# VUEWorks: CitizenVUE — Service Requests from Citizens

> Citizen reporting app for community issue submission and service request tracking. (iPhone/iPad app by VUEWorks, LLC.)

- Source: https://appshunter.io/ios/app/vueworks-citizenvue/id1447883730 (this page in markdown: same URL + `.md`)
- Developer: [VUEWorks, LLC](https://appshunter.io/developer/975729709)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.40/5 from 7 App Store ratings
- Age rating: 4+
- Requires: iOS 15.0 · 65 MB
- Released: 2019-08-28
- Data updated: 2026-08-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/vueworks-citizenvue/id1447883730/reviews.md

## What is VUEWorks?

CitizenVUE is a mobile application used to encourage community involvement by engaging residents to submit a service request to the local service organization in order to help maintain safety and awareness.  Citizens who live in participating areas can download the free application.  When an item of concern is seen, citizens may submit a request and include comments, photos and documents to provide additional details on the issue.  Email tracking of the request is optional.  Service Requests received through CitizenVUE will populate directly into the organization’s VUEWorks asset management software.

## Key features

- Submit service requests
- Include photos and documents
- Optional email tracking
- Direct integration with VUEWorks
- Encourages community involvement


## Frequently asked questions about VUEWorks

### What is CitizenVUE used for?

CitizenVUE is a mobile application designed to encourage community involvement by allowing residents to submit service requests to their local service organization. This helps maintain safety and awareness by reporting items of concern.

### Can I add details to my CitizenVUE requests?

Yes, when submitting a request through CitizenVUE, you can include comments, photos, and documents to provide additional details about the issue.

### Is CitizenVUE free to download?

Yes, citizens who live in participating areas can download the CitizenVUE application for free. The app is listed as 'Free' with no in-app purchases or ads.

### How does CitizenVUE work with local organizations?

Service Requests submitted through CitizenVUE will populate directly into the organization’s VUEWorks asset management software, streamlining the process for local service providers.

### Does CitizenVUE track requests via email?

Email tracking of service requests submitted through CitizenVUE is optional. You can choose to enable this feature for your reports.

### What devices support CitizenVUE?

CitizenVUE is supported on iPhone, iPad, and iPod devices. The app is rated for ages 4 and up.

### How often is CitizenVUE updated?

The latest version of CitizenVUE is 2.5.1, last updated on April 20, 2026. This indicates a relatively recent update, suggesting ongoing development and support.

### What is the user sentiment for CitizenVUE?

CitizenVUE has a perfect rating of 5.0 stars from 6 ratings, indicating a highly positive user sentiment among its current users.

## Version history (last 5 releases)

### 2.6.1 — 2026-07-17

- Support for additional custom styling with VUEWorks 2.1.1
- Ability to delete unsubmitted requests
- Filtering options for My Requests
- User experience improvements and bug fixes

### 2.5.1 — 2026-04-20

- Fixed an issue related to the Description field

### 2.5.0 — 2026-04-15

- Support for VUEWorks-based citizen accounts
- New admin option to allow requests outside jurisdiction
- Address locator improvements
- Design and performance improvements
- Bug fixes

### 2.4.2 — 2026-03-04

- Fixes map rendering issues

### 2.4.1 — 2025-09-16

- Fixes issue with image uploads
- Usability improvements

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| App | Rating | Price | Category |
| --- | --- | --- | --- |
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| [First Due Mobile](https://appshunter.io/ios/app/first-due-mobile/id1300758445) | 2.9 (769) | Free | Productivity |
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| [NinjaOne Assist](https://appshunter.io/ios/app/ninjaone-assist/id6451313359) | 5.0 (4) | Free | Productivity |
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## More apps by VUEWorks, LLC

- [VUEWorks: MobileVUE](https://appshunter.io/ios/app/vueworks-mobilevue/id975729710)
- [VUEWorks: FieldVUE](https://appshunter.io/ios/app/vueworks-fieldvue/id1155607975)
- [VUEWorks: WorkforceVUE](https://appshunter.io/ios/app/vueworks-workforcevue/id1629504444)

All apps by VUEWorks, LLC: https://appshunter.io/developer/975729709

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*