# Waco Curbside Services — user reviews > 16 indexed App Store user reviews of Waco Curbside Services by City of Waco, rated 4.90/5 from 492 ratings. - Source: https://appshunter.io/ios/app/waco-curbside-services/id1514282641/reviews - App overview in markdown: https://appshunter.io/ios/app/waco-curbside-services/id1514282641.md - Rating breakdown: 5★ 434 · 4★ 47 · 3★ 7 · 2★ 4 · 1★ 0 ## What do users think of Waco Curbside Services? Overall sentiment: positive **Pros** - 👍 Very helpful reminders for trash/recycle pickup - 👍 Simplifies life and makes it easier - 👍 Great for forgetful minds - 👍 Notifies about yard waste or recycling weeks - 👍 User-friendly and easy to use - 👍 Provides useful city information - 👍 Notifications are not overwhelming - 👍 App allows reporting missed services **Cons** - 🐛 Constantly crashes with workload - 🚚 Inconsistent trash pickup service (user needs to call) **Commonly reported bugs** - App crashes when performing tasks with workload **Most requested features** - Improve app stability to prevent crashes - Ensure consistent trash pickup service - Address issues with trash can placement after pickup ## Newest reviews (3 of 16) ### 5/5 — User Friendly! *2021-01-29* All information included for life in Waco! At the fingertips! Great addition to your customer service! ### 5/5 — Love it! *2020-09-12* Simple, yet great information. I like the reminders, but also like that I am not overwhelmed with notifications. ### 5/5 — Great app! *2020-09-10* Easy to use ## Most critical reviews (10 lowest-rated) ### 2/5 — Could be better *2025-05-27* Constantly crashes when attempting to do anything bearing any amount of workload. Other than that, it’s a decent app. **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 4/5 — City Service *2024-02-05* Nice to know which week is pickup for recycle or yard waste. ### 4/5 — Trash Pick up *2020-10-01* The app is very helpful! I still call every Friday to have my trash picked up BECAUSE they’re too LAZY to walk to the top of the driveway and pick it up! I have a MEDICAL LETTER ON FILE BECAUSE I CANT GO DOWN THE DRIVEWAY WITH THE GARBAGE CAN IN A WHEELCHAIR! 18 months I’ve lived here and either talk with Sarah or Kim almost every Friday! PLEASE CORRECT THIS, pick up the garbage can at the top up the driveway, and make sure you put it back where it is so you don’t block my car which resides in the garage. **Developer response:** Hello, We apologize for this issue. Please email your full address including house number, street name, and city that you live in to annad@wacotx.gov to review this service issue further. -Michelle @ ReCollect Systems Inc. ### 5/5 — Great *2025-03-20* Very helpful, always know what schedule we are on. ### 5/5 — Love this app! *2025-02-06* I love that I get a reminder the day before pickup of which bins to put out. ### 5/5 — Reminders are great! *2023-11-17* This simple app makes my life so much easier! ### 5/5 — Trash pick up *2023-10-29* Very useful. ### 5/5 — Trash pick up *2023-01-21* Someone was sure using their heads when this app came out. It’s a neat reminder for a forgetful mind like mine. Thanks again ### 5/5 — Weekly trash pick-up *2022-08-07* This app is a great way to be reminded of trash pick-up day — I do have a schedule on my refrigerator in order to keep track of recycle weeks or holidays — all I have to do is call & the schedule is mailed right after the 1st of the year — thanx to the city of Waco . ### 5/5 — Helpful! *2021-11-23* Love that the City offers this app. I check it often, and actually love the reminders it provides. I felt like leaving a review after it helped me remember it was early pickup due to Thanksgiving lol! Thanks Waco! ## Most praised reviews (3 highest-rated) ### 5/5 — Favorite App *2021-10-13* I love this app. I used to log onto the website every week to check if it was yard waste or recycling week. It’s a small thing, but in a busy day to day I love that the app notifies me which pick up week it is. We have also missed an occasional trash pick up because of busy work schedules and forgetting what day it was. The app notifications make sure I never forget! ### 5/5 — Great Reminder *2021-02-20* It is nice to have notifications of change in refuse schedule. The other notifications for other services are sure nice! ### 5/5 — Great tool, every utility needs this *2021-02-13* Love the reminders and notices. And when our service was missed I was able to notify thru the app and they came back. Thank you!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-04.*