# VTech KidiConnect (CA English) — user reviews > 38 indexed App Store user reviews of VTech KidiConnect (CA English) by VTech Electronics Limited, rated 1.50/5 from 29 ratings. - Source: https://appshunter.io/ios/app/vtech-kidiconnect-ca-english/id1300053442/reviews - App overview in markdown: https://appshunter.io/ios/app/vtech-kidiconnect-ca-english/id1300053442.md - Rating breakdown: 5★ 2 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 24 ## Newest reviews (19 of 38) ### 1/5 — Why is this so terrible? *2020-06-29, version 1.16.2528* Slow to load EVERYTHING. Keeps crashing. Randomly loses contacts. Keeps repeatedly sending the same notifications over and over. And did I mention it’s slow??? Please fix this to work like an actual app rather than a middle school computer science is project. I can’t believe this is an actual product that is available for public use. ### 1/5 — Issues *2020-01-08, version 1.16.2013* Not all stuff is working and having trouble loading the app. Was working fine two days ago and now all of a sudden all these issues. Please fix ASAP. ### 1/5 — Can’t create password *2020-01-04, version 1.16.2013* I have met all the requirements to make a password and it still won’t let me sign up. Very disappointed. ### 1/5 — Creating account *2019-12-28, version 1.16.2013* Your joking, all I want to do is text my grandson. I really hope my daughter didn’t lose much money on this. You should be ashamed of yourselves calling this an app ### 1/5 — Hmm *2019-12-27, version 1.16.2013* Very very disappointed in this app, I’m so frustrated trying to sign in. I signed up tried to change the password everything it won’t let me in but it has my email registered? Bad app ### 1/5 — The worst app ever *2019-12-26, version 1.16.2013* It will not let me get past the login section. It says you have to agree to the terms you scroll down and hit ok. To nothing will not proceed to the screen. ### 1/5 — Absolute junk *2019-09-06, version 1.16.1529* VTech people should be ashamed. Their app doesn’t even deserve 1 star. Such a poor quality product should never make it to the market. Messages I attempt to send my niece don’t go through. Poor kid keeps sending me cute messages (that I receive) but never gets mine in return 😡 I can’t see other family members that were added to the group by her parents! App is slow. What a waste of time! What a disappointment, especially for the child! ### 1/5 — Can’t create an account *2019-08-15, version 1.16.1529* My daughter got this as a gift. I’ve tried 5 times to set up an account. Reset my password and I still can’t get in. It said it would send me an email verification code and it has sent nothing both times. No where to ask questions either. ### 1/5 — App is terrible *2019-05-12, version 1.16.1529* Messages often don’t go through, picture messaging crashes the app. I’ve had to reinstall the app several times. I don’t recommend using the messaging function. ### 1/5 — Horrible *2019-04-16, version 1.16.1529* Don’t waste your time with this ap. If your child is interested in messaging you, return the kidibuzz product to the store. This was a waste of an afternoon and made for one sad little girl after spending all her birthday money on a product that doesn’t work. ### 1/5 — Junk *2019-04-15, version 1.16.1529* Absolute garbage. Doesn’t work. Can’t sign in. We have a very sad little one. Makes me so angry. ### 1/5 — Nope, security issues *2019-04-15, version 1.16.1211* Don’t even buy the Vtech product ### 1/5 — Doesn’t even work *2019-04-15, version 1.16.1211* I can’t get past the login part of the app. Keeps saying error message ### 1/5 — The app stop working *2019-04-14, version 1.16.1211* I just don’t know what to do because the apps just stop working now my kid can’t text me or anybody in the family...when he text us we can’t see the text it keep sayin we have a new message but we can’t even sign in...ain’t cool because we don’t even know what to do... it will be nice if Vtech can fix the apps ### 1/5 — Update needed *2019-04-13, version 1.16.1211* This app is awesome WHEN it works. We get error messages just trying to log in. It’ll say I have a new message but there’s never one there. Couldn’t send emojis at all before now just some work. My child was excited to ‘text’ with family but we can hardly ever answer. Surely V-Tech can do better in the technology department. ### 1/5 — Crappy App *2019-04-11, version 1.16.1211* Tired to download the app. Receive an error message which maybe in part that you can’t select a country during the setup. Wish I would of read reviews prior to making the purchase. Your set needs to change. ### 1/5 — Terrible *2019-03-28, version 1.16.1211* I’m not able to text my daughter and it is very hard figure out what to do and I still haven’t figured it out anyway so read this before downloading!!! ### 1/5 — Doesn’t work majority of the time *2019-02-09, version 1.16.1211* It will show I have a message, but the message will not appear. Keeps telling me my password is incorrect, but my password is correct. When I click on “forgot your password?” to change it, it shows a message saying it has sent an email with a link to change it, but no email shows up. ### 1/5 — Won’t receive messages *2019-02-06, version 1.16.1211* Most of the time when my brother sends us something it will say he sent something but it won’t show and the same goes when we send him things ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t sign in *2026-01-17, version 1.16.9017* I had the same sign in issue .. password was not registering even though it satisfies the criteria .. ### 1/5 — Won’t sign in *2024-05-18, version 1.16.2528* App won’t let me sign in or change my password. Everyone else on my child’s account can access the content but as the main account holder I can not. Very frustrating it’s been weeks of me trying ### 1/5 — Recaptcha issues *2022-03-13, version 1.16.2528* Please fix the issues with the recaptcha process. It’s impossible for people to be added to the messaging app when it’s just a black rectangle. It’s the main reason I bought a kiddi buzz and it’s incredibly frustrating. ### 1/5 — Garbage app does not persist notifications *2021-08-17, version 1.16.2528* Missed a lot of notifications from my niece and nephew because message notifications don't persist (no notification badges). Please hire proper devs to work on the app. ### 1/5 — Ugh *2021-05-14, version 1.16.2528* No passwords work I can’t even set up an account??,??? This sucks ### 1/5 — Messages Don’t Go Through *2021-01-26, version 1.16.2528* Only 1 in 5 of the messages actually go through. Very frustrating to use. ### 1/5 — Server down for days *2021-01-01, version 1.16.2528* The server has been down for maintenance for days with no announcement or communication about when (or if) it may ever be up and running... ### 1/5 — Worst kid app *2021-01-01, version 1.16.2528* Never works- errors every time- says maintenance update- but never works ### 1/5 — so terrible *2020-12-26, version 1.16.2528* we were so excited to find a device to fill the gap while my child isn’t ready for a phone but too old for the other devices. this app is terrible. we haven’t been able to get kidi connect to open it’s so slow. going to have to return the vetch phone. :( ### 1/5 — Absolutely garbage *2020-12-24, version 1.16.2528* This is ridiculous spend $120 on this phone and the app don’t even work, completely garbage keeps crashing won’t load so slow thanks for ruining my kids Christmas!!! ## Most praised reviews (2 highest-rated) ### 5/5 — So far this app is great ! I love it so does my six year old grandson *2019-08-05, version 1.16.1529* Wonderful app we love it , my six year s grandson is having so much fun! ### 2/5 — No emoji? *2017-12-28, version 1.07* I wish that I was able to send emojis with my messages. Other people who have android phones are able to do so but for some reason I can’t with my iPhone. I hope this changes in the future. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*