# VPN Secure Proxy: UltraVPN™ — user reviews > 1,564 indexed App Store user reviews of VPN Secure Proxy by Fast VPN Pro, S. DE R. L., rated 4.50/5 from 42,415 ratings. - Source: https://appshunter.io/ios/app/vpn-secure-proxy-ultravpn/id1053874290/reviews - App overview in markdown: https://appshunter.io/ios/app/vpn-secure-proxy-ultravpn/id1053874290.md - Rating breakdown: 5★ 33,106 · 4★ 3,953 · 3★ 1,678 · 2★ 834 · 1★ 2,844 ## What do users think of VPN Secure Proxy? Overall sentiment: neutral **Pros** - 🚀 Fast and stable connection - 🔒 Reliable security and privacy - 👍 User-friendly and easy to use - 💡 Helpful for accessing blocked content **Cons** - 🐛 Frequent disconnections and connection issues - 🔋 Slows down internet speed and drains battery - 💰 Misleading free trial and subscription issues - 🤔 Inconsistent performance across devices **Commonly reported bugs** - Inability to connect to WiFi after using the VPN - App crashes and freezes on certain devices - Subscription issues and inability to cancel **Most requested features** - Improved customer support and communication - Expanded device and platform compatibility - More transparent subscription and cancellation options ## Newest reviews (10 of 1,564) ### 4/5 — Best VPN *2026-08-07, version 7.26.0* Works great ### 4/5 — When are we going to get Apple TV support? *2026-06-06, version 7.25.0* Great app let down by the lack of Apple TV compatibility ### 3/5 — Slow sign-in for other phone apps *2026-05-13, version 7.23.0* With my UltraVPN on my TD Ameritrade account just spins and won’t sign in. Then when I turn off UltraVPN it connects immediately. It has signed in before slowly so not a full permission issue but probably will take a long time. Frustrating ### 3/5 — Can’t always use with some sites *2026-03-16, version 7.22.0* Sometimes I have to shut it off to use a particular site. ### 2/5 — Slow *2026-02-27, version 7.21.0* I think it’s great that I have this protection, but when it’s protecting me, I’m getting irritated because it’s blocking and not letting simple things go through. ### 3/5 — 3/5 stars *2026-01-18, version 7.20.0* Drops connection regularly leaving you exposed ### 1/5 — can’t use you tube tv *2025-11-29, version 7.19.0* Will not place me where I need to be so I can watch YouTube TV when I’m out of the country. Hiding the location does not work with this app ### 1/5 — Great Customer Service (attempt), Poor Functionality *2025-11-11, version 7.19.0* Too many apps are nonfunctional with VPN turned on. Tried to get the apps added to the VPN service (ex. Rainbird irrigation won’t work), but the agents choose to have you try workarounds rather than listen to the customer’s request. For the times it’s compatible, I’m satisfied. However, there are many apps, especially banking and credit union apps, that are not compatible. ### 3/5 — Great product *2025-10-03, version 7.18.0* A great value ### 1/5 — Fake trial period *2025-09-04, version 7.17.0* They scam people with a so-called free trial period of a few days. In reality, they charge money immediately for a whole year. Customer support says they don’t have any free trial period. Fraudsters. I do not recommend using this service. It’s a VPN. ## Most critical reviews (10 lowest-rated) ### 1/5 — App takes money £79 does not give uk connectivity *2026-06-21, version 7.25.0* This company takes money and does not provide service. Do not risk your money I just lost £79, they make so difficult to get refund ### 1/5 — Beginning to suck. *2026-06-05, version 7.25.0* Ever since the upgrade has not been working .correctly. Sites get dropped out or freeze. Will not renew and will look for new app. ### 1/5 — App takes money £79 does not give uk connectivity *2026-06-03, version 7.24.0* This company takes money and does not provide service. Do not risk your money I just lost £79, they make so difficult to get refund ### 1/5 — Extremely dishonest and misleading *2026-03-19, version 7.22.0* The app said there was a 7-day free trial, but in fact it was an immediate 79.99$ annual subscription with no free trial to speak of! ### 1/5 — Он работает только за деньги *2026-03-18, version 7.22.0* Так не чесно ### 1/5 — Connection problem *2026-01-24, version 7.21.0* Can’t be using for the time being ### 1/5 — Blocked Important Documents *2026-01-14, version 7.20.0* This app blocked by ability to open documents from emails with no way for me to filter or apply directions to allow ### 1/5 — COMPLETE TRASH *2025-12-15, version 7.20.0* Randomly crashes the network freezes I hate all of you ### 1/5 — Платный *2025-12-06, version 7.20.0* Не ### 1/5 — Говно *2025-12-01, version 7.19.0* Говнище платное ## Most praised reviews (10 highest-rated) ### 5/5 — Great product *2026-08-27, version 7.26.0* Great product ### 5/5 — B *2026-08-07, version 7.26.0* Y ### 5/5 — Much needed service *2026-07-18, version 7.26.0* I've used VPN for almost 2years and have nothing but a rave review to offer. It's exactly what I needed. Much recommended for the service and the price. ### 5/5 — Affordable and reliable protection *2026-06-28, version 7.25.0* We trust UltraVPN for our security, safety, privacy for all our devices and online accounts! American based and backed! Thank you UltraVPN ### 5/5 — works *2026-05-24, version 7.24.0* It works ### 5/5 — Better speeds *2026-03-27, version 7.22.0* The speed used to be between 200 MBPS and 300 MBPS. Now the speeds are between 500 MBPS and 600 MBPS. I like the faster speeds. I wasn’t even using the optimal location. I hope they keep this up. My normal speeds are between 1300 and 14 hundred Mbps. I hope that one day I will be able to leave the VPN on all the time and still get all of my speed. But for now, UltraVPN seems to be doing pretty well. ### 5/5 — Works great with mint *2026-03-26, version 7.22.0* I like Cruzing the net without cookies being dropped in my phone. ### 5/5 — Very good *2026-02-21, version 7.21.0* I like it honestly ### 5/5 — Free 7 days *2026-01-20, version 7.20.0* Love the freebies ### 5/5 — 10/10 *2025-08-25, version 7.17.0* Marche très bien et un choix énorme de Pays et villes 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*