# VPN Fast & Private by IvacyVPN — user reviews > 217 indexed App Store user reviews of VPN Fast & Private by IvacyVPN by PMG LTE, rated 3.90/5 from 850 ratings. - Source: https://appshunter.io/ios/app/vpn-fast-and-private-by-ivacyvpn/id975198804/reviews - App overview in markdown: https://appshunter.io/ios/app/vpn-fast-and-private-by-ivacyvpn/id975198804.md - Rating breakdown: 5★ 514 · 4★ 97 · 3★ 28 · 2★ 26 · 1★ 185 ## What do users think of VPN Fast & Private by IvacyVPN? Overall sentiment: negative **Pros** - 🚀 Fast and reliable connection - 🔒 Secure and private - 👍 User-friendly app - 💡 Affordable pricing - 👍 Excellent customer support **Cons** - 🐛 Frequent disconnections and login issues - 🔋 High battery consumption - 🚫 Inability to access certain content/services - 🚫 Unreliable performance in certain regions - 🚫 Lack of transparency around subscription terms **Commonly reported bugs** - App crashes on launch - Inability to log in or renew subscription - Inconsistent server connections - IP address not changing as expected **Most requested features** - Landscape mode support - Always-on VPN functionality - More server locations - Kill switch feature - Dedicated IP option ## Newest reviews (17 of 217) ### 3/5 — Why this app still here, apple? *2026-01-03, version 7.1.15* They scammed me by changing their name and not honoring the "for-life" access I bought few years ago. Everything changed and I lost access to what used to be a good vpn... ### 2/5 — Updated lifetime? *2025-12-01, version 7.1.15* I can’t update my account, and nobody responds at Ivacy or PureVPN to fix this issue. ### 1/5 — Not working *2024-12-11, version 7.1.15* Why am I getting a message saying that I have to download a different vpn app? When clicked I get an error message. If the switch is so simple why is it so difficult when I try to switch? ### 1/5 — Cannot upgrade to PureVPN *2024-12-07, version 7.1.15* Every time I come into Ivacy, it asks me to get PureVPN. When I try I cannot enter my payment information card details as my first name is embed into the name section not letting me add my full card name. Subsequently unable to PORT. Unable to use the app! ### 1/5 — Garbage *2024-11-21, version 7.1.15* Being asked to migrate to PureVPN every time I try to do it there is an error whether on a computer or mobile. Criminals! ### 4/5 — What Is Going On At Ivacy? *2024-10-28, version 7.1.15* Why did my Ivacy VPN stop functioning? It tells me to download PureVPN. I click the link and I get an error. What’s going on here? Ivacy is still listed in the App Store, and so is PureVPN. Why did this happen, no warnings about this change whatsoever! ### 1/5 — Very bad way to do business IVACY *2024-10-17, version 7.1.15* I bought lifetime membership and now when I open it says “ivacy expiring in 45 days and get pureVPN” and when I click on get pureVPN new webpage open with either “invalid UUID” or “Opps something went wrong” Very disappointed with this situation ### 1/5 — TRAITORS *2024-08-25, version 7.1.15* Sell you a life subscriptions, change names and then decide to charge you again. DONT WASTE YOUR MONEY WITH THIS DODGY COMPANY. 🚫💣😡🤬 ### 1/5 — Lifetime Subscription *2024-08-03, version 7.1.14* Never subscribe to the Life Time offre. It’s a fraud, it’s only 5 years! ### 3/5 — Version 7.1.14 app won’t on some jailbreaks *2024-07-27, version 7.1.14* Ivacy has been working as intended for a while, but the newest update 7.1.14 prevents the app from opening while in the jailbroken state for my iPhone X iOS 16.7.8 using the palera1n rootless and rootfull version. It does work in the non jailbroken state for the x but that’s useless for me. Downgrading the app to 7.1.13 one the iPhone X fixes this problem. Although 7.1.14 doesn’t work with that specific iPhone X setup, it does work with my XS Max iOS 16.1 jailbroken with Dopamine 2.1.7. I hope this just a bug and that it gets fixed soon! ### 4/5 — A few minor inconveniences *2024-06-23, version 7.1.14* It would be nice if the app kept me logged in after updating. Having to sign in again after each update is annoying. Would also be nice if the app supported landscape mode. ### 1/5 — UnHappy customer 🌻 *2024-05-27, version 7.1.13* Works only intermittently and getting it sorted is a long arduous process. When it works, it’s great. But not consistent. When my subscription expires I’ll seek something more reliable. If you have patience and are technical, it’s the VPN for you. ### 4/5 — it's fine *2024-05-16, version 7.1.13* I don't hate it, but if it were to get removed forever I wouldn't be sad. It does the job and although there are better vpns, the job gets done with the price, overall okay vpn ### 1/5 — Do not trust ivacy *2024-03-28, version 7.1.11* I purchased a lifetime subscription plan but it’s not working anymore. Ivacy lifetime subscription plan has expiration date. I can’t trust this company at all. If they lie like this, they would lie how to handle user data as well. ### 3/5 — Not updating regularly *2024-02-19, version 7.1.8* Ivacy does not update the app like other vpns who seem to keep there’s updated Ivacy should keep the app updated regularly ### 1/5 — Good when working. “When” working. *2024-02-16, version 7.1.8* Usually decent and reliable when connected however consistent on logging me out and forcing me to watch ads before i can log back in. 5yr sub of this.. cant wait. ### 1/5 — Crashing *2024-02-16, version 7.1.8* Constantly crashing ## Most critical reviews (10 lowest-rated) ### 1/5 — Lifetime subscription *2026-03-13, version 7.1.15* Where did that go. Click to see upgrade plans to lifetime but that just spins and hangs the app. ### 1/5 — Terrible! *2026-01-30, version 7.1.15* Customer service repeatedly ignored my emails regarding a refund. Would not recommend. Re-charged me even though I cancelled. ### 1/5 — Incredibly disappointed *2025-08-18, version 7.1.15* I had purchased a lifetime subscription and now this move to PureVPN is asking for me to purchase a new subscription for the service I have already bought. I’ve been using Ivacy for the last 8 years. Time to move on. If there are any recommendations, I’m all ears. ### 1/5 — The app doesn’t work *2025-04-25, version 7.1.15* It happened several months ago ### 1/5 — Stopped working!!! *2025-02-07, version 7.1.15* Ivacy stopped working. Reinstalled, no change! Nothing works! Even if I type a wrong password, no reaction?! ### 1/5 — SCAM Alert *2025-02-04, version 7.1.15* The moment i paid 90$ for lifetime subscription the app would not work and no support either. DO NOT BUY ### 1/5 — Very poor *2025-01-20, version 7.1.15* This app has very poor support built in. You are not allowed to view your account details. You can try logging onto their website in a browser and find out there’s no support for you there. Just get announcements about moving to PureVPN regardless which link you click. This PureVPN wants your bank details. Be very careful. You can try emailing them but the mail address fails. The support form also fails. Both don’t appear to exist! ### 1/5 — Rip off *2025-01-15, version 7.1.15* I have been unable to login to my account that’s active and can’t even open a support ticket because you have to be logged in. What a rip of on my money ### 1/5 — App isn’t working *2025-01-09, version 7.1.15* I can’t log in. ### 1/5 — SCAM WARNING *2025-01-06, version 7.1.15* A few years ago, I purchased a lifetime subscription for Ivacy. Now they’ve canceled my subscription and insulted me by telling me I should know that in the IT field lifetime only means five years, and that as being a regular consumer, I may not know that. Unfortunately, I’ve been in computer sciences since the early 90s and thats just a bold face lie to trick people who dont know better. Lifetime means Lifetime! Shame on you guys! ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent VPN *2024-07-09, version 7.1.14* Excellent VPN enhanced by awesome support. An Apple TV app would be a fabulous further enhancement. ### 5/5 — Apple TV Version *2024-06-21, version 7.1.14* This excellent VPN app would be further enhanced with an Apple TV version. ### 5/5 — free iran *2024-05-21, version 7.1.13* free vpn ivacy😭😔 ### 5/5 — Please support landscape display as soon as possible *2023-11-18, version 7.1.7* I use ivacy on my iPad a lot, and I'm sure we all use our iPads more in landscape, but forcing ivacy to switch between landscape and portrait every time you cut in and out makes it very difficult to use! ### 5/5 — Awaiting a substantive response - updated *2023-11-06, version 7.1.7* I have been using Ivacy for a few years now and had been very happy with the service. Fast connection, decent app, a lot of options on where to connect from, etc. Recently, the app has changed and is now asking me to log in every single time I use the app to connect. I might be temporarily disconnected, switch from Wi-Fi to cellphone or vice versa, or anything else that disconnects me from my VPN connection. I need to re-login every time. I have requested some assistance on the matter at least twice and gotten the same response, that they are working on it. It has been months and still no signs of resolution. It’s very disappointing since until now, the service has been very solid for me. I’m not a heavy user. I use the VPN when I am logging into secure accounts remotely, so it’s not like I am heavily accessing resources. I had not wanted to post a negative review with the hope they would resolve the issue within a reasonable time frame, but I guess that’s not going to happen. I am happy to amend the review if they address this issue but not until they do so. ***Updated review *** The login issue was resolved and the VPN connection has returned to being a solid performer for me. In fact, it has not become my primary VPN due to ease of use, speed of connectivity, speed of connection, and overall reliability. Back to 5 stars. Thank you. ### 5/5 — bipsms.com *2023-09-11, version 7.1.6* Recently, I visited China, and it's working well. Please add one of the Bangladeshi location servers. ### 5/5 — Works like a charm! *2023-05-12, version 7.1.1* Ivacy's iOS app is amazing! It works like a charm and I've never had any issues with it. The speeds are fast, the interface is easy to use, and it's super reliable. I've been able to access content from all over the world and keep my online activity secure. Highly recommend for anyone in need of a great VPN app! ### 5/5 — Great customer support *2023-05-12* I had a question about Ivacy's iOS app and reached out to their customer support team. They were incredibly helpful and responded quickly to my inquiry. I really appreciate their dedication to customer service and it makes me feel confident in using their VPN. Highly recommend Ivacy for their great customer support! ### 5/5 — Easy to use and affordable *2023-05-11* Ivacy VPN is one of the most user-friendly and affordable VPN apps out there. The app is easy to install and use, and it has a ton of server locations to choose from. I also appreciate how the app works on multiple devices, so I can protect all of my devices with one account. ### 5/5 — Superb Customer Service! *2023-05-09* I had an issue with my account and contacted Ivacy's customer service. They were quick to respond and extremely helpful in resolving the issue. Their dedication to customer service is commendable and makes me feel confident in using their VPN services. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*