# WAAFI APP — user reviews > 151 indexed App Store user reviews of WAAFI APP by Salaam African Bank, rated 4.00/5 from 872 ratings. - Source: https://appshunter.io/ios/app/waafi-app/id1164281864/reviews - App overview in markdown: https://appshunter.io/ios/app/waafi-app/id1164281864.md - Rating breakdown: 5★ 551 · 4★ 84 · 3★ 70 · 2★ 46 · 1★ 121 ## What do users think of WAAFI APP? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 🚀 Convenient money management - 💡 Useful for calling home - 🌟 Great app overall **Cons** - 🐛 Frequent crashes and bugs - 🕰️ Slow performance - 💰 Expensive service fees - 🔄 Forced updates disrupt usage **Commonly reported bugs** - Login and OTP issues - Inconsistent app behavior - Balance and transaction tracking problems - Incompatibility with iOS devices **Most requested features** - Improved customer support - Compatibility with older devices - Reduce mandatory update frequency - Add more banking/financial features ## Newest reviews (10 of 151) ### 2/5 — Connecting to the other person is very difficult *2026-07-25* Before it used to be good now can’t reach out other line huge problem ### 4/5 — Bluetooth failure/Can't hear other person *2026-06-12* Please fix issues related to bluetooth connection and hearing issues even on phone speaker. I purchased $5 to make calls, calls goes through but you can't hear anything even through you can see other person answered. Sometimes are ok other times are frustrating so help us fix that. Thanks, Ali from U.S ### 3/5 — Not working with some debit cards *2026-02-14, version 8.3.10* Please add debit cards and PayPal use. I stopped using credit cards then I can’t recharge my account which makes me use other apps instead. ### 4/5 — Best App for somalia *2026-01-19, version 8.3.7* Good for everything ### 4/5 — Hormuud Tel-com Somalia *2025-12-07, version 8.3.2* Waan jecelnahay waafi iyo shirkada isgaarsiinta Hormuud ### 2/5 — Mohamed *2025-11-28, version 8.3.1* updateka khasabka ahi waa masuuliyad daro ka muuqata cida samaysay appka. Mararka qaar aanay kuu fududayn inad update garayso ayaanad adeegsan karin ilaa aad update garayso Fadlan updateka khasabka ah joojiya, sigaara kuwa dib loo dhigan karo In ka badan 3 mar oo ayna ii fududayn ayuu igu khasbay appka inan update gareeyo, taaso isticmaalkisa dhan ka dhigtay mid aanan isku halayn karin 100% ### 2/5 — .. *2025-10-20, version 8.2.45* ⭐️⭐️ ### 4/5 — The best financial app in corn Africa *2025-09-20* This app is not complicated app like others reliable apps this app roughly makes using it so easy and simple ### 2/5 — Bank transfer problem *2025-07-21, version 8.2.41* Fadlan Bank yada caalamigaa kuxira sida paysii oo kale ### 1/5 — No *2025-07-07, version 8.2.40* Why force me up date for fee ## Most critical reviews (10 lowest-rated) ### 1/5 — Extremely poor customer support. *2026-08-04* Very disappointed with WAAFI Support. I waited for hours just to get help, but no one responded. Customer support should be much faster, especially when customers need urgent assistance. I hope WAAFI improves its response time and provides better support in the future. ### 1/5 — IIBSO *2026-04-14, version 8.3.14* The iibso part on the Waafi app crashes all the time, sometimes you can’t even access the food section and some restaurants are un clickable!! ### 1/5 — Waafi for international calls *2026-03-01, version 8.3.11* It’s not good the call waafi to the international calls don’t waste your money please ### 1/5 — Update *2026-02-16, version 8.3.10* I am locked out of my Waafi account requesting I update my app but the update is not available. ### 1/5 — Continues updating. *2025-12-15, version 8.3.3* Please stop this weekly or monthly updates. And lower the mb when updating. ### 1/5 — Sir/ madam waafi *2025-12-07, version 8.3.2* This app is not working for me and everytime I try to get in it shows me black and take me to my home in the screen ### 1/5 — Latest update made the app totally unusable *2025-11-29, version 8.3.2* It takes forever to load and it keeps saying that their internet issue when it’s perfectly working fine. At this point, I have to find a better alternative. ### 1/5 — Apple tap pay *2025-11-13, version 8.3.0* Kumaa xidhiidhsamaayo apple wallet si aan u istimaalo dhibaatada naga xaliya ### 1/5 — Outrageous service prices *2025-09-18* This was the first time and my last time using WAAFI app to send money through wallet, they charged me $20 for that service. It is just outrageous. Zelle, CashApp, and any other cash transfer apps don’t charge a single dollar to their customers. eDahab app charges $0.5 because of the local government tax. But the $20 service fee taken by WAAFI can not be described by anything else other than theft! (Tuugonimi) ### 1/5 — Pro *2025-09-14, version 8.2.43* Bad one ## Most praised reviews (10 highest-rated) ### 5/5 — Maneger *2026-05-04, version 8.3.14* 5 ### 5/5 — Trop bien *2026-03-31, version 8.3.14* Sa me facilite la vie ### 5/5 — Testing *2026-03-15* I have added this review for testing ### 5/5 — جدة *2025-12-17, version 8.3.3* جدة ### 5/5 — New version is not available *2025-12-09, version 8.3.3* New version is not available ### 5/5 — Businessman *2025-12-08, version 8.3.2* The best app for mopile money in East Africa ### 5/5 — Bigboss *2025-11-24, version 8.3.1* Well done 👍💯 ### 5/5 — Xasan maxamuud cawad *2025-11-13, version 8.3.0* Waa application run ahaantii ka qayb qaatay maliyadayda dhan kasta ### 5/5 — Mauvais mais pas trop *2025-11-12, version 8.2.45* J’arrive pas à faire le master card waafi et il me donne pas souvent des mise à jour ### 5/5 — Ahmed *2025-09-28, version 8.2.43* It's a fantastic app, but iPhone users experience difficulties activating and using the virtual card. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*