# Volunteer Time Tracking — user reviews

> 50 indexed App Store user reviews of Volunteer Time Tracking by OurVolts, rated 4.60/5 from 905 ratings.

- Source: https://appshunter.io/ios/app/volunteer-time-tracking/id821890515/reviews
- App overview in markdown: https://appshunter.io/ios/app/volunteer-time-tracking/id821890515.md
- Rating breakdown: 5★ 716 · 4★ 101 · 3★ 29 · 2★ 14 · 1★ 45

## What do users think of Volunteer Time Tracking?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 👍 User friendly
- 🚀 Streamlined process
- 👍 Intuitive interface
- 👍 Great for tracking hours
- 👍 Mobile-friendly for logging
- 👍 Quick and easy logging
- 👍 Efficient for volunteer management
- 👍 Good companion app

**Cons**

- 🐛 Clunky interface
- 🐛 Mobile product clunky
- 🐛 Not intuitive
- 🐛 Errors preventing activity creation
- 🐛 Cumbersome login process
- 🐛 Inaccurate summaries on mobile
- 🐛 App shows less than website
- 🐛 Signs out frequently
- 🐛 Time sliders annoying
- 🐛 Mandatory signature/selfie
- 🐛 Bugs out a lot
- 🐛 Logs out too often
- 🐛 Cannot log time in minutes
- 🐛 Doesn't tally time automatically
- 🐛 Keyboard obstructs scrolling
- 🐛 Limited app functionality
- 🐛 Poorly designed
- 🐛 Not for small charities
- 🐛 Links do not connect to internet
- 🐛 Cannot copy and paste links
- 🐛 Time tracking downgrade
- 🐛 Useless without online registration
- 🐛 Cannot create account
- 🐛 Can't sign in
- 🐛 Login fault

**Commonly reported bugs**

- Errors preventing new activity creation
- App signs out every few weeks
- Time sliders are annoying
- Signature and selfie are mandatory
- App bugs out a lot
- App logs you out too often
- App doesn't tally time automatically
- Keyboard obstructs scrolling when entering text
- Posted links do not connect to internet
- Unable to copy and paste links
- Invalid entry error on submission page
- No section to select an activity before submitting
- App is glitchy
- App constantly updated, keeps bugs
- Loses login credentials after updates

**Most requested features**

- Dark mode
- UI update
- Use Face/Touch ID for login
- Stay logged in option
- Integrate with iPhone smart automation
- Differentiate volunteer hours vs. parent training sessions
- Show more information on the app (like website)
- Save login email
- Admin functionality on the app
- Archive inactive volunteers
- Allow typing in time in/time out
- Log time in minutes and convert to decimal
- Tally time automatically
- Minimize keyboard option
- More options available on the app
- Allow users to register without designating an organization
- Fix posted links to connect to internet
- Enable copy and paste for links

## Newest reviews (12 of 50)

### 3/5 — Good enough… I guess

*2026-05-13*

Ok…ish this app is rather clunky and does not work reliably. I keep getting errors that prevent me from making new activity’s. A dark mode and a ui update would be nice

### 3/5 — Please update to use face/touch ID

*2026-02-05*

We use this app to track volunteer hours. It works, once you log in…just that logging in requires a username/password combo. Given the proliferation of platforms and programs that require this type of authentication, it becomes quite cumbersome, even with a password manager. Please update the app to use biometrics. Thank you.

### 4/5 — Volunteer hrs vs. parent training sessions

*2025-11-06*

It would be great that this app could differentiate between volunteer hours the parents did vs. the number of parent trainings they did to avoid any type of confusion.

### 2/5 — Needs update

*2025-11-04*

I wish TIF had the function to stay logged in or use biometrics (face recognition) when logging in. It is annoying to enter my password every single time.

### 2/5 — Integrate with smart automation

*2025-11-01, version 4.2.51*

It would be great if the developers would integrate with iPhone smart automation! It would help with volunteers that forget to report their time and ones with accessibility issues!

### 4/5 — Great but could use work

*2024-12-05*

I like how easy it is to use in the app. However, I like how you can see more if you go on the website. I wish the app would show more than it does.

### 3/5 — Suggestion

*2024-08-25*

They could improve it by allowing you to save your login email so you don’t have to enter it every time. Face recognition instead of password would also make it easier

### 4/5 — Great app

*2024-06-02*

This app has done wonders for our ability to actually schedule and manage volunteers. It would be even better if the app provided more admin functionality.

### 4/5 — Revolving Door

*2024-05-09*

TrackitForward would get 5 stars if we could archive inactive volunteers, thereby removing volunteers and adding fresh ones. 
We work with young people who are in our dormitories for about a year who volunteer with us. We need to keep their records long after they depart since they are still in the area. 

I use it to log my volunteer hours, but have been unable to use it for those I manage. 

I love the layout and the ease with which I can enter my hours. Great App!

### 2/5 — Could be better

*2024-01-10*

The app logs you out too often.  Needs to add biometric access.

### 2/5 — New way of tracking hours.

*2023-09-11, version 3.3.01*

I dislike the use of the “number of hours” to replace the previous time tracking system, which let you put the specific time you arrive and the specific time you left. I volunteer for 2 hours and 45 minutes, but that’s not an option. It’s either 2.5 hours or 3 hours.
This seems to be a downgrade..

### 5/5 — Perfect for Volunteers Management on the go

*2022-10-17*

I’m not sure why this app has such low reviews. This is the first volunteer manager software that I’ve used with an app! And, I think that’s an amazing perk. I can’t wait to see what future holds for new features.

## Most critical reviews (10 lowest-rated)

### 1/5 — Hard to use

*2026-05-21, version 4.3.01*

Not intuitive. Mobile product clunky. Lots of kinks to iron out.

### 1/5 — Not for small charities

*2026-01-06, version 4.2.82*

Just like I said, not for small charities.

### 1/5 — Be ready to log in

*2025-12-01, version 4.2.74*

This app makes me log in everytime I click on it. I hate it!

### 1/5 — Inaccurate

*2025-11-04, version 4.2.51*

Terrible summary of hours on mobile app.

### 1/5 — Poorly designed

*2024-03-20*

Signs me out every few weeks, time sliders are extremely annoying and it would be far easier to just let people type in their time in/time out, signature and selfie are mandatory which made the transition to using this software tedious, overall a pain to use and it bugs out a lot. Don’t use this software if you are an organizer, please.

### 1/5 — Poorly designed

*2024-02-10*

Signs me out every few weeks, time sliders are extremely annoying and it would be far easier to just let people type in their time in/time out, signature and selfie are mandatory which made the transition to using this software tedious, overall a pain to use and it bugs out a lot.

Don’t use this software if you are an organizer, please.

### 1/5 — meow

*2023-07-06, version 3.3.01*

meow meow meeeeeeooooowww hissssss

### 1/5 — Posted links do not connect to internet.  Unable to copy and paste.

*2023-01-20*

My volunteer group recently posted an event with a zoom link.  I was unable to connect to the zoom via the posted link, and could not copy and paste the link either.  I was using updated app, iPad Pro, iPhone 13, all failed to connect via the zoom link.  Finally I went to track it forward web site and was able to use the link to connect to zoom presentation.  Please fix this app!

### 1/5 — Terrible!!!

*2019-07-06, version 3.1.56*

App is constantly updated, keeps all of its bugs despite the “updates” AND always loses your log in credentials after updates.

### 1/5 — Need a login

*2017-02-12, version 2.0.6*

This is a companion app and requires a username.

## Most praised reviews (10 highest-rated)

### 5/5 — great app!!

*2026-08-07*

super helpful in organizing my school events and volunteering, it could update a little faster though because when I’m looking at an event and try to sign up it will say the event isn’t available anymore because someone already signed up all the while it said that the event was still open. overall, a great app!

### 5/5 — Easy; works great

*2026-05-16*

All the stuff you need & nothing else. So simple to track hours. Streamlined; no muss no fuss.

### 5/5 — Easy to use!

*2026-05-08*

The App is intuitive.  It also maintains an accessible “time log” of education hours, volunteer hours, or what ever time metric that needs to monitored.

### 5/5 — User friendly

*2026-01-15*

I absolutely love how user friendly this app is. It also makes me feel I’m in control of my hours.

### 5/5 — Great App

*2025-11-01*

We’re full time host this app makes it so much easier to enter our hours than using our laptop.

### 5/5 — Mid

*2025-07-04, version 3.3.39*

My school uses this so ig it is good

### 5/5 — Great app

*2024-07-25*

I love this app for logging my hours and signing up for events. It is so much easier than doing it on the computer.

### 5/5 — Easy and quick to use

*2024-07-10*

I have volunteered in many areas, and this is by far the quickest and easiest app I have used.

### 5/5 — Loving track it forward

*2024-06-12*

This is such a great app for tracking volunteers and also for signing up to volunteer for events. It’s easy and efficient.

### 5/5 — Nice and simple

*2023-09-12*

This app makes it easy to keep track of  and report my volunteer hours. No muss no fuss.  Nice summary too. Easy to use even on my phone.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
