# Voyent Alert! — user reviews

> 29 indexed App Store user reviews of Voyent Alert! by ICEsoft Technologies Inc., rated 4.60/5 from 80 ratings.

- Source: https://appshunter.io/ios/app/voyent-alert/id1301602902/reviews
- App overview in markdown: https://appshunter.io/ios/app/voyent-alert/id1301602902.md
- Rating breakdown: 5★ 66 · 4★ 6 · 3★ 3 · 2★ 1 · 1★ 4

## Newest reviews (10 of 29)

### 1/5 — Multiple locations not allowed

*2022-06-03, version 1.6*

Ridiculous. I can’t get notifications from work and home. Only one.

### 1/5 — Dumb App

*2022-02-14, version 1.6*

The app doesn’t work, the city got this to give notices did not get the test, did not receive any notices unless I open the App, waste of time and the city’s money to support this program, would not recommend and am addressing this to the city to cancel it, have reloaded and updated my notifications still doesn’t work properly, this has the potential of being dangerous especially in todays society where we rely on accurate timely information that is accurate

### 1/5 — What’s up?

*2021-08-16, version 1.5.5*

Got an alert and went to app to see what it was about and it won’t even open.  What good is that?

### 1/5 — Glitchy

*2021-08-16, version 1.5.5*

App will sound a notification but then I cannot access the information to see what the notice is about.
During a recent aggressive wildfire we were not able to rely on the app to alert us and provide information. The app was glitchy and either would alert but no information, then no alert or information, then information would show but then disappear. This is not helpful during a time when we are needing immediate and accurate information.

### 1/5 — Poor app

*2021-08-16, version 1.5.5*

This app locks up constantly, not sure it would warn of anything!

### 1/5 — Useless

*2021-08-16, version 1.5.5*

Doesn’t even load the stupid app.

### 1/5 — Rarely works, hangs at splash screen.

*2021-08-16, version 1.5.5*

The app rarely works. A notification will pop up and the app opens to a blank screen or hangs at the branding splash screen. Not useful when local emergency alerts are issued through a system that doesn’t actually function.

### 1/5 — Disappointed

*2021-08-07, version 1.5.5*

Got this app thinking I would get notifications about things happening in my region.  I am now on evacuation alert and my app is still telling me there are no notifications in TNRD.  Why?

### 1/5 — Unreliable

*2021-07-08, version 1.5.5*

Downloaded as requested by TNRD. Did not receive any alert until in Telus cell service after we had already left our home (we had been advised by neighbours who saw the order posted on FB). Last night we got an alert from the app saying our order was no longer in effect. After much investigation we found the order was still in effect. So the app told us it was ok to go into an evacuated area!  Very dangerous!!!  DO NOT USE!!!

### 1/5 — Disappointing

*2021-07-03, version 1.5.5*

Not very reliable. We had fires all over Kamloops yesterday. Juniper was evacuated and not a single notification came through on this app

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2026-07-07, version 1.7*

Had storm and tornado warnings. No alerts. Flooding. No alerts. What a useless app!!!

### 1/5 — Would line to delete notifications once they are read

*2026-07-02, version 1.7*

How does a person delete notifications once they are read.

### 1/5 — No account, no notifications

*2026-05-12, version 1.7*

I registered in the app, went in to the app to see the status of a no water advisory and it showed no notification and didn’t recognize my account.

### 1/5 — App incredibly unreliable

*2025-08-13*

I volunteer with SAR and have seen firsthand how unreliable this app is, both personally and from complaints from citizens when we’ve gone door to door delivering evacuation orders and many people who have the app got no notification. The app is worse than useless because it gives people a false sense of security.

### 1/5 — Weak at best

*2025-08-13, version 1.7*

Doesn’t update forest fire issues.

### 1/5 — It doesn’t work

*2025-08-02, version 1.7*

App failed to send notifications

### 1/5 — Poor Execution of Good Concept

*2023-08-19, version 1.7*

Functions like there was no time for user testing and Regional District training. UX is absolutely dismal. This works like an app from a decade ago. Biggest weakness - no ability to delete alerts. I signed up for emergency alerts. My screen shows Active(7) but only 3 visible one of which is a notice for a past zoning meeting. C’mon, you can do better. There is a serious wildfire situation around me and someone can’t remember to keep the alerts up to date. I’ve edited my info preferences but if users could delete alerts we wouldn’t need to rely on a Regional District employee to do their job! At the very least the screen should be clean of useless information.

### 1/5 — Doesn’t work

*2023-07-24, version 1.7*

I have had my sons phone get alerts from the bc wildfire system tans nothing on my phone nor this app.

### 1/5 — Free or not

*2023-05-06, version 1.7*

I downloaded o. My iPad no problem wit when trying to download to my iPhone it wants a credit card. I don’t want to buy but if it’s free I will love to use it   So is it free or not

### 1/5 — Doesn’t work

*2022-11-17, version 1.6*

The city I live in worked with this App for emergency alerts. They sent out flyers and download instructions to install the app. Only problem is it doesn’t even recognize Canadian addresses or postal codes. Total garbage.

## Most praised reviews (9 highest-rated)

### 5/5 — Alarm doesn’t sound if on silent or DND

*2025-05-09, version 1.7*

I didn’t get an alarm during the test just now (my colleague did)- l promptly checked my settings and I have the app to bypass all my silence or do not disturb settings - yet no alarm. Looks like another bug or user error but can’t figure out what’s wrong.

### 5/5 — Just sent me an alert

*2021-08-16, version 1.5.5*

Your ap is not effective and very dangerous, I have loaded it deleted loaded again because it sent me an alert then when I went to load it it just gives the load circle red, green, yellow… not impressed this is extremely dangerous for people substandard in an emergency life threatening situation. Shame on you!!!!!

### 5/5 — Not up to date information

*2021-07-12, version 1.5.5*

Great idea for the app! But it needs to be fine tuned. My area changed from an evac order to an alert 2 days ago. The app data (and text data because I subscribed to that too) is from 4 days ago and still says it is an order. My area is impacted by the Durand Fire in case the TNRD needs to look into this delay.

### 4/5 — Crucial but needs integration and work. Love it

*2023-08-01, version 1.7*

I’ve been using this for Osoyoos fire. So far it gave me alerts to my iphone and also my watch. I’ve added all contacts and locations. Just got a notification for my sister’s  house which was accurate and clear.  This has fantastic potential if it’s dependable and has more features. It’s highly frustrating to have to use  multiple apps and sites for updates. Drive BC is another that could be linked to this app. They don’t have an app. Which is ridiculous. 
So far the sites we use are; 
BC Wildfires- slow to update
Emergency Operations Centre website, no app - used for map of alert and Evac perimeters etc
Windy- for wind direction and weather 
Drive BC website, no app for escape routes and road closures 
X- the old Twitter, but it’s cumbersome to see the most recent citizen updates and you must have an account, and it has a limit on number of  views per day
If all could be combined it would be good.

### 3/5 — Critical Alert Spooked Our Cats

*2025-06-03, version 1.7*

Test alert was so loud and disruptive that it startled not just us but our pets too.  Had to disable critical alerts, which kind of defeats the purpose but oh well.

### 2/5 — Unable to receive notifications

*2023-03-08, version 1.6*

I haven’t received notification from this app in over a year. Whenever I open the app, it tells me to visit my notification settings. But when I press, “Go To Settings” there is no notification toggle in the Voyent Alert settings. I’ve checked the general Notifications settings, but there’s no option for Voyent Alert. 

When the app works, it works fine for where I live. But without notifications, it’s kinda useless.

### 2/5 — Ok but not fully accessible using Screen reader

*2023-02-08, version 1.6*

The app looks good and seem to function properly however not able to use with VoiceOver IOS.  Does not recognize back button or menu button.  Please fix.

### 2/5 — no way to subscribe to multiple service providers

*2022-11-16, version 1.6*

Despite being promised for months there is still no way to subscribe to multiple providers in a single geographic location.

### 2/5 — Unable to subscribe to multiple areas

*2022-05-05, version 1.6*

The location I live uses this app, one is the town I live in, the other is the regional district that covers a large area. 

When signing up the app recognizes that 2 providers use this app, and it states that you can sign up for multiple locations. However, after selecting my town I cannot find any way to add the regional district to the app. 

As a result I’ve had to register my phone number on their website to receive texts and call (for critical alerts only). 

PLEASE update this app to allow you to add multiple areas when signing up.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
