# VULTe — user reviews

> 282 indexed App Store user reviews of VULTe by Polaris Bank Limited, rated 3.22/5 from 540 ratings.

- Source: https://appshunter.io/ios/app/vulte/id1541640258/reviews
- App overview in markdown: https://appshunter.io/ios/app/vulte/id1541640258.md
- Rating breakdown: 5★ 215 · 4★ 18 · 3★ 18 · 2★ 16 · 1★ 111

## What do users think of VULTe?

Overall sentiment: negative

**Pros**

- 👍 Nice app design
- 💡 Useful features
- 🚀 Fast and responsive

**Cons**

- 🐛 Frequent crashes and errors
- ⚠️ Slow and sluggish performance
- 🤕 Poor customer service
- 💰 Debit issues and lack of refunds

**Commonly reported bugs**

- Login issues
- Transaction failures
- Account verification problems

**Most requested features**

- Dark mode option
- Improved transaction history
- Seamless biometric login

## Newest reviews (17 of 282)

### 1/5 — Terrible app

*2026-07-04, version 3.2.6*

You literally can’t do anything on the app asides make transfers. All the features don’t work. You can’t upgrade your account via the app or make a dispute. If it’s not gonna work why include it?

### 1/5 — Review

*2026-06-18, version 3.2.6*

Very bad. Your bank cannot give a customer simple transaction receipt of a particular inflow or outflow. Both in your branches (physical) or on your applications.

### 1/5 — Poor service

*2026-06-16, version 3.2.6*

I have been going to my branch to get my card since last year December till date June 2026, they’ve been telling me no card available,and I also need to verify my profile on my app I can’t do that without atm card or token (also asked for token not available) I haven’t been able to withdraw money from the acct since then.

### 1/5 — Account to be debited not loading for the past 3 days

*2026-06-15, version 3.2.6*

Poor user interaction.

### 1/5 — Useless bank

*2026-06-14, version 3.2.6*

Polaris bank is the most useless bank in Nigeria your service is poor everything about you, I regret banking with you and i don’t advice an enemy of me to bank with you useless animals

### 1/5 — Amasi

*2026-06-11, version 3.2.6*

Why can’t I verify my profile with my card very bad app

### 1/5 — Worst bank app ever

*2026-06-10, version 3.2.6*

Ever since i’ve using this app there’s always a problem or issue, this app is trash, the bank it self is rubbish

### 3/5 — My app didn’t show anything

*2026-06-05, version 3.2.6*

I login the app not show anything

### 1/5 — Poor online service

*2026-06-02, version 3.2.6*

Poor online service

### 1/5 — Worst App ever

*2026-06-01, version 3.2.6*

Is there a minus zero to rate this. Constantly not working, absolutely horrendous

### 1/5 — Worst bank

*2026-05-29, version 3.2.6*

Worst bank ever

### 1/5 — VULTe App is Sħ!t

*2026-05-27, version 3.2.6*

Nigeria has over 800k professionals software engineers and Web-App Developers. Polaris team still can’t employ good Software engineers and Web-App Developers to fix their buggy App , I can’t buy Airtime, Data nor even Transfer my own money. Honestly if there is half star I will rate the VULTe App half star out of 5 . 
This App is the worst Mobile banking App I have used in my life 
The App is Sħ!t

### 1/5 — Review

*2026-05-25, version 3.2.6*

You are very weak and slow at what you do…. Your network keep failing everyday. 
Thanks

### 1/5 — Very very very poor

*2026-05-23, version 3.2.6*

This bank app is an absolute joke honestly

### 1/5 — Bad review

*2026-05-22, version 3.2.6*

It’s annoying I can’t even see my transactions. I get debited without receiver seeing it

### 1/5 — Worst bank ever!

*2026-05-22, version 3.2.6*

Holding customers to ransom with our hard earned money, app is always inaccessible for weeks.

### 1/5 — Polaris bank review

*2026-05-20, version 3.2.6*

Worst bank so far this 2026, infact, it’s not reliable for business not even for personal banking

## Most critical reviews (10 lowest-rated)

### 1/5 — Rubbish bank. Banking system 5/100

*2026-08-26, version 3.2.6*

Network always slow. Banking system always poor. Other banks are working fine but Polaris bank always slow. Just to transfer money network bad, microfinance banks are fast while Polaris bank is always slow for the past decades. You guys can do better. Isn’t everytime you will be giving customers hard time to send money and do transactions with your bank

### 1/5 — Have been stranded for 4days because of their network

*2026-08-24, version 3.2.6*

I’ve never been this frustrated,cannot access my own money!!!

### 1/5 — Network

*2026-08-24, version 3.2.6*

So frustrating. I’ve been trying to recharge my airtime since this afternoon, but the transaction isn’t going through.

### 1/5 — Make a better app

*2026-08-23, version 3.2.6*

Really bad

### 1/5 — Awful

*2026-08-20, version 3.2.6*

Awful bank with horrible non functioning app

### 1/5 — Bad

*2026-08-14, version 3.2.6*

Improve your data and software

### 1/5 — Very poor service

*2026-08-05, version 3.2.6*

Poor service almost all the time

### 1/5 — Poor

*2026-08-04, version 3.2.6*

Poor

### 1/5 — Worst bank

*2026-07-31, version 3.2.6*

This bank has the most useless customer care support… secondly the app is nothing to write home about. Thirdly,someone can send you money and it would successful on their end but then here is a bank that never reflect the money in your account

### 1/5 — Bad

*2026-07-24, version 3.2.6*

Bad

## Most praised reviews (10 highest-rated)

### 5/5 — How much is your USD selling rate today?”

*2026-08-13, version 3.2.6*

Munkaila sani

### 5/5 — Hi

*2026-06-05, version 3.2.6*

This app is not making sense

### 5/5 — Complain

*2026-06-04, version 3.2.6*

Bad, you guys network is recently bad now. And I’m still in tier 2 despite the fact that I have upgraded my account. 
And I can’t even change my profile picture to something finer.
And that only is already giving me headache and change of mind using this bank😡

### 5/5 — Tired

*2026-05-14, version 3.2.5*

It's been a terrible experience with this bank for the past 4 weeks. Can't login, when you login can't transfer funds, when funds want to go OTP becomes an issue.

### 5/5 — Good

*2026-03-28, version 3.2.1*

Good

### 5/5 — Remita payment

*2025-11-27*

This new version hasn’t been allowing me to use remita in paying my school fees, I look forward to that in the future version

### 5/5 — Best bank!

*2025-11-16, version 3.1.4*

It’s works so perfectly.

### 5/5 — The app features and design is beautiful

*2025-11-13, version 3.1.4*

Very swift and easy to use.

### 5/5 — New VULTe 3.0

*2025-09-29, version 3.1.2*

Love the new look and the tutorial. Nice one

### 5/5 — Vulte

*2025-08-13, version 3.0.7*

I love the new look and it’s got more features

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
