# Vueling Airlines-Cheap Flights — user reviews > 352 indexed App Store user reviews of Vueling Airlines by Vueling Airlines S.A., rated 4.70/5 from 16,999 ratings. - Source: https://appshunter.io/ios/app/vueling-airlines-cheap-flights/id445818820/reviews - App overview in markdown: https://appshunter.io/ios/app/vueling-airlines-cheap-flights/id445818820.md - Rating breakdown: 5★ 14,872 · 4★ 1,111 · 3★ 337 · 2★ 143 · 1★ 536 ## What do users think of Vueling Airlines? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Convenient booking - 🚀 Organized and easy to navigate - 🚀 Affordable prices **Cons** - 🐛 Connection errors - 🐛 Buggy app and website - 🐛 Unable to register/login - 🐛 Payment issues - 🐛 Inconsistent seat selection - 🐛 Confusing baggage policies - 🐛 Poor customer service **Commonly reported bugs** - App crashes on launch - Unable to retrieve boarding passes - Incorrect flight information displayed - Compatibility issues with newer iOS versions **Most requested features** - Allow password manager integration - Improve app stability and reliability - Provide better communication on flight changes - Simplify booking and check-in process ## Newest reviews (15 of 352) ### 4/5 — Problème lors du paiement *2026-07-12* Le paiement carte me renvoyait sur une carte espagnole Obligé de m'y reprendre plusieurs fois **Developer response:** Bonjour ! Nous avons bien pris note de votre commentaire et nous le partagerons avec l’équipe. Merci. ### 1/5 — Terrible user experience and no support *2026-05-21* I tried to book via website a flight to Bilbao with a return on September 6, but the system kept incorrectly selecting September 5 and would not allow me to change it. Since it was impossible to proceed with the correct dates, I attempted to complete the booking through the app, which oddly added 15 pounds to the return flight compared to the website. During the passenger details step, I encountered another issue: my email address was automatically truncated from “.com” to “.co”. When I tried to correct it by adding the “m”, the app deleted it again, and I could not continue because it claimed the details were invalid. There is no effective way to get help - neither via the website nor the app. The only option is an automated chatbot that is completely useless. Very frustrating experience and total lack of customer support - in the end, no flight booked. ### 1/5 — Cadê a opção em português *2026-05-12* Não consigo achar a opção em português no app **Developer response:** Olá! Registramos seu comentário e o compartilharemos com a equipe. Obrigado. ### 1/5 — No boarding pass section *2026-05-08, version 15.20.0* Tried to find the boarding pass in the App, but nothing there. Phoned customer services and they say my booking is fine and they are not trained in the App so will not help. They then hang up. Ended up printing off so the App is a waste of time. ### 1/5 — Can’t transfer avios from BA *2026-05-07, version 15.20.0* Pretty shabby. Can’t transfer avios and confirmation of booking is not immediate. ### 1/5 — Terrible app *2026-05-04, version 15.20.0* Terrible app won’t let me log in keeps saying I have put the wrong password in even after resetting it multiple times. ### 3/5 — Can be annoying *2026-04-27, version 15.20.0* For me it was impossible to register they won’t accept my name my details they didn’t like anything so i gave up and i bought my tickets as a guest this companies are more than annoying asking for passwords and making things complicated also is difficult to get a direct flight is anything but low cost i have not choice because is the only company which is flying where i want to go ### 1/5 — with terrible service *2026-04-26, version 15.20.0* Honestly, this is beyond frustrating. How does luggage even get sent onto the wrong flight? And then… no real apology, no urgency, nothing. The passenger arrived yesterday and the bag is still somewhere else today. That’s just not okay. It feels like no one is taking responsibility, and the whole thing just screams poor management. You’d expect better from an airline — this has been a really disappointing experience. ### 4/5 — Vueling Club - member’s details. Why postcode only numeric? *2026-04-23, version 15.20.0* Hey guys, in the UK the “zip” code or postcode is made of letters AND numbers, not just numbers. So I can’t complete my profile. It keeps showing me a lovely red box saying it should be only numbers … just an idea to fix it. ### 3/5 — I can’t get past the bouncing yellow ball .. *2026-04-19, version 15.19.1* Not the greatest app nor the worst but last couple months it never gets past the bouncing ball when I want to use the app .. makes the app worthless. ### 1/5 — Buggy rubbish *2026-03-30, version 15.19.1* Won’t log me in, won’t allow me to reset password, doesn’t download boarding passes either to Wallet or images… I could go on ### 2/5 — Yo Amor Vueling *2026-03-27, version 15.19.1* I love Vueling every trip has been perfect ### 2/5 — Notifications *2026-03-26, version 15.19.1* Nothing more frustrating than an app that takes advantage of not being able to shut off notifications at the OS level. Even after setting the app to not send advertisements via notifications, still sends them. ### 4/5 — No QR code in return boarding pass *2026-03-20, version 15.18.0* And tomorrow I’m taking return flight but boarding pass doesn’t load QR code. Boarding pass that includes outbound and return info is expired in Apple wallet when you go back. It’s really inconvenient. You better let customers to check in properly each time with option to enter passport details rather than make them worry. I’ve tried web version and restarted mobile app - same result: no QR code on return boarding pass. ### 3/5 — Display *2026-03-06, version 15.18.0* I can only see my 2 latest bookings in the MyTrips section. I would like to be able to see all my bookings on that page without having to manually add my booking number again. Otherwise decent app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Albert whitley *2026-08-01, version 15.24.0* Nowhere on your club booking site did it allow me to book the flight for my wife not me! Criminal ### 1/5 — Avoid Vueling! *2026-07-11, version 15.23.0* I booked a “0 cancellation fee” ticket through trip.com but later discovered the refund was only a Vueling voucher. Using the voucher was a nightmare-the website was full of tech bugs, the laptop and mobile versions displayed differently, and I couldn’t complete my booking online. Customer service charged me EUR60 more than the online fare, and the next day the same round trip flight was almost 40% cheaper! Worst experience in my life! ### 1/5 — Shocking App *2026-07-01, version 15.23.0* Superb airline with excellent aircraft and staff. Sadly the APP is absolutely useless 😡 ### 1/5 — Terrible user experience and no support *2026-06-30, version 15.23.0* I tried to book via website a flight to Bilbao with a return on September 6, but the system kept incorrectly selecting September 5 and would not allow me to change it. Since it was impossible to proceed with the correct dates, I attempted to complete the booking through the app, which oddly added 15 pounds to the return flight compared to the website. During the passenger details step, I encountered another issue: my email address was automatically truncated from “.com” to “.co”. When I tried to correct it by adding the “m”, the app deleted it again, and I could not continue because it claimed the details were invalid. There is no effective way to get help - neither via the website nor the app. The only option is an automated chatbot that is completely useless. Very frustrating experience and total lack of customer support - in the end, no flight booked. UPDATE 27.05.26: Thank you for your reply, but you have not fully addressed the issue I reported. The problem with the email field is still present: the app automatically truncates my address from “.com” to “.co”, and when I try to correct it, the “m” is removed again. As a result, I still cannot proceed or even access the app properly. It seems to be caused by a limitation on length or accepted characters in the email field. UPDATE 03.06.26 I have installed the latest version you just released (15.2.1), and the issue is still not resolved. The email field continues to truncate my address from “.com” to “.co”, making it impossible to proceed. This is the problem you mentioned would be fixed in this release, so it’s quite frustrating to see no improvement. Could you please confirm whether this fix has actually been deployed, or if there is another timeline for when it will be properly resolved? Thank you UPDATE 16.06.26 I have just installed version 15.22.0, and the issue is still not resolved. The app continues to truncate my email address, the username/email field appears to be limited to 34 characters, which makes it impossible to enter a valid address. I was told this would be fixed two releases ago, yet the bug is still present. That is extremely frustrating, especially after being assured the issue had already been identified and would be addressed. I am baffled to say the least. UPDATE 30.06.26 The issue has finally been fixed! 👍🏻 ### 1/5 — €30,000 fine for data breach *2026-06-24, version 15.22.0* It’s been broken for years and customer service just don’t care Their data was breached and all they had to pay was this tiny fine. We got no compensation our passport data was leaked ### 1/5 — Terrible user experience and no support *2026-06-16, version 15.22.0* I tried to book via website a flight to Bilbao with a return on September 6, but the system kept incorrectly selecting September 5 and would not allow me to change it. Since it was impossible to proceed with the correct dates, I attempted to complete the booking through the app, which oddly added 15 pounds to the return flight compared to the website. During the passenger details step, I encountered another issue: my email address was automatically truncated from “.com” to “.co”. When I tried to correct it by adding the “m”, the app deleted it again, and I could not continue because it claimed the details were invalid. There is no effective way to get help - neither via the website nor the app. The only option is an automated chatbot that is completely useless. Very frustrating experience and total lack of customer support - in the end, no flight booked. UPDATE 27.05.26: Thank you for your reply, but you have not fully addressed the issue I reported. The problem with the email field is still present: the app automatically truncates my address from “.com” to “.co”, and when I try to correct it, the “m” is removed again. As a result, I still cannot proceed or even access the app properly. It seems to be caused by a limitation on length or accepted characters in the email field. UPDATE 03.06.26 I have installed the latest version you just released (15.2.1), and the issue is still not resolved. The email field continues to truncate my address from “.com” to “.co”, making it impossible to proceed. This is the problem you mentioned would be fixed in this release, so it’s quite frustrating to see no improvement. Could you please confirm whether this fix has actually been deployed, or if there is another timeline for when it will be properly resolved? Thank you UPDATE 16.06.26 I have just installed version 15.22.0, and the issue is still not resolved. The app continues to truncate my email address, the username/email field appears to be limited to 34 characters, which makes it impossible to enter a valid address. I was told this would be fixed two releases ago, yet the bug is still present. That is extremely frustrating, especially after being assured the issue had already been identified and would be addressed. I am baffled to say the least. ### 1/5 — Terrible user experience and no support *2026-06-03, version 15.21.1* I tried to book via website a flight to Bilbao with a return on September 6, but the system kept incorrectly selecting September 5 and would not allow me to change it. Since it was impossible to proceed with the correct dates, I attempted to complete the booking through the app, which oddly added 15 pounds to the return flight compared to the website. During the passenger details step, I encountered another issue: my email address was automatically truncated from “.com” to “.co”. When I tried to correct it by adding the “m”, the app deleted it again, and I could not continue because it claimed the details were invalid. There is no effective way to get help - neither via the website nor the app. The only option is an automated chatbot that is completely useless. Very frustrating experience and total lack of customer support - in the end, no flight booked. UPDATE 27.05.26: Thank you for your reply, but you have not fully addressed the issue I reported. The problem with the email field is still present: the app automatically truncates my address from “.com” to “.co”, and when I try to correct it, the “m” is removed again. As a result, I still cannot proceed or even access the app properly. It seems to be caused by a limitation on length or accepted characters in the email field. UPDATE 03.06.26 I have installed the latest version you just released (15.2.1), and the issue is still not resolved. The email field continues to truncate my address from “.com” to “.co”, making it impossible to proceed. This is the problem you mentioned would be fixed in this release, so it’s quite frustrating to see no improvement. Could you please confirm whether this fix has actually been deployed, or if there is another timeline for when it will be properly resolved? Thank you ### 1/5 — Doesn’t work *2026-05-28, version 15.21.0* Downloaded the app because the website doesn’t let you check out so then I google the issue and it says to download the app, but then I have the same issue. ### 1/5 — Website and app made by a 2 year old *2026-05-22, version 15.21.0* App and website have there payment systems down every now and then, as-well as having terrible navigation. ### 1/5 — Doesn’t work *2026-05-21, version 15.21.0* Get to payment section and nothing. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App! *2026-08-27, version 15.25.0* Super simple and easy to use. The info is clear and intuitive. The only glitch I find is that sometimes the app notifies you that your flight has been delayed when in actual fact its on time!! ### 5/5 — Mr Muzamal Hussain Bajwa *2026-08-17, version 15.25.0* Five stars ### 5/5 — Excellent *2026-08-16, version 15.25.0* Easy too use overall excellent service ### 5/5 — Great Service *2026-08-13, version 15.24.0* Highly recommend. Thank you. ### 5/5 — The company to fly with *2026-06-23, version 15.22.0* Very happy with the service of course it’s not the cheapest but it worthwhile paying the extra for the comfort, clean and the family friendly service you get. Presentation is everything ### 5/5 — Easy to use *2025-12-08, version 15.15.0* Lots of options regarding seats and luggage not restricted to both passengers having to purchase bags . So money to be saved ### 5/5 — Flights *2025-11-30, version 15.14.0* Brilliant, easy to use can’t fault it ### 5/5 — Easy to Book *2025-11-13, version 15.14.0* Easy to book search no issues follow instructions good for seniors ### 5/5 — Assistance *2025-10-11* Je trouve très dommageable de ne pas pouvoir contacter l’assistance en cas de problème. Étant bloqué à Barcelone avec des billets achetés et souhaitons les modifier malgré plusieurs appels à la plate-forme en France et celle de Barcelone. Aucune réponse. Je trouve normal au vu de la qualité de la compagnie pour avoir volé à plusieurs reprises sur cette compagnie. Cordialement Christian CHERFALLOT **Developer response:** Bonjour, nous sommes désolés pour ce qui s'est passé, nous espérons que tout s'est finalement arrangé. Cordialement. ### 5/5 — Merci *2025-07-29* De loin la meilleure que Ryanair ou autre d’ailleurs, **Developer response:** 💛💛💛💛💛 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*