# WaFd Treasury — user reviews > 33 indexed App Store user reviews of WaFd Treasury by WaFd Bank, rated 2.30/5 from 53 ratings. - Source: https://appshunter.io/ios/app/wafd-treasury/id1343834928/reviews - App overview in markdown: https://appshunter.io/ios/app/wafd-treasury/id1343834928.md - Rating breakdown: 5★ 16 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 35 ## Newest reviews (11 of 33) ### 1/5 — Activation Key *2020-06-29* Every time I try to log in, it alway ask for my activation key. But the activation only work three time so it frustrating that I have to call the the bank to ask for the activation key after three used. I wish it just one time used of the activation key and we can log in the check our business banking freely each time. ### 1/5 — Less bank more hassle *2020-04-23, version 19.3.0* Stripped down accounts? They got em. Wanna be able to do what today’s electronic economy requires? Well that’s extra silly. Oh I got a call from someone who SAID she would help but she never did and 4 days later hasn’t called me back either. At least they have a nice app right? I wouldn’t know, you need a security code to access the app and there are 0 instructions on how to get that. ### 1/5 — Useless for bill pay *2019-11-15* I mainly need this app to pay bills on my iPad while traveling, since bill pay doesn’t work in iOS browsers. But the bill pay part doesn’t work in this app, either. I called customer service, they blamed it on iOS 13. Well iOS 13 has been out for quite awhile now, and bill pay still doesn’t work. I have to travel with my laptop just to be able to pay bills. Disappointing. ### 1/5 — Shuts down *2019-10-08, version 18.2.2* This app shuts down immediately after signing in then doesn’t allow me to even open the app afterwards. ### 1/5 — D *2019-10-07, version 18.2.2* Not compatible with iOS 13 ### 1/5 — Worst online banking experience *2018-10-22* The app issues are unacceptable for a “business banking” account. No access to my business unless I get to a desktop or a branch to get a print out to review our account. Terrible “development” by wafed **Developer response:** Thank you for contacting us. We regret that the IOS 12 update caused a temporary outage to the app. It is now fully operational and reliable. If you have not yet gained access please let us know, we’d be glad to provide assistance. ### 1/5 — It’s aweful *2018-10-20, version 18.1.0* This app doesn’t work, and I’ve not seen any action to rectify the problem. It really is making me think of switching banks. It’s truly that bad. ### 1/5 — Horrible! *2018-10-16* If I could give Washington Federal a negative I would. This app worked for about a week then stopped. Their whole redesign is horrible. You have Treasury Prime for the mobile and Treasury Express for the desktop.I have called support a number of times. This last time I was told someone from the mobile support would call... two days later still no call. As much of a hassle changing business accounts is I am seriously considering it. UPDATE: OCTOBER 15 and the app STILL doesn’t work. And STILL waiting on support to call. Even with the disaster of the business accounts they still went ahead with switching the personal accounts. Completely locked out of all my accounts on the mobil. Worst banking experience ever! **Developer response:** Thank you for contacting us. We regret that the IOS 12 update caused a temporary outage to the app. It is now fully operational and reliable. If you have not yet gained access to either app please let us know, we’d be glad to provide assistance. ### 1/5 — Terrible App / disastrous *2018-10-08* This is been a nightmare to try and coordinate this app. It doesn’t work it doesn’t open and their new online interface is also terrible. I am also considering leaving this bank just because their online services have become so terrible. And they used to be so good. So what has improved exactly with their ‘upgrade’??? **Developer response:** Thank you for contacting us. We regret that the IOS 12 update caused a temporary outage to the app. It is now fully operational and reliable. If you have not yet gained access please let us know, we’d be glad to provide assistance. ### 1/5 — It’s almost 2019 *2018-10-05, version 18.1.0* It is an absolute mystery to me that WAFED does not have the ability to have an online presence. The fact that this company cannot manage the ability to perform for their customers on a consistent basis is amazing to me. ### 1/5 — Doesn’t work! *2018-10-02, version 18.1.0* Can’t log in! When I enter my pin the security icon spins and it will not continue to the next page. My bank feeds are broken in my Zoho bookkeeping system. Treasury Express is a huge failure. ## Most critical reviews (10 lowest-rated) ### 1/5 — Zelle doesn’t work *2025-05-19* Only reason I signed up with this bank over a few others was because it also offered zelle which in 2025 is preferred over cash in a lot of instances. As soon as u click zelle on the app it just spins on a blank page, and then crashes the app and closes on its own. Tried so much troubleshooting and can’t get it to work. ### 1/5 — Zelle does not work on the app *2024-06-16, version 23.2.1* When I click on it on the app, nothing happens ### 1/5 — Unfriendly app. *2023-07-17* I cannot tell you how many times I’ve been locked out and had to call of go to my branch. Most often the employees have no idea how to fix it and have to transfer me or have me call some one else. I am currently locked out of the app and just give up. ### 1/5 — Do not use! *2022-11-14, version 22.1.0* This app freezes all the time and is clunky to use. The WAFED personal checking app works great, maybe they can make this one more like that one??? ### 1/5 — Not good… *2022-02-19* The treasury x app is hilarious how bad it is. Every time I login I have to create a new passcode. I think last year it worked for a few months but now the problem is back. So frustrating. Like all of your customers I have better things to do with my time then make up different passcodes so I can access the app’s features. ### 1/5 — Terrible!! So frustrating! *2022-01-25, version 20.4.2* I’m so disgusted with this app- and this bank. We are about to break up! ### 1/5 — Absolute junk *2022-01-23* Every time there is an update it takes them days to fix hiccups. Which usually keeps you locked out of the app. This bank is large enough to have amazing tech people. ### 1/5 — Pathetic *2021-07-15* MISERABLE!!!! The layers of security are miserable here and on a PC. You are lucky if you can just get logged in. The support is through email, but it takes days to solve anything. You can call and get transferred to the Treasury “Express” department, but you can imagine how busy they are. Expect an hour wait time at best. Ridiculous thing is there regular app works great for a business and personal account, but if you have three accounts this is your only option to “access” and link all three. I currently can’t get logged in again. I have now just given up and regularly call the branch direct to transfer funds. The employees of Wafed are flat embarrassed by this cumbersome unusable system. ### 1/5 — Slow *2020-10-13* This app is slow and hard to read and navigate. The reason I’m giving it one star is because you can see your check images easily. ### 1/5 — iOS 12 not supported *2020-07-22* I have an iPhone 6 Plus and can not upload checks and haven’t been able to sing you did the major switch to the new website a few years ago. Please fix this! ## Most praised reviews (9 highest-rated) ### 5/5 — Excellent app *2025-10-23* I am a Controller for an oil and gas company and we use several different banks for the various assets we operate. This app is by far the best I have used at this point in my career for treasury management. Very user friendly. From what I understand they have made many improvements over the last few years. ### 5/5 — More features than expected *2024-02-21* Thank goodness for this app! Really helped when i was traveling and needed to approve some transfers. I didn’t realize it had all the same features of the internet / desktop version. ### 5/5 — Great App *2023-04-29* Much improved and has more functionality than other banks I work with. ### 5/5 — Touch ID *2019-10-17* I am so glad to see Touch ID available. So much easier than entering my passcode. **Developer response:** We appreciate your feedback and apologize for the inconvenience. The IOS 12 update caused issues that needed to be restored. Thank you for your patience. ### 5/5 — Huge improvement *2019-10-05* It makes managing my books easy. Big improvements over the last year. Keep improving ! ### 5/5 — Improved with update *2019-04-03, version 18.2.2* Working great ### 5/5 — Finally working. *2018-10-29* After over a month of not working it is back up and running. Long painful road but finally. **Developer response:** We appreciate your feedback and apologize for the inconvenience. The IOS 12 update caused issues that needed to be restored. Thank you for your patience. ### 4/5 — It’s a banking app *2020-02-04* Not the prettiest but the app works and does what I need it to do. Much better log in experience since bio auth was added a few months back. **Developer response:** Hello Sliderik, So happy to hear that app does what you need it to do. Thank you for banking with Washington Federal Bank. ### 2/5 — Can not bill pay with I pad *2021-02-28* Ok guys it’s time to figure out the bill pay for I pads. It’s been long enough. I can do this with my apple phone. I’m running same iOS on both. Why can’t I pay with I pad????? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*