screen width view when sending to an iPad Pro. If I log in directly I get full width screens of the same training. Seems strange. ### 4/5 — New my shift *2019-06-17, version 5.4* Love the new look for My Shift. It is actually usable on all my devices now, and none of the information is getting cut off Good job. ### 4/5 — Update error *2019-06-02, version 5.3.7* I use the app all the time. I must have had an update last week while on vacation. Tonight while trying to log hours I got a double calendar for the date bar. Can’t get a date to stick and can’t manually input the info so logging hours is out. Also the app support center no longer exists. Strike two. Hopefully they get this fixed soon ### 2/5 — Not that easy to use *2019-03-09, version 5.3.6* Could be separate items. Volunteer classes divided by what you want to do. What you need to do first. A step by step ### 1/5 — Loading problems *2019-02-21, version 5.3.6* Can’t get it to load about 80% of the time... ### 1/5 — Do Not Volunteer With Red Cross *2019-01-24, version 5.3.6* I had a horrible experience which I cannot go into here. Suffice it to say there are many other more ethical, less discriminatory and more inclusive organizations to help other than Red Cross. The opinion presented is my own. ### 1/5 — Not working properly *2019-01-15, version 5.3.6* Not working properly ### 1/5 — Glad ARC has an app, but needs improvement *2018-11-18, version 5.3.6* How do I update availability? It's not clear how to navigate to my most common tasks - I can't find how to update availability. The chapter has to give us a link on how to do what should be simple tasks. ### 4/5 — Hours Manager *2018-11-07, version 5.3.6* I wish it would tell me how many total hours, weekly/monthly, I have volunteered ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t access *2025-01-16, version 6.2.2* The app doesn’t recognize my email or phone number which is saved on my profile when I log into volunteer connection on my laptop. ### 1/5 — Can’t open the app *2022-11-25, version 6.0.16* I’d love to volunteer but when I enter either my email or phone number an error message appears saying “can’t find in any authorized directory.” Pls fix. ### 1/5 — Worthless *2022-04-11, version 6.0.10* I’ve tried several times to use this app and every single time I try to log it and it doesn’t recognize my email or phone and just sends me back to register. I cannot register again because an account already exists with my information-the account I originally created. Useful to me. ### 1/5 — Can’t login to my account *2021-07-14, version 6.0.4* I tried several time to log into my account but it won’t let me While I can’t login just fine from any browser ### 1/5 — Frustrating sign in *2020-12-27, version 6.0.2* Please fix the sign in! It’s annoying to consistently have to enter an authentication code just let me stay signed in. ### 1/5 — it won’t let me sign in :( *2020-10-08, version 5.8.1* i tried to log in with my phone number and my email but not won’t let me... 😐😑😐 ### 1/5 — Will not let me to sign in *2020-09-03, version 5.8.1* I ve tried login with both email and phone number, but it only redirects me to register. Frustrated. ### 1/5 — ☹️ *2020-08-14, version 5.8.1* Will not let me sign in at all. I’ve tried with both my email and phone # will not recognize either ### 1/5 — The mobile app does not list my needed training *2019-10-17, version 5.5.2* I tried to log in to Volunteer Connection on my laptop. With no success. I can log into the Red Cross .org but it requires me to try and log into Volunteer Connection which it will not accept my login. I can log into volunteer Connection using my IPad and IPhone but Can not find the required training. So disappointed in Red Cross web and computer based trading modules. I will no longer waste my time and effort taking computer based training. I have notified my local chapter over the past two years. Nothing has been improved. It’s very sad Joel Harris Augusta Ga Chapter ### 1/5 — Difficult to use *2019-06-08, version 5.4* I would volunteer more if I could tell whether a drive needs a volunteer or not. No matter if it says “register” or has a blue circle the drive is usually “full” and needs no volunteer. And when you go to the page to volunteer if would be nice if it had the date of the drive on it. ## Most praised reviews (10 highest-rated) ### 5/5 — Born to serve! *2020-02-29, version 5.5.6* Being a volunteer with The American Red Cross is what I plan to do for the rest of my life. ### 5/5 — Volunteer *2019-11-21, version 5.5.4* I have been a Red Cross volunteer for the past 8 years and they have been the best volunteer times of my life People at the North Texas Headquartes in DALLAS are the best people you can work with I especializad in Sound the Alarm Installations and it is something I really enjoy while Helping some of my volunteer students accumulate hours during their High School years to later one use when applying for scholarships for College education and establish a great relationship with the DALLAS Fire Department officers ### 5/5 — Great volunteer friendly app! *2019-09-03, version 5.4* Digital Cheetah is a very volunteer-centric and intuitive app. They utilize user-based feedback, together with administrative and organizational needs to create a wonderful app. Have used there product for years in another volunteer capacity. (Junior League) they’re terrific in both! ### 5/5 — Hours *2019-08-10, version 5.4* Love the app love that I can log hours and register for shifts the only thing I wish was different was I wish it had a total of hours worked in the hours manager. Other than that great app. ### 5/5 — Marguerite Adams, RN, HS, IDC, MN *2019-06-21, version 5.4* I have volunteered for more than 30 years. For the last 12 years I have deployed and served as HS on a regular basis. I am the HS Lead for State of Louisiana. It has been my mission to give back, and forward, to our state and Nationally. I am supported locally by many loyal Red Cross leaders and employees. I hope to continue my service as long as I possibly can. ### 5/5 — Nice app *2019-03-22, version 5.3.6* It s useful easily accessible information. ### 5/5 — Great app *2019-03-06, version 5.3.6* Love it ### 5/5 — Great app *2018-10-30, version 5.3.6* Does everything I want. ### 5/5 — Great App! *2018-09-24, version 5.3.6* Great way to stay connected, get news and connect with your chapter. ### 5/5 — Thanks for your hard work 🌹 *2018-08-23, version 5.3.6* Thanks for your hard work 🌹 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*