# Vyn SmartVideoNotes® — Service, Communities, Sales > AI-powered guided video platform for field service organizations. (iPhone/iPad app by HUMANLEARNING LIMITED..) - Source: https://appshunter.io/ios/app/vyn-smartvideonotes/id1120732236 (this page in markdown: same URL + `.md`) - Developer: [HUMANLEARNING LIMITED.](https://appshunter.io/developer/820928863) - Category: Business - Price: Free - Rating: 5.00/5 from 2 App Store ratings · 3 written reviews indexed - Age rating: 4+ - Requires: iOS 16.4 · 56 MB - Languages: Arabic, English, French, German, Indonesian, Italian, Portuguese, Chinese, Spanish, Chinese and 2 more - Released: 2017-03-22 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/vyn-smartvideonotes/id1120732236/reviews.md ## What is Vyn SmartVideoNotes®? Organisations navigating distributed assets are plagued by a lack of visibility. Back-office teams rely on static, tick-box forms that don’t capture the real-world context of work. The clash of unstructured human data & structured IT systems means we have a constant gap between what we are reporting & what’s happening in the field. This leads to frustrated customers, delayed quotes, high rates of non-compliance, wasted truck rolls, and costly blind spots that risk safety and compliance. Trusted by 90% of top UK utilities, as well as telecoms and retail clients, Vyn closes the gap between the field and the control room. It is a mobile-first Agentic Video Intelligence Work Platform that enables customers, contractors, or engineers to capture short, guided video updates. Vyn AI™ automatically reviews and audits every submission - providing a first level of triage to verify quality and safety in real-time. Full contextual visibility also enables junior colleagues to be upskilled, with a searchable knowledge base and insights from remote experts. Vyn CX (Customer Experience): Empowers customers to ‘show and tell’ via a browser (no app needed). Users submit guided video workflows for tasks like smart meter pre-installation surveys or troubleshooting leaks. The AI categorises the job, accelerating quotes and resolution. Vyn FX (Field Experience): Digitises assurance for the asset lifecycle. Field teams use guided workflows for construction Inspection Test Plans (ITP), safety compliance checks, and asset handovers. The Agentic AI audits work against regulations, enabling remote oversight and non-compliance alerts. ## Key features - Guided video capture - AI-powered review and auditing - Real-time quality and safety verification - Contextual visibility for teams - Browser-based customer experience option - Digitized field assurance ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/vyn-smartvideonotes/id1120732236/reviews.md ### 5/5 — Vyn *2025-05-21, version 1.5.42* The best app ever ### 1/5 — Pro Max Camera *2024-10-09, version 1.5.13* iPhones 15, 16 Pro Max’s camera not picking up asset captures of barcodes ### 1/5 — Good luck logging in *2020-07-10, version 1.1.26* Most stressful app experience yet. An hour and a half later and I can’t even create an account. ## Frequently asked questions about Vyn SmartVideoNotes® ### What is Vyn SmartVideoNotes® used for? Vyn SmartVideoNotes® is a platform that uses guided video to help organizations improve visibility between field operations and back-office teams. It's designed to capture real-world context of work, reducing gaps in reporting and improving efficiency. ### Who uses Vyn SmartVideoNotes®? It is trusted by organizations in utilities, telecoms, and retail, with 90% of top UK utilities using it. It's suitable for companies with distributed assets and field teams. ### How does Vyn SmartVideoNotes® use AI? Vyn AI™ automatically reviews and audits every video submission. This provides a first level of triage to verify quality and safety in real-time, and offers contextual visibility for upskilling junior colleagues. ### Can customers use Vyn SmartVideoNotes® without an app? Yes, Vyn CX (Customer Experience) allows customers to 'show and tell' via a browser without needing to download an app. This is used for tasks like pre-installation surveys or troubleshooting. ### What kind of data does Vyn SmartVideoNotes® collect? It captures short, guided video updates from customers, contractors, or engineers. The AI then categorizes this information for tasks like accelerating quotes and resolutions. ### Is Vyn SmartVideoNotes® suitable for compliance checks? Yes, Vyn FX (Field Experience) digitizes assurance for the asset lifecycle. The Agentic AI audits work against regulations, enabling remote oversight and non-compliance alerts. ### How often is Vyn SmartVideoNotes® updated? The latest version is 1.5.71, last updated on March 17, 2026. This indicates a consistent update schedule for the application. ### Does Vyn SmartVideoNotes® have ads? No, Vyn SmartVideoNotes® does not contain advertisements. It is a free application designed for business use. ## Version history (last 5 releases) ### 1.5.85 — 2026-08-12 Enhanced offline support ### 1.5.84 — 2026-08-09 Related Vyns feature Turkish language support ### 1.5.83 — 2026-08-02 Actions feature ### 1.5.82 — 2026-07-13 Login improvements ### 1.5.81 — 2026-06-02 Bringing AI Insights feature to native apps ## Apps similar to Vyn SmartVideoNotes® | App | Rating | Price | Category | | --- | --- | --- | --- | | [Dayforce Learning](https://appshunter.io/ios/app/dayforce-learning/id1444899512) | 2.6 (40) | Free | Business | | [Halliburton eRedBook® Mobile](https://appshunter.io/ios/app/halliburton-eredbook-mobile/id507496941) | 3.7 (30) | Free | Business | | [NexTier OFS](https://appshunter.io/ios/app/nextier-ofs/id1532104516) | 4.5 (26) | Free | Business | | [SENSEPOINT APP](https://appshunter.io/ios/app/sensepoint-app/id1439869646) | 1.5 (6) | Free | Business | | [ServiceMax Go](https://appshunter.io/ios/app/servicemax-go/id1331753646) | 1.2 (46) | Free | Business | | [IUCX](https://appshunter.io/ios/app/iucx/id6742508806) | — | Free | Business | ## Related topics [pge](https://appshunter.io/ios/topics/pge) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*