# Vont Home — user reviews > 67 indexed App Store user reviews of Vont Home by Vont Innovations, Inc., rated 1.90/5 from 566 ratings. - Source: https://appshunter.io/ios/app/vont-home/id1564395578/reviews - App overview in markdown: https://appshunter.io/ios/app/vont-home/id1564395578.md - Rating breakdown: 5★ 84 · 4★ 28 · 3★ 32 · 2★ 51 · 1★ 371 ## What do users think of Vont Home? Overall sentiment: negative **Pros** - ⭐ Affordable and reliable products - 📱 Easy to use app - 🔌 Seamless integration with smart home devices - 🔧 Responsive customer support **Cons** - 🐛 Frequent connection issues and server failures - 💾 Data loss and profile deletion - 🔍 Buggy app updates and features - 🔌 Unreliable device connectivity **Commonly reported bugs** - Inability to log in or sign in - Disappearing custom settings and schedules - Inconsistent device recognition and control - Syncing issues with connected devices **Most requested features** - Improved color customization options - Ability to add multiple user profiles - Automated scheduling and routines - Better integration with voice assistants ## Newest reviews (12 of 67) ### 2/5 — Deleted all my custom colors and now won’t connect *2024-03-08* It was great when I first downloaded the app. It was a little glitchy but nothing out of the ordinary. When one day I opened it and all my custom colors were gone. I keep getting the message “failed to connect to server” when I try to create new ones. After struggling for a week I let it be, but now it won’t connect to my bulb at all. Hope they fix it. I like my little bulb. ### 2/5 — Bugs *2024-02-25* Recent update: The app gives Server connection errors frequently. It automatically deleted the rules I set before, and I can not add them back anymore, so the hardware is useless now. Update: The developer has contacted me and explained some details. They also gave me suggestions about using Rules. So here I’m sharing the solution; I separated all the rules individually. Don’t combine anything under one rule. Make them separate. If you turn on and off a device, create one rule for tuning on and one particular for off. That way, device automation works well. I converted my review to 5* because they stand behind their product. ————————————————————————— Always have problems with the app. Rules are working sometimes!!! I have to monitor it constantly to check if it works. Now I can’t even sign in to my account because it says request timeout. **Developer response:** We had our system updated, which caused some users to encounter such issues. We're really sorry for your experience. Rest assured that this is already fixed in less than two hours. If the problem persists, please send us an e-mail at support@vont.com.🙏🏻 ### 4/5 — Needs an update *2024-02-07* I really like using this app for all the lights in my house but it seems to have another bug within the last couple months because my app won’t connect to the server/my presets and seems to be glitching more and more frequently. Hopefully this gets fixed ### 2/5 — disappointed *2023-11-23* I’ve been using this app and two outlets for about a year now and have had little to no issues except loosing connection when leaving town on occasion. but now it deleted my schedules. i use it for my fish tank bubbles and lights so they have a schedule and enough air but it just disappeared. i tried adding new schedules and “9” kept popping up on my screen so i deleted and redownloaded the app several times, and now when i try to log in, the “9” appears again so i can’t even log in to manually turn off and on my outlets… frustrating and i can no longer use it. i have to buy a different brand. ### 3/5 — Use to work *2023-11-22* I like the app in general..however since the last update when ever was that..It won’t show anything no information at all..I had been using everyday for the past few months and then it just …nothing .. I signed out ..I tried to get back in and I get a number “9” but it won’t let me sign in again. Deleted the app and reinstalled it..Still won’t let me in… ### 2/5 — Horrible *2023-09-13* I’ve already had a terrible day now it seems like I don’t even own my own lightbulb. First my Bluetooth won’t connect due to an “internal server error”. After an hour of fiddling with that I delete the app and try to sign it. Come to find out, my own password that I know very well is incorrect. The app won’t even let me change it. Now I’m stuck with this stale white light from a bulb I paid extra on just to have colors. I wish I could return it but it’s way past the timeline. Don’t waste your time or money 👎 ### 3/5 — Alexa Integration is Buggy *2023-09-08* Overall the app is fine. However, I recently had an issue where I needed to remove and re-add a bulb. When it was added, the “Shades of White” colors aren’t available to Alexa even though existing bulbs show the color setting. Also, the bulbs occasionally disconnect and become uncontrollable (for no apparent reason) from both the app and Alexa. This lasts anywhere from 5 minutes to an hour. ### 2/5 — Review *2023-02-07, version 2.12.1* My scale doesn’t store information properly to things like the trend scale and others. Shows weights at incorrect times and doesn’t bother showing many correct ones. Talked to a chat room guy who didn’t really seem much interested and couldn’t tell me when there would be a fix, although he did acknowledge that the company was aware of the problem and was working on it. I would still like to know if and when there will be a fix, and how I will be informed. **Developer response:** We're very sorry to hear you Vont Ted is giving inaccurate time. We'd love to help you out. Kindly send us an e-mail at support@vont.com to assist you further.🙏🏻 ### 2/5 — Having issues *2023-01-28, version 2.12.1* I’m using this app to control my Vont light bulbs. I’ve tried using the schedule option but the lights will go off as scheduled and come back on at random times during the night. This interrupts my sleep even though I have the bedroom door closed because I can see the lights are on around the edges of my door. I don’t know if my husband has gotten up and turned them on or if they’re on by themselves. I like that I can change colors on the bulbs and schedule them. But if I am out of town and they don’t follow the schedule, I can’t trust them. **Developer response:** We sincerely apologize if your Vont Smart Bulbs randomly turn on. It shouldn't work that way. Two of the best bug fixes are keeping the app and firmware updated, deleting them from the app and re-pairing. If the problem persists, kindly email us an email at support@vont.com to learn more about what's causing the issue, as we'd need additional information. We'll wait for your update!🙏🏻 ### 4/5 — Bugs *2022-11-24, version 2.12.0* New update has a few bugs. Setting the brightness at 44% changes to 39% kinda thing. Just doesn’t stay where you set it like it used to. I think a cool feature to add would be the ability to type in the percent for the brightness as well. Although I would rather the percent stay where I set it over a feature that could make it a little more convenient for some. I tried to use the report an issue on the app itself, but that appears to have a bug too. It told me it failed every time I tried to send a report. **Developer response:** Thank you for leaving us a positive review! Rest assured that your feedback and suggestions will be forwarded to the pertinent team. You may always use the chat support feature on the Vont Home app or send us an e-mail at support@vont.com if the problem persists with the 'Report an Issue' button.🤗 ### 4/5 — Good but I have one suggestion *2022-11-12, version 2.12.0* I just think it would be great if I could add the on and off button to the control center on my iphone ### 2/5 — Deleted my progress *2022-09-20, version 2.11.1* Theres an option to have more than 1 person with a profile on the weight scale and when i tried setting it up it transferred my data to the other persons phone and deleted it from mine and just disappeared when i tried reporting in the app it wouldnt let me send the report because apparently 15 words is too many to describe the issue **Developer response:** We sincerely apologize for your experience with our Vont Ted. We'd love to assist your further. Kindly send us an e-mail at support@vont.com so we can help you in the best way possible, as customer satisfaction is our utmost priority! We're looking forward to your message!🙏🏻💙 ## Most critical reviews (10 lowest-rated) ### 1/5 — No connection, no point. *2024-04-02* I never really write reviews but this one is very disappointing as I have many of these in my home to have things on timers and what not. It worked great for as long as I’ve had them (since 2021) then I’ll say the end of 2023 the app started saying “Failed to connect to server” which basically limits function and I thought this would be fixed by now and it’s not, seems this app was just swept under the rug so I wouldn’t even bother purchasing or in this case downloading. From something really great to very frustrating and I honestly wish I could give it no stars. ### 1/5 — Will not connect. *2024-02-16* This app worked for a few months and it worked fine, with the exception of having to sign in too many times. it wouldn’t retain my login information on my Moto and then on new iPhone 15. Then one morning, it just said it wouldn’t connect. I’ve tried everything, including loading the app, reloading the app and restarting my phone, trying to set up a new account with another email. None of that worked. It always said the same thing.” failing to connect.” I emailed the company told them all of my problem with the app and they never replied to my email. 🤬 ### 1/5 — Completely Broken *2024-02-01* Recently the app started to give me a message “Could not connect to serve” when trying to use the rules I created. This was slightly annoying so I tried redownloading the app. It started giving me the same error when trying to log in and would allow me to do anything. Great. So I created a new account which seemed to work, but now I cannot connect to any of the devices. So the app is now completely broken and my lights are stuck on the same color and brightness and have to be manually turned off. These lights haven’t ever been the highest quality, but this really makes them the worse. Avoid these trash products so you don’t have to deal with this! ### 1/5 — After 4 years can’t connect to server *2024-01-25* The Ted scale was useful as it charted all my biometrics… until it just won’t connect to server. Tried the solutions listed on the website including resetting network settings on iOS 17.3. Note this problem existed on 17.2 intermittently as well. Now I can weigh myself like a normal scale but nothing else and can’t even access any of my previous data. I’ve emailed support with no response. Don’t want to delete the app yet as I’ll surely lose the data forever. Not sure if they’ve just shut down the server (like another product, a smart strip I bought from another company). ### 1/5 — Was good, now it’s a half functioning product *2024-01-24* I’ve had 3 smart LED bulbs for about a year and a half now and they have worked well for what they are. UNTIL RECENTLY, while the software has had its quirks (sometimes doesn’t connect without resetting the app, along with some minor glitches/laggy response) over the last couple weeks I’ve tried to use the app and it just states “failed to connect to server” so none of the schedules or full control works efficiently. I can still manually connect via Bluetooth and control one bulb at a time to change color/brightness but that gets old when you just want to turn on a light. ### 1/5 — Too many bugs *2024-01-22* I have been using the smart bulbs and the app has been finicky since day one. So many bugs that never get fixed. It has gotten so bad that I have deleted and redownloaded the app because I kept getting ‘Failed to connect to server’ frequently while trying to control the bulbs. After redownloading I can’t even sign in due to the same ‘failed to connect to server’ error. Do not use this brand, I’m sure there are plenty of better smart bulbs. ### 1/5 — TOTAL DISAPPOINTMENT!! *2024-01-21* We, my spouse and I, have been happy with our VONT SCALE, for a few years, but today the scale has gone bonkers! It is an important tool for us and was expensive! We are in our late 70s and early 80s and the information it provided is essential as we both need this device to track different health issues. We tried several ways to core and connect our device to no avail. We can’t even contact the supplier of this item, their site is totally unavailable. ### 1/5 — Everybody in their reviews are lying *2023-11-08* This is a ongoing problem with this product. It never stays connected the website never connects and also the app never works. I have been trying multiple times to login and it’s always saying failure. I know my password is right. I know my email is right, but yet the network will not allow me to fix this that’s why this is getting a one star rating I suggest you look elsewhere, because evidently this does not work once they have your money, they don’t care. ### 1/5 — Not able to log in *2023-08-25* Vont Home app logged me out, when logging back in, even with password, it wants to send a verification to my phone, but it never sends. Tried my back up number, still doesn’t send. There is a last option when verification doesn’t send to resend but then again, it doesn’t send and a failure alert is sent. Still can’t get in. I’m too many bulbs in, in hard to reach places to start all over. ### 1/5 — Ted Scale keeps deleting user profile *2022-06-16, version 2.9.2* My wife and I bought a Ted Scale recently, set up our profiles, and have both experienced situations where the app no longer has our profiles. A day or two of weight history and data disappears and we have had to re-do the whole set up process over and over. Terrible. We’re not sure what’s going on, but it’s very frustrating to not be able to use the scale to track your weight and other health information over time. Would not recommend this app until they figure out what the problem is. **Developer response:** We sincerely apologize for your experience with the app. Your smart scale and data should be saved all the time on the app. Kindly send us an e-mail at support@vont.com so we can assist you further.🙏🏻 ## Most praised reviews (10 highest-rated) ### 5/5 — Two years and still going strong *2024-03-09* Their smart bulbs last longer than the smart Wyze bulbs that we had at a far more affordable price too. I wish they made cams so we can have a single smart app for those too since Wyze raised their prices of everything now that they got more customers. ### 5/5 — Some colors don’t match *2023-01-20, version 2.12.1* I want my colors to get darker but there doesn’t seem to be an option for that the brightness doesn’t seem to make it dark enough or at least not the way I want it. For example when I choose a darker shade of purple on the app, it shows up pretty bright even though it’s a darker shade. Any suggestions?. But other than this it’s great **Developer response:** We sincerely apologize if Vont Smart Bulb is not performing as expected. I've gone through and checked that everything looks as it should on our side here. That means I need your help to investigate further. Kindly send us an e-mail at support@vont.com to assist you better. Our Customer Satisfaction Team is available 24/7. ### 5/5 — Love the products! *2023-01-17, version 2.12.1* I’ve been using Vont smart lights for over a year and absolutely love them, the app is super user friendly, and interstates simply with Alexa. ### 5/5 — Bugs *2022-10-28, version 2.12.0* Update: The developer has contacted me and explained some details. Also gave me suggestion about using Rules. So here I’m sharing the solution; I separated all the rules one by one. Basically don’t combine anything under one rule. Make them separate. If you’re gonna turn on and off a device, create one rule for tuning on and one separate for off. That way device automation works well. I converted my review to 5* because they stand behind their product. ————————————————————————— Always have problems with the app. Rules are working sometimes!!! I have to keep an eye on it all the time to check if it works. Now I can’t even sign in to my account because it says request timeout. **Developer response:** We had our system updated, which caused some users to encounter such issues. We're really sorry for your experience. Rest assured that this is already fixed in less than two hours. If the problem persists, please send us an e-mail at support@vont.com.🙏🏻 ### 5/5 — App not signing me in *2022-10-28, version 2.12.0* The light along with the app worked well for few months. Now the app does not let me sign in. The only message I get is ‘request timeout’. I deleted and reinstalled the app many times. I reset the password. Nothing helps! I’m done. Now the light turns on only with switch but I can’t use any other features. UPDATE: Bingo! The VONT team was pretty quick to update and restore the app. Now I can sign in and enjoy all the features. Thank you for the prompt response. **Developer response:** We're very sorry to hear you had issues with the app. Please know that we had our system updated — the reason you experienced this. Rest assured that this bug was fixed (in less than 2 hours), and everything should be back to normal. If the problem persists, please send us a message at support@vont.com. We'll wait for your message.🤗 ### 5/5 — Better than expected *2022-09-03, version 2.11.1* After using other brands to automate our home we have settled with Vont. They have a wide array of products that work great!! They have all worked flawlessly with Alexa and Google Assistant. Highly recommend!! **Developer response:** We appreciate you taking the time to leave positive comments! Our products are designed to make our Vont fam's lives become #BetterWithVont. Please message us any time at support@vont.com should you have any other questions or concerns.🙏🏻 ### 5/5 — An idea… *2022-06-25, version 2.9.2* I would love the absolute idea of a music choice instead of the bluetooth style, so you wouldn’t have to deal with your bluetooth shutting off when your connected to a device. Amazing app btw :) ### 5/5 — Amazing Company *2022-06-03, version 2.9.1* I have so many of their products. Great quality. Super loyalty to customers. App is easy to use and easy to navigate. ### 5/5 — Smart Plug 2x Set *2022-05-05, version 2.8.1* Setup was at first a mystery. 😬 But when it was finally installed and linked, simple remote manual on/off functions as you can expect. Scheduling a automatic time on was simple but for only one on and off period in a day and multiple starts in a day was not available. ☹️ **Developer response:** Thank you for your feedback — we sincerely appreciate you taking the time to let us know what fits your needs! You may set up different schedules for the same products by creating a new rule. Nevertheless, we're glad you love your Vont product! Should you need assistance, please send us an e-mail at support@vont.com.💙 ### 5/5 — Amazing App *2022-05-05, version 2.8.1* Super easy to understand and figure out, would recommend over Govee. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*