# VyStar Card Control — user reviews > 147 indexed App Store user reviews of VyStar Card Control by Vystar Credit Union, rated 2.60/5 from 586 ratings. - Source: https://appshunter.io/ios/app/vystar-card-control/id1321651510/reviews - App overview in markdown: https://appshunter.io/ios/app/vystar-card-control/id1321651510.md - Rating breakdown: 5★ 187 · 4★ 39 · 3★ 20 · 2★ 40 · 1★ 300 ## What do users think of VyStar Card Control? Overall sentiment: negative **Pros** - 🚀 Instant transaction notifications - 🔒 Ability to lock/unlock card - 💡 Customizable push notifications **Cons** - 🐛 App frequently crashes or fails to load - 🤔 Separate app instead of integrated into main banking app - 🕰️ Slow or unreliable server connections - 😤 Inability to access account or lock/unlock card when needed **Commonly reported bugs** - Login issues, unable to authenticate - Card lock/unlock functionality not working - Notifications not being received **Most requested features** - Integrate card control features into main banking app - Improve server stability and reliability - Add option to view account balance within app ## Newest reviews (20 of 147) ### 2/5 — Poor Connection Issue *2026-06-27, version 6.2.10* I’ve had this account for years now and as of late the card control app has been having a connection issue please have your IT department look into this ### 1/5 — Not very good *2025-09-16, version 6.2.10* I wish they will fix this app I use it all the time sometimes it won’t work and I will be in shops and can’t unlock my card I faithfully have too delete app and download it again every other week please fix ### 1/5 — Unreliable *2025-09-10, version 6.2.10* I have to uninstall and reinstall this app multiple times a week in order to be able to lock and unlock my card ### 1/5 — Terrible App *2025-09-09, version 6.2.10* I have to keep installing and deleting the app in order for it to actually work. The app also says it does not support one of my credit cards that is from Vystar. Which does not make sense because the credit card is a vystar card. The app is just terrible. I will be deleting it for good. ### 1/5 — Card control app *2025-09-07, version 6.2.10* This app used to work PERFECTLY. I now cannot get it to open, even through the webpage. I can’t unlock my card.. or make any changes on where it can be used and the amount I set max. I don’t know why this app went from being so great, to broken? ### 2/5 — The WORST *2025-09-06, version 6.2.10* The worst APP ever ! After this update it didn't fix anything made it worst you can't log in half of the time it's always processing once you are logged in , not a guarantee you'll be able to lock or unlock your card ! It's ridiculous!!! Please fix this . ### 1/5 — Works sporadically *2025-09-03, version 6.2.10* It works when it wants to, Not very convenient at all. ### 1/5 — Bad *2025-09-01, version 6.2.10* This is ridiculous. This app goes out so frequently to where I cannot unlock my card to use it. Whoever started this app needs to do a major look at it and please update it fix it. ### 1/5 — App doesn't work at all. At *2025-09-01, version 6.2.10* Will not even open. Have deleted and reinstalled numerous times and still nothing. Garbage! ### 1/5 — Fix the app *2025-08-28, version 6.2.10* If I can give this app, a half a star, I would I hate it. It moves slow. I always have problems locking and unlocking my card. ### 1/5 — Horrible app *2025-08-26* This is the worse app ever. It won’t unlock your card when you need it the most! It takes forever to process after locking or unlocking card. Deleting and downloading back only makes it worse. Its no one to ask questions to about the app because its no one “work department” overall this app is a 2 out of 10 and i gave it 2 points because it show me transactions more clearly and they come through fast! (Get a new bank pls) ### 1/5 — Worse *2025-08-24, version 6.2.10* Worse app ever and the worst part it’s from a bank.. not just a random unnecessary app. ### 1/5 — Unacceptable *2025-08-13, version 6.2.10* Headache ### 2/5 — Terrible *2025-07-27, version 6.2.10* The waiting to open the app is too long and 99% isn’t working ### 2/5 — Terrible *2025-07-20, version 6.2.10* The waiting to open the app is too long ### 1/5 — Horrible *2025-07-13, version 6.2.10* This is the worst app, I have to uninstall and install multiple times just to try and get the app to work. ### 1/5 — Crashes *2025-07-13, version 6.2.10* The app crashes as soon as you trying to buy something ### 2/5 — Horrible *2025-06-24, version 6.1.0* The app only works part of the time. You go to unlock your card and it doesn’t load so you reinstall it and still doesn’t load. Then you’re stuck at the store looking dumb unable to unlock the card. ### 1/5 — New update 2025 *2025-06-21, version 6.1.0* New update, I’m not able to view balance from card control now more i have to login to check my balance, i enjoy that feature cause it cut the login timeframe ….. please add it back !!! June 21 2025—- App not loading and not able to unlock card!! ### 1/5 — Why is this not integrated into the Vystar mobile app??? *2025-06-06, version 6.1.0* From the grammatical wonkiness to the broken functionality it’s clear that quality assurance was not a priority for the team behind this app. Ever since Vystar transitioned to this new IT group their apps and online solutions have been unreliable to the point that I switched banks. Why is this even a standalone app and not part of the parent Vystar mobile app? ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable Signin *2026-01-28, version 6.2.10* Unable to signin says low or no connection but my connection is Good on another app. Are u need NASA connection for this f apps???! ### 1/5 — Doesn’t work *2025-12-08, version 6.2.10* Trash ### 1/5 — Horrific *2025-10-14, version 6.2.10* This app stay having problems and it’s like yall see everyone saying how terrible it is and yall not even tryna fix it like get it TOGETHER. Nobody wanna sit up here and be waiting for a while just to unlock the card because for whatever reason the server never works. ### 1/5 — Very poor service *2025-10-13, version 6.2.10* This is the most frustrating app I have ever encountered. The amount of times I have to delete and reinstall just to unlock the card. Please fix this app😒😏 ### 1/5 — Horrible I can never unlock my card *2025-10-12, version 6.2.10* Anytime I use the app it takes forever to unlock . Literally couldn’t pay rent because I couldn’t unlock my card . ### 1/5 — Please fix *2025-10-09, version 6.2.10* How can an app be so hard to fix and so frustrating? I’ve been unable to make online payments and been stuck at store checkouts because I needed to go into card control to make adjustments. Can you imagine being stranded at checkout with over $100 worth of groceries, with a line of disgruntled and impatient customers waiting behind you while the cashier waits (also impatiently). One time I had to go to the in-store ATM and withdraw funds. Another time I again had to ask to put my cart to the side while I drove down the road to a Vystar bank, make a withdrawal, drive back to the store, and go through the checkout stand again. This is by far not the only frustrating experiences I’ve had because of lack of fluency between my accounts and this app. And it’s been this way…how long? For what it’s worth I implore you to PLEASE fix it once and for all. I’ve otherwise always been very pleased with Vystar banking. Been with them over 20 years. But I’ve been a nervous wreck holding my breath too many times with this app. It could be a game changer. ### 1/5 — This app is horrible *2025-10-08, version 6.2.10* I can’t unlock or lock my card this is insane . ### 1/5 — NEEDS TO BE FIXED ASAP *2025-10-02, version 6.2.10* This app is horrible, and it needs to be fixed. Either I have to turn off my phone and turn it back on, or uninstall and reinstall the app just for the app to work. It doesn’t make any sense. I seem to always have problems with VYSTAR AS A WHOLE, and it makes me want to change my bank even though I have been with them for YEARS! ### 1/5 — What’s the purpose *2025-09-25, version 6.2.10* Doesn’t allow me unrestricted my card and is annoying to log into. Don’t recommend this union anymore ### 1/5 — useless *2025-09-22, version 6.2.10* what’s the point of a card control app if it never works ## Most praised reviews (10 highest-rated) ### 5/5 — It works *2025-01-29, version 5.70.2* For those having issues with the app, delete it, then go back into the VyStar app and select manage cards to download again and follow the prompts. Worked for me. ### 5/5 — ? *2023-01-05, version 5.45.2* It’s not letting me sign into my account at all keeps saying server can not be reached please try again I’m confused it was working all this time now it stopped ### 5/5 — Mobile banking issues *2022-05-16, version 5.45.2* This is very bothersome, and concerning, since the original App didn’t really perform all that well. ### 5/5 — App not working *2022-04-18, version 3.9.3* The app tells me my password is expired but when i log in thru the website login it works. Any changes going on? When it works, it’s easy and perfect to use. ### 5/5 — Perfection *2020-05-24* This app is perfect. You can customize push notifications to notify you of things that matter to you most. Mobil check deposits are quick and easy. Transferring funds internally is fast and simple. Managing all VyStar accounts like auto loan and credit card, from the app is easy. Card control makes to easy to turn debit cards on and off. It’s a one stop app to take care of all of your banking needs. I’m super happy with the app and how it performs. **Developer response:** Thank you for the review. We glad to see you are happy with the app. ### 5/5 — Love this app! *2019-09-14* This app saved me from potential major damage. My card number was stolen, most likely from a skimmer. Got a notification of an illegal charge in another state. Luckily the charge was small. I was able to immediately deactivate the card. Three more charge attempts were made on the card. All were denied! Haha, KMA scammers! I’ve noticed now the notifications of transactions are instantaneous in most cases. Before it took about a minute or two. One feature I would like to see is the ability to add my unsecured Visa card. ### 5/5 — Saved from scam because of the app *2019-07-08, version 3.8.0* This app is wonderful, when a scammer got ahold of my card info, I easily turned off my card and notified VyStar. ### 4/5 — It gets the job done. *2020-10-15, version 3.9.0* I download this because my chase debt card got hacked and I can not lock the debt. Only my credit card. So this gives me an ease of mind. ### 4/5 — T *2020-07-11, version 3.9.0* I lose my card a lot so this app offers the ability to turn off my card and turn it back on when I find it. Super convenient. Sometimes it’ll act weird but for the most part I’ve had no problems. ### 4/5 — App broken need updating *2020-05-19, version 3.9.0* Could give users a warning that app is going to be down since I can’t even use my card --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*