# VšZP — user reviews > 96 indexed App Store user reviews of VšZP by Všeobecná zdravotná poisťovňa, a.s., rated 3.90/5 from 12 ratings. - Source: https://appshunter.io/ios/app/vszp/id1276020039/reviews - App overview in markdown: https://appshunter.io/ios/app/vszp/id1276020039.md - Rating breakdown: 5★ 8 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (14 of 96) ### 4/5 — working as expected… *2025-03-27, version 8.10.8* The application offers a seamless self-onboarding experience utilizing facial recognition and an ID card. The menu is intuitively organized, and the user interface is user-friendly. ### 3/5 — Príliš súkromná *2022-08-06, version 5.3.0* Appka Vám pro pridaní identity zobrazí naprosto všetko, aj čo si účtuje lekár, aké máte choroby, evidencie :( Je to nepríjemné. Keď som si chcel pridať nemohúcu matku / či iného člena domácnosti -- je to zrazu nemožné. Prehnali to vývojári... ### 2/5 — Face ID does not work *2022-07-29, version 5.3.0* I tried dozens staring at white circle an following it. It starts over and over again. Does not work. iPhone dims the light and it looks like it will block itself. ### 4/5 — Apka *2022-07-18, version 5.3.0* V aplikácii som zatiaľ našiel všetko čo som potreboval. Sú tam dátumy preventívnej kontroly, covid pass a podobne. Jediné čo mi príde ako slabé miesto je platenie. Zakaždým musím použiť kartu a nedá sa využiť Applepay ani Gpay , ktore sú v dnešnej dobe už všade. Každopádne mimo to som s apkou spokojný a nenašiel som iný nedodstatok. ### 5/5 — Application is very nice *2022-06-24, version 5.1.0* excellent application that suits, helps people who belong to this insurance company just wish I only improve this application plus I recommend to all who do not have it yet greetings your client ### 5/5 — I'm very satisfied *2022-06-20, version 5.1.0* so far I have always been able to do what I wanted, I have never had a problem with the app. Easy to handle, serves the person. ### 5/5 — Prehladna *2022-06-06, version 5.1.0* Appka je prehľadná, sú tam iste aspekty, ktoré by sa zišlo vylepšiť, ale účel spĺňa. ### 5/5 — Vszp app *2022-05-27, version 5.0.9* great app,easy to use and all information about check up and similar visible. ### 4/5 — Ok pouzivam *2022-05-23, version 5.0.9* Apka poskytuje prehlad o receptoch, ukonoch, plus je pristupny preukaz aj deti a covid pass, prehlad o platbach na prvy krat nie je user friendly tam vidim priestor na zlepsenie ako aj uvodna instalacia vramci biometrickych udajov vyzaduje trpezlivost ### 5/5 — Satisfy with app *2022-05-23, version 5.0.9* It is really good to use it as I have overall review of all used examinations ### 5/5 — Great and handy application *2022-05-23, version 5.0.9* I am very satisfied with this application. I can easily and quickly communicate with insurance company. I can see all actions taken, all payments. I recommend this application. ### 5/5 — Great app! *2022-05-19, version 5.0.8* I am very happy to use this app mostly to have my Covid pas always with me and as well for reimbursement of some payments. I would recommend this app to all. ### 5/5 — dobre spracovana apka *2022-05-16* s apkou spokojnost len ma kus zaskocilo ze na vyplatenie benefitu na zuby musi byt okrem preventivky u zubara aj preventivka od vseob. lekara ale to je zrejme ucel, motivovat k prehliadkam tak asi coskoro pojdem hadam ten benfit neprepadne dovtedy ### 5/5 — … *2022-05-16, version 5.0.8* Za mne vše ok ## Most critical reviews (10 lowest-rated) ### 1/5 — Nefunguje m. app *2023-08-29, version 8.2.6* Stiahla som si app., fungovala 2 tyzdne a potom fungovat prestala! Prihlasujem sa spravne a NIC!!! Mob. app nefunguje!!! ### 1/5 — Activation process and scanning documents is horrible *2023-03-15, version 6.4.1* I have the perfect camera and perfect pictures every time from my Id card but i get the error that my photo quality is insufficient… tried it maybe even more than 100 times in different light conditions and no success… ### 1/5 — Celé zle, nepoužiteľné *2022-11-03* Nefunguje platba poistného ### 1/5 — Verification *2022-09-25, version 6.0.0* App won’t let me to verify my account via scanning the ID card & face. The error thrown during the verification process is - Not connected to internet. I tried Wi-Fi, 4g data - no success. Alternatively I can go to office and sign some documents - it’s not 2005 anymore so that’s not going to happen. Since I’m not able to use the app it’s 1 star rating (would have rated it 0 if possible) ### 1/5 — Useless *2022-02-04, version 5.0.2* Can’t do the digital id because if you breathe it starts scanning again and again! Surely it can just take a photo! ### 1/5 — Vzdialena identifikacia nefunguje *2021-12-24, version 4.8.8* Pri pokuse o vzdialenu identifikaciu sa neppodarilo opakovane preistprocesom a app nedava ziaden feedback ako sa posunut dalej ### 1/5 — Nepoužiteľná *2021-01-26, version 4.6.0* Online sa VsZP používať nedá kým nemá človek zbytočnú aplikáciu o ktorú nestojí. Aplikáciu nemôže začať človek používať kým nepôjde na pobočku alebo do autorizovanej lekárne, lebo prečo sa nenechať v COVID dobe zbytočne vystavovať nákaze. Developer si zaslúži dostať cez prsty. Navyše na androide nefunguje povolená lokácií pri hľadaní lekárne. ZBITOCNOST ### 1/5 — No english version *2018-12-18* Please add English version, because of not everybody speaks Slovak. ### 2/5 — Dost slabá appka *2026-01-08, version 8.10.19* Za mna je appka velmi slabá a nespolahliva. Nekomunikuje problémy. Pri platbe poistného zvolim Apple Pay, appka preblikne, vyskočí nieco v zmysle spracúva sa, pritom ma to nevyzve k úhrade, resp platba neprebehne. To iste pri platbe mimo EU. Kym som prisiel na to, ze si musim zapnut VPN, aby sa appka spamätala uplynulo mnoho dni a stratil som kopec nervov - kto by uz len chcel byt dlžný na poistnom, však? :) ### 2/5 — Problém s platením *2023-06-07, version 8.2.0* V appke je možné kliknúť na konkrétnu položku, ktorá automaticky preberie sumu k zaplateniu. Avšak ďalej to take intuitívne nie je. Po zakliknutí položky chcem kliknúť na ZAPLATIŤ, no aplikácia na to nereaguje. Môžem manuálne zmeniť sumu: aplikácia ma nechá zaplatiť nižšiu sumu, ale nie je možné zaplatiť vyššiu, ani presnú sumu, čo je dosť frustrujúce a mali by ste sa na to pozrieť. ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2025-03-14, version 8.10.8* - You could add a functionality to request refund for the benefits we have at VsZP. Eg. I fill in a prefilled page, select a benefit, add a photo of a receipt from eg. dental hygiene and VsZP returns money (benefit) after the validation whether I fullfilled all conditions to get the benefit. ### 5/5 — Super *2025-03-13, version 8.10.8* Jednoduchosť používania aplikácie a možnosť sa zorientovať vo všetkých funkcionalitách. Praktické funkcie ako skontrolovanie za čo boli zaúčtované u lekára poplatky a hodnotenie doktorov. ### 5/5 — 100% recommend *2025-03-12, version 8.10.8* Perfect app, I see when my prescriptions are ready and don’t have to go to the drug store for nothing. ### 5/5 — The biggest digital improvement for patient *2025-03-07, version 8.10.8* i am sure that healthcare system is improving but this app finally brought something i can see as a patient and appreciate the modern digital world. ty! ### 5/5 — Very useful app *2022-07-21, version 5.3.0* Very useful app as for me. Medical card, covid pas, list of your doctors with the current receipts. Possibility to obtain bonuses and “cash back “ through the app. I like it ### 5/5 — Good one *2022-07-18, version 5.3.0* Easy interface, always on hand. ### 5/5 — Great app *2022-07-11, version 5.2.0.* Very usefull app.I appreciate the doctors visits saved in the app. Easy to check when I had last prescription ### 5/5 — Thumbs up *2022-06-30, version 5.2.0.* Very handy app. I appreciate having my VsZP ID always with me plus notifications about prescribed pills ready to pick up. ### 5/5 — Practical, easy to use *2022-06-27, version 5.1.0* Convenient app with nice organization of topics. Very handy, useful for those insured in VSZP. Good source of my insurance details, prescriptions, doctors. Thumbs up. ### 5/5 — great app *2022-06-25, version 5.1.0* its a great app, it is really easy to navigate through it. All my medical info is in one place and I can find what I need to know/ check easily. Happy with it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*