# W Box VMS — user reviews > 22 indexed App Store user reviews of W Box VMS by Resideo Technologies, Inc., rated 3.90/5 from 21 ratings. - Source: https://appshunter.io/ios/app/w-box-vms/id1016289957/reviews - App overview in markdown: https://appshunter.io/ios/app/w-box-vms/id1016289957.md - Rating breakdown: 5★ 12 · 4★ 2 · 3★ 3 · 2★ 1 · 1★ 3 ## Newest reviews (3 of 22) ### 1/5 — Terrible update *2017-01-10, version 4.0.3* I would have rated this version 0 stars if possible as it doesn't work since the update ### 1/5 — JN *2017-01-08, version 4.0.3* Sorry to say App has stopped working since recent Jan 2017 update. Was 5 stars before this update now zero stars !! Also no customer services email to assist resolution.... ### 1/5 — And crash *2016-10-24, version 4.0.2* App crashes when you press the "Picture & Video" option. Other than that works okay. ## Most critical reviews (10 lowest-rated) ### 1/5 — No login option *2024-08-23, version 4.0.3* After update no login option in the app. How to connect the app to my device if don’t have any login option. Zero rating ### 1/5 — Rubbish *2021-01-22, version 4.0.3* This app is rubbish, it works once out of 20 times! ### 1/5 — Update 2018 *2018-09-07, version 4.0.3* App now intermittent and jumping in 3 second gaps so not covering areas on cameras then grey screen and trailers from moving items, very poor " downdate" needs sorting out guys !!! ### 1/5 — SimpleDDNS not working how to fix *2017-05-12, version 4.0.3* Please fix this update. SimpleDDNS has gone and now the app does not work. Was perfect before. Any solutions to resolve this please... ### 1/5 — Hiddns ne fonctionne pas *2017-02-06, version 4.0.3* Depuis la mise à jour de Janvier 2017 l'appli ne fonctionne plus en ddns :( ### 1/5 — Bring Back DDNS *2017-01-26, version 4.0.3* Where is the zero star option? This was a 5 star App before th January 17 update ### 1/5 — SimpleDDNS is gone *2017-01-24, version 4.0.3* What have you done. Please put back the option for simpleddns. I have lost my cameras and I don't know how to configure via IP address. ### 1/5 — Terrible App *2017-01-19, version 4.0.3* Does not work on away/remote at all. Works fine on home network, but the purpose for having the app on my phone is to monitor remotely. ### 1/5 — Awful *2017-01-17, version 4.0.3* What a way to lose customers, update the app and make it so you can only use Hik Vision's DDNS - lost money on a job thanks to this. Won't be using WBOX products anymore 👎🏼👎🏼👎🏼 ### 1/5 — Stopped working *2017-01-14, version 4.0.3* 0 stars. app stopped working as it now directs to Hiddns (hikvision) not simpleddns since update. It would be nice if they'd told us! Gonna explore other sw. App still works if you use ip direct . ## Most praised reviews (9 highest-rated) ### 5/5 — Satisfait *2020-05-10, version 4.0.3* Fonctionne parfaitement en local ou à l’autre bout du monde en ddns où il fixe ### 5/5 — Works like it should *2018-12-12, version 4.0.3* This app works like the older versions of IVMS/Guarding Expert before the last update!! Way to go WBOX! DS NYS ### 5/5 — Very good *2017-11-11, version 4.0.3* Works fine. Don't use remote server, as Chinese chip program ### 5/5 — Great App *2017-02-27, version 4.0.3* My parents own several vacation rentals. They added this to the 5 bedroom beach house rental so we could make sure the house was not being used for teenage drinking parties. We put cameras on the driveway, front door and in the elevator. We love it so much we added a fourth camera to the roof to watch the surf. The app is easy to use. I am able to use it from anywhere to make sure the people checking into the home look like their photo ID. ### 3/5 — IOS problems *2022-10-26, version 4.0.3* Will not change to portrait view when the phone or iPad is rotated 90°. Problems started with IOS 16.1 update ### 3/5 — Update *2018-09-21, version 4.0.3* Please update app ### 2/5 — Was better before this update!! *2017-01-07, version 4.0.3* 5 star before, now turned into 2 star: Because app now slower to load cameras, and stays on (fluent) mode, doesn't let me change to (clear) camera mode. When trying, the modes are blank / dull not like before when indicates as red. ### 2/5 — No remote video on iPhone *2016-09-18, version 4.0.2* No remote. Computer vids only. Very dissapointing. ### 2/5 — Error 44 *2016-06-30, version 4.0.2* Works fine when I first login but when I relaunch it tries to connect to the cameras and shows Error 44. Cameras are working and I can get to them via a desktop. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*