# Vonage Business Communications

> Mobile app for unified business calling, texting, and video conferencing. (iPhone/iPad app by Vonage.)

- Source: https://appshunter.io/ios/app/vonage-business-communications/id456697646 (this page in markdown: same URL + `.md`)
- Developer: [Vonage](https://appshunter.io/developer/327012900)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.70/5 from 21,598 App Store ratings · 245 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 178 MB
- Languages: American English
- Released: 2011-08-25
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/vonage-business-communications/id456697646/reviews.md

## What is Vonage Business Communications?

Use your Vonage® Business when you’re on the go!
 
• Maintain a single business identity when calling, texting or video conferencing. 
• Communicate your way with calling, texting or video conferencing anytime, anywhere. 
• Play or read voicemails and even manage settings on the go. 
• Activate Call Forwarding or “Do Not Disturb” status 
• Import, view and edit business contacts across multiple devices
 
The Vonage Business Communications mobile app is available at no additional charge. Existing VBC customers just log in with their username and password. (Data charges may apply to mobile app usage depending on the mobile plan)
 
About the service:
Vonage Business Communications (VBC) unifies calling, messaging and meetings worldwide to provide seamless communication between customers and employees using a flexible, global cloud communication platform. The VBC Mobile App enables on-the-go employees to stay connected no matter where they are in the world.  They can maintain a single number across all devices so they can be easily reached by colleagues and customers. VBC reduces monthly phone expenses, enables centralized billing and does not require annual contracts.   
To view our Terms of Service please use this link: https://www.vonage.com/business/legal-policy-center/business-cloud/tos/

## Key features

- Single business identity for calls, texts, and video
- On-the-go calling, texting, and video conferencing
- Voicemail playback and management
- Call Forwarding and Do Not Disturb activation
- Business contact management

## What do users think of Vonage Business Communications?

Overall sentiment: negative

**Pros**

- 🚀 Good sound & connection
- 👍 Excellent customer service
- 🚀 Mostly solid with great features

**Cons**

- 🐛 Inconsistent, never works
- 🐛 Unreliable, poor call quality
- 🔒 Poor communication from customer service
- 🐛 Dropped calls, can't send texts
- 🔒 Horrible customer service
- 🐛 Glitches, can't make calls

**Commonly reported bugs**

- Can't hang up from previous call
- Calls still ring when muted
- Texts not being delivered
- Calls not ringing on mobile app

**Most requested features**

- Add faxing capabilities
- Improve contact sorting and call quality

## Recent user reviews (10 of 245)

All indexed reviews: https://appshunter.io/ios/app/vonage-business-communications/id456697646/reviews.md

### 5/5 — International call was clear

*2026-08-16, version 9.17.0*

I just did an international call, and even the caller added another party. The call completely was clear

### 1/5 — Really bad

*2026-08-07, version 9.17.0*

Worst experience with this service

### 1/5 — Horrible

*2026-08-03, version 9.16.0*

App freezes all the time, when you are on a call and an incoming call comes in you can’t hear anything from that call going forward you must hang up and call that person back. Voicemails disappear all the time and can take hours to show up again in the tab.

### 2/5 — Voicemail doesn't poll on my phone app

*2026-07-27, version 9.16.0*

I've been using Vonage for about 10 years and this has been a chronic problem. It's pointless to have an app on my phone when the voicemails don't show up for dayo. I'm exploring other options for phone service.

### 2/5 — Poor performance

*2026-07-10, version 9.15.0*

Calls drop. I get the “all lines are busy” when it works fine calling from my actual cell.

### 1/5 — Junk

*2026-06-26, version 9.14.0*

This app no longer works on iPhone 11 as of June 2026. iOS is up to date. Customer service is at a loss and keeps telling me they will escalate my ticket. Terrible functionality when it is working. Dropped calls when transferring. Blocked calls ring anyway. No spam filtering whatsoever. Caller I’d scrolls the screen waaay to slow to allow me to see who is calling before answering. My advice? Pick another service.

### 1/5 — Don’t believe the others

*2026-06-25, version 9.14.0*

After using Vonage for our service company, I can confidently say we outgrew it fast — and not in a good way.

The pricing looks reasonable on the surface until you realize nearly every useful feature is a paid add-on. Want call recording? Add-on. Voicemail transcription? Add-on. A shared inbox so your team can collaborate on texts? Add-on. By the time you’ve built a functional phone system, you’re paying significantly more than the advertised rate.

The shared SMS inbox was the biggest pain point for us. As a small service business, we need multiple team members to see and respond to customer texts. Vonage either doesn’t offer this or buries it behind an expensive upgrade — completely impractical for a growing small business.

The platform also feels dated. Setup isn’t intuitive, the admin portal is clunky, and customer support was difficult to reach when we had issues.

We switched to a competitor and the difference was immediate — cleaner interface, all the features included in the base plan, and no surprise fees. Vonage may work for large enterprises with IT teams and big budgets, but for small businesses that need a simple, modern phone system, look elsewhere.

### 1/5 — TERRIBLE/ never be reached and off on weekends

*2026-06-11, version 9.13.0*

I strongly regret choosing Vonage Business.

The sales process was smooth, and everyone was very responsive when it came to getting me signed up. Unfortunately, that level of service disappeared the moment I became a customer.

My phone service and app experienced issues for approximately three weeks, severely impacting my business operations. During that time, it was nearly impossible to get meaningful support. Reaching someone was a challenge, and when I did, communication was often difficult. Weekend support was either unavailable they dont work weekends leaving me without assistance when I needed it most.

Despite having records of my numerous calls, chat attempts, and requests for help during the outage, Vonage continued billing me and ultimately held me to my contract when I attempted to cancel because of the service failures. Rather than acknowledging the disruption to my business, the cancellation process was unpleasant, and I was treated with little regard as a customer.

If you’re considering Vonage Business, understand that the experience after signing the contract may be very different from the experience before signing it. My business lost valuable time dealing with service issues and trying to obtain support. Based on my experience, I would not recommend Vonage Business.
I left and went to Nextiva so far its been good i’ve had a couple of on boarding challenges, but they’ve always been there to help out. 
They do work 24/7

### 1/5 — Text

*2026-06-04, version 9.13.0*

Don’t do business with Vonage since texting service takes forever to activate. App freezes, extensions are not synchronized.

### 1/5 — Do not recommend!

*2026-06-04, version 9.13.0*

Phones don’t work consistently.  Customer service does not respond to emails at all and does not respond to calls timely.  Heavy lag on phones even though I confirmed before I set up the service that we had the right internet speed.  Then they called and said they were sending a free booster which didn’t help and then they added it to my bill the next month.  I requested the phone tone rings differently interoffice vs outside calls and they said “I’d just have to play with it”.  Extensions don’t ring correctly interoffice.  Has trouble calling to landlines most of the time they won’t connect.  These are all issues I’ve talked with tech about more than once and have not been resolved.  SCAM service.  Stay away!

## Frequently asked questions about Vonage Business Communications

### What does the Vonage Business Communications app do?

The app allows you to use your Vonage Business Communications services from your mobile device. You can make calls, send texts, and join video conferences, all while maintaining a single business identity. It also provides features for managing voicemails and contacts.

### Is the Vonage Business Communications app free to use?

The Vonage Business Communications mobile app is available at no additional charge for existing VBC customers. You simply log in with your username and password. Data charges may apply depending on your mobile plan.

### What are the key features of the mobile app?

Key features include maintaining a single business identity for all communications, the ability to call, text, and video conference from anywhere, managing voicemails, and activating call forwarding or Do Not Disturb status. You can also import and manage business contacts.

### Who is the target audience for this app?

This app is designed for on-the-go employees and business professionals who need to stay connected and manage their business communications seamlessly, regardless of their location. It's ideal for those who require a unified communication solution.

### What are the benefits of using Vonage Business Communications?

Vonage Business Communications unifies calling, messaging, and meetings on a global cloud platform. It helps reduce monthly phone expenses, offers centralized billing, and does not require annual contracts. The mobile app extends these benefits to users on the go.

## Version history (last 5 releases)

### 9.17.0 — 2026-08-04

We update the app regularly so we can make it better for you. This version includes several bug fixes and performance improvements.

### 9.16.0 — 2026-07-21

We update the app regularly so we can make it better for you. This version includes several bug fixes and performance improvements.

### 9.15.0 — 2026-07-07

We update the app regularly so we can make it better for you. This version includes several bug fixes and performance improvements.

### 9.14.0 — 2026-06-22

We update the app regularly so we can make it better for you. This version includes several bug fixes and performance improvements.

### 9.13.0 — 2026-05-26

We update the app regularly so we can make it better for you. This version includes several bug fixes and performance improvements.

## Apps similar to Vonage Business Communications

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Thetis Tools](https://appshunter.io/ios/app/thetis-tools/id1460268980) | — | Free | Productivity |
| [SyncOnSet 5.0](https://appshunter.io/ios/app/synconset-50/id1460160860) | 1.7 (61) | Free | Productivity |
| [ZappID](https://appshunter.io/ios/app/zappid/id1455029820) | — | Free | Productivity |
| [Jumpstash](https://appshunter.io/ios/app/jumpstash/id1465670860) | 4.2 (5) | Free | Productivity |
| [Your Ashford BC](https://appshunter.io/ios/app/your-ashford-bc/id1452979480) | — | Free | Productivity |
| [OneTwoCount](https://appshunter.io/ios/app/onetwocount/id1454584180) | — | Free | Productivity |

## More apps by Vonage

- [Vonage Home Extensions](https://appshunter.io/ios/app/vonage-home-extensions/id456219044)
- [Vonage Enterprise](https://appshunter.io/ios/app/vonage-enterprise/id1063351979)
- [Vonage Enterprise for AD](https://appshunter.io/ios/app/vonage-enterprise-for-ad/id1207727503)
- [Vonage Enterprise for iPad AD](https://appshunter.io/ios/app/vonage-enterprise-for-ipad-ad/id1207735319)
- [Enterprise SMS](https://appshunter.io/ios/app/enterprise-sms/id1289804240)

All apps by Vonage: https://appshunter.io/developer/327012900

## Related topics

[business phone communication](https://appshunter.io/ios/topics/business-phone-communication) · [vonage](https://appshunter.io/ios/topics/vonage) · [vonage business](https://appshunter.io/ios/topics/vonage-business) · [vonage business communications](https://appshunter.io/ios/topics/vonage-business-communications) · [vontage business](https://appshunter.io/ios/topics/vontage-business) · [vonage extensions](https://appshunter.io/ios/topics/vonage-extensions) · [vonage home extensions](https://appshunter.io/ios/topics/vonage-home-extensions) · [vonage enterprise for ad](https://appshunter.io/ios/topics/vonage-enterprise-for-ad) · [soluto for vonage](https://appshunter.io/ios/topics/soluto-for-vonage) · [vonage phone](https://appshunter.io/ios/topics/vonage-phone) · [vonage home](https://appshunter.io/ios/topics/vonage-home) · [vonage contact center](https://appshunter.io/ios/topics/vonage-contact-center) · [4voice communicator](https://appshunter.io/ios/topics/4voice-communicator) · [abzorb](https://appshunter.io/ios/topics/abzorb) · [huxley communications](https://appshunter.io/ios/topics/huxley-communications) · [besni](https://appshunter.io/ios/topics/besni) · [teleguard business](https://appshunter.io/ios/topics/teleguard-business) · [ziply business communicator](https://appshunter.io/ios/topics/ziply-business-communicator) · [dtc communications](https://appshunter.io/ios/topics/dtc-communications) · [telstra business connect](https://appshunter.io/ios/topics/telstra-business-connect)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*