Seamless and reliable
Simple installation and great experience start to finish!
Response from developer
Thank you very much for your feedback!
Referring friends not working
Referring friends not working
Response from developer
Can you please contact us via this email: support@voyeglobal.com . We will be happy to check this :)
When it worked it was great…
… But it rarely ever worked! I used it for a cruise. I was told via email that it would work as soon as we were on the boat. That's a lie. We had to be way out at sea before we actually had stable Internet. As we got closer to the shore, neither my regular Sim nor the Voye worked. The same held true for staying on the boat when docked. It did not work "as soon as you get on the boat".
It's almost impossible to talk to tech-support. They'll send you emails and ask for screenshots but to actually speak to someone? Nada! In the emails (8 total over three days), they were asking me to do something that was not available on my phone. I burned more than 100 minutes of free onboard internet from Norwegian trying to make VOYE work. That's more than I actually used on VOYE.
Maybe it works on land, but for a cruise, find something else!
It's almost impossible to talk to tech-support. They'll send you emails and ask for screenshots but to actually speak to someone? Nada! In the emails (8 total over three days), they were asking me to do something that was not available on my phone. I burned more than 100 minutes of free onboard internet from Norwegian trying to make VOYE work. That's more than I actually used on VOYE.
Maybe it works on land, but for a cruise, find something else!
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Response from developer
Thank you so much for your feedback about the Cruise. We are learning from each feedback. We understand that you did talk with support and hope that we could help with the issue at the end.
Seamless and reliable
Simple installation and great experience start to finish!
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