# VR Matkalla — Junaliput ja matkasi seuranta > Train ticket purchasing and journey management app. (iPhone/iPad app by VR.) - Source: https://appshunter.io/ios/app/vr-matkalla/id1410647394 (this page in markdown: same URL + `.md`) - Developer: [VR](https://appshunter.io/developer/480147979) - Category: Travel - Price: Free - Rating: 4.90/5 from 545 App Store ratings · 25 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 97 MB - Languages: American English, Finnish, Swedish - Released: 2019-06-20 - Data updated: 2026-08-26 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/vr-matkalla/id1410647394/reviews.md ## What is VR Matkalla? The VR Matkalla app is a travel companion that can help you at every stage of your journey. START TRAVELLING The VR Matkalla app is the best way to buy tickets for VR’s commuter and long-distance trains. The app offers single tickets, multi-tickets and season tickets for regular travellers, as well as corporate tickets for business travellers. Starting or continuing your journey in the capital region and in many other cities around Finland is easy! You can buy single tickets from HSL and other local transport operators for your journey to and from the train station. We will send your ticket to both the app and your email. You can pay for your journey using internet banking, a payment card and MobilePay, or with employee benefits like Epassi, Smartum and Edenred. If you have bought your tickets as a logged-in customer, you can always find the tickets you have bought in your own VR account, in the app and at vr.fi. This means that you can buy your ticket on your computer at home or in the app and travel with that same ticket on your phone. WHERE WOULD YOU LIKE TO SIT? When buy a ticket, you can conveniently reserve a seat using the coach map. You can also buy the seat next to you and enjoy the extra space. If you want to add a touch of luxury to your journey, you can travel in Ekstra Calm Class, where you can enjoy the peace and quiet, or in Ekstra Relaxed, which offers the best view. In Ekstra Classes, the ticket price includes hot drinks and spring water. When buying your ticket, you can also buy a ticket for your travel companion, bicycle or pet. PLANS CAN CHANGE Sometimes things don’t go as planned. In the VR Matkalla app, you can also make changes after buying the ticket. You can conveniently change your seat and the departure time of your journey as self-service, or upgrade your seat to Ekstra Class after the purchase. If needed, the change can be made to the tickets of the whole travel party. If you’ve bought cancellation insurance, you can also cancel your journey in the app for free if plans change. WHERE ARE WE AT? With the On-Track section of the VR Matkalla app, you will get real-time updates about your journey, so you will always know what is happening. When you allow push notifications related to your journey, you will be informed about things like your train’s departure, the movement of the train, changed timetables, transfers and your train’s arrival. You can also view your train’s services and accessibility information in the app. If we have to cancel your train journey, we will suggest new journeys in the app for you to choose from. ENJOY YOUR JOURNEY You can order delicious meals to your seat in the app during the journey. You can also pre-order a coffee and pick it up at the checkout of the restaurant car without queuing. YOU WILL ALWAYS KNOW YOUR BENEFITS For those who download the app, we offer tasty benefits that you can use in the train’s restaurant car. In addition, we will also tell you about changing benefits that will make your journey even more better. You can find our tips and benefits in the Messages section of the VR Matkalla app. You can check the carbon footprint of the journeys you’ve taken in the past 12 months in the app. Did you know that the carbon dioxide emissions of a train are 98% lower than those of a car? On the train, you always travel in an environmentally friendly manner. Join us on our journey and download the VR Matkalla app today! ## Key features - Purchase single, multi, and season train tickets - Reserve seats and upgrade to premium classes - Modify ticket departure times and seats - Real-time journey updates and notifications - Order meals and coffee for your journey - Access exclusive traveler benefits ## What do users think of VR Matkalla? Overall sentiment: mixed **Pros** - 👍 Easy ticket purchasing and changing - 🚀 Prompt response and action via chat - 👍 App is easier than call centers - 👍 Cheaper than ticket machines - 👍 Best app to travel in Finland - 👍 Good app, easy to find trains - 👍 One of the best train apps seen - 👍 Great user experience - 👍 Super app for travel - 👍 Useful and precise for commuting - 👍 Nice layout, works well - 👍 Reliable for daily use - 👍 Nicely designed app - 👍 Looks and works great - 👍 Super application, enthusiastic **Cons** - 💸 High fare compared to other countries - 🐛 Can't login, link expired - 🐛 Session token not recognized - 🐛 Awful to type card number every time - 🐛 App doesn't remember card - 🐛 Can't sign in on new phone - 🐛 Error message every time - 🐛 Links unresponsive during registration - 🐛 Confusing UI, difficult to find routes - 🐛 Station closed without clear indication - 🐛 Impossible to find 'Change Seat' section - 🐛 No Apple Pay support - 🐛 Cumbersome payment without Apple Pay - 🐛 Repeated registration attempts fail - 🐛 Error message to call support - 🐛 Can't add website purchased tickets to app - 🐛 Can't log in, wrong email reported - 🐛 Confirmation email not received - 🐛 Difficult to register and create password - 🐛 Wouldn't add extra - 🐛 Couldn't find extra - 🐛 Didn't show booked ticket **Commonly reported bugs** - Login issues (expired link, session token) - Card not saved after entry - Registration link unresponsive - UI confusion for route selection - Station status not clear - Website tickets not viewable in app - Login failure with correct credentials - Confirmation email not delivered - Password creation rules not accepted **Most requested features** - Add Apple Pay support - App should remember card details - Option to input confirmation number for website tickets - Easier to find seat change section - Improve searchability of the app name ## Recent user reviews (10 of 25) All indexed reviews: https://appshunter.io/ios/app/vr-matkalla/id1410647394/reviews.md ### 5/5 — Easy enough to use *2026-02-13, version 1.59.11* The railway system was a bit confusing since its new to me. But the app made purchasing and changing tickets pretty easy. ### 5/5 — very prompt response and action *2026-02-12, version 1.59.11* I had to cancel the booking due to incorrect data and I just used the chat interface for help and it was addressed quickly. The app is better than any call center. Service response is next to none. ### 5/5 — best app to travel in finland *2025-08-14, version 1.56.6* but the fare is very high compare to other countries. ### 5/5 — アプリは安くて快適 *2025-06-23, version 1.56.6* ハメエンリンナの友人に会いに行きました。2度目の利用ですが券売機で買うより安いし、カード社会の北欧ではアプリ使うのが一番楽です。 ### 1/5 — Can’t even login *2025-06-14, version 1.55.6* Tells me link has expired. And session token not recognised. Total waste of time ### 5/5 — Aussi Traveller *2024-12-15, version 1.51.26* The best booking system and value for money travelling in Finland Highly recommended 🤩🤩 ### 5/5 — Good app *2024-07-05, version 1.48* Hi, your app is ok, it's quiet easy to find train and works very well. Apple pay is what this app is missing, type the card number every time I buy ticket is awful as the app doesnt remember the card even when there is an option to save the card for later. Please work on this detail and the app will be great. ### 1/5 — Can’t sign in *2024-06-26, version 1.48* I had this app on a previous phone. On new phone (iPhone 15 Pro Max) downloaded the app and tried to sign in and just get an error message every time. Tried creating new user with different email - same result. An error message every time! I was hoping to purchase tickets before arriving in Finland so disappointed! ### 1/5 — Not working *2023-08-10, version 1.40.7* Downloaded. Tried to register but none of the links were responsive. ### 5/5 — Easy to use *2023-06-12, version 1.40* I travel a lot through Europe by train. This App is one of the best I have seen so far. It is easy to use, all information is only a few clicks away and the user experience is great. Other train operators should take this app as an example of good and digital customer service. ## Frequently asked questions about VR Matkalla ### What can I do with the VR Matkalla app? The VR Matkalla app allows you to buy tickets for VR's commuter and long-distance trains, including single tickets, multi-tickets, and season tickets. You can also reserve seats, make changes to your ticket, and receive real-time updates about your journey. Additionally, you can order meals and access special benefits. ### How do I pay for tickets in the app? You can pay for your journey using various methods, including internet banking, a payment card, and MobilePay. The app also supports employee benefits such as Epassi, Smartum, and Edenred. If you are a logged-in customer, your purchased tickets will be saved in your VR account. ### Can I change my train ticket after purchasing it? Yes, you can make changes to your ticket after purchase. The app allows you to conveniently change your seat and the departure time of your journey as a self-service option. You can also upgrade your seat to Ekstra Class after the initial purchase. ### What kind of real-time information does the app provide? The 'On-Track' section of the app provides real-time updates about your journey. You will receive push notifications for important information such as your train’s departure, movement, timetable changes, transfers, and arrival times. You can also view train services and accessibility information. ### Is the app free to download and use? The app is free to download. While the app itself is free, you will need to purchase train tickets and potentially pay for optional services like seat reservations or meals within the app. There may also be advertisements present. ## Version history (last 5 releases) ### 1.67.3 — 2026-08-25 Includes improvements and minor bug fixes. ### 1.66.8 — 2026-08-11 Includes improvements and minor bug fixes. ### 1.66 — 2026-06-25 Includes improvements and minor bug fixes. ### 1.65.4 — 2026-06-10 Includes improvements and minor bug fixes. ### 1.64.5 — 2026-05-11 Includes improvements and minor bug fixes. ## Apps similar to VR Matkalla | App | Rating | Price | Category | | --- | --- | --- | --- | | [Tallink Silja Line](https://appshunter.io/ios/app/tallink-silja-line/id1107519850) | 4.8 (84) | Free | Travel | | [Menevä Taksi](https://appshunter.io/ios/app/meneva-taksi/id1403831005) | 4.9 (94) | Free | Travel | | [Nysse Mobiili](https://appshunter.io/ios/app/nysse-mobiili/id1447099214) | 4.7 (45) | Free | Travel | | [Matkahuolto Matkat](https://appshunter.io/ios/app/matkahuolto-matkat/id1496304929) | 4.4 (8) | Free | Travel | | [Waltti Mobile](https://appshunter.io/ios/app/waltti-mobile/id1467878273) | 4.9 (40) | Free | Travel | | [HSL](https://appshunter.io/ios/app/hsl/id1340229182) | 3.9 (476) | Free | Travel | ## More apps by VR - [VR Resa](https://appshunter.io/ios/app/vr-resa/id1454388204) All apps by VR: https://appshunter.io/developer/480147979 ## Related topics [vr train finland](https://appshunter.io/ios/topics/vr-train-finland) · [vr finland](https://appshunter.io/ios/topics/vr-finland) · [alstom pop vr](https://appshunter.io/ios/topics/alstom-pop-vr) · [onnibus](https://appshunter.io/ios/topics/onnibus) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*