# VPN in Touch — user reviews > 431 indexed App Store user reviews of VPN in Touch by Betternet LLC, rated 4.30/5 from 730 ratings. - Source: https://appshunter.io/ios/app/vpn-in-touch/id464241430/reviews - App overview in markdown: https://appshunter.io/ios/app/vpn-in-touch/id464241430.md - Rating breakdown: 5★ 538 · 4★ 65 · 3★ 30 · 2★ 16 · 1★ 81 ## What do users think of VPN in Touch? Overall sentiment: neutral **Pros** - 👍 Great app - 🚀 Fast and smooth - 🔒 Secure and private - 💡 Useful for accessing blocked content - 👍 Easy to use **Cons** - 🐛 Doesn't work as expected - 🐛 Crashes or freezes - 🐛 Unreliable connection - 💰 Expensive subscription - 🔋 High battery consumption **Commonly reported bugs** - Fails to connect - Doesn't work on certain devices - Subscription issues **Most requested features** - More server locations - Free trial period extension - Easier subscription cancellation - Improved customer support ## Newest reviews (14 of 431) ### 3/5 — Doesn’t Seem to Work Since 26.5 *2026-05-20, version 1.8.0* The VPN seemed to have stopped worked after updating to MacOS 26.5 ### 2/5 — Not working at all *2020-12-14, version 6.2.2* Not working at all. Only reduced my WiF speed. OMG! ### 3/5 — Is a solid product *2020-07-05, version 6.0* Work well with Wi-Fi and cellular Lte connection just install and let the app manage the configuration all you need to do is decide whether or not you need to use the vpn connection and optionally select the country Product is updated regularly as needed and is a winner all around The latest version doesn’t seem to be recognizing when an upgrade has been requested and doesn’t respond to restore purchases either ### 5/5 — Perfect app, no addition purchases *2020-02-14, version 5.4.3* Thanks everyone for this app. I can keep my personal info in safe place Perfect!!! ### 5/5 — Ghftyu *2020-01-08, version 5.4.3* Hhjjv ### 5/5 — Great! *2019-12-26, version 5.4.3* So far so good! ### 5/5 — Jehad *2019-11-16* Best app ### 5/5 — VPN in touch *2019-11-12, version 5.4.3* Great app really works ### 5/5 — Good *2019-11-08, version 5.4.3* Very goog ### 5/5 — Not yet. *2019-10-25, version 5.4.2* Haven’t used yet but wanted review. ### 5/5 — Lovely *2019-10-23, version 5.4.2* Nasser. ### 5/5 — Always in touch *2019-10-19, version 5.4.2* Works great and then you can always use your own phone app and get your own life and your stuffs down to your own home but I don’t think you ever want to see what you can get for it going back to your hometown ### 5/5 — Easy and reliable *2019-10-19, version 5.4.2* Love it ### 5/5 — Arrasou *2019-09-25* Ótimo aplicativo muito bom ## Most critical reviews (10 lowest-rated) ### 1/5 — Would give 0 stars if I could *2022-12-26, version 6.2.3* Tried to run an Internet speed test and reached limit before the test could even be completed, don’t waste your time getting this, much better options out there ### 1/5 — No waste my time *2021-07-19, version 6.2.3* Does not work ### 1/5 — I am Chinese user. And buy your data,but now I can’t search your app in China. *2020-10-21, version 6.1.0* Just I update I USA store,i can’t use it all ways. ### 1/5 — Upgrade *2020-08-31, version 6.1.0* I get regular notices to upgrade even though I have upgraded. It’s a total pain. The system is always down with a “try later” message. ### 1/5 — Do not get! *2020-02-01, version 5.4.3* First off, the app has not increased my speed time at all. Second, there is suppose to be a 12 day free trial but I was charged the $12 and subscription activated immediately after I downloaded it. ### 1/5 — Cancel *2019-10-12, version 5.4.1* Cancel my subscription. Do not download this app ### 1/5 — Impossible to cancel *2019-08-15, version 5.4.0* Just like the title says. Maybe I’m missing something but it shouldn’t be this difficult. I’ll update this rating once support responds and subsequently cancels my subscription. ### 1/5 — Cant open app *2019-04-30, version 5.3.8* When i press the app its just automatically out. Any reason? Best regard ### 1/5 — Smh *2019-03-15, version 5.3.8* Downloaded the app thinking it did something else I try to go on to unsubscribe but it’s funny out that page is the only page that won’t load! Smh I just want to unsubscribe from this!!!!! ### 1/5 — It doesn’t work *2019-03-01, version 5.3.8* I hate this I can’t even watch my series on Netflix u should do better ## Most praised reviews (10 highest-rated) ### 5/5 — Very nice vpn *2025-12-25, version 7.6.1* Usable ### 5/5 — Lot yyuiiiooooppppppppppppppppppppp *2023-03-07, version 6.2.3* Possible oôöklł ### 5/5 — Great *2022-11-26, version 6.2.3* Perfect for me ### 5/5 — zef1🐲 *2021-03-10, version 6.2.3* I think it’s one of the best VPN Apps I have used. Thanks for all your support ! I just hope they don’t become like other VPN’s and filter all of what’s on the internet/ darket that you may want too look at !!!!!! Please don’t filter people’s freedom of speech or/and our freedom or right too look and read whatever we like! Regards “zef1” Peace, what about a free trial of Premium or a free upgrade for this great review. I’m living on the street and it could help me a lot, thanks 🙏 ### 5/5 — 4455 *2020-08-02, version 6.0* Reggie ### 5/5 — Muito bom VPN *2020-03-29* Bom de mais recomendo ### 5/5 — Good *2020-03-29, version 5.4.3* Good ### 5/5 — yessir *2020-03-20, version 5.4.3* I like big butts that poop into my mouth 2 girls one cup search it up on the inernet ### 5/5 — nice *2020-03-14, version 5.4.3* ok ### 5/5 — Zin Moe Myint *2020-03-14, version 5.4.3* good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*