# VPN - FastVPN — user reviews > 124 indexed App Store user reviews of VPN by TAPSUITE YAZILIM HIZMETLERI ANONIM SIRKETI, rated 4.67/5 from 10,557 ratings. - Source: https://appshunter.io/ios/app/vpn-fastvpn/id1568934843/reviews - App overview in markdown: https://appshunter.io/ios/app/vpn-fastvpn/id1568934843.md - Rating breakdown: 5★ 9,105 · 4★ 533 · 3★ 272 · 2★ 174 · 1★ 470 ## What do users think of VPN? Overall sentiment: negative **Pros** - 🚀 Fast VPN - 🔒 Secure and safe - 👍 Easy to use - 💯 Good service - 🤩 Brilliant **Cons** - 🐛 Doesn't work - 🐛 Won't connect - 🐛 Slow connection - 🔋 High battery consumption - 🤬 Fraud/Scam **Commonly reported bugs** - Frequent disconnections - Compatibility issues on older devices - Subscription/payment problems **Most requested features** - Improve connection reliability - Add more server locations - Provide better customer support ## Newest reviews (13 of 124) ### 2/5 — Бесплатная *2025-01-02* не работает ### 1/5 — Won’t Connect at all *2024-10-25, version 1.0.3* I purchased the subscription and installed the vpn to my Mac and it just just keeps saying connecting but never does. Please help? ### 1/5 — doesnt work *2024-10-18, version 1.0.3* doesnt work ### 1/5 — Мошенники *2024-10-10* Не отвечают на почте, деньги списались, при этом не работает вообще **Developer response:** We're sorry if our app didn't meet your expectations! We really want to understand what went wrong, but unfortunately, your review didn't provide us with enough details. Could you please send us an email at support@thefastvpn.com? Rest assured, we'll jump into action quickly to make things right! Thank you for your patience and understanding. ### 1/5 — Не работает *2024-10-05* Просто грузится, на секунду включается и вырубается! НЕ СОВЕТУЮ ### 1/5 — самое ужасное впн в мире *2024-09-26* ужасное приложение, зависает как-будто без впн, хотя оно включено, не возможно пользоватся с этим впн, есть два варианта: либо слетает, либо жутко лагает ### 1/5 — Fraud‼️‼️‼️ мошенники *2024-09-11* Купила платную версию, через месяц мой пароль перестал подходить, пыталась сбросить, сначала пришла нерабочая ссылка на сбоос пароля, во-торой раз, говорит, что такого е-мэйла нет в базе. В тех поддержку написать не возможно, просто нет контактов. Короче, концы в воду, деньги тютю **Developer response:** We're deeply sorry for the inconvenience. We have informed the related departments about this issue and they're working to fix it! :) Thank you so much for your understanding and patience. Please contact us at support@thefastvpn.com if you have further feedback. ### 1/5 — Not free vpn *2024-09-04* No free servers are available ### 1/5 — не работает *2024-08-24* Не включается VPN. Бесполезное приложение ### 1/5 — не работающий калл *2024-08-04* скорсть ноль ### 1/5 — too slow to connect or to oprn any website *2024-07-31* too slow to connect or to oprn any website ### 3/5 — Review of Fast VPN *2024-07-27* When it is connected, it gives the best experience according to your wifi speed. But the chance of connecting remains like 1 in 7 tries. ### 1/5 — stupid poo *2024-05-14, version 1.0.3* stupid poo vpn doesnt work its so bad owners n eed to eat a skibidi toilet ## Most critical reviews (10 lowest-rated) ### 1/5 — Very bad *2025-05-04, version 1.9* No server free. Program fake ### 1/5 — Stay Away!!! *2025-03-10* Paid for a subscription and was never able to use the app. Sent emails to support, and they all bounced back. Not sure if they are thieves or incompetent, either way stay away. ### 1/5 — please refund me *2025-02-21, version 1.9* The staff can't be contacted. I can't use it. Please refund. Please refund. Please refund. ### 1/5 — Este VPN no funciona *2025-01-23, version 1.9* Yo me instale este VPN y al principio estaba todo bien pero al mes ya me ponía problemas para conectarse y ahora ni siquiera le puedo dar al botón de inicia, PÉSIMO SERVICIO. ### 1/5 — Doesn’t work *2025-01-19* Don’t download this app it doesn’t work I got 1 month and it won’t even connect and you can’t even change the location ### 1/5 — why is it not good *2024-12-16, version 1.0.3* it dosent conect ### 1/5 — помойка *2024-12-09* зачем писать "бесплатно", если потом оказывается, что "нет бесплатных доступных серверов"? ### 1/5 — Worst vpn ever *2024-11-18* I paid for the app subscription and it doesn’t even connect to anything I close app, turned off my phone and even restore Catches and still doesnt work waste of time. ### 1/5 — Требование вернуться средства *2024-11-08* Оплатила год ВПН, но ни один сервер не работает6 прошу вернуть деньги. ### 1/5 — обман *2024-10-28* Обман. Это не бесплатно ## Most praised reviews (10 highest-rated) ### 5/5 — Gh *2025-04-19, version 1.9* Hey ### 5/5 — Good service *2024-10-06, version 1.9* Best vpn ever made ### 5/5 — It was great am enjoying it *2024-10-03* Brilliant ### 5/5 — Best vpn *2024-09-01, version 1.9* Very good ### 5/5 — Tnx *2024-07-04, version 1.9* Tnx ### 5/5 — Good *2024-06-28, version 1.9* Good ### 5/5 — VPN that actually works *2024-06-14, version 1.0.3* its very good vpn for mac. I downloaded 10 vpns and this is the only one that actually works ### 5/5 — Great efficiency *2024-05-04, version 1.0.3* This VPN has a great service with lots of good efficiency. ### 5/5 — nice *2024-04-21, version 1.9* Surprise ### 5/5 — 好好好 *2024-04-13, version 1.0.3* 好好好 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*