# VPN - ip changer & security id — user reviews > 16 indexed App Store user reviews of VPN by Vrom Online Oy, rated 4.60/5 from 500 ratings. - Source: https://appshunter.io/ios/app/vpn-ip-changer-and-security-id/id1592294885/reviews - App overview in markdown: https://appshunter.io/ios/app/vpn-ip-changer-and-security-id/id1592294885.md - Rating breakdown: 5★ 429 · 4★ 24 · 3★ 12 · 2★ 5 · 1★ 30 ## What do users think of VPN? Overall sentiment: negative **Pros** - 👍 Easy to install and use - 🌍 Wide selection of server locations - 🚀 Good connection speed - 🔒 Provides anonymity and privacy - 💾 Unlimited traffic - ✨ Simple and intuitive interface **Cons** - 🐛 Frequent connection drops and disconnects - ⚠️ Server connectivity issues - 🐢 Slow performance after initial use - 🌐 VPN detection by websites - 📍 Location spoofing doesn't work as advertised - 💸 Expensive subscription pricing - 😤 Poor customer service and refund issues - 📉 Significant internet speed reduction - 🔌 Limited US server options **Commonly reported bugs** - Server connection failures, especially for specific countries - VPN disconnects automatically within minutes - App slows down internet speed significantly - Subscription cancellation not processed properly - Double billing after cancellation requests - Unable to connect to advertised server locations **Most requested features** - More server locations in the United States - Improved server stability and reliability - Better customer support responsiveness ## Most critical reviews (10 lowest-rated) ### 1/5 — I cannot connect the server few times a day. *2024-04-29* I cannot connect the server few times a day. So do not spend money on this VPN, it is garbage. ### 1/5 — DO NOT THROUGH AWAY/WASTE YOU MONEY on this vpn *2024-02-22* terrible customer service You got connection for minutes Cone going got slower VPN is detected navigating You got frustrated, they don’t refund you. They are asking me to send captures about how my VPN disconnects by itself in minutes? ### 1/5 — Simple to install, use. But not for me *2023-11-22* On 11/05/23, I had tried this app and I could not connect to a server in the United States. At that time I asked to cancel my subscription through the app. An email requesting cancel was sent. I am now being billed twice for this app. Please refund my money from 11/5 and now. I tried this app to let my wife watch an NFL game that can’t be streamed to our location. I was surprised to see that this app didn’t connect successfully to the one server in the United States. I had hoped to see sever server locations in the US at different cities. ### 1/5 — M. *2023-07-22* Dosen’t reflect my needs. Forgot why uninstalled it after first try. On second try charged me with weekly subscription of 6 usd which is too high for this kind of app and for being slow. ### 1/5 — Cancel my subscription! *2023-07-10* I don't use the app. I want to cancel my subscription. How can I do it? ### 1/5 — TANKS YOUR INTERNET SPEED *2022-08-11, version 1.6.0* I connected to the vpn and my internet speed noticeably went down I couldn’t even load a webpage after I deleted the vpn my internet went back to normal so basically if you don’t pay for the subscription you won’t be able to use the internet **Developer response:** We're extremely sorry for the inconvenience. We've workinkg on improoving server operation to help you solve the issue you're facing. Сhanges with improvements is coming soon! ### 1/5 — Icon scam *2022-05-13, version 1.6.0* VPN color is scam!!! **Developer response:** Hello! We are sorry to know that you had such an impression! If you have a REALLY ISSUE about connection you can send email us. Let's emphasize once again that the application and the developers do not aim at fraudulent subscription schemes! Be sure we are not scammers and will be happy to help you! ### 2/5 — No. *2022-08-28, version 1.6.0* When I first installed it - it was perfect, but now I can’t connect to Ukrain server :( It’s was only one vpn that worked for me and now its just joined to others vpns that not working for me **Developer response:** Many thanks for reaching out! We're extremely sorry for the inconvenience. We've workinkg on improoving server operation to help you solve the issue you're facing. Сhanges with improvements is coming soon! ### 3/5 — Definitely doesn’t change or give fake location like it says *2024-01-28* All that needs to be said ### 3/5 — Simple to install, use. But not for me *2023-11-05* I tried this app to let my wife watch an NFL game that can’t be streamed to our location. I was surprised to see that this app didn’t connect successfully to the one server in the United States. I had hoped to see sever server locations in the US at different cities. ## Most praised reviews (6 highest-rated) ### 5/5 — Awesome *2023-07-22* Try it ### 5/5 — I’m happy that found you! *2023-03-26* Thanks for this perfect vpn! Really easy to use, good speed and big choice for countries ! ### 5/5 — 👍🏻 *2022-05-02, version 1.6.0* I'm very happy with this VPN! Working perfectly and trusted! **Developer response:** Thank you so much for taking the time to leave this nice review and for rating us 5 stars! ### 5/5 — Steeply *2022-04-28, version 1.6.0* I just installed it and was blown away by its simplicity. And there are a lot of countries! I have not used this extension yet, so I will not praise it for nothing. But at first glance I like it very much. **Developer response:** Thank you so much for taking the time to leave this nice review and for rating us 5 stars! ### 5/5 — The best VPN. *2022-04-28, version 1.6.0* The best VPN. There is a choice of countries, unlimited traffic, as well as very important settings for complete anonymity ### 4/5 — Great! ​    ‌‌ ‍ *2024-05-02* Students recọmmend the use of unexpected results after a good strong recọmmendation --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*