# VOY — user reviews > 95 indexed App Store user reviews of VOY by Menwell Limited, rated 4.82/5 from 12,352 ratings. - Source: https://appshunter.io/ios/app/voy/id6471655955/reviews - App overview in markdown: https://appshunter.io/ios/app/voy/id6471655955.md ## Newest reviews (13 of 95) ### 2/5 — Good concept, but the UX and nutrition functionality need significant improvement *2026-09-12, version 1.4.77* I really wanted to love this app because having medication, weight, meals and progress in one place should make the whole process much easier. Unfortunately, the nutrition and tracking experience needs a lot of work. The AI meal estimates are regularly inaccurate, sometimes by hundreds of calories, and the macros can be far enough out that the app then gives completely inappropriate feedback. I’ve had meals where the app overestimated fat, told me to reduce it, then after I corrected the numbers manually it told me to add more healthy fats. That makes the coaching feel unreliable rather than helpful. The app also focuses too much on judging meals after they’ve already been eaten. I’d much rather see forward-looking guidance based on my whole day, e.g. “you’re low on fibre today, consider adding X later”, instead of scoring every meal and telling me what I should have done differently. There are also some obvious tracking gaps. The app advises users to log symptoms, but there’s no proper symptom logging function. Hydration is encouraged but water tracking is limited. Meal logging appears designed around three meals a day, which makes snacks and drinks feel like an afterthought even though they obviously matter if you want an accurate picture of intake. The progress view could be much better too. I’d love proper daily, weekly and overall journey dashboards showing calories, protein, fibre, hydration, weight trend, medication adherence, symptoms and activity in one clear place. There’s a good product underneath this, and I like the convenience of having everything linked to my weight-loss treatment, but at the moment I’m doing far too much manual checking and correcting for an app that should be making the process easier. 2/5 — good concept, but the UX and nutrition functionality need significant improvement. ### 2/5 — Aplicativo travando *2026-08-19* O aplicativo tem travado muito! Pra fazer qualquer registro preciso fechar e abrir umas 4 vezes pra conseguir. ### 4/5 — Keeps everything in one place *2026-08-16, version 1.4.72* A good app that keeps everything in one place, like my weight, medication and pictures. However, although I love that I can also track my calories, I find that I’m constantly having to work out the calories myself, as the AI technology is always getting the calorie count wrong on the foods I upload. Overall I would recommend and having great results on my medication (1 stone loss in 1 month). ### 5/5 — Está me ajudando bastante *2026-07-29* o aplicativo é muito bom, conta calorias do prato em poucos segundos a partir de imagem do prato e me ajuda a ter boas ideias de mudança de hábitos pra ter uma vida mais saudável. eu acesso todos os dias e estou contente com os resultados do meu tratamento. ### 5/5 — Bem meljor *2026-07-29* Tem coisas no app que são de graça, enquanto no myfitnesspal cobram 400 reais. 👏👏👏 ### 5/5 — My new best friend! *2026-07-20, version 1.4.68* Started on my new journey with Voy two weeks ago. It has alternated my relationship with my food and body. Some much support and advice given 24/7. Amazing App! ### 5/5 — Amazing *2026-07-17, version 1.4.68* 1st time on a weight lose plan that actually works, no good noise, thank you Voy 😊 ### 4/5 — Week 1 *2026-07-13, version 1.4.67* It takes a while for a novice to learn how to travel around the app But once you’ve mastered it it helps keep you committed ### 5/5 — Broken update *2026-07-11, version 1.4.67* This latest app update (version 1.4.67) has a bug which prevents us from picking the right dose when we are click-counting. It is also impossible to see previous injections details to ensure a different site is used. ### 5/5 — VOY App *2026-07-11, version 1.4.67* Love being able to see my progress. I feel more in control entering my information regularly ### 5/5 — Joy *2026-07-11, version 1.4.67* Joy joy ### 5/5 — enjoying *2026-07-09, version 1.4.67* with this it’s easier than just dieting alone also helps your mind and body to stop eating when full x ### 5/5 — Amazing tracking app *2026-07-09, version 1.4.67* Great tracking app has everything you need ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Data protection issue *2026-09-05, version 1.4.75* The service is fine but finished with it and spotted that I can’t request data deletion within the app which is in breach of apples policy dated June 30, 2022, as described in App Store Review Guideline 5.1.1 ### 1/5 — App = Trash, Program = Great *2026-08-30, version 1.4.74* Just to be clear the weightloss program and support is great. However the app is so bad. I’ve never had an app crash, freeze and just lock up so frequently. I work to ensure it’s updated, but it is continuously frustrating to try and track progress and wait EVERY SINGLE time to perform an action, like record a food item, ask a question to the chat. I have removed and reinstalled twice - no luck. ### 1/5 — Doesn’t work *2026-08-19, version 1.4.73* It didn’t work for me, they tie you in and don’t let you cancel even if doesn’t work- keep upping dosage without any checks and gets more inexpensive after luring you in with low cost for pills. App not great either just a way for them to get lots of personal data which they no doubt sell but has no value to you. ### 1/5 — Worst when it comes to attending call or live chat *2026-08-17, version 1.4.73* I have waited from morning 9 till afternoon no one responded or called back or no live chat service available. Worst service i have experienced ### 1/5 — Não consigo logar *2026-08-03* Logo com a minha conta, mas segundos depois o app fala que minha sessão expirou e me desloga. ### 1/5 — Do Not use!! *2026-07-29, version 1.4.70* They are fast at taking your money, but when you raise a ticket as you have an issue, they will ignore you. Don’t waste your money. It’s pretty much a scam. You have been warned. ### 1/5 — Awful customer service experience *2026-07-22, version 1.4.69* Customer service is absolutely awful. At least 3 days to reply and then if you don’t reply to them within the hour the chat gets closed. Been trying to make amendments to my plan for the last week and been unsuccessful. ### 1/5 — Appalling customer service *2026-07-01, version 1.4.66* It’s all automated to register your payment details but once you start purchasing anything you can’t stop without human intervention from them. You can’t even remove your payment details. Absolutely do not use this service unless you’re happy to jump through hoops if you ever want to cancel something ### 1/5 — Worried *2026-05-27, version 1.4.59* After payment and a quick chat, I have no confirmation email, my app doesn’t work and there’s no reply to my question. Going to do a chargeback ### 1/5 — Major App Issues *2026-05-15, version 1.4.57* This app has completely deteriorated over the course of the last two weeks. Critical functionality has been removed. The issues another reviewer (Fred) has identified are affecting me too and despite reporting issues, nothing has improved nor have I received any meaningful updates. I have the current version of the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Informed *2026-09-12, version 1.4.77* Experience so far ### 5/5 — Helpful *2026-09-08, version 1.4.76* Easy to use and help remind me to log what I'm eating and doing otherwise I think I could easily forget ### 5/5 — Weight loss *2026-09-02, version 1.4.75* I love this Voy you keep track of weight loss there’s tips and constant support wot more could you ask for 5 stars from me ❤️❤️ ### 5/5 — Very good *2026-08-31, version 1.4.75* A very good weight loss plan ### 5/5 — Care *2026-08-28, version 1.4.74* It reminds me I am not alone. The care is there if you need it . I highly recommend Voy . ### 5/5 — Good service *2026-08-20, version 1.4.73* All good ❤️ ### 5/5 — Fantastic *2026-08-17, version 1.4.72* I am not great at remembering to log But the app really does help and it is good to see progress even if I don’t feel it. I put on 4 1/2 stone and developed a very unhappy liver during a 15month chemo period where I also went through medical menopause. So, to see the scales start to move in the right direction is such a relief and a great drive to keep going. ### 5/5 — Está me ajudando MUITO *2026-08-16* Agradeço muito a equipe ### 5/5 — Perfect choice *2026-08-02, version 1.4.70* Ive had great results with no side effects. Loving the weight loss. ### 5/5 — Amando a experiência *2026-08-02* O aplicativo é super fluido e tem diversas funções interessantes! Adorei como está simples de usar. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-21.*