# VOUN — user reviews > 162 indexed App Store user reviews of VOUN by black box team, llc, rated 4.80/5 from 2,200 ratings. - Source: https://appshunter.io/ios/app/voun/id955099767/reviews - App overview in markdown: https://appshunter.io/ios/app/voun/id955099767.md - Rating breakdown: 5★ 1,949 · 4★ 145 · 3★ 51 · 2★ 25 · 1★ 30 ## What do users think of VOUN? Overall sentiment: neutral **Pros** - 🎨 Excellent for visualizing artwork - 👍 Easy to use and intuitive - 💡 Useful for marketing and showcasing art - 🎨 Great for framing and displaying digital art **Cons** - 🐛 Crashes and bugs - 🔧 Limited frame and aspect ratio options - 🔧 Exporting issues with image quality - 🔧 Unreliable saving and loading of projects **Commonly reported bugs** - App crashes when trying to load photos - Inability to save or export work - Frames and backgrounds not displaying correctly **Most requested features** - Add more frame and aspect ratio options - Implement custom sizing and cropping tools - Add ability to save and load projects - Improve export quality and consistency ## Newest reviews (19 of 162) ### 2/5 — Major bug *2026-01-31, version 2.11* Works fine once one is working on an image. BUT: 1. Cannot upload new photos. The screen interface does not display the icon for accessing photo library. 2. “Report bugs” feature under Settings is a dead link. So, I have no choice but to use the review mechanism to try to send the message. 3. The only way to upload new photos is to delete the app and then reload it. It will then allow access to photo library but one time only (because there is no library icon to use to returning to get new photos). 4. To add to frustration, when one reloads, in-app purchase has been deleted and you have to click “restore.” ### 4/5 — Would Purchase - But *2025-02-13, version 2.11* I’d like to say this program works flawlessly as intended and designed. I only took away one star because it’s lacking two important preferences I would need to purchase. 1) the ability to change the size of your frame. Some of my prints are very wide and mural like. If I use the frames by default, it makes it look like a small portrait picture is to be hung. 2) another is to Size your background to the picture. I’m not talking to Zoom. But for the same reasons above if the bricks are very large, then my art is very small. 3) if you could make your program dynamic enough that you could have different framing scenarios, that would be incredible. * what I mean is, for some of my very wide prints I will split them into three partitions, and have them framed separately. Many artists use custom framing so You could merge this into a collage type app applying your frames as above. I am a product developer myself and I think your program would become very valuable. At least for me :-) Thank you ### 2/5 — Crashes *2024-12-22, version 2.11* This was a great, well priced app that I paid for pro access to. Not too happy that it automatically crashes when I go to open it now! Please fix the app so we can actually use it. ### 2/5 — They will steal your money *2024-09-25, version 2.11* I use to love this app but I paid for all the features and now it stopped working and it has major exporting issue. Zero customer service, don’t download! ### 3/5 — Only 2 Sizes? *2024-08-15, version 2.11* I can only use a 1:1 or 2:3 ratio for pic sizes. Not ideal and very limiting. ### 2/5 — Very buggy- When it works it’s great. *2024-06-05* Could be great but it’s a bit buggy. Oftentimes I’ll try and load an image from my library and it won’t load into a frame. Back and forth a few times and if I’m lucky it will load. Close the app reboot the phone maybe it will work maybe it won’t. When it works it’s great, very annoying when it doesn’t. ### 3/5 — Good for frames, bad for artists. *2024-01-28, version 2.11* The app for frames is nice, but they give no options for any other dimension but their own. So any piece of art you upload gets cropped, some by 30%, which defeats the purpose of showcasing the artwork. ### 3/5 — App don’t work *2024-01-27, version 2.11* This is app is amazing but when you select frames you can’t come back out of it and you are stuck. ### 2/5 — Unuseable bugy after iOS update *2023-11-20, version 2.11* soon as I try to open a graphic, it crashes. Repeatedly. If I click on bug report, it crashes. Multiple other buttons crashed. ### 2/5 — Limited aspect ratios *2023-08-31, version 2.11* It’s good but lacks the ability to put panoramic images for example into a frame. Sad as otherwise a superb app Come on update please ### 3/5 — Cannot Add Other Photos *2023-08-28, version 2.11* I uploaded 2 photos and played around with different frames and now I can’t upload anymore or delete what I had uploaded? ### 2/5 — Nope *2023-07-23, version 2.11* If I could do what’s in the videos I’d keep, but as it stands, I want a refund. I don’t have all the options displayed, and I’ve clicked every option, and everything stays just like it is. A handful of frames, a handful of colors. When I clicked on contact, nothing happened. ### 3/5 — Excellent and easy to use, but usually crash randomly *2023-07-07, version 2.11* and NEED an automatically save function and history edit function ### 3/5 — Free option great, but crashes *2023-05-06, version 2.11* Free option great, but crashes ### 4/5 — Cannot set a default settings. *2023-04-25, version 2.11* Hope the developers can add this function. ### 3/5 — Good app but frustrating *2023-04-20, version 2.11* I’ve only had the app for a few days but am already experiencing issues. The colour palettes sometimes turn greyscale for no reason, meaning you can not select any colours at all (unless you want tones of grey). I’ve tried deleting and re downloading the app but it still has the same issue. When the app is working it is very good. I think adding the option to enter your own colour code on the colour spectrum to match your exact brand colours would be a really nice touch. ### 3/5 — Exporting issue -stunning app and useful *2023-04-11, version 2.11* Stunning app, and such a great idea! However when you export it looses the vibrants so you loose the image colour you need ### 3/5 — It is good but crashes often *2023-04-08, version 2.11* This app would be spectacular for simple usage in marketing via website or social media but it crashes when you try to edit the “edge” or contrast looks on your image. As an artist that is so inconvenient… I love the realistic look though. ### 4/5 — 🤨 *2023-03-26, version 2.11* How do you order stuff ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2024-12-05, version 2.11* I’ve had this app for a year or 2 now. Never a problem. Now it’s not working which is very frustrating ### 1/5 — Very buggy- When it works it’s great. *2024-09-21, version 2.11* Could be great but it’s a very buggy. Oftentimes I’ll try and load an image from my library and it won’t load into a frame. Back and forth a few times and if I’m lucky it will load. Close the app reboot the phone maybe it will work maybe it won’t. When it works it’s great, very annoying when it doesn’t. ### 1/5 — Crashes !! *2024-02-06, version 2.11* If you want to add a simple frame then it should work fine, but If you’re doing any editing of any sort .. it will crash!! ### 1/5 — How is this useful? *2023-12-20, version 2.11* Forces you to crop paintings to one of two aspect ratios, frames are hideous and the app crashes constantly. ### 1/5 — Only 2 aspect ratios available. *2023-11-28, version 2.11* I was over the moon when I discovered this app because I’d searched all over for something as clean and simple to use with editing capabilities on the fly. But as an artist who would like to showcase work that ranges in a variety of sizes, this is unfortunately limited. No matter what size the original art, you are limited to 2:3 ratio or square - so your art is unfortunately cropped. Hopefully an update soon?? ### 1/5 — Doesn’t work *2023-04-25, version 2.11* The image doesn’t show in the frame. I’m sure it’s just a bug but that’s a shame for my first experience ### 1/5 — Bothersome Shade *2023-01-06, version 2.11* This app would be great, if it didn’t add a bothersome and distracting shade in the upper left corner of almost every selection. ### 1/5 — No Aspect Ration control *2022-09-13, version 2.11* This app would be awesome if you could control the aspect ratio. Unfortunately it’s pretty much worthless unless you have pics that perfectly fit. Seems like it would be easy to allow this, hoping for an update. ### 1/5 — No details about data *2022-05-25, version 2.11* No details provided about data collected by the app ### 1/5 — Crash *2022-03-08, version 2.11* App constantly crashes ## Most praised reviews (10 highest-rated) ### 5/5 — I hope they will update this application to keep it up to date… *2024-04-10, version 2.11* I hope they will update this application to keep it up to date with the new iOS features and to eliminate various bugs. Sometimes it hardly uploads photo to edit. Or it takes several attempts/time to upload it. My Device: iPhone 14 Pro Max (latest iOS) ### 5/5 — Art framing on VOUN *2023-06-17, version 2.11* Enjoying this editing device ### 5/5 — Perfectly framed *2023-05-23, version 2.11* Backgrounds and frames are the perfect finishing touch to my art work. ### 5/5 — I adore this App! *2023-04-21, version 2.11* Amazing app to see what my art looks like framed. A great selection of simple frames, mats, and wall textures, all of which can be colored individually. Super addictive and fun! ### 5/5 — Amazing App. Love it. One recommendation… *2023-03-29, version 2.11* I love this app so much. If I could change one thing, I’d like for you to be able to make a mock-up of multiple photos at once. ### 5/5 — 非常精致，强烈推荐 *2023-02-16, version 2.11* 很不错👍 ### 5/5 — I hope they will update this application to keep it up to date… *2023-02-09, version 2.11* I hope they will update this application to keep it up to date with the new iOS features and to eliminate various bugs. Sometimes it hardly uploads photo to edit. Or it takes several attempts/time to upload it. My Device: iPhone Pro Max (latest iOS) ### 5/5 — Useful for artists *2023-01-11, version 2.11* Great for mocking up art ### 5/5 — Just What I Need *2023-01-07, version 2.11* Excellent. Straightforward, variety, easy to use - and the signature option is a nice touch. ### 5/5 — Artists *2022-12-02, version 2.11* This is a great app to put frames and wall colors in your art. Just be sure to resize when putting on your website as this is a high resolution photo. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*