# VR-VideoIdent > Secure, remote identity verification via video chat for various official requirements. (iPhone/iPad app by Atruvia AG.) - Source: https://appshunter.io/ios/app/vr-videoident/id1061533695 (this page in markdown: same URL + `.md`) - Developer: [Atruvia AG](https://appshunter.io/developer/375341024) - Category: Finance, Productivity - Price: Free - Rating: 4.61/5 from 112 App Store ratings · 6 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 39 MB - Languages: English, German - Released: 2016-01-14 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/vr-videoident/id1061533695/reviews.md ## What is VR? Verification made easy – using VR-VideoIdent On occasions, you just don’t fancy leaving the house – when the weather is bad, for example. But luckily, some things can be done from the comfort of your own home. Using the VR-VideoIdent app, for instance, you can easily verify your identity without having to go to a bank or post office. Besides the app, you will also need valid proof of identity and a reliable internet connection. You will be guided through the verification process step by step, allowing you to prove your identity with just a few clicks and in no time at all. Take advantage of the freedoms offered by the VR-VideoIdent app now and enjoy the extra time and flexibility it provides. That’s how it works: For verification, you will be connected to one of our Ident experts via video chat. This step of the process is carried out by our partner IDnow GmbH. Video identification allows you to verify your identity for banking transactions or SIM card activation and a number of other matters where proof of identity is required by law. It is up to you where and when you want to carry out the verification process. It will only take a few minutes and is completely free of charge. VideoIdent is a secure, officially recognised standard for proving your identity. The app is now available in German and English. For further information, please visit the website of our partner IDnow GmbH: https://www.idnow.io/ ## Key features - Remote identity verification - Video chat with experts - Secure and officially recognized - Free of charge - Available in German and English - Step-by-step guidance ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/vr-videoident/id1061533695/reviews.md ### 1/5 — Keine Nutzung des ePA *2025-01-28* Typische schlechte deutsche Digitalisierung. Lächerliche Ausweis-Kippillei KI generierter Identitätsdiebstahl wird hier leicht gemacht. Die Überprüfung ist vorhersehbar und kann daher leicht ausgetrickst werden. ### 1/5 — Inadequate *2024-11-28, version 2.2.0* Doesn’t work over WiFi. App is rubbish ### 1/5 — Kein Video und Ton *2024-10-30, version 2.2.0* Verfahren wird gestartet dann behaupten die meine Verbindung sei nicht gut. 1Gbit scheint nicht gut genug, was ein joke. ### 2/5 — Customer service *2024-09-24* First person very rude Second was a woman very helpful ### 1/5 — Unfreundliche Mitarbeiter *2024-04-30* Ich werde meine Kontoeröffnung bei der VR Bank widerrufen. Die Mitarbeiter des Ident-callcenters sind außergewöhnlich unfreundlich gewesen! Das scannen des Wasserzeichens hat sich als schwierig erwiesen und bei den Mitarbeitern war keine Geduld zu erkennen ### 5/5 — Passport identification *2023-05-19* Very professional and easy to deal with. ## Frequently asked questions about VR ### How secure is VR-VideoIdent? VR-VideoIdent uses a secure, officially recognized standard for identity verification. The video identification process is carried out by their partner, IDnow GmbH, ensuring a high level of security for your personal data. ### What devices does VR-VideoIdent support? VR-VideoIdent is available for iPhone, iPad, and iPod devices, allowing for flexible use across Apple's mobile ecosystem. ### Is VR-VideoIdent free to use? Yes, VR-VideoIdent is completely free of charge for users. There are no costs associated with downloading or using the app for identity verification. ### How often is VR-VideoIdent updated? The app was last updated on December 3, 2024, with version 2.2.1. This indicates regular updates to ensure functionality and security. ### What kind of identity documents can be used with VR-VideoIdent? You will need a valid proof of identity to use VR-VideoIdent. The app guides you through the process, but specific document requirements are typically standard government-issued identification. ### What languages does VR-VideoIdent support? VR-VideoIdent is currently available in both German and English, catering to a broader user base. ### What is the age rating for VR-VideoIdent? VR-VideoIdent has an age rating of 4+, making it suitable for a wide range of users. ### What are the main use cases for VR-VideoIdent? VR-VideoIdent is primarily used for verifying identity for banking transactions, SIM card activation, and other situations where legal proof of identity is required. ## Version history (last 5 releases) ### 2.2.1 — 2024-12-03 Fixing of minor bugs and optimisations ### 2.2.0 — 2024-03-11 - Support for Bluetooth devices during video chat - Fixing of minor bugs and optimisations ### 2.1.1 — 2023-05-25 Fixing of minor bugs and optimisations ### 2.1.0 — 2023-02-07 Fixing of minor bugs and optimisations ### 2.0.2 — 2022-02-08 Fixing of minor bugs and optimisations ## More apps by Atruvia AG - [Multivia Sign](https://appshunter.io/ios/app/multivia-sign/id756848903) - [SecureGo](https://appshunter.io/ios/app/securego/id1034784749) - [MyBanking Classic](https://appshunter.io/ios/app/mybanking-classic/id1218195128) - [VR-Organizer](https://appshunter.io/ios/app/vr-organizer/id1325525946) - [myVideoIdent](https://appshunter.io/ios/app/myvideoident/id1450161642) All apps by Atruvia AG: https://appshunter.io/developer/375341024 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*