# VPN Secure (VPN-S) — user reviews > 229 indexed App Store user reviews of VPN Secure (VPN by InfiniteQuant Ltd, rated 2.00/5 from 16 ratings. - Source: https://appshunter.io/ios/app/vpn-secure-vpn-s/id945570678/reviews - App overview in markdown: https://appshunter.io/ios/app/vpn-secure-vpn-s/id945570678.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 11 ## What do users think of VPN Secure (VPN? Overall sentiment: negative **Pros** - 🚀 Fast and reliable VPN connection - 👍 Helpful customer support - 🔒 Secure and private - 💡 Lifetime subscription option **Cons** - 🐛 Frequent crashes and connection issues - 🔋 High battery drain - ⚠️ Lifetime subscriptions not honored by new owners - ⚠️ Unreliable service and poor app updates **Commonly reported bugs** - Inability to connect to servers - Incompatibility with newer iOS versions - Disconnects WiFi and cellular connections **Most requested features** - Landscape support for iPad - Integration with ad-blocking services - More server locations and faster speeds ## Newest reviews (16 of 229) ### 2/5 — Owner not interested in improving *2026-01-29, version 5.1.6* I was also a lifetime sub. Even though I decided to stay with them, I am beginning to regret that. They have not put any effort into improving this app. Choosing to focus elsewhere. The windows app needs improvement. As does this. ### 4/5 — Still Good👍 *2025-12-28, version 5.1.6* Hey these guys that bought the company are honest and working hard. Customer service is awesome and very helpful. I too was a Lifetime Subscriber from the old company. They screwed over the new owner by not fully disclosing certain things. It’s either drop the massive lifetime subs (which is the business model that tanked the old owner) or go out of business. Either way your lifetime sub would be GONE, so Stop Complaining you bunch of little whiny 👶🏼 babies. ### 1/5 — Lifetime subscription cancelled without notice *2025-07-24, version 5.1.2* My lifetime subscription was cancelled without notice. The owners then offered a new ‘discounted’ subscription that was more expensive and offered less services than their competitors. Don’t waste your money on any company that rips off its customers. ### 1/5 — Illegal practice *2025-07-21, version 5.1.2* This company needs to be investigated by the European CPC for illegal practices. They sold lifetime memberships and suddenly decided to no longer honor them and make everyone pay for subscriptions without reimbursing them. In English this is called theft. ### 1/5 — Life time lisense *2025-07-08, version 5.1.0* after you bought lifetime lisense you will get screwed..Totally Scamed company ### 1/5 — Did not honour lifetime subscription *2025-07-01, version 5.1.0* This service has been dead for years, and apparently they got new owners. Unfortunately, the new owners did not honour the lifetime subscriptions for what’s left of the users and instead offered a new subscription model to us. If that’s the case, there’s plenty of alternatives, no point sticking to a service which doesn’t look after long time users. ### 1/5 — Update does not work on iPad *2025-06-18, version 5.1.0* I have tried many reinstalls on my iPad. After a reinstall every step seems good until you press the connect button and it fails to connect to the server. The previous version of VPNSECURE worked fine on my iPad. ### 1/5 — Fraudulent Company *2025-06-12, version 5.1.0* This company took my money and failed to deliver the service. That is fraudulent by definition. ### 1/5 — Lifetime User - Now paying again??? *2025-05-28, version 3.0.33* This is ridiculous. I paid for lifetime on this and the new “owners” are kicking us out. When you bought the company you bought the service, subscriptions, and all of the lifetime deals signed up. ### 1/5 — New company just trying to maximize profit *2025-05-28, version 3.0.33* They cancelled all lifetime subscriptions and claimed they “didn’t know” how many lifetime subscriptions had been sold. At this point just use another VPN, there’s no differentiating feature anymore. ### 1/5 — Shady company *2025-05-22, version 3.0.33* They will take your money and cancel your subscription ### 1/5 — Bad Deal *2025-05-21, version 3.0.33* They did not tell me they were stopping my service. They just did it without notice! ### 1/5 — Won’t do “the right thing” *2025-05-19, version 3.0.33* Instead of taking it on the chin, they are making us deal with them making a bad deal. I guess it’s all our fault for buy a lifetime plan. ### 1/5 — Worst VPN service *2025-05-19, version 3.0.33* Just doesn’t work. App launched, service paid but not respond from remote servers there is no bandwidth or Connectivity. Support isn’t just available. ### 1/5 — Canceled my lifetime subscription *2025-05-19, version 3.0.33* If I could go lower I would. New owners canceled all subscriptions. Priced new ones and keep sending “begging emails” with what they call new deals for subscribers they cancelled. Go elsewhere. Proton seems better than this craptastic new ownership. No customer service and they say it’s a 3 man team now. Good bye! ### 1/5 — Scammers *2025-05-19, version 3.0.33* Terminated my lifetime membership for no reason saying they were scammed by the previous owner ## Most critical reviews (10 lowest-rated) ### 1/5 — Avoid at all costs *2026-01-30, version 5.1.6* Bought a lifetime Subscription, then they cancelled the lifetime Subscriptions. Company was all ready not good. Use a real company which this one is not. ### 1/5 — Life time subscription not honoured *2025-12-30, version 5.1.6* Had a life time subscription, they did not honour so don’t bother they don’t look after there customers. ### 1/5 — Do not trust this company *2025-11-02, version 5.1.6* Awful business practices after the company was sold. Screwed previous customers. ### 1/5 — Do not use! *2025-10-08* Company changes terms and conditions at will, revoked life time license deal, refuses to refund, and servers are slow and unreliable. ### 1/5 — Scam *2025-10-02, version 5.1.4* Paid a life time subscription that was terminated without a refund. The FCC are a joke ### 1/5 — Scam artists extraordinaire *2025-09-26, version 5.1.2* These folks don’t believe in a ‘lifetime’ purchase btw. Buy at your own risk, next thing you know a new owner might ask you for more money again. ### 1/5 — Dishonest company *2025-09-20, version 5.1.2* I purchased a lifetime subscription a few years ago. They will not honor that any longer. I do not care if they a “new company “ now. When you purchase a company you assume that companies commitments and liabilities. If you cannot trust a company to do the right thing, how can you trust them with your personal information. ### 1/5 — No Honor Among Thieves *2025-08-10, version 5.1.2* Like many others, I’ve had a lifetime subscription that was not honored. I had no idea there was even an “acquisition” until I inquired about my account. I don’t know what the details of this acquisition are, they decoded in their “infinite wisdom” they will not honor lifetime subscriptions. I won’t trust them, they are more interested in a profit margin than service. Can they be trusted? I would say NO! ### 1/5 — One star app *2025-08-01, version 5.1.2* In a word, nothing is working even the login was difficult to do. It connects to servers apparently but then nothing is working. ### 1/5 — Lifetime subscription not being honored *2025-07-28, version 5.1.2* I had purchased a lifetime subscription a few years ago. The app is now showing that my license “expired”. Support is ghosting me. Do not use this app/subscribe to its services. ## Most praised reviews (10 highest-rated) ### 5/5 — New servers are fast *2026-04-15, version 5.1.6* I’ve been using their services for a few years now and considered stopping when the troubles with lifetime user came, but I’m happy I stayed, now their customer support is quick and effective and the servers are faster than ever! ### 5/5 — Fast and reliable *2025-10-29, version 5.1.5* I have been using VPNSecure for a few months and the experience has been great so far. On par with the big names out there but way cheaper. ### 5/5 — Reliable and fast with good customer service *2025-10-16, version 5.1.5* I’m a long term user of VPN secure and always found their service fast and easy to use. Had to interact with customer support in the past and it’s usually a breeze. ### 5/5 — Fixed *2025-07-21, version 5.1.2* I love this VPN app. Allows me to watch any and all sports. This update to the app is brilliant! Thanks Adrian! ### 5/5 — Best VPN Ever *2025-02-10, version 3.0.33* I’ve been using this for years and yes, it is sometimes not compatible with certain web domains but my experience is that those sites are usually places that do not offer the level of privacy and security VPNSecure is known for. ### 5/5 — Abonnement fonctionnel *2024-12-29, version 3.0.33* Pour moi ça a toujours fonctionné, pas beaucoup de choix de vpn mais ok pour mon usage ### 5/5 — Never had a problem *2022-11-02, version 3.0.33* I’ve use this on Windows and Linux android, and now iOS. I have never had a problem and their customer service is top-notch. Running iOS 16 and it seems to work flawlessly. ### 5/5 — Unable to use with current iOS update! *2022-03-01, version 3.0.33* App is useles after latest update on 2/28/22. ### 5/5 — There’s many. *2021-10-31* Yes there’s many VPN apps that claim to be the best. This VPN just works flawlessly every time. Enough said. ### 5/5 — Never had a problem *2020-11-14, version 3.0.1* I snagged a lifetime membership deal more than a year ago and have never had any problem with VPNSecure. All servers I have tried work well and speeds are decent. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*