# VSmaHome — user reviews > 204 indexed App Store user reviews of VSmaHome by Mining Information Technology Co., Ltd., rated 2.40/5 from 110 ratings. - Source: https://appshunter.io/ios/app/vsmahome/id1238594312/reviews - App overview in markdown: https://appshunter.io/ios/app/vsmahome/id1238594312.md - Rating breakdown: 5★ 23 · 4★ 9 · 3★ 12 · 2★ 13 · 1★ 53 ## What do users think of VSmaHome? Overall sentiment: negative **Pros** - 🚀 Easy setup - 📽️ Good video quality - 🔒 Robust security features - 💡 Useful for monitoring pets/home **Cons** - 🐛 Frequent connection issues - 🔌 Unreliable WiFi connectivity - 🤖 Poor app translations - 🔍 Buggy motion detection - 🔇 Audio issues - ⚠️ Compatibility problems with new devices **Commonly reported bugs** - App crashes on login - Recorded videos not playable - Inability to change camera settings - Notifications not working as expected **Most requested features** - Add option to view multiple cameras simultaneously - Improve video playback controls (fast forward, rewind) - Allow more customization of motion detection settings - Provide better language support and translations ## Newest reviews (15 of 204) ### 3/5 — App keeps crashing *2025-08-24, version 11.10.1* The screen goes white often when you pull up the app to view the camera, other than that it’s fine. ### 4/5 — Не отображается видео на телефоне *2024-11-03* Уже как неделю перестало выводиться видео на телефон, в чем причина ? ### 2/5 — Sound *2024-06-06, version 11.4.2* Each time I didn’t like the loud sound I kept turning down my volume because it annoyed and loud hurt my hearing aids and gave me headaches fast. Please make sound not either loud or change the sound pairing please 🦻🦻 ### 2/5 — Used to love it *2022-10-30, version 9.2.1* I’ve had this camera and app for a few years. I used to love it. Now I can’t talk to my dogs while I’m away. It just turns the screen black and doesn’t send my voice through. Yes I talk to my dogs “lay down”, “hi good boy/girl”, “NO, get out of that”, etc. it’s an important feature for me. And now my screen will lock while watching which it didn’t used to do. OLEASE UPDATE THE APP ### 3/5 — Cập nhật tính năng di chuyển khung hình khi zoom *2022-08-29, version 9.2.1* Hiện tại cho có tính năng này nên rất khó khi nhìn gần đối tượng Sửa ngôn ngữ tiếng việt còn nhiều lỗi ### 2/5 — Bad update *2022-06-24, version 9.2.1* The home page has change and the memorized button and forget password are mixed up. Could you do something? ### 1/5 — Latest update become bugs *2022-03-23, version 9.2.1* Camera have problem to tilt up. Can only tilt down. After tilt up cannot come down already! Not only happen to one cam. All can have problem. Lousy ### 1/5 — Lỗi *2022-03-22, version 9.2.1* Quá lỗi ### 1/5 — Andava bene *2022-03-14, version 9.2.1* Andava bene fino all’aggiornamento… poi blocco totale ### 1/5 — Malissimo *2022-03-12, version 9.2.1* Dopo tanto tempo dall’acquisto la telecamera non va e l’app si blocca non permettendomi di entrare ### 1/5 — Đang xài muốn đập bỏ . Đừng ai mua camera loại này *2022-03-09, version 9.2.1* Đang xài muốn đập bỏ . Đừng ai mua camera loại này ### 1/5 — Crashes constantly *2022-01-19, version 8.9.2* Terrible. App crashes constantly. Deleted all my saved videos. ### 3/5 — Play camera đồng loạt *2021-12-15, version 8.9.2* Có thể có chức năng camera hiển thị tất cả và cùng play 1 lúc. ### 1/5 — Rilevatore di movimento non funziona *2021-11-20, version 8.9.2* L’app ha tante pecche di compatibilità con il formato dello schermo, di traduzione, a volte in 4G non compare il video. Ma la cosa più scomoda è il rilevatore di movimento che non funziona più! Tra l’altro non è possibile contattare lo sviluppatore per chiedere di sistemare il problema ### 1/5 — Edited review *2021-10-23, version 8.9.2* I already commented on the annoyance of the cloud storage ads every single time you open the app, but I have to also mention that the app is now worthless for monitoring anything because it now allows your screen to lock while watching the camera. It used to stay open indefinitely, but now after a minute, the screen locks, forcing you to unlock your screen, reopen the app, and again watch the stupid cloud storage ad. I use this to monitor my daughter’s crib and I’m often doing other tasks while doing so. Having the screen lock after just a minute renders this app - and any wifi camera that relies on it - completely and utterly useless. Hopefully the developers read these reviews cause their app is total trash after the latest reviews. Stay away. ## Most critical reviews (10 lowest-rated) ### 1/5 — Need update *2026-07-26, version 13.6.1* Update yo damn app bruh whole lot of bugs and glitches got to swipe the tap and open the app again 🤦 ### 1/5 — Waste of money *2026-07-01, version 11.10.1* Good video bad with everything else. Doesn't let you download recordings, sometimes I have to refresh it to see them. ### 1/5 — Not worth it *2025-11-12, version 11.10.1* I bought this device and downloaded this app while the service is this issue as loading issues error issues, connection issues, constantly having issues. I finally regret buying them, but I already set a stone. I bought two cameras and added it to this app because I was supposed to do, but it feels like the application is like made in China so it lacks unique quality to produce clarity and picture frames. It also blurred detection isn’t as good it does have a light that turns on and controlling seem fine but there’s a lot of loading issues when it comes to videos when it comes to sounds things are very slow. They’re not right away. Same time I can get up from the couch and look at it while I’m getting up but on the camera still on the couch getting up slowly so and the alerts to go off, they need to update app in this to add more features need to have more accessibility more alert settings more cost-effective ways to produce the application when using the camera so that way individual using application can find easier to process it and be user-friendly, but this application is more hard to do but it’s connection labs it’s not notifications are frequent. I need more evaluation and better software. ### 1/5 — Worst app found ever *2025-02-01* I am trying to login in my app but I am unable to do so from the very beginning. Even I tried to connect on different Internet connections. ### 1/5 — Tệ *2024-05-30, version 11.4.2* Bản cập nhật mới không kết nối được wifi ### 1/5 — Schade *2023-08-09, version 9.2.1* Es ist schade, die Kameras funktionieren, jedoch kann ich die Überwachung, bzw. Alarm zwar aktiv schalten doch eine Funktion bleibt aus. Da ich die letzten Jahre diese nie aktiv nutzen musste kann ich nicht sagen seit wann die Funktion ohne Funktion ist, was ich sagen kann, bei Einrichtung der Kameras war die Funktion in Ordnung, dann wurde es von mir deaktiviert da ich es nicht zu den Zeitpunkt benötigte. Jetzt habe ich Überwachung die ich nicht aktivieren kann, davon gleich mal 4 Stück. ### 1/5 — Anfangs super - jetzt geht nix mehr *2022-08-28, version 9.2.1* Seid einigen Jahren lief die App super. Auf einmal erkennt die App die Login Daten nicht mehr. Login nicht mehr möglich. Schade. War echt gut ### 1/5 — Why it’s just black and white video/ images? *2022-06-26, version 9.2.1* The new update makes users couldn’t setup color/ daylight mode and so on. Just black anh white color the video is. Too bad ### 1/5 — Not reliable *2022-05-10, version 9.2.1* Sometimes i get no connections. Now i have not playback. Nice new design thats a plus ### 1/5 — No more alarm :-((( *2022-04-07, version 9.2.1* Since the last update no more notifications on the phone, even after rebooting,total re installing etc…nada, zero, nothing 😞 no more interest. morover the translation in french are very poor and the passwords are really a mess. Why this update ? ## Most praised reviews (10 highest-rated) ### 5/5 — GREAT COMPANY *2026-08-05, version 13.6.1* App Need work But I contact support and they took care of me and where nice enough to give me 3 month free subscription and also refund me for the camera. They went above and beyond to satisfy me and the only issues I had was with the app. I highly recommend reaching out if you’re having issues they will help you once they investigate let them. App is a problem but the device works great. ### 5/5 — Disappointing since upgrade *2024-05-17, version 11.4.1* Since they upgraded this app to new version it’s impossible to open, you open app the sign in page quickly disappears leaving just a blank screen, now I have to turn my phone off then back on to be able to sign in. Please sort this out or give advise on how to stop this happening. ### 5/5 — Kamerada Gece Görüş Kapatma *2023-05-03, version 9.2.1* Bu özelliğin tekrar eklenmesini talep ediyorum teşekkürler ### 5/5 — . *2022-11-06, version 9.2.1* Dùng máy samsung vào CH play tìm không thấy ứng dụng ạ. ### 5/5 — Dove salva i video scaricati? *2022-10-10, version 9.2.1* Dove salva i video scaricati? ### 5/5 — Cctv brand *2021-05-06, version 8.3.4* Hi,may i know what the cctv brand link with this app ? ### 5/5 — 優秀 *2020-02-02, version 6.12.2* 本アプリ対応カメラを3台使用していますが、１台がwifiが不調になったので今のより高価な他メーカー屋外IPカメラを購入しましたが、アプリの使い易さはこちらの方が圧倒的に優れている。何よりSD保存映像のプレビュー画像で一覧が出るし、動きが滑らか。個別に削除出来る等、他のを使ってみて良さが分かった。本アプリで使用出来る屋外カメラが欲しい。 ### 5/5 — Ung dung rất tốt *2019-05-13, version 6.4.1* Good ### 5/5 — Hope it will help me *2018-11-11, version 5.10.2* My package arrived today. It took about 5 days for free shipping. I wasn’t planning on setting my camera up because my wifi account got terminated. By chance I tried to see if it would work being connected to my AT&T hotspot, and sure enough, it worked. It was such an easy setup. I bought the wall mounts as well. With the wall mounts I was able to screw by my window. They are adjustable. I was able to rotate it clockwise at a 360 degree angle to get the perfect view. It’s pretty clear. Overall, I’m satisfied with my purchase. Planning on ordering 2 more for the inside of my house. ### 5/5 — Have a great time *2018-11-10, version 5.10.2* The cameras have a 2 way microphone that you can talk to the family member if you’re not home. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*