# Vscan Air Wireless Ultrasound — user reviews > 67 indexed App Store user reviews of Vscan Air Wireless Ultrasound by GE Healthcare, rated 3.80/5 from 49 ratings. - Source: https://appshunter.io/ios/app/vscan-air-wireless-ultrasound/id1102732521/reviews - App overview in markdown: https://appshunter.io/ios/app/vscan-air-wireless-ultrasound/id1102732521.md - Rating breakdown: 5★ 28 · 4★ 5 · 3★ 5 · 2★ 2 · 1★ 9 ## Newest reviews (14 of 67) ### 3/5 — Great app and probe, team continually improving *2026-07-21* Over 300 scans and procedures in, it’s a great probe. It has the views better than some competitors and the pocket portability that makes it a true handheld. Development team continues to add great features like M mode, Pulsed Wave Doppler, cardiac AI guidance, annotations, etc. I don’t find signal lag to be problematic on the very rare occurrence it happens. To Development Team, would love the ability to trace the outline of Doppler wave forms for VTI measurements. Especially handy with apple tablets given it has the Apple Pencil so the tracings themselves could be quite precise. Not sure why we can’t trace Doppler waveforms since it wouldn’t be probe hardware limited, just software. EDIT: edited rating to 3 stars, still missing ability to do VTI tracings on the app, mindray released their cardiac focused handheld which can do tissue doppler which is key in terms of diastolics. Uncertain why GE is lagging behind on this compared to competitors. Note to GE VScan Department: The competition is firing up GE! Let’s get VTI tracing and Tissue Doppler available to the handhelds! AI is great but to anyone mildly more comfortable with POCUS, VTI and TDI is 100% more useful. You guys have a great probe, awesome looking app, but you’re gonna lose marketshare with competitors willing to offer VTI tracing and Tissue Doppler on their handhelds! I tried to convince my department to get the GE VScans but they went with Mindray and noted the above. Hard to argue. Also Mindray has wireless charging built into their probe case, why can’t GE do the same? That and the above have been things users of VScan have been noting as missing for a while. If the software limitations are addressed, would be GLAD to give 5 stars, but with competition offering more, can’t seem to give 5 stars at the moment. **Developer response:** Hi eugenejkim. It’s always wonderful to hear when we’ve been successful in providing our customers with great product experiences. Thank you for trusting us to assist you in your work. We appreciate you and are so glad your part of the Vscan Family. ### 3/5 — Good image, incomplete cardiac measurements *2026-06-22* Good probe, good cardiac windows, but missing a core cardiac measurement Image quality and cardiac windows are very good for a handheld. But for a probe marketed for cardiac use with PWD, not being able to trace VTI (LVOT VTI for SV/CO) is a significant gap, especially since this is software-only, not a hardware limitation. Other handheld competitors with similar hardware already offer this. Hoping the dev team prioritizes this; it would make the SL genuinely useful for hemodynamic assessment at the bedside, not just qualitative imaging. **Developer response:** Thank you for these comments! Your feedback is very appreciated. It helps our team continue to improve in the right areas. Wishing you a wonderful day ### 3/5 — Product assistance *2026-05-26* Product assistance falls short on the software side ### 4/5 — Good probe *2026-05-19* The app works. The probe works. Good cardiac images. Good PWD. Post sales experience getting a lot better. Thanks. **Developer response:** Thank you for these comments! Your feedback is very appreciated. It helps our team continue to improve in the right areas. Wishing you a wonderful day ### 2/5 — Barcode Funktion *2026-03-10* Ich habe keine Möglichkeit gefunden einen Barcode auf einem Patientenarmband zu scannen? ### 3/5 — New user *2026-03-04, version 3.1.0.20112* Instinctive configuration set-up, easy clip-share, navigation between exams easy. A few issues: -retroactive recording takes getting used to, set time to the clip means that some clips are too long at 10s and others too short, -unable to label clips (can only label images), -uploading images removes their time stamp and takes them out of order (particularly problemtatic since I am labelling after uploading onto a sharing platform) ### 3/5 — Excellent hardware, software needs work *2025-11-30, version 3.1.0.20112* App needs work. No cross sectional area (CSA) calculation is unforgivable. ### 3/5 — 書き出し *2025-10-01* 書き出しができなくなってしまいました。iOS26にしてからです。 **Developer response:** Hello こyo, thank you for taking the time to provide your feedback. We are sorry to hear you had a frustrating experience. Your comments give us the opportunity to do it better. We are addressing the issue and hope to fix it promptly ### 2/5 — 업데이트 후 앱 실행 불가 *2025-08-26* 앱 업데이트 이후 프로그램 실행하면 튕기면서 강제 종료됩니다. 업데이트 이전에는 잘 실행되고 있었고 다른 사용자분들 리뷰에도 동일한 증상이 보이는데 조속히 앱 오류 고쳐주시길 바랍니다. **Developer response:** Thank you for sharing your feedback with us. Our team would like to troubleshoot with you to fix the issues you are having. Please send us an email at vscansupport@gehealthcare.com, indicating "Vscan App Review" in the Subject line, and we will work with you to see if we can resolve the issue. ### 1/5 — 아니 업데이트하고서 아예 쓰지 말라는건가요? *2025-07-31* 프로브도 인식을 못해서 연결하는데 한세월이더니 이젠 업데이트하고나서 실행하자마자 바로 꺼지네요. 이건 뭐 사용하지 말라는 것도 아니고 뭐하자는 거죠? **Developer response:** Thank you for sharing you feedback with us. Our team would like to troubleshoot with you to fix the issues you are having. Please send us an email at vscansupport@gehealthcare.com, indicating "Vscan App Review" in the Subject line, and we will work with you to see if we can resolve the issue. ### 1/5 — Attention to Detail *2025-07-21* Firstly, unable to label videos. Need this basic feature ASAP. Secondly and perhaps more importantly: I recognize this is nitpicky, but from a care and design perspective the app should fill the entire screen. **Developer response:** Hello, We really appreciate your feedback. Thank you for taking the time to share with us here. We are sharing your suggestions with our team. Thank you again! ### 3/5 — 計測が… *2025-06-14* アドイン形式で構わないのでEFやVTIのような計算が必要な計測にも対応してほしい、せっかくいい機能があるのに使い切れていないのは勿体無い **Developer response:** Hello, We really appreciate your feedback. Thank you for taking the time to share with us here. We are sharing your suggestions/request with our team. Thank you again! ### 1/5 — Attention to Detail *2025-06-03* I recognize this is nitpicky, but from a care and design perspective the app should fill the entire screen. **Developer response:** Hello, We really appreciate your feedback. Thank you for taking the time to share with us here. We are sharing your suggestions with our team. Thank you again! ### 1/5 — Weiterhin „buggy“ App *2025-05-28* Wie bereits bei Vorrezensenten: bei iPad 8. und 10. Generation keine Registrierung der App möglich, was die geplante Anwendung war. Auch den „Gast“-Modus der iOS-App als Ausweg existiert bei der iPad-OS-App nicht. Werde das Gerät vermutlich zurückgeben, denn ohne funktionierende App nützt der schönste Schallkopf nichts! **Developer response:** Thank you for sharing you feedback with us. Our team would like to troubleshoot with you to fix the issues you are having. Please send us an email at vscansupport@gehealthcare.com, indicating "Vscan App Review" in the Subject line, and we will work with you to see if we can resolve the issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful / Péssimo *2026-06-25* Without this software we cannot use the device. Software does not work properly and support has no answers. The only thing I hear is to be waiting. Awful. **Developer response:** Thank you for sharing your feedback with us. Our team would like to troubleshoot with you to fix the issues you are having. Please send us an email at vscansupport@gehealthcare.com, indicating "Vscan App Review" in the Subject line, and we will work with you to see if we can resolve the issue ### 1/5 — You will get locked out *2026-05-27* Miss type your password three times, you’re locked out. Let’s just think for a second about what that means for your emergency bedside ultrasound. It’s not gunna happen. Don’t worry there is a guest mode. Just kidding if you press guest mode during your emergency bedside ultrasound, it tells you to log in to the registered account that you are locked out of. Let’s say you want to reach out. No one is responsible for the software that you will be able to contact. This software will absolutely kill people. Get the butterfly. **Developer response:** Hello, Please contact us at our support email address vscansupport@gehealthcare.com, so we can work with you directly. Thank you. ### 1/5 — Trash *2026-05-27* The app has so many glitches, I haven’t even been able to successfully use it. Seriously considering returning the probe and going with another brand. So disappointing **Developer response:** Hello, Please contact us at our support email address vscansupport@gehealthcare.com, so we can work with you directly. Thank you. ### 1/5 — Inicialização difícil, burocrática e instável *2026-05-03* Esperava mais de um produto neste valor. Sem o app o probe não serve para nada. **Developer response:** Hello, Thank you for taking the time to provide your feedback. We are sorry to hear you had a frustrating experience. Your comments give us the opportunity to do it better. ### 1/5 — 不安定 *2026-04-05* 最新のiOS 26で接続が不安定な挙動をします。 描画のタイムラグが大きく、いつも数分で接続が切れてしまいます。 以前は問題なく使用できていました。 5000ドルを支払った医療機器が現場でまともに動作しないのは許容できません。 iOS 26が登場してから半年近くが経とうとしています。 iPadでの運用が前提の機器ですので、ソフトウェアのアップデートにちゃんと開発リソースを割いてください。 **Developer response:** Hello, Thank you for taking the time to provide your feedback. We are sorry to hear you had a frustrating experience. Your comments give us the opportunity to do it better. We are addressing the issue and hope to fix it promptly. ### 1/5 — Impossível cadastrar *2026-03-26* Aparelho caro, que não se consegue registrar. Estou há dias tentando e perdendo pacientes. Muito insatisfeito. **Developer response:** Hello, Please contact us at our support email address, vscansupport@gehealthcare.com, if you would like further assistance using the app. Thank you! ### 1/5 — Horrível *2026-03-20* App horrível para o elevado valor do produto. Não consigo nem sequer fazer o registro para você começar a usar! ### 1/5 — App horrível *2025-12-17* App horrível, quase 40k pra não conseguir nem fazer cadastro. **Developer response:** Hi Givud, thank you for bringing this to our attention. We would like to address this issue ASAP. Please reach out to us via your local service contacts found in the Vscan Air app under Menu>Support>Contact us. ### 1/5 — Leider aktuell Absturz unter iOS26 und keine KV-Konformität *2025-11-22* Leider startet die App aktuell weder unter iPhone noch iPad. So kann ich das Gerät leider nicht benutzen. Bitte auch dringend die Möglichkeit eines Körperstrmpels ergänzen, da es sonst keine KV Zulassung gibt **Developer response:** Hi jstoessel, Thank you for bringing this to our attention. We would like to address this issue ASAP. Please send an email to vscansupport@gehealthcare.com so the regional service team can help you. ### 1/5 — 아이패드에서 사용중인데 업데이트한뒤 실행하면 바로 튕기네요 *2025-08-21* 아이패드에서 업데이트한뒤 실행이 안되고 바로 튕깁니다. 업데이트 안한 아이폰에선 실행이 되구요. 그동안 저장한 자료도 많은데 지우고 다시 깔으라는 얘기는 하지마시구요. 새로운 업데이트를 빨리 내주세요 **Developer response:** Thank you for sharing your feedback with us. Our team would like to troubleshoot with you to fix the issues you are having. Please send us an email at vscansupport@gehealthcare.com, indicating "Vscan App Review" in the Subject line, and we will work with you to see if we can resolve the issue. ## Most praised reviews (10 highest-rated) ### 5/5 — Vscan Air CL *2026-05-19* Great product and customer service. Had, what I suspect, a software complication with registering device with the app. Called customer and issue was fixed within a 24 hour timeframe. **Developer response:** We’re so grateful that you took the time to share your feedback with us. Thanks for being part of the Vscan Family. Have a wonderful day! ### 5/5 — Excelente! *2026-05-19* Imagem e app espetaculares. Não deixa nada a desejar! **Developer response:** We’re so grateful that you took the time to share your feedback with us. Thanks for being part of the Vscan Family. Have a wonderful day! ### 5/5 — Très bon diagnostique *2025-12-15* Dommage juste que y a pas la parole pour lui expliquer **Developer response:** Hi, Rose vie. We’re pleased to hear you are enjoying the Vscan Air experience! Our team is working hard to provide our customers with the best tools for their patients and practice. We appreciate your feedback. Thanks for being a part of the Vscan Family. ### 5/5 — US guidedBotulinum Toxin Injection *2025-10-21* Just works great for me. Big fan of the small and extremely practical machine. Thanks for giving me this tool! **Developer response:** Hi urbanello. It’s always wonderful to hear when we’ve been successful in providing our customers with great product experiences. Thank you for trusting us to assist you in your work. We appreciate you and are so glad you’re part of the Vscan Family. ### 5/5 — Läuft top mit Apple *2025-09-17* 2 Sonden gekauft plus 2 iPhones für unsere Intensivstation. Die Registrierungsprobleme bzw. Loginprobleme anderer Leute hier in den Rezensionen kann ich nicht bestätigen: beide iPhones mit meinen Daten registriert (also die selben Daten für alle Geräte). Login klappt immer problemlos. Jedes Handy kann mit jeder Sonde in <<30 Sek. gekoppelt werden. Auch beim Wechsel innerhalb des Schallkopfes (also konvex - linear) geht superschnell (max. 2 sek.). Die Bedienung der App absolut intuitiv und gut aufgebaut. Bin absolut zufrieden mit der App. Wunsch für die Zukunft: da der Schallkopf leider keinen GPS-Tracker hat und es auch keine „Admin-Rechte“ gibt, mit denen man den Schallkopf für „andere User“ (=Diebstahl) verhindern kann, wäre dies softwareseitig vielleicht möglich nachzuholen? **Developer response:** Hi Knute22. It’s always wonderful to hear when we’ve been successful in providing our customers with great product experiences. Thank you for trusting us to assist you in your work. We appreciate you and are so glad you’re part of the Vscan Family. ### 5/5 — Feines Bedside-US *2025-07-16* Tolle Bildqualität, sogar mit DICOM-Speicherung in der Praxissoftware. Im Notfall für E-FAST nicht mehr wegzudenken. Klar, dass man die App regelmäßig aktualisiert. Die PW-Funktion ist beeindruckend. Andere vergeben ein Stern, da Piktogramme fehlen?! Es ist ein Bedside-Gerät! … im Vergleich zu anderen Anbietern mit krass guter Bildqualität. **Developer response:** Thank you for the great feedback, SöBa. We’re glad to hear you’re enjoying the Vscan Air experience. We’d love to invite you to join our @Vscan community on X to be updated on everything around the Vscan Family of Handheld Ultrasound Solutions.​ We look forward to seeing you there. ### 5/5 — Bom app para conexão *2025-05-08* Funciona para o que se propõe **Developer response:** Thank you for the great feedback, dumbmasterjsy. We’re glad to hear you’re enjoying the Vscan Air experience. We’d love to invite you to join our @Vscan community on X to be updated on everything around the Vscan Family of Handheld Ultrasound Solutions .​ We look forward to seeing you there. ### 5/5 — Great app and probe, team continually improving *2025-02-25* Over 300 scans and procedures in, it’s a great probe. It has the views better than some competitors and the pocket portability that makes it a true handheld. Development team continues to add great features like M mode, Pulsed Wave Doppler, cardiac AI guidance, annotations, etc. I don’t find signal lag to be problematic on the very rare occurrence it happens. I don’t think I’ve ever had the probe drop signal completely. To Development Team, would love the ability to trace the outline of Doppler wave forms for VTI measurements. Especially handy with apple tablets given it has the Apple Pencil so the tracings themselves could be quite precise. Not sure why we can’t trace Doppler waveforms since it wouldn’t be probe hardware limited, just software. Regardless, 5 stars since team continues to develop the app and expand the probes capabilities. **Developer response:** Hi eugenejkim. It’s always wonderful to hear when we’ve been successful in providing our customers with great product experiences. Thank you for trusting us to assist you in your work. We appreciate you and are so glad your part of the Vscan Family. ### 5/5 — Problème son *2025-01-15* Bonjour j’ai téléchargé l’application et y’a aucun son je ne comprends pas comment on fait quel qu’un peut il maider j’aimerais écouter le cœur de mon bébé Merci à vous j’attends vos réponse **Developer response:** Thanks for your inquiry, our Vscan Air tutorial playlist might be helpful. You can find a list of videos here: https://share.vidyard.com/watch/aQZneWL8FxdC7Kh1FSKQyV ### 5/5 — Pulsee wave doppler *2024-04-12* The PW is available for Vscan CL? **Developer response:** Hello Luis, Thank you for reaching out! Yes, M-mode and PW Doppler are available within the Vscan Air app. To learn how to use this feature, you can watch the video tutorial on our YouTube channel. We hope this helps. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*