# Vyncs: Connected Car OBD v2.0 — user reviews

> 128 indexed App Store user reviews of Vyncs by Agnik LLC, rated 3.80/5 from 435 ratings.

- Source: https://appshunter.io/ios/app/vyncs-connected-car-obd-v20/id6443603113/reviews
- App overview in markdown: https://appshunter.io/ios/app/vyncs-connected-car-obd-v20/id6443603113.md
- Rating breakdown: 5★ 252 · 4★ 43 · 3★ 32 · 2★ 17 · 1★ 91

## What do users think of Vyncs?

Overall sentiment: negative

**Pros**

- ⭐ Great app - keeps me up to date
- ⭐ Accurate tracking and vehicle health monitoring
- ⭐ Helpful for parents to monitor teen drivers
- ⭐ Sleek design and user-friendly
- ⭐ Precise location tracking

**Cons**

- 🐛 Connectivity issues, GPS signal problems
- 🐛 Buggy app with frequent crashes and freezes
- 🐛 Slow performance, long load times
- 🔍 Confusing and not very user-friendly
- 💰 Misleading pricing, hidden fees
- 🔒 Login and account issues

**Commonly reported bugs**

- App frequently crashes or freezes
- GPS signal and location data issues
- Login problems, can't access account
- Trouble adding and managing vehicles

**Most requested features**

- Improve navigation between vehicles
- Bring back old app features like trip history
- Add dark mode option
- Enhance real-time location tracking

## Newest reviews (16 of 128)

### 2/5 — Could be better

*2026-05-20*

It’s great when it works. I have only been able to use it half the time I have had it because the app has so much trouble not working. I’ve had it for 4 months and honestly the app has worked half the time. When they get the app together it would be worth it. And is almost impossible to reach customer service when the app is like this.

**Developer response:** Thank you for letting us know about your experience with Vyncs App. All the features of the app are now fully functional. You should be able to use them now. If you still face any issue, please report the issue in this link: https://vyncs.com/contact-us.aspx

### 2/5 — Zones not working

*2026-05-01, version 12.05*

Zone notification entry and exit did not return after the hack. They worked for one day then stopped. Tech support said unplug the unit then plug it back in. That didn’t work. This is beyond frustrating and clearly an issue on Vyncs end that has not been fixed

### 2/5 — Doesn’t always work

*2026-04-14, version 12.04*

Sometimes works sometimes does not

### 3/5 — Slow app

*2026-04-14, version 12.04*

The app keeps locking up. It’s not logging trips or speed or curfew notifications.

### 4/5 — Great, but I got locked out

*2026-04-13*

This app, it’s great. Haven’t had a problem with it, works great

Only issue is that I recently had to delete the app, due to space on my phone, but when I reinstalled the app, it doesn’t recognize my credentials. Help

**Developer response:** We regret that you are having a log in issue. Please try once more to log in. If you still have a problem then contact us through the helpline number.

### 1/5 — Not happy!

*2026-04-10, version 12.04*

Been off for 2 weeks now with no explanation from Vyncs!!! Not happy

### 1/5 — Does not work

*2026-04-10, version 12.04*

This app has been down since April 2026... no customer service response

### 1/5 — Bombs out

*2026-04-08, version 12.04*

Can scan barcode but can’t verify. The app errors out and exists redownloaded 2 times same error can’t even log into my account it exits

### 1/5 — Stopped working

*2026-04-07, version 12.04*

Hacked? About a week ago we started receiving weird message notifications from the app regarding Epstein and no kings. Bizarre. Then the app stopped working. Won’t let us login, or reset login or anything. No response from their website chat. The corporate phone number hangs up on you. Trash. Beware.

### 1/5 — Very slow

*2026-04-07, version 12.04*

Doesn’t working properly

### 1/5 — Stopped working

*2026-04-05, version 12.04*

About a week ago the app stopped letting me sign in. It is slow to even let me put my password in.   Websites and in app chat not responding.   Did I was my money an garbage?

### 1/5 — Slow and spoty

*2026-04-02, version 12.04*

Navigation is difficult , loading takes forever every time you go to a different page and come back you have to zoom in to find

### 1/5 — App stopped working

*2026-04-02, version 12.04*

Paid for the year subscription and the app was working great. All of the sudden this morning I am locked out. The app doesn’t recognize my username or password. When I try to reset my password the submit button doesn’t work. I uninstalled and reinstalled. It still won’t recognize my username and password. It also won’t let me reset my password, submit button still won’t work. Very disappointed.

### 3/5 — It’s ok

*2026-03-28, version 12.04*

Locks up and I can’t see where the car is till 1/2 he later

### 1/5 — DO NOT BUY THIS UNIT

*2026-03-13, version 12.04*

This app repeatedly looses gps data and stops reporting. Even though the unit in the car reports excellent gps signal. When I put in a ticket they reset their computer system and it starts working again. Horrible device, even worse customer service. DO NOT BUY this unit. You'll be sorry.

### 1/5 — The gps tracker stop

*2026-02-27, version 12.03*

Stop working

## Most critical reviews (10 lowest-rated)

### 1/5 — Waste of money and time

*2026-05-27, version 12.06*

Hasn’t worked in over a month, keep getting the same run around…. We’re working on it… should be fixed soon

### 1/5 — Customer Service

*2026-04-28, version 12.05*

Some how I was logged out and now can’t log in. I’ve deleted and reinstalled app, nothing. I’ve called numerous times and a recording answers then just hangs up after making selection. I’ve tried online tech support and of course, error!  I’m stuck with a system you can’t use.

### 1/5 — Terrible experience

*2026-04-22, version 12.05*

I can’t access my account, support is never available, and whenever I try to leave a message for support, I always get an error.

### 1/5 — No support

*2026-04-17*

I have been having trouble with the device. It constantly shows buffering and the page and trips don’t open. Only buffering. I’ve turned my phone or tablet off, uninstalled and reinstalled the app but that doesn’t work. I only purchased this device less than 30 days ago. When I purchased from you previously I didn’t have a problem. I can’t find a phone number for real world tech support. Please assist.

Sincerely,
Sherard C.

**Developer response:** Thank you for being with Vyncs. Our team is restoring all services in phases while protecting customer information and our core services. We are in contact with the highest level of national law enforcement. We will not charge you for the downtime. This is the least that we can do.

### 1/5 — Stopped working after 4 Mo

*2026-04-16, version 12.05*

My app has been completely bugged for the last 3 weeks straight. What’s the point of paying for fleet services when I have no idea where my fleet is?

### 1/5 — App has not worked for 4 weeks!

*2026-04-16, version 12.05*

The app has not worked for 4 weeks.  There has not been any communication from the company or details on how we will be compensated for this outage.  Very disappointing!

### 1/5 — Failed during a very important time

*2026-04-14, version 12.04*

This app failed for several days. Unfortunately it was a very critical time for my family and you need to was during a trip. We received no explanation as to the failure. I was very disappointed.

### 1/5 — Difficult installation process and cumbersome app

*2026-04-13, version 12.04*

Very difficult to install, app is not user friendly. Device works fine

### 1/5 — Joke

*2026-04-13, version 12.04*

You’re kidding right?

### 1/5 — System outage, poor customer support

*2026-04-12, version 12.04*

I have been a member for several years. They recently suffered a system wide collapse rendering devices inoperable. They offer no compensation to customers nor do they offer any way to contact them. Check socials yourself for numerous customer complaints

## Most praised reviews (10 highest-rated)

### 5/5 — Very Satisfied

*2026-04-10*

I have put the device on my teenage son’s car and get alerts if he drives away from his usual route of school, library, taekwondo studio and my mother’s home from the app on my phone. I joined the places on his regular route on a map and I did not even care to make a circle. Yet the app alerts me when my son leaves the zone or enters it. Also, I can see his speeding zones. All of it just with an annual subscription fee.

**Developer response:** Hello there! Thanks for your kind words! If you need any help with your Vyncs device or account then feel free to contact us.

### 5/5 — Keeps track of my travels

*2026-04-02, version 12.04*

The app is easy to use and I appreciate how it keeps track of where I’ve been

### 5/5 — Works great

*2026-03-30, version 12.04*

Syncs, connects very well

### 5/5 — Great!

*2026-03-05, version 12.04*

Used for a few years now, no problems

### 5/5 — Great

*2025-12-04*

My family has five members, and we own 5 separate vehicles. I bought 5 separate Vyncs Basic devices to track our vehicles. I have been a customer of this brand for years. Sure, their services sometimes get spotty, but in the end, at this price, when my requirement is basic vehicle tracking, I don't think there is any other GPS tracker brand in the market that can compete with Vyncs!

**Developer response:** Hello there! Thanks for your kind words! If you need any help with your Vyncs device or account then feel free to contact us.

### 5/5 — Thank you

*2025-07-14, version 11.25*

This stuff works good

### 5/5 — Just getting started

*2025-03-25, version 11.25*

Not yet

### 5/5 — Vyncs 2.0 is very slow

*2025-02-05*

D/L the Vyncs 2.00.  Two into it, and I didn’t like because it is very slow to give out information like location, etc.

**Developer response:** Hi. Thanks for reviewing our app. We have considered your feedback. We will make the necessary changes to the app UI in the next update. Bear with us, please.

### 5/5 — VYNCS

*2024-12-03, version 11.24*

great app - keeps me up to date on all activities pertaining to my vehicle

### 5/5 — As long as this thing protects my new Corvette, I’m good

*2024-11-23, version 11.24*

“02

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
