# VPhoto — user reviews > 533 indexed App Store user reviews of VPhoto by Shenzhen Fujia Technology Co., Ltd., rated 4.40/5 from 5,956 ratings. - Source: https://appshunter.io/ios/app/vphoto/id1515858126/reviews - App overview in markdown: https://appshunter.io/ios/app/vphoto/id1515858126.md - Rating breakdown: 5★ 4,684 · 4★ 317 · 3★ 165 · 2★ 126 · 1★ 664 ## What do users think of VPhoto? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Convenient for sharing photos - 💡 Allows family to send photos remotely **Cons** - 🐛 Frequent crashes and connectivity issues - 🔒 Lack of security and privacy controls - 👎 Unintuitive and confusing user interface - 💤 Slow performance and long upload times - 🔍 Limited photo management features **Commonly reported bugs** - App fails to recognize connected frames - Unable to create user profile or login - Photos not syncing or displaying on frame - Unexpected crashes and network errors **Most requested features** - Add ability to delete individual photos - Implement photo editing and cropping tools - Allow viewing of photos uploaded by others - Improve overall app stability and reliability - Provide better customer support and communication ## Newest reviews (18 of 533) ### 3/5 — Digital picture frame *2026-09-05, version 1.62* I love putting pictures on this frame they do so well and look amazing. I’d buy again. ### 4/5 — Missing option *2026-09-05, version 1.62* Would be helpful to scroll backwards to get a second look at a picture. My daughter’s brand allows that ### 4/5 — Difficult to delete photos *2026-08-29, version 1.62* It’s pretty easy to add photos. I love I can add descriptions. It’s difficult to delete photos though. I’m still trying to figure out how to remove a picture of my son’s ex-girlfriend. ### 3/5 — Worked amazing for awhile… *2026-08-24, version 1.62* Worked amazing for awhile. The app was functioning as normal…. Now the app won’t send my photos through to the frame anymore. Frame is on and says it’s still connected and active…. But it won’t process through. Gotta be a bug. ### 2/5 — Bad frame *2026-08-13, version 1.62* My frame stop working after a couple of months after using it. It turns on but it only shows the logo. I was looking for a reset button but no luck, now I just have a frame with light. ### 3/5 — Randomly stopped working *2026-08-10, version 1.62* It was great for a year and then randomly stopped working. I’ve followed all the soft and hard resets. It turns on and then just stays on the welcome screen “smart digital photo frame” in the app it says “frame not connected” nothing happened with my WiFi. ### 3/5 — Love the Frame *2026-08-08, version 1.62* I’ve had my frame for many years and all of a sudden it stopped taking picture uploads I’ve tried deleting the app on my phone and reinstalling it and now I would like to factory reset my photo frame, but I need to get all the pictures off of the frame and I have had no luck getting in touch with anybody for help. ### 4/5 — Fácil de conectar *2026-08-04, version 1.62* Es bueno en general ### 5/5 — Makes my day *2026-08-04, version 1.62* I love watching countless hours of years off beautiful memories ### 5/5 — Love this already *2026-08-03, version 1.62* 5 ### 5/5 — Happy to review *2026-08-02, version 1.62* Very easy to use! I enjoy it. ### 5/5 — Great frame *2026-08-02, version 1.62* The large screen size and bright screen make it a show stopper and conversation starter in our home. The motion sensor is also a great feature! ### 5/5 — Grandparents love *2026-07-30, version 1.62* Wonderful way to share captured moments with family! ### 5/5 — Opinion *2026-07-29, version 1.62* Show duplicates and how to delete them ### 4/5 — Good App *2026-07-28, version 1.62* The one thing about this I don’t like, is after sending photos, there is no way to see what photos you have added to the frame. Frame doesn’t live with me, so I can’t always remember what photos have been sent. Otherwise the app and frame are great ### 5/5 — Love *2026-07-25, version 1.62* I love when I get a picture from my kids when they are at events. ### 5/5 — Awesome Gadget *2026-07-25, version 1.62* Vphoto makes our own Boris and videos accessible at our finger tips. It’s a blessing! ### 5/5 — Best thing EVER! *2026-07-24, version 1.62* I got my device from my granddaughter for Christmas! BEST GIFT EVER! ## Most critical reviews (10 lowest-rated) ### 1/5 — After Reset Nothing Works *2026-08-23, version 1.62* Tried getting ahold of their customer service and no one ever gets back to me! For the price I paid for this thing a few years ago, I need it to work! Followed instructions or screen several times and still can’t see photos on the device but it says “successfully added” when adding in app. When I go to “My Frame”, “Users”, click on my photo it keeps saying “No Photos Found”. Customer Service please get back to the consumers!!!! ### 1/5 — There is no way save back to phone *2026-07-26, version 1.62* There is no option to save back your phone the photos already uploaded, which is is not good since it goes to default built in chip. Wish they can fix it option to save to cloud. This is feature is a much! ### 1/5 — Garbage app with no support *2026-07-22, version 1.62* It works sometimes. But inconsistent. ### 1/5 — Garbage *2026-07-09, version 1.62* It is absolutely awful trying to get anything uploaded to these picture frames and I don’t know if it’s the app or the product but both are just awful ### 1/5 — Unable connect to frame *2026-07-02, version 1.62* Not working ### 1/5 — Network error *2026-06-30* Used to work fine but now any time I try to upload a photo it just says Network Error ### 1/5 — NO SUPPORT *2026-06-30, version 1.62* This worked great until this February. Now no matter what, I get “network error” when I try to send pics. I’ve done EVERYTHING. I even deleted the app and started over. And I’ve contacted helpdesk through the app like a dozen times. It always has an “away” message and I get an automated email saying my messages was received, and then nothing. It’s infuriating! I will never get this brand again. I’ve seen the issue discussed online and those people have just given up and bought a new frame. I’ll be getting something that actually has some customer service. ### 1/5 — Literally Doesn’t Work — support non-existent *2026-06-28, version 1.62* I bought two of these photo frames online. Neither will set up correctly. Have emailed support 3x — no replies. ### 1/5 —  Can’t add photos anymore *2026-06-27, version 1.62* I contacted their Support because when I send photos they’re not showing up anymore and I never got a response ### 1/5 — Can’t add photos to app *2026-06-20, version 1.62* This frame has been great for years, but all of the sudden I can’t add photos from my phone to the app to then be able to put them on the frame. Hoping it can be fixed so we don’t have to get a brand new frame. ## Most praised reviews (10 highest-rated) ### 5/5 — Pictures from Faraway *2026-08-31, version 1.62* Love staying connected through pictures. ### 5/5 — Easy to use *2026-08-30, version 1.62* Easy to send photos to photo frame, easy to understand directions and options of photo layout. ### 5/5 — Picture frame *2026-08-25, version 1.62* Excellent fidelity and sharpness of detail. I would like to know if all the songs I have downloaded on there how many can it hold? How many photos before I have to use a memory stick? Great app brings me a lot of joy as it rotates through all the photos that I put down great idea. Thank you. Please get back to me about my question. I don’t know if when I add a new photo another photo falls off because it’s “full. How many can it hold? ### 5/5 — Memories on Display *2026-08-24, version 1.62* I love walking by and seeing all my photos in one place. No more buying frames and trying to find someplace to put them. No more photos shoved into an album that will be forgotten. All our memories are on display all the time. And I love that it can be set to turn in and off. ### 5/5 — Photo *2026-08-22, version 1.62* Love it ### 5/5 — The bestapp ever *2026-08-12, version 1.62* Its so good i gotit for my dad and we add pictures every week this is highly recommended ### 5/5 — Best gift ever! *2026-08-11, version 1.62* Best gift we ever received as grandparents! We love it! ### 5/5 — Owner *2026-08-07, version 1.62* Very convenient and very fast, excellent ### 5/5 — Loads pics great *2026-08-06, version 1.62* This app loads the pics to the digital frame very easily. Anyone with the code can load pics. Family members load pics for grandma to see. ### 5/5 — Operation *2026-08-05, version 1.62* So easy to add pictures --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*