# Voyager: Recovery App — user reviews

> 51 indexed App Store user reviews of Voyager by Voyager Digital, LLC, rated 4.70/5 from 102,802 ratings.

- Source: https://appshunter.io/ios/app/voyager-recovery-app/id1396178579/reviews
- App overview in markdown: https://appshunter.io/ios/app/voyager-recovery-app/id1396178579.md
- Rating breakdown: 5★ 88,227 · 4★ 7,926 · 3★ 1,746 · 2★ 610 · 1★ 4,293

## What do users think of Voyager?

Overall sentiment: mixed

**Pros**

- 🚀 Easy to use
- 🚀 Convenient crypto trading
- 🚀 Generous interest rates on crypto
- 🚀 Wide selection of cryptocurrencies
- 🔒 Secure platform
- 👍 User-friendly interface

**Cons**

- 🐛 Withdrawal delays and issues
- 🐛 Unreliable customer support
- 🐛 Frequent app outages and maintenance
- 💰 High trading fees and spreads
- 🔒 Concerns about personal data security

**Commonly reported bugs**

- Accounts being locked or frozen without explanation
- Deposits and withdrawals not reflecting in a timely manner
- Inconsistent price updates and portfolio tracking

**Most requested features**

- Add more withdrawal options for cryptocurrencies
- Improve customer support responsiveness
- Implement advanced trading features (e.g. limit orders, stop losses)
- Provide more transparency on fees and spreads
- Introduce a web-based platform or desktop app

## Newest reviews (11 of 51)

### 3/5 — Poor customer service

*2021-11-01, version 3.0.2*

Since I started using the app, I have no problem with buying cryptos and checking all the transactions. But recently I keep getting issues regarding relinking of my bank account. I was able to buy but just want to check and try if I will be able to withdraw money but the app is not allowing it because of some relinking issues in my bank account. I tried to relink it and was successful on my bank account side because I can check that it was link successfully but the connection expired note is still showing in the Voyager app. I tried to contact them multiple times but I didn’t get any reply from a real person but mostly through auto reply without answers on how I can solve the issues. This is not good especially if for example you have already invested lots of money and no one can help you with issues regarding withdrawals etc

### 4/5 — Limit order / Stop loss

*2021-10-19, version 2.9.28*

This application is great except for a few things. #1 is not having a stop loss. This needs to be put in with the next update. It would be great to have this in the same section as limit order where someone could “check off” each. I’m sure this would be a feature many would use. 
#2 and my biggest complaint is the 1% difference in actual price, bid price, and ask price. When watching the actual market I have seen the price reach my limit order. Unfortunately voyager’s buy and sell are around 1% different from this. It doesn’t seem like much but when your just trying to make small % gains such as 5% profit gains, if the crypto only goes up 5.25% gain then your limit order will not go through. This also needs to change. If a limit order is placed at 5% then when the market reaches 5% it needs to sell. It will not sell until the limit order hits the bid price which is 1% above that set price. When I know a crypto will go up 5% and it doesn’t sell because of your bid orders for the program I take the chance of losing money past that time frame. I literally watched it go past my 5% limit order yesterday and the app did not sell my crypto for that profit. Now I am sitting on a negative 1.5%, waiting for it to come back up. It should have sold! If the ask is at a price, then other people are buying at that price. With someone having a limit, then it needs to sell. 
Biggest complaint!

### 2/5 — Limit sells won’t work

*2021-10-02, version 2.9.27*

They only allow you to do market sells at a lower rate then market value so I believe they can immediately make money on your transaction. If you try to do a limit sale that’s still under the market value but more then what they try to give you for a market sale it won’t process.

So if you are trying to actively trade voyager is not a good place to be. It’s for buying and holding so they can either use your funds or they want to be able to immediately bank off your sale. 

The app is well organized looks good, the fact they pay apr % on certain coins is awesome. But I feel they are trying to unfairly make you do market sales at substantially lower rates then market values to immediately make big gains on your transaction . I’ve yet to have a limit sell even ever process. That part is super sketchy and dishonest to me which is frustrating. But if it weren’t for that voyager could be at the top in my opinion

### 1/5 — DO NOT DOWNLOAD

*2021-05-23, version 2.9.19*

Hello this is an honest review from someone that was loving Voyager at first. You were probably enticed by the high interest rates (those are annual % APR btw so not what you’re getting every month, divide that by 12 to figure out how much you get monthly per coin) First off they are a broker and not an exchange so you are paying anywhere from .03 -.10 MORE per coin than you would on other exchanges and on some of these smaller cap coins that’s a TON. Then when you do want to transfer, it’s more expensive than any other exchange.  Now that brings me to the transfer itself. You’ve probably seen reviews about how bad their customer service is and I’m telling you this is 100% accurate. I’ve had pending withdrawals/transfers for over 10 days and in the volatile world of Crypto this is the difference between making money and losing it. They claim 24 hours or less but I’m telling you right now that’s a downright lie and they know it. They had a great User Interface which is what draws people but as far as delivering on what it’s actually supposed to, it can’t get much worse. Really hoping this review saves the headache and lost opportunity it did for me for someone else.

### 1/5 — Liked it at first--Today it got ridiculous

*2021-05-23, version 2.9.19*

I'm mining ETH to my Voyager wallet. Pool deposit went in early this morning, and I sure am glad I sold right away because after that, I've been unable to access the app ALL DAY on 5/22. They sent an email saying a 3rd party SSL was the issue. Doesn't matter. That is entirely unacceptable for the purposes of crypto trading. While I am fortunate to have moved all but a little of my coin to another service a week ago, I thought all day how some must feel who have significant sums they cannot access. If I'd not been able to sell my mining profit as the price moved lower all day and continues to, I would be very angry. Throw out your risk/reward calculations. You cannot know the risk in a trade if you cannot be assured access to the market. This app seemed good for months, but the recent volatility has exposed them as a weak platform, as today was about the 5th significant service outage in the last 2 weeks, though by far the worst. There is no web-based platform to fall back on when this dinky app goes down. Keep searching, because you are literally better off staying out of crypto if this was your only choice.

### 1/5 — consistent maintenance in progress

*2021-05-23, version 2.9.18*

I have been using Voyager for less than a month now. Shortly after I transferred thousands of dollars and made my orders i have been locked out of my account numerous times. They constantly are doing maintenance to their app. They would have various reasons why. For example i would be locked out because there were too much traffic during trading and will notify me when I can access my account again. They actually have a scheduled maintenance day where I would get emails in advance stating that I wouldn’t be able to access my account for a few hours. Which means if I should suddenly need to sell my positions due to market crash i wouldn’t be able to do anything about it. Currently while I am writing this review I am locked out because voyager had issue a new iOS in the apple store and is waiting for an approval to update the app. It’s been over six hours now and still locked out of my account. So the market can crash right now and I wouldn’t be able to do anything about it. Crypto trading is 24/7 and I would frequently be locked out. This is my money they are dealing with and It drives me mad knowing that I actually don’t have control over it. I am too deep now to withdraw everything and go elsewhere. These people are really sneaky on how keep you on. Oh well I won’t be increasing my position anymore for sure.

### 1/5 — Lame...done with the app..

*2021-05-22, version 2.9.18*

I’ve been using this app for a few months now and it’s been a really horrible experience. If you plan on making money, this might not be the place for you.

 This app is down only when there’s major sell offs and huge spikes, you can’t even log in... it happens quite often and it’s really set up for you to fail on even swing trades. Just take a look at the rest of the reviews. There are so many flaws here ... everything about the app that should be of convenience for the user is really a huge inconvenience... everything that has to do with the app making money works super well though...no glitches there... Getting this app has been the dumbest choice I’ve made. I’m not even going to use this for holding long positions... something fishy always happens and you can’t even log in to your account often and it even seems to follow a crypto price trend. I’m at a point where I can almost predict when the app won’t let me log in based on some crypto price movement...took all my money out and went to another app... I’m very disappointed... YOU SHOULD ALWAYS BE ABLE TO HAVE CONTROL OF YOUR MONEY...not only when they chose to let you ...

### 4/5 — Easy to use. Great layout

*2021-05-21, version 2.9.18*

It’s a really nice app and very easy to use and navigate. You can find a lot of cryptos on here that aren’t available on some of the other bigger exchanges which is nice. Money transfer is pretty quick and easy to setup. My one big complaint and why I didn’t give 5 stars is, you are limited to the coins you can transfer out into a wallet or another exchange etc.. If you want to move a coin that’s not available to transfer you have to sell that coin, cash it out, and then re purchase it somewhere else which isn’t great considering the fees you would rack up during that process. Plus it wouldn’t do you any good if trying to transfer into a wallet. Hopefully they will make more or all of the coins transferable and then it will be 5 star!

### 4/5 — Overall Quality App

*2021-05-19, version 2.9.18*

Voyager is a quality app overall and I’m really glad that I started using it. There are 2 major flaws to be aware of though. The first is that it takes a long time to make deposits. A LOOOONG TIME. If you need money for anything in 3 weeks, don’t make a deposit into your voyager account because you won’t be able to get it back out in time. It’s fine for people like me that buy things for at least a year.  The second thing is extremely annoying. Voyager does not update the average cost of your holdings quickly at all. It seems to take over a day to update so all of the other numbers like the profit and loss columns are also very slow to update. This is really aggravating for the DCAers like me. Other than that, Voyager is really great. The premiums they charge for purchases are on the higher end as far as fees go but not terrible and when the app doesn’t get overloaded when people are panic selling, there are lots of different crypto options to choose from. Thank you Voyager for being better than Robinhood.

### 3/5 — Love the team and App, but missing some crucial function

*2021-05-15, version 2.9.18*

I’ve been using voyager for the last 6 months or so and have been a huge fan up until my latest attempt to withdraw my funds. I wanted to take out my DOT and of course they don’t offer DOT withdrawals. So in order to access my funds I needed to sell DOT(taxable event) buy ETH and transfer out ETH to my wallet. It’s unfortunate to have to pay taxes now, but the worst part is it took nearly 3 days for my transfer to go through, which in the mean time I did multiple transfers between other exchanges that finished within 30 minutes each. The price of dot and Eth swapped dramatically in that time and I ended up with 20% less dot tokens because of this. I really appreciate the voyager team and the service they have provided me, but until these issues are addressed I feel I need to take my funds elsewhere where I can trust I have access to them when I need them. Hope to come back in the near future when these features are updated and up to par with their competition.

### 1/5 — Worst Crypto App

*2021-05-13, version 2.9.18*

Never had my money stolen by any crypto app but I believe this is my first time. 4 days ago I requested a BTC withdrawal which was cleared in the Voyager app 4 days ago. Even tho it is cleared in the voyager app I never received my btc and since the address I attempted to withdraw to was over 3 days old is now expired. So i dont know where my BTC is and support has done nothing to help despite multiple support tickets being created about this and multiple other issues. Save your time and money and DO NOT USE THIS APP. I still have a decent amount of coins in the app but can’t even withdraw them because of false pending deposits. Says I can’t withdraw until all deposits are cleared but the app simultaneously shows me that I have no pending deposits. There is too much traffic for their staff to handle as all they do is reply and tell ppl that they are basically overrun with support tickets, and just refer you to the FAQ section that is ultimately helpless. No phone support either. Wonder how many other ppl are going through this that they’re experiencing delays in simple support?

## Most critical reviews (10 lowest-rated)

### 1/5 — Do NOT put your money on this platform

*2022-05-31, version 3.2.7*

I joined voyager during the Mark Cuban Bitcoin promotion. It was awesome, got the $100 in Bitcoin and proceeded to trade for about three weeks before my account was “frozen” for two to three weeks. This was during the height of the bull run we saw in the fall of 2021. I couldn’t make trades and basically lost the $100 I was “given.” Did I learn my lesson? No. I continued to use Voyager because I do like the interface of the exchange. I eventually bought Luna on there given it was one of the few platforms still allowing trades after the coin failed. Should have traded on KuCoin, I know that now because once again, my assets were “frozen.” I am AGAIN losing the opportunity to trade and make money off of LunaC. We are now on day five of LunaC assets being frozen and I am losing so many opportunities. I submitted tickets of inquiry the first time my account was frozen and I have this time as well, to no avail. You get no response, nothing. After all of this, I am never using this platform again. I highly recommend all of you stay away from Voyager.

### 1/5 — Warning, shady business!

*2022-04-26, version 3.2.5*

Your cash is not liquid with this app. Recently they requested identity verification. I provided all necessary documents as required. Now I cannot make changes to recurring investments nor sell any assets or withdraw cash. What’s worse is I was trying to update my recurring withdraw account as I am trying to close this bank account. Now I cannot because they keep withdrawing from it. Voyager is literally stealing from me. Even more, I submitted a help ticket only for them to close it immediately as solved. I am currently in search of the proper authority to report this business too. I hope I can find a resolution without doing this, but they do not leave me with any other options. Follow up. After looking through their website and calling all available phone numbers, there is no way to get in touch with customer service expect through the website, which they do not respond too. I do not know if contacting the SEC is an option but I will follow up once I have found a resolution. I would not recommend trusting this company with your money.

Update. They sent me an email stating I do not meet their requirements and they have closed my account. No reason provided, no money returned.

### 1/5 — Stay Away! Save yourself the headache !! You’ve been warned!!

*2022-02-05, version 3.2.0*

OMG!  It’s the absolute worst crypto app ever!!  I got suckered in by seeing FREE $10 btc add on Facebook. Don’t fall for it! Yes I signed up and they did credit and I account $10 in bitcoin. Prior to withdrawing the bitcoin you have to wait something like 14 days..🤷🏽‍♂️. Well you cannot transfer crypto out of voyager account because there’s a minimum amount required?! What?! Anywho I sell off the btc attempt to withdraw my now $11 from the account but you cannot just enter banking account numbers, they require you to use some service(PLAID) so yes another hoop! Seeing as I don’t use a conventional banking account this troubles me but oh thank god, PLAID actually supports CHIME so I go thru and link account. Bada Bing Bada Boom, finally 3 months later I’m able to….Wait.. Oh, an error message saying they won’t allow withdraw to that institution!😱🤯 whoa?! Are you kidding me?! Seriously it’s a nightmare and any “crypto” app or wallet should have no problem allowing someone to send btc along the blockchain but not This one?! Crazy! SERIOUSLY! STAY AWAY!

### 1/5 — Scam

*2021-12-01, version 3.1.2*

I’ve been testing this app for a couple months with small amount of money. Now they have locked me out asking for my Driver’s License and a Selfie (yes a selfie!) in order to verify my account. I’m not comfortable providing this info to them. How do I know this is secure or they are just building a database with our personal info to sell? I mean they don’t even have a Customer service phone number. So I have open up a ticket asking to close my account and transfer my money back but so far no replies. I also noticed in the reviews bunch of people having the same issue. If I don’t hear back in a week or so or not given my money back I’ll be filing a BBB report. After that a complaint with the NY attorney general. I’ll also prepare a class action lawsuit against the company. But we have to follow proper steps in order to file the lawsuit. But if you are new to this company please stay away as they can change their verification requirements anytime and ask you for whatever they want.

### 1/5 — Frustrated.  Impossible to move assets out.

*2021-11-23, version 3.1.1*

Sorry but I recommend against the app.  Don’t use Voyager.  I’ve used it for a few months now.  I did the verification process: I’m perfectly legal, perfectly fine, I’m 100% certain of that.  That was done, set up my bank, bought assets.  Fine, no problems.  I check my assets every day, bought and sold a few things, fine.  Then the app locks me out and I have to do verification all over again.  Ok, so I do it again.  Now, a few weeks later, it locks me out again.  Now my balance reads zero:  cash gone, crypto gone- it’s a lot of money.  I don’t panic, I relax and then I do verification for a third time.  It says it may take up to 12 weeks to verify and if I start a support ticket it will take longer. What?  Thankfully, I’m verified about an hour later. Balance: zero.  But after a while balance is back to normal so my assets are obviously safe.  But now I’m upset and want to take my assets out.  Frozen.  I can’t send out the crypto and can’t drop the USD back into my bank.  Try and get help in the app and all you get is a 100% useless bot.  It will not allow me to speak to a human.  I’m taking my business somewhere else and I suggest you do as well.  Hey Voyager: You can’t freeze my assets because your app doesn’t work!  Easy to put the money into Voyager but impossible to get it out.

### 1/5 — Ok, Except Where It Isn’t, Which is What Matters

*2021-11-22, version 3.1.1*

I had a love/hate with Voyager that has run it’s course to just hate over the last 6mo. Where is Voyager the best? On the interest they offer. Where are they meh, their spreads. Where are they the worst? Transfers and customer service. It’s become impossible to move funds to either my bank or my wallet in a timely manner. All transactions sit on pending status waaaaaay longer that the ticket quotes you it will take (24 hours). There is no way to speak to anyone that I know of (I looked up the CEO on Bloomberg but haven’t tried the listed number yet), the only option is to support a ticket. That ticket will sit unanswered while your problem isn’t fixed. Eventually, days and days and days later (I think it took a week for them to process my last cash withdrawal to my bank which I mean on Voyager’s end, my bank posted it the day after the transaction came off pending) your transfer will go through. The interest has held me too long: with DeFi out there and Voyager actively suppressing it, I don’t need Voyager anymore. Thanks for almost being great, making this that much more disappointing.

### 1/5 — Support is Crap!

*2021-11-10, version 3.0.4*

THIS PLACE HAS TERRIBLE TECH/CUSTOMER SUPPORT!  I signed on with Voyager when the Dallas Mavs partnered with them in hopes to get the $100 BTC bonus. I figured the Mavs would only parter with top notch companies but boy was I wrong.  I opened an account, linked my bank, deposited and purchased the $100 required to receive the promotional BTC.  3.5 days later, I received a message that my bank account link had been denied by Voyager.  It turns out it was because it was a joint account. After uploading some new documentation, the bank account was successfully reapproved by voyager. However, my deposit has not been reinstated.  It was hard to figure out how to contact support to get this resolved. The app didn’t give me the contact info. I ended up having to reply to an email they sent me.  I have asked them some questions about that initial deposit several times and they never really answer my questions but instead give ambiguous responses. Plus it takes a day or two to get a response. Needless to say I have not received my promotional $100 in BTC.  I am disappointed because the app looked to have potential but I cannot take a chance with my money using a company that has HORRIFIC technical/customer support.

### 1/5 — Nearly Impossible to get approved for an account

*2021-11-04, version 3.0.3*

I have been attempting to sign up for an account with voyager for almost 1 week.  Of course I have entered all my correct information into the app.  They then tell you your account is pending.  They then ask for pictures of your drivers license, recent utility bills, a picture of yourself.  I have submitted the personal information they requested and they are still asking me to upload more personal documents and not approving my account.  I have been at this for almost 1 week and I am still unable to purchase or trade crypto.  Now the on screen message I am getting says they may still be reviewing my application and that it could take 12 weeks.
Furthermore reaching out to their customer service has been awful.  There is no phone number and therefore you have to submit a “ticket” and wait for someone to email you back.  Of course I have been emailing back and forth now with their customer service and they still are unwilling to get my account up and running.
Consider using a different platform to purchase crypto and good luck getting a new account with this company.

### 1/5 — High Fees! Ratings lie 👎🏿👎🏿

*2021-07-26, version 2.9.22*

Almost gave it 2 stars but because of the many problems, I’m not going to. 
While there is no commission fee per say, there is a  high gap in spread so you will be paying massively in fees to make up the difference. The free commission claim is a trap! Overall, fees are like 3% per trade so don’t fall for this bull crap, a lot of the popular apps charge much less than this. Kraken, the app I switched to, charges around 0.2-0.3% in fees. While I like the simplicity of this app, the fees are way too high and their costumer service is horrible. I switched to Kraken and am paying fraction of the fees compared to this app. And Kraken’s new app has a more beautiful design compared to this app, although I like how you can organize this app’s crypto listing and your portfolio. But what doesn’t happen in Kraken is weekly shut downs of their app; Voyager constantly shuts down! Lastly, there are so many 1 star reviews but the app’s average rating is almost 5/5… that is very suspicious!

### 1/5 — Don’t do it to yourself

*2021-05-24, version 2.9.19*

I was naive to a lot of aspects involved with centralized exchanges when I started using the voyager app. Take it from me and save yourself 4 months of just a really bad overall experience and just don’t use it. There are about a dozen instances I endured, but the worst one came today when I realized how they manipulate your transactions (deposits and withdrawals) by choosing the most opportune time for them to process. When the market is up, good luck getting your money. When the market was down, they froze my account due to an issue outside of my control. The market “coincidentally” was in the process of the biggest rebound in years and now they will not release my coins back to me until I make another deposit of equal or greater value to “ensure my account is in good standing order”. Now that the money will equal half of the amount of assets it would have when they froze the account, they are basically making me double pay. Several instances similar to this.  Just don’t use it. There are other exchanges that offer more coins, have a better interface, faster transaction times and actually run their platform ethically.

## Most praised reviews (10 highest-rated)

### 5/5 — Best best best

*2023-04-08*

I was so impatient to carry out necessary research but i really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 75,650 USD worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 262,800 USD within a couple of weeks. But i didn’t realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of Alexcybertech01 At gmailcom. So i file a report and he was able to help me get back all my lost funds withing two weeks i feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam , reach out to Alexcybertech01 via gmail

### 5/5 — Extremely excellent crypto platform for trading and investment

*2023-03-08, version 3.2.23*

I was so impatient to carry out necessary research but i really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 75,650 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 262,800 GBP within a couple of weeks. But i didn’t realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of Alexcybertech01 at gmailcom, So i file a report and he was able to help me get back all my lost funds withing two weeks i feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam , reach out to Alexcybertech01 @ gmailcom

### 5/5 — Amazing App !

*2022-06-29, version 3.2.10*

To get your $50 free Bitcoin upon sign-up,
enter "A5AE85" during the sign-up
process. This is an official promotion for new
users of Voyager. I love everything about
Voyager and what it stands for.. However,
you all are making it hard for me.. To
compete against Robinhood, Cashapp,
Tdameritrade, and soon to be Fidelity; please
find a way to get rid of these fees to buy into
the market.. Maybe keep the selling or
converting fees.. But, we need more people
in the market and the fees are not helping..
Please go public soon.. Merge with Square or
buy them if possible.. Or, merge with
Facebook as that would allow Basebook to
be an industry leader in crypto and p2p
transfers and transactions.. Most important,
I currently use yahoo finance to manage and
see my average cost and gains or losses for
all my different crypto investments.. I would
love it if Voyager would incorporate my
average cost per coin.. Also, add in my daily
and total gains and losses.. I should not have
to use a third party site to manage
investments that I purchased on your site.
Lastly, please add custom alerts for all of the
crypto's offered on the platform….. We only
have the ability right now to set custom
alerts for three assets and again I have to use
a third party site for the others.. I would love
for Voyager to be my source for everything
crypto….
Today
Games
Apps
Arcade

### 5/5 — Voyager the best trusted Exchange

*2022-06-22, version 3.2.9*

I have been with voyager about 3 years. Steve Ehrlich, David and his support team have always gone out of their way to make sure customers’ needs are met and they are satisfied  which you don’t receive that level of service from other exchanges! They offer amazing and generous interest rates on most of your crypto including a 9% on ur usdc while sitting on the exchange safe and secure as all coins are being protected in a cold wallet so no worries there plus your USD is completely insured up to $250k. The reason I said your crypto is safe there while earning you interest is because they are not involved in direct lending cryptos. Voyager to this day has been my favorite exchange out there when it comes to cryptos. I highly recommend them to anyone in the business.

### 5/5 — Life Changing!

*2022-03-30, version 3.2.3*

The interface in this app makes it almost TOO EASY to buy and sell crypto. I love that things I may not want to do always have an additional dialogue box pop up. For example, if I am contemplating selling a position and I bump the sell key, there’s an additional check to make sure I want to make that move.  At the same time, the swipe to order motion is both deliberate and easy, so even though it’s fast, it’s also not going to chnage your portfolio on accident.  All the information I need for my assets is easy to see right up front and I LOVE seeing my rewards stacking on the far end.  Little by little I have seen my portfolio and my rewards grow.  The best part is knowing they’re just getting started. AMAZING

### 5/5 — Awesome Customer Service!!

*2021-09-01, version 2.9.25*

Voyager is one company that pays attention to their customers emails by not only answering them with replies but they take care of issues that you have.  I created a huge issue due to my inexperience in crypto and they worked with me to rectify my situation!  It took a long chain of emails back and forth but they were attentive to my problem even though I created the issue.  I was very impressed by the way they handled the situation and have the utmost respect for their customer service.  I see posts on social media all the time about people getting screwed over by their crypto wallet operators but I can say beyond a shadow of a doubt that Voyager isn’t one of the sketchy ones, they are there for their customers…that I can say by experiencing it first hand!!

### 5/5 — Along for the Voyage

*2021-08-13, version 2.9.23*

I really love this app for trading crypto, I like it so much I invested in VYGVF and VGX. 

Anyhow, my review is going to be a lot more lenient than some of them I’ve read here since my day job is designing tech products and I know how difficult it is to build and execute an app like this which is also having a high growth rate. 

I think the Voyager team is doing an amazing job. The UX is a true MVP (which few tech teams really understand!!!) and I can’t wait to see what other features you guys implement in the future. 

I do have a few criticisms that I’d like to give constructively, if you’re looking for user feedback: 

- Would love to be able to set price trigger notifications. I’ve been using Crypto pro for this, but would love to ditch it and set them in Voyager (would pay for this feature!)
- The limit orders I set rarely trigger so it feels like the bid ask spread is off…
- in my portfolio I want to see my % overall P/L in the first column… it’s annoying to have to scroll over to see it. 
- please be more transparent about withdrawal fees, they are difficult to find. 

Hope this helps! Excited to see what you implement next — enjoying all the email updates. Cheers!

### 5/5 — By far the best

*2021-07-10, version 2.9.22*

I have been into crypto for years. I have used almost every app out there for crypto trying to find the best. Voyager is the easiest and most simple straight forward app ever. It breaks down everything in your portfolio way more than any of the other apps so you can see everything that’s going on with your money. This is also still a up and coming app so to show my support because I’m a 100% believer in this app I’m buying lots of the VGX token for the upcoming loyalty program. They also have a great bonus for signing up friends and family probably the best one out there so I have been referring everyone I know to this app. That’s how much I believe in it. Also as the writing of this they have a website, debit card, loyalty program, and expansion over seas all coming soon. I really believe this is the best app for crypto out there by a long shot. You won’t regret trying it.

### 5/5 — Best Customer Support in all of CYPTO!

*2021-07-08, version 2.9.22*

If you are new to crypto… And who isn’t? Or even if you’re not, you need this app. 

Voyager is very easy to use from A to Z. Once verified, funding from your bank account is instant! Many other crypto apps require a wire which take 2-3 days to fund. Not Voyager, instant funding AND instant availability to make purchases.. also instant.  Which is absolutely key, whether due to market conditions… or just convenience. With Voyager, you can fund and buy instantly.  (Daily limits do apply, but are generous.)

Also, Voyager keeps expanding the list of crypto that you can buy on Voyager. And has all of the cornerstone crypto that most should own. And when you do need to transfer cypto (for whatever reason) that’s super easy, too. 

Last, but probably best (and the reason I took the time to write this review), Voyager has the BEST SUPPORT IN CRYPTO. I won’t name names but I’ve had other cypto apps take so long to respond to my help ticket… and I’m talking MONTHS and with so little info, that I couldn’t even find the follow up info they were requesting to help me. Which cost me real dollars. Not Voyager, not only did I get an immediate meaningful reply, but they also solved my problem within 30 minutes.

For all these reasons, when my friends and family want in on crypto, Voyager is top my recommended “MUST HAVE” crypto apps.

### 5/5 — Voyager is legit

*2021-04-22, version 2.9.16*

So after reading some of the reviews the other day it kind of freaked me out because of some issues some are having. I went ahead and sold some of my CKB and made a transfer to my bank account for the cash. Within 5 days I received my cash back to my bank account.
I believe most of these bad reviews are from people that just started to use the app and are being impatient from the huge increase of new users this month and wanting to trade money in and out of the app extremely quick. 
I started to use the app about 3 months ago after wanting to get into some of the alt coins that coinbase and binance do not offer. It has been great. Love the news articles, the ease of buying and the layout is very user friendly. Read about the company and even buy some stock (they are a publicly traded company). I went ahead and bought some stock earlier this week to support Voyager.
Thanks team and look forward to continuing to invest with Voyager.
Don’t read to much into some of these bad reviews as some are being extremely impatient while there are so many trying to get into Voyager recently.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*