# WaFd Bank — user reviews > 173 indexed App Store user reviews of WaFd Bank by WaFd Bank, rated 4.70/5 from 2,964 ratings. - Source: https://appshunter.io/ios/app/wafd-bank/id1054549841/reviews - App overview in markdown: https://appshunter.io/ios/app/wafd-bank/id1054549841.md - Rating breakdown: 5★ 2,504 · 4★ 248 · 3★ 45 · 2★ 41 · 1★ 126 ## What do users think of WaFd Bank? Overall sentiment: negative **Pros** - 💻 Easy to use - 📊 Helpful budgeting tools - 🔗 Ability to link external accounts - 🚀 Fast and responsive - 🌟 Excellent app overall **Cons** - 🐛 Frequent crashes and bugs - ⏱️ Slow loading times - 🔍 Missing features (e.g., check viewing, pending transactions) - 🔒 Security issues (e.g., password reset problems) - 📱 Compatibility problems on certain devices **Commonly reported bugs** - Login issues and errors - Syncing problems with external accounts - Unreliable mobile deposit functionality - Disappearing or inaccurate transaction data **Most requested features** - Landscape mode support for tablets - Improved transaction history and balance tracking - Customizable categories and budgeting options - Ability to freeze/lock debit cards - Better integration with other financial apps ## Newest reviews (13 of 173) ### 4/5 — It’s a Banking App. What more can I say. *2026-06-09, version 26.0.0* There’s update after update. Most of the time, it’s fine. But some things are just not great. The bugs aren’t as prominent as they used to be, but things get moved around, or things are redundant. Also, my biggest gripe is money going in and out. If it’s drawn out of your account, can it show a minus and be in red? And if money is added to your account, can it show a plus and be in green? That just makes sense. What it is now is just silly. Other than that, it’s fine. It’s not perfect, but it’s a banking app. It does the job. ### 2/5 — Unresponsive *2026-04-10, version 25.0.2* I was on phone with WFED discussing lost card with app open and looking for the last charges. Pop up came on asking if I was still there. I responded with Yes, need more time! I was signed out anyway! TWICE, this happened!! ### 2/5 — Problems *2026-03-05, version 25.0.2* I cannot get the app to work on my iPhone. It used to work! Deleted app and reinstalled….same thing, just a blank very dark green screen. Frustrating! Same thing on my iPad. I wanted to do a mobile deposit. Suggestions? ### 3/5 — Does not update daily *2026-01-17, version 25.0.2* I have had transactions for a week and the app does not update my account. Checks, payments and deposits have not been posted for a while, what good is that? I don’t have my actual account balance when I need it. ### 3/5 — Linked feature now missing *2025-11-22, version 25.0.2* I enjoyed the feature where I could link my credit card accounts. This appears to not be available since the last update . What gives? ### 1/5 — Unreliable at best *2025-11-03, version 25.0.2* Worst app ever. Constantly under maintenance when you need it the most. Or the server is down. Or it just sits and spins and never logs you in. Garbage. ### 1/5 — Snails pace app *2025-10-31, version 25.0.2* So, I’ve been looking for a new bank that is here locally. I picked WaFed and then signed up and downloaded the app. It takes a long time for it to load, a real long time. It won’t load Zelle. I thought it was my connection but then opened my other bank apps and they opened up as quickly as usual. More than likely I’ll have to pick a different bank because I don’t want to have issues looking at my accounts. ### 2/5 — Needs improvement *2025-10-31, version 25.0.2* The app wasn’t working for 3 weeks. It would get to the login screen but then after login it would say it can’t get into the banking information. There are a lot of glitches and it’s not a very good app. Needs some work. ### 1/5 — App is not working on my iPad *2025-10-23, version 25.0.2* App on my iPad shows some error each time I try to open it .My iPad is up to date and app also updated but the result is the same.It cannot be open . ### 1/5 — Just doesn’t work *2025-10-22, version 24.0.0* This app is a piece of trash, honestly ### 1/5 — Doesn’t work at all *2025-10-20, version 24.0.0* Get an error at launch. Tried re-installing, but that didn’t help. ### 1/5 — Least reliable ap ive ever used *2025-10-08, version 24.0.0* The ap crashes or is unavailable multiple times a week. Their spending tracker doubles everything you spend. It’s almost worthless. ### 1/5 — iPhone app doesn’t work now *2025-10-08, version 24.0.0* Fix the app for iPhone/ipad. “App had an error message” ## Most critical reviews (10 lowest-rated) ### 1/5 — notifications settings wiped *2026-08-14, version 26.1.0* after the latest updates, my notifactions settings were wipe and i did not receive any alerts about an overdraft. they charged me over $200 in fees. i was on vacation and had no idea there was even an issue. and now im having an awful time trying to get these charges reversed. it’s about enough to make me want to leave this bank. ### 1/5 — Antiquated confusing technology *2026-08-08, version 26.0.3* Their new app feels like they bought someone’s second. Their old app felt like they were letting some college kids beta test at building for them. Edit, now they would like me to call them, to tell them more about what is wrong. It would seem that they may find their answer in their own logic. ### 1/5 — Unacceptable *2026-08-06, version 26.0.3* This is just ridiculous; simply unacceptable! There’s one update after another and each brings new issues. It’s made me change my password twice in less than a week, and still won’t accept my password; making the app not just annoying, but absolutely useless! Time to find another bank. ### 1/5 — Terrible app and costumer service *2026-07-02, version 26.0.3* Made and account and it’s been taking up to 3 days to even open it when it’s finally opened they’re having issues “on their end” when I tried to log on , just a waste of time and money since they charge you $25 to open an account , I’d suggest a different option even Wells Fargo is better ### 1/5 — Update screw up app already set up *2026-06-23, version 26.0.1* Last update deleted my face id log in set up, the code took a while to arrived and then blocked me, and now i need to call customer service ### 1/5 — I’m switching banks. *2026-04-26, version 25.0.2* The mobile app as well as the browser website are always crashing, glitching, or so slow that they eventually have to restart. This is the worst banking app I’ve ever seen, and worst app in general that I’ve ever had to use. Completely useless and makes day-to-day like exponentially harder. ### 1/5 — No working *2026-04-14, version 25.0.2* Is no working ### 1/5 — Slow, clunky, unreliable *2026-03-24, version 25.0.2* This app continues to be slow and unreliable on an iPad. Sure hope they fix it someday. ### 1/5 — Terrible *2025-12-30, version 25.0.2* I’ve tried for several months on my iPhone and also on my husbands android and both can’t open the app on either. They both pop up saying error. Terrible. No updates available and deleting the app to reinstall didn’t work. ### 1/5 — Updates don't work *2025-11-25, version 25.0.2* Updates don't allow you to use the app. Tried reporting the issue. The page for reporting issues doesn't work either. Do not use app. ## Most praised reviews (10 highest-rated) ### 5/5 — Much faster *2026-07-09, version 26.0.3* Wow. Thank you for the speedy update. ### 5/5 — WaFd Bank app *2026-06-15, version 26.0.1* Love it! So much faster; great design and easy to use. Nice work, WaFd :) ### 5/5 — Nailed it *2026-06-08, version 26.0.0* Finally a banking app that just works! Fast, easy and simple to use. Love adding my other accounts too so I can see my AmEx balances without having to change apps. A bank that actually cares. Thank you! ### 5/5 — Excellent update! *2026-06-05, version 26.0.0* Face ID is smooth and quick. ### 5/5 — 5 STARS!!!!! *2026-06-04, version 26.0.0* New and improved app is awesome. It’s fast, organized, and super helpful for all your mobile banking needs. Appreciate the fixes - works great! ### 5/5 — FAST *2026-06-01, version 26.0.0* It took a long time but holy cow this new app is fast thank you. Keep building great tools ### 5/5 — Great updates! *2026-05-12, version 25.0.2* Loving the new updates and features. ### 5/5 — Easy To Use *2025-10-01, version 24.0.0* I feel this app is easy to use and navigate. ### 5/5 — Excellent app *2025-08-14, version 23.0.6* App has more features than most banks. Love the spending charts, ability to add my other bank accounts and view transaction details, like the map where the charge took place. Lots of improvements over the past 6 months! ### 5/5 — Love the Progress and see the vision! *2024-11-19, version 23.0.3* I really enjoy the integration of Plaid, it allows me to link my accounts from other institutions really quickly. A few loading issues but coming from a tech background, I understand the challenges with new updates. Can't wait to see where how far this app will go in the near future. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*