# VÚB Banking — user reviews

> 89 indexed App Store user reviews of VÚB Banking by Vseobecna uverova banka, a.s., rated 3.00/5 from 44 ratings.

- Source: https://appshunter.io/ios/app/vub-banking/id1560712486/reviews
- App overview in markdown: https://appshunter.io/ios/app/vub-banking/id1560712486.md
- Rating breakdown: 5★ 12 · 4★ 2 · 3★ 2 · 2★ 3 · 1★ 14

## What do users think of VÚB Banking?

Overall sentiment: negative

**Pros**

- 🎨 Modern visual design and interface refresh
- 🔒 Enhanced security features (6-digit PIN, card locking)
- ⚡ Quick payment notifications
- 📱 Responsive design for mobile devices

**Cons**

- 🐢 Extremely slow performance and loading times
- 🗺️ Confusing and chaotic navigation
- 📉 Significant loss of features from previous app
- 🔄 Unreliable transaction history and delayed updates
- ❌ Missing business account support
- 🔔 Broken or delayed push notifications
- 📊 Poor information density and cluttered layout
- 🚫 Difficult account and payment management
- 💔 Forced migration from working legacy app
- 🔐 Activation and reactivation issues
- ⚠️ Multiple bugs and crashes
- 🌐 Limited language options

**Commonly reported bugs**

- App crashes on startup and during transactions
- Notifications arrive hours late or multiple times
- Payments not showing in real-time or for days
- Cannot change ATM withdrawal limits
- Push notifications still route to old app
- Cannot activate on multiple devices
- QR code scanning fails frequently
- App freezes and requires reactivation
- Account reactivation doesn't work properly
- Cannot copy account numbers easily
- Credit card payment shows 0 amount
- Floating panel covers half the screen
- Filters don't work properly
- Camera access prompt appears repeatedly
- Data migration from old app incomplete
- Payment confirmation notifications unreliable
- Cannot pair with internet banking
- Hamburger menu navigation issues on iOS

**Most requested features**

- Dark mode option
- Pending/planned transactions overview in one place
- Quick access payment button on home screen
- Account balance display on main screen
- Batch notification management
- Multi-device support
- Business account integration
- Ability to change payment limits in app
- Personalized account naming
- Transaction balance display at point of payment
- Viamo quick money sending feature
- Card statistics and details in unified view
- Lazy loading and caching for performance
- Automatic login option
- Better IBAN/account number copying
- English language support
- Investment portfolio visibility
- Standing order monthly summary

## Newest reviews (15 of 89)

### 2/5 — Neprehladna

*2025-11-20, version 8.1.166*

Oproti predoslej verzii chyba:
- zoznam planovanych platieb
- prehlad kariet na jednom mieste
- "precitat" hromadne notifikacie
- pri paltbe neukazuje cely text, casto neviem kde a zaco bola platba

### 1/5 — Non user friendly

*2025-11-08*

Jedine, co mala banka dobre je internet banking - to je minulost- najhorsie je, ze vas nutia pouzivat tento neprehladny vytvor - feedback maju a nic s tym nerobia… ziadna strategia - developersky cesta spat. Vacsinu obrazovky vam kryje panel - des.

**Developer response:** Dobrý deň, ďakujeme za Vašu spätnú väzbu. Mrzí nás Vaša nespokojnosť. Aj na základe podnetov od našich klientov sa snažíme našu aplikáciu neustále vylepšovať. Pevne veríme, že v blízkej budúcnosti budeme schopní splniť Vaše užívateľské očakávania. Ďakujeme a želáme Vám pekný deň.

### 2/5 — Still a fail

*2025-10-29, version 8.1.70*

After three years this app still lacks behind the original VUB Mobile Banking app, which was also very basic. The app has almost no development and basically its a sign to the customers they only want their momey, but not giving anything in return.

### 2/5 — Basic functionality is missing

*2025-10-27, version 8.1.70*

Today app is crashing at start. Restart phone did not helped. For now it is impossible to copy easily account number. The really bad thing is that you need to use also two app if you have also company’s account. UI is something that I personally see not optimized. Shame for money that I’m paying monthly for having account in this Bank.

### 1/5 — VUB is forcing to use not properly working up

*2025-10-23, version 8.1.70*

I am trying to transfer money from my account  to my account and it is not working, in general the up is less user friendly then the old one.

### 1/5 — Unusable

*2025-10-22, version 8.1.70*

Unusable app. It is loading after every single tap 1000 years. In home that stupid floating panel with bank account number and balance is taking half of the screen and you don’t really need to see that all the time.

### 1/5 — Very poor app

*2025-10-21, version 8.1.70*

This app does not respond, it is hard to navigate, provides limited options for homescreen editing. Complicated navigation, very piir dwsign. Overall major step back in user interface compared to previous app.

### 1/5 — Feedback

*2025-10-19, version 8.1.70*

Worst app update I have ever seen. This is not un upgrade, but literally downgrade in terms of consumer experience. Basic functionalities which were previously part if the old app not working: for example personalized naming of saving accounts, planned transactions for the month disappeared, update of the transaction much slower and much more. Please get back to the old one.

### 1/5 — Nefunkčné preklopenie údajov zo starej do novej aplikácie

*2025-10-17, version 8.1.70*

Platobní partneri nemajú povkladané čísla účtov. Ani len tá recenzia sa nedá odoslať bez vloženia prezývky, ktorá ešte nie je historicky použitá. V tejto novej appke sa aj ťažšie orientuje a nie je “user friendly”.

### 2/5 — Super dead slow app

*2025-10-16, version 8.1.70*

How can you release an app with no intuitive user experience? It’s super slow and all the nice options from the older app are just gone or difficult to find. Please retain the old app instead!!!

### 1/5 — Poor performance

*2025-10-14, version 8.1.70*

Awful application, it is working extremely slow, has interface like 10 years ago and doesn’t let you access to business account. 
The previous version worked well, why should be changed.

### 2/5 — Slow response

*2025-10-13, version 8.1.70*

I see for several weeks that response of actions inside of app is very very slow,even simple clicking in menu/submenu takes several seconds (4-5s) app is not fast at all. This makes user experience very poor. Loading of some templates, read-only view of some basic information is not comfortable when user must wait so long.

### 1/5 — Hot mess

*2025-10-10, version 8.1.70*

It’s much better looking but it’s virtually unusable in the current state. I can’t even send one singular payment. It crashes, freezes, fails to execute. I’m extremely disappointed and frustrated with the sheer incompetence of the developer.

### 1/5 — .

*2025-10-09, version 8.1.70*

The VÚB app is absolutely awful. It’s confusing, slow, and frustrating to use. Everything that used to be simple now takes forever. The original app was fantastic, so I honestly can’t understand why they felt the need to ruin it. This new version feels like a huge step backward.

### 1/5 — horsia app

*2025-10-08, version 8.1.70*

tato app uz vobec nezobrazuje autorizovane tranzakcie pri kreditnych kartach! neda sa vobec vidiet po dobu nez pride k zauctovaniu platby ze taka bola autorizovana a caka na zauctovanie, ako tomu bolo v starej a v prvom rade lepsej app alo tento novy urychleny nepodarok

## Most critical reviews (10 lowest-rated)

### 1/5 — Najhorsia banking app

*2026-05-11, version 8.2.291*

Chcem spravit platby, ale vasa Nemozna app len freeze a nic sa neda poslat.

### 1/5 — Appka

*2026-03-17, version 8.1.719*

Po zadaní pin appka vyhodnotila že nemôže ma informovať či platba prešla alebo nie.

### 1/5 — No business banking

*2026-03-01, version 8.1.719*

Useless without business banking

### 1/5 — Nič horšie sa už nedalo zostaviť, 10krokov naspäť. Zlý prehľad platieb, rozbitý layout, hrozné

*2026-01-09, version 8.1.472*

Nič horšie sa už nedalo. 10 krokov naspäť toto. Otrasný prehľad platieb, rozbitý layout, chaotické, tatko sa vyhľadáva základná informácia, neposkytuje prehľad príkazov, strašné!!

### 1/5 — Nightmare

*2025-12-19, version 8.1.472*

Lived in few countries, used apps from many banks, good and bad, but this level of disaster is beyond the worst app experiences I ever had. Not surprised though because it somehow matches to overall frustrating experience with VUB - combination of incompetence and true Italian chaos. Things do not work and they dont care, because la dolce vita :(

### 1/5 — …

*2025-12-08, version 8.1.166*

Aplikacia sa neda pripojit na viac zariadeni!!!

### 1/5 — How to lose track of your finances

*2025-12-08*

If you don’t need to have an overview of your bank accounts and payments( filter doesn’t work either) this app is perfect for you! Why is VÚB trying to achieve?

**Developer response:** Dobrý deň, ďakujeme za Vašu spätnú väzbu. Mrzí nás Vaša nespokojnosť. Aj na základe podnetov od našich klientov sa snažíme našu aplikáciu neustále vylepšovať. Pevne veríme, že v blízkej budúcnosti budeme schopní splniť Vaše užívateľské očakávania. Ďakujeme a želáme Vám pekný deň.

### 1/5 — Katastrofa

*2025-12-01, version 8.1.166*

Prechod na novú aplikáciu je jedna veľká katastrofa … v uložených platobných partnerov chýbajú variabilne symboly a ďalšie čísla . Človek aby si to robil  zas odznova . Neustále vyhadzovanie okien že  stále nejaká chyba .

### 1/5 — new app VÚB banking

*2025-11-27, version 8.1.166*

Terrible design, notifications don't work, you can't choose your own amount when paying by mobile device etc. Step back. Old app better then this failure. This no way!

### 1/5 — Xxx

*2025-11-23, version 8.1.166*

Neprehladna, chunky funkier ktore predchadzajuca app mala… prosim vratit staru aplikaciu! Dakujem

## Most praised reviews (10 highest-rated)

### 5/5 — App

*2025-03-25, version 8.0.223*

Not able to change languages … thanks for the feedback

### 5/5 — Bold and easy to use

*2024-08-30, version 1.4*

The app offers a lot, it’s quick and easy to use

### 3/5 — Needs improvement

*2026-04-16, version 8.2.20*

I have been using this internet banking system fir many years. It needs a lot if improvement. Payments are difficult as well as finding desired account numbers. Simple transfers between my own accounts requires me to post my account numbers to WhatsApp and then cooy from there. One of the worst banking systems I have ever used, full of unnecessary information and almost impossible to realise simple transactions. Downloaded ststements in csv also bad, full of unnecessary nonsense. VUB should invest in better IT Engineering.

### 3/5 — New app

*2025-11-17, version 8.1.166*

New app might have several new features but I am missing pending transactions altogether as it was in old one. Here I need to click on several places then add everything up to actually arrive at what is coming out of my account in the coming days…very uncomfortable.

### 3/5 — The app is bearable but the forced move is not appreciated

*2025-10-09, version 8.1.70*

Lots of things that were clearer, cleaner and easier in the previous app are now missing or made in a worse way. Yes some that didn't work now work but imo they should've just focused on fixing the good features they did have just weirdly disabled.

### 3/5 — Please,dark mode!!!

*2025-09-19, version 8.0.824*

1.	Unread notifications keep showing in the tray, but they don’t appear anywhere in the app.
	2.	Please add a dark mode option.
	3.	Overall experience would be much better with these fixes.

### 3/5 — Limited language

*2025-05-27, version 8.0.432*

I could not find an option to change the app language to English:(

### 3/5 — Multidevice support

*2025-01-15, version 1.7*

Has been re-desingned, not bad but cannot have on more devices which is not very friendly.

### 2/5 — Nedorozumenia a zašifrované definície

*2026-04-02, version 8.2.20*

Sú veľmi nepresne definované pojmy. Čo je to push notifikácia? Neexistuje slovenský equivalent? Alebo myslite wifi notifikácia? Ďalej čo je to #withKey? Prečo to rovno nenazvete Digitálny kód? Je zo mätúce a nepresné. …. Predstavte si, že prídete do zahraničnej banky cez dovolenku, a tam Vám dajú inštrukcie, ktoré neviete rozšifrovať. Toto je podobne.

### 2/5 — Nič moc pre niekoho, kto je zvyknutý na lepšiu aplikáciu banky

*2026-01-16, version 8.1.472*

Platby kartou sa nezobrazia aj niekoľko dní, iba sa aktualizuje zostatok na účte. Je to dosť otravné vidieť ako klesá zostatok a nevedieť si pozrieť za čo a koľko som platila. Celkovo je prehľad transakcií trošku nekomfortný.  A veľmi mi chýba jedna základná funkcia - bolo by fajn aby sa pri každej jednej transakcii zobrazil aj daný aktuálny zostatok

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
