# VOS: Remote Visual Support — Virtually On Site

> Remote assessment and diagnostics tool for business professionals. (iPhone/iPad app by Virtually OnSite LLC.)

- Source: https://appshunter.io/ios/app/vos-remote-visual-support/id1592359276 (this page in markdown: same URL + `.md`)
- Developer: [Virtually OnSite LLC](https://appshunter.io/developer/1592359278)
- Category: Business, Utilities
- Price: Free with in-app purchases
- Rating: 5.00/5 from 8 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 54 MB
- Languages: American English
- Released: 2022-01-28
- Data updated: 2026-09-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/vos-remote-visual-support/id1592359276/reviews.md

## What is VOS?

See the issue before you dispatch.

VOS is remote visual support for service teams, technicians, dispatchers, and support professionals. Start a secure live session and see through a customer’s or onsite technician’s phone camera without requiring them to install an app.

It is not a screen share. It is a live view built for real service work.

Use VOS to:

• Diagnose equipment issues before scheduling a visit
• Confirm model numbers, alarm codes, status lights, visible damage, leaks, and access conditions
• Guide customers and field technicians with live arrows, circles, zoom, and flashlight controls
• Capture screenshots, recordings, annotations, and session notes
• Create inspection records, site surveys, before-and-after evidence, and service documentation
• Share a review link with managers, vendors, technicians, or customers
• Decide whether to resolve the issue remotely, prepare parts and tools, or schedule an onsite visit

Three visual workflows

• Remote visual support: See what the customer or technician sees
• Live walkthroughs: Share your own camera while another person watches
• Field documentation: Record and document work without inviting another participant

Built for service teams

Customers join from a secure browser link, so they do not have to download an app or exchange personal phone numbers. The technician can guide the session, capture the important details, and keep the documentation attached to the work.

VOS helps service organizations reduce unnecessary truck rolls, prevent repeat visits, improve handoffs, diagnose issues faster, and arrive better prepared.

Ideal for HVAC, refrigeration, electrical, plumbing, facilities, property maintenance, industrial service, IT remote hands, warranty support, and technical customer service.

## Key features

- Remote assessments
- Remote diagnostics
- Problem-solving
- Intuitive interface
- Cross-industry application

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| VOS Basic | $14.99 | per month |
| VOS Business | $49.99 | per month |


## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/vos-remote-visual-support/id1592359276/reviews.md

### 5/5 — Huge time saver

*2026-08-15*

This app saves me a few trips a month and pays for itself every time, nice work!

### 5/5 — Great time and money saver!

*2026-08-11*

This software allows for seamless on site access all while being at the office. Service calls are streamlined and over all travel costs are way down!

**Developer response:** Thanks so much! As always let us know if there are any features that would streamline your business 🤙👊

## Frequently asked questions about VOS

### What industries can use VOS?

VOS is designed for service, tech, sales, and construction industries. It empowers professionals in these sectors to conduct remote assessments and diagnostics effectively.

### How does VOS help reduce on-site visits?

VOS allows users to diagnose and strategize from anywhere, eliminating the need for multiple physical on-site visits. This makes remote solutions accessible and efficient.

### What are the subscription plans for VOS?

VOS offers two subscription plans: VOS Basic at $14.99 per month and VOS Business at $49.99 per month. These plans provide access to advanced features for businesses.

### Is VOS available on Android devices?

Currently, VOS is supported on iPhone and iPod devices. Information regarding Android compatibility is not provided in the current data.

### How often is VOS updated?

The latest version of VOS is 1.3.3, and it was last updated on September 19, 2023. This indicates a relatively active development cycle.

### What is the user sentiment for VOS?

VOS has received excellent user feedback, with an average rating of 5.0 stars from 5 ratings. This suggests a high level of user satisfaction.

### Does VOS have ads?

No, VOS does not contain advertisements. The app is free to download and use, with in-app purchases available for enhanced functionality.

### What is the age rating for VOS?

VOS has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content.

## Version history (last 5 releases)

### 2.0.14 — 2026-09-01

Updated history, settings and launch screens

### 2.0.12 — 2026-08-28

Added the ability for gps/timestamp of assets during documentation mode.

### 2.0.11 — 2026-08-25

Added additional ways to sign in to the VOS platform.

### 2.0.9 — 2026-08-14

Added the ability to upload photos and videos after the session is closed for supporting media.

### 2.0.7 — 2026-08-08

Added analytics for optimizing sessions.

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## More apps by Virtually OnSite LLC

- [UltruNotify](https://appshunter.io/ios/app/ultrunotify/id6755795408)

All apps by Virtually OnSite LLC: https://appshunter.io/developer/1592359278

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*