# VSee Messenger for iPad — user reviews

> 55 indexed App Store user reviews of VSee Messenger for iPad by VSee Lab, Inc., rated 2.90/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/vsee-messenger-for-ipad/id603020912/reviews
- App overview in markdown: https://appshunter.io/ios/app/vsee-messenger-for-ipad/id603020912.md
- Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 4

## Newest reviews (10 of 55)

### 2/5 — Unpredictable and dated

*2022-07-17, version 4.14.0*

It would be helpful if you could blur your background for your calls. The system when you are in An appointment can be intermittent. Someone is often dropping off the call and so you can miss most of the appointment. I then go back to using Skype

### 3/5 — Not bad

*2020-04-11, version 4.7.0*

uly.c.obrien@gmail.commwilll tell u

### 4/5 — Great app, once you get the hang of it!

*2019-09-26, version 4.6.1*

So far, I’m pretty pleased with this… It was our first experience seeing our health provider, and it went pretty well… It wasn’t the smoothest beginning as we didn’t understand the process and I could not find instructions.  Maybe in the future I can look forward to a few more options... such as; saving your text, more options for identifying ringtones, a help button, or link, etc.
All that aside, thanks for providing this up! Keep up the good work ;)

### 3/5 — Disappointing

*2016-07-21, version 3.5*

I thought this was a video call service where you could stream your iPad but I did not read it properly. Ok graphics not better then others though.

### 5/5 — The best !!!

*2013-11-09, version 2.3*

Le meilleur en appel conférence !!!

### 5/5 — Love VSee, Love how it’s going Mobile!

*2013-10-30*

This app is great for Peer to Peer conference, no Skype servers, no NSA, just complete privacy. Not only is it a great tool I use for my personal use, but HIPAA compliant for our Medical Professionals.
Recent update helped fix my crashing issue! Thanks for listening VSee to your customers!

**Developer response:** Hi! Thank you for your review. Please feel free to reach us at help@vsee.com if you need further assistance.

### 1/5 — Doesn't screen share...

*2013-09-26, version 2.2*

Whilst the App Store description talks about screen sharing, it's not possible to share my ipad screen, which was the only reason for trying the app. Difficult and klunky sign up process.

### 3/5 — Ehhh

*2013-08-29, version 2.2*

It would be better if you could also share your view instead of just seeing theirs.

### 5/5 — Better than Skype

*2013-06-17, version 2.1*

They seem to have gotten out most of the bugs. This is the best replacement for Skype ever.

### 1/5 — Bad attitude

*2013-06-07, version 2.1*

Did anyone from vsee take a look at where the ipad camera is? 

It's at the top of the ipad - on portrait view, above the ipads little belly button. Why the heck did vsee create an app that puts the camera in landscape. To the left or right of the screen. Whenever you try to use it you have to look to one side to seem to be looking at the other party (and miss all the action). 

This latest update has the picture upside down - Unusable in its current form.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible quality for a medical app

*2022-03-30*

Constant freezing and crashing. There’s been times I’ve wasted my entire session trying to connect to my clinician. They also purge text messages when they feel like it and if you want to see your previous chats, charge you personally 150$ an hour for their time.

**Developer response:** Hi, We're so sorry to hear about your experience. We would like to help. Please reach out to us at help@vsee.com to open a ticket. Thank you.

### 1/5 — STILL doesn't work after months

*2021-03-25*

Months ago I had problems with VSee and spent hours trying to correct it only to give up in frustration when customer service couldn't help me without asking for my password and asking me to drop security on my internet. At my provider's request, I tried again today. Updated my password, can login on the website. Downloaded the app. Couldn't login. Powered down, then restarted my device. Still couldn't login. I repeatedly get the "Connecting" screen, but it just circles forever. Won't spend hours on this again.

**Developer response:** Hello. Thanks for letting us know about your concern. If you have the time, please provide further information here so that we can discuss more and assist you with the problem you had, https://help.vsee.com/new-ticket. Many thanks and looking forward to hearing from you.

### 1/5 — Does not multitask

*2021-01-17*

If developers are seeing this review can you please work on multitasking? When I am on a call on VSee on my iPad and I want to check my emails at the same time with split screen the camera freezes. This is unacceptable in 2021 for an IPad Pro and an application that’s meant to be for professionals. What if I want to share information with my client or check my email or open a website at the same time of the call!? I hope that someone reads this and makes the adjustment so that the camera does not freeze in multitasking. Again I’m an an iPad Pro 2020.

### 1/5 — Very Buggy

*2020-05-01, version 4.7.0*

When it works, it provides a service, no more, no less. When it doesn’t work, or intermittently works, as it does at the moment, it is very frustrating. Audio is poor, so much so that my mum prefers to hear me on the phone, whilst I mute the audio. The video is similar to Skype used to be, fuzzy at best. Then there’s the dropout problem. It currently drops the connection at the end of each call, so you have to use a cumbersome process of re-logging on (through another app-myhomehelper in my case) then wait until it says its online, before making the next call.
An update on the MacBook on 30th April has radically improved quality but this doesn’t appear to be available on the iPad. WHY??

### 1/5 — Absolutely terrible

*2020-04-15, version 4.7.0*

This app is completely unreliable. I have video sessions every weekday and the app will not let me log in at least two of those days. I have contacted the company twice, and so did my provider and we NEVER heard back. Avoid this app if you can. Just use your desktop.

### 1/5 — I can’t even sign in

*2020-04-11, version 4.7.0*

Every time when I try to sign in, it says I have no internet connection. But I do tho? I checked my speed and it’s okay. Please fix this

### 1/5 — Extremely poor as doesn’t work most of the time.

*2020-04-04, version 4.7.0*

Please sort it ASAP. When it works it is good but hasn’t been working for several days. Means I cannot contact my elderly father who is in isolation.

### 1/5 — Sound

*2016-10-30, version 3.5.3*

Why can't the volume be turned down to zero?

### 1/5 — Awful

*2015-06-25, version 3.1.2*

I think that vsee has mixed opinions and my opinion is that vsee is very good for texting but not for video chat as I found that when I was on with friends I couldn't hear anything and I tried everything to make it work but it ended up making me more stressed and I wouldn't like to use it ever again and I don't see how nasa liked it for there poor quality of sound

### 1/5 — Just keeps closing unexpectedly

*2014-02-04, version 2.4*

Seems like a good idea but the app needs work on my 2nd gen ipad.   I cannot open it up for long before it just closes in its own.  Was trying to deploy within my corp environment but this has stopped me in my tracks.

## Most praised reviews (10 highest-rated)

### 5/5 — Fantastic app for secure low bandwidth video meetings

*2023-02-14*

I’ve used VSee (at no cost) for many years (at least 11 years) to run sessions with clients. Originally as a secure and low bandwidth alternative to Skype, which I found was necessary living in a remote island location off the coast of Panama. It requires a lot less data throughput making it ideal for low bandwidth internet connections. It’s also end to end encrypted and HIPAA compliant. Better than Zoom in that regard, which requires buying a special health care license.

I’m my 11 years with VSee, I’ve not experienced the reliability issues I see some people complaining about in the reviews. Perhaps that was an issue with a past iPad version? I’ve used the iPad app today for the first time, for a 2 hour video call, and it worked great. All my other experience with it has been on the macOS version.

**Developer response:** Thank you for the feedback and 5-star rating. We hope to continue providing excellent service and have more features added for our users. Feel free to reach out to us at help@vsee.com for any other feedback or suggestions you may have.

### 5/5 — Works perfectly for me!!

*2021-10-25*

Has been a God send during the pandemic.

**Developer response:** Hi! Thank you for your review. Please feel free to reach us at help@vsee.com if you need further assistance.

### 5/5 — Worked like a charm. No problems whatsoever

*2021-01-21*

Immediately opened. Great visual and audio. As above, no problem, glitches, at all.

### 5/5 — It’s great!

*2020-03-25, version 4.7.0*

It works very well! ⭐️⭐️⭐️⭐️⭐️

### 5/5 — Working well.

*2019-11-01, version 4.7.0*

Use this several times a week and works great for us. Very glad to have it. Only issue has been folks on the other end who have android phones can’t seem to get a version that is satisfactory.

### 5/5 — Good call connection

*2015-11-12, version 2.9.3*

Call connection is smooth n does not drop

### 5/5 — Most awesome app EVER!

*2014-10-30*

Personally I don't use this for business purposes. My friend and I use it for personal use. But it works so quickly. Immediately after you click the accept button you are in contact with whomever you're talking to. It's awesome whether you're using it for business proposes or just for personal use. I would recommend this app to anyone who, again, is wanting to use it for anything. GET THIS APP!!

**Developer response:** Hi! Thank you for your review. Please feel free to reach us at help@vsee.com if you need further assistance.

### 5/5 — Please update for iOS 8

*2014-10-04, version 2.8*

Love this app! Need update for iOS 8 soon. Keep up the great work!

### 5/5 — V high quality video!

*2014-03-08, version 2.4.3*

Nice service.

### 5/5 — LUV IT

*2014-03-02, version 2.4.3*

THIS APP WORKS THE WAY U WOULD EXPECT IT TO WORK!!!!!!!!😉😉😉👍👍👍

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*
