# Wagepay: Access up to 3,000 — user reviews > 288 indexed App Store user reviews of Wagepay by wagepay, rated 4.82/5 from 11,562 ratings. - Source: https://appshunter.io/ios/app/wagepay-access-up-to-3000/id1575314832/reviews - App overview in markdown: https://appshunter.io/ios/app/wagepay-access-up-to-3000/id1575314832.md - Rating breakdown: 5★ 10,029 · 4★ 696 · 3★ 149 · 2★ 38 · 1★ 232 ## Newest reviews (19 of 288) ### 5/5 — Good *2026-08-18, version 6.2.8* So good ### 5/5 — Love it *2026-08-18, version 6.2.8* Love it ### 4/5 — yes *2026-08-18, version 6.2.8* yes ### 5/5 — Awesome 🔥 *2026-08-18, version 6.2.8* 5/5 ### 5/5 — Wagepay service *2026-08-17, version 6.2.8* Great service, always quick access to funds and quick deposits made. ### 4/5 — Convenient *2026-08-17, version 6.2.8* Could not be more pleased with this easy process ### 5/5 — Great app *2026-08-17* Great application to get advance on your salary, amazing support team.. ONLY one thing to consider is changing the repayment date according to the payslip or deposited salary time, as I have monthly payments but the app expected fortnightly payments, I believe it’s an easy bug fix within the app. Overall amazing UI and there are some gift cards you can get buy using the app and paying on time! **Developer response:** Thanks so much for the detailed feedback! We’re glad you’re enjoying the app, our support team, and the flexible features. We appreciate your suggestion about aligning repayment dates with monthly pay cycles and will pass this feedback on to our team. If you need any assistance, please don't hesitate to reach out to us at hello@wagepay.com.au. ### 5/5 — Very help *2026-08-17, version 6.2.8* Great help ### 5/5 — Great *2026-08-17, version 6.2.8* Great app ### 5/5 — Tayla *2026-08-17, version 6.2.8* Very useful ### 5/5 — Easy *2026-08-17, version 6.2.8* Very easy and smooth process!😀😃 ### 5/5 — Fair app *2026-08-16, version 6.2.8* A- ### 5/5 — Easy and fast *2026-08-16, version 6.2.8* Fast and good help ### 5/5 — Helpful *2026-08-15, version 6.2.8* Very helpful when you need quick cash. ### 5/5 — Highly recommend *2026-08-15, version 6.2.8* Really helped me out when I needed it most. The process was quick and easy. Thank you for the support! ### 5/5 — P g *2026-08-15, version 6.2.8* Reliable ### 5/5 — Get my money *2026-08-14, version 6.2.8* They for real always coming through when I need them ### 5/5 — Very good *2026-08-14, version 6.2.8* Very good ### 5/5 — Mr *2026-08-14, version 6.2.8* Good ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-15, version 6.2.8* Zero customer service, i had an issue because the app could not detect my pay in my account which is strange because other apps can. I have sent several emails and received nothing in reply. Which proves just because you own a company doesn’t mean you’re smart. ### 1/5 — Cosmetic contact centre *2026-07-14, version 6.2.8* Highly recommend avoiding this one as no one responds to messages or emails. Have sent out multiple emails and in app messages asking for a hardship plan due to personal circumstances over the course of about 3 to 4 weeks and have not gotten a single reply. Meanwhile they still attempt to debit the money each week putting me into a negative balance for half a week until the money bounces back. ### 1/5 — BAD CUSTOMER SERVICE *2026-07-13, version 6.2.7* This company does not answer customer service emails in a timely manner. Nor do they have a phone number. Will definitely not be using this app again. Absolutely do not recommend to anyone who cant split or postpone payments or actually need customer service adsitance ### 1/5 — Terrible!!! *2026-07-10, version 6.2.7* Just as bad as it gets!!! Terrible I am afraid!!! ### 1/5 — Can’t ever apply *2026-05-31, version 6.2.3* I have used this before but after every 7 days I have to wait. I click into my account and instead of allowing me to apply it glitches and resets the 7 days. Been months. You won’t reply to my emails. Scam company - don’t use them ### 1/5 — Unable to detect clear wages (support offer no help) *2026-05-31, version 6.2.3* I have been trying for weeks for the app to detect my wages and it keeps telling me I earn under $500 a week which is just plain ridiculous. I have clear fortnightly payments coming into my account often around $2300-$2500. Support offered no help when I emailed them telling me the problem was with me. Didn't even bother looking into it. ### 1/5 — Waste of time *2026-05-29, version 6.2.3* App won’t let me change password or log in, contacted support and they’re very slow to reply and asked for a photo of ID sent to them to change password, once sent multiple times have emailed following up and they have ignored every subsequent email. Very concerning, I would avoid this app. ### 1/5 — Terrible app *2026-05-23, version 6.2.3* Terrible app for helping out, 2 years now and still can’t help me out. 2 years! ### 1/5 — Not helpful customer service *2026-03-07* I’ve asked for help multiple times on changing my bank account details and they keep giving me the same steps despite me saying they don’t work! I don’t have the option in the payment settings to change banks the only option I have is “nominate a new bank card”. I haven’t been able to use the pay advance service because I keep getting declined because the criteria is probably still caching to my old bank account! I’ve been with my new bank for over a year now. Frustrating. **Developer response:** Thank you for your feedback. We apologize for the inconvenience you've experienced. For technical assistance please contact us at hello@wagepay.com.au with more details so we can assist you further. ### 1/5 — Hardship Refusal - STAY AWAY *2024-06-12* Never have I ever experienced such poor customer service in and industry like this. To beging with, the support line is only active 10 hours a day, responses are hourly. To have a conversation with these guys it can take you days. As a lender, these company’s have an obligation to help organise financial plans when struggling to pay by the due date. WAGEPAY REFUSES. In an email I received I was told that once the payment is delayed that is as best as they offer. This is not true. Lenders have an obligation to best assist customers with all financial claims and repayments. For example, MyPayNow let me both delay and go under a 2 month financial plan. Again Wagepay refuses. This is a legal obligation they are breaking & I will take this further unless dealt with promptly. **Developer response:** Dear Patty 9876, We are disheartened and disappointed to see your review and wish to address your concerns with the utmost professionalism and clarity. Firstly, our support line is active for 10 hours a day to ensure we can assist as many customers as possible within our operating capacity. Our staff are entitled to time off, and regulated working hours. We strive to respond to all queries within an hour to provide timely support. Nowhere is it advertised that our support staff are 24/7. We understand that extended conversations may take longer, However, if we look back on the email records, we can see that our emails were issued back to you in a timely response and within business hours. If we get a reply outside of Business hours, it’s natural that we won’t be replying at, for example 7:30pm and we apologise for any inconvenience this may have caused. As a we operate alongside the objectives of a responsible lender, we take our obligation to help organise financial plans for customers struggling to pay by the due date very seriously. We have always aimed to offer the best possible assistance within our policies and legal framework. Regarding your claim about our refusal to help, we apologise if there was any misunderstanding. We do offer the option to delay payments as part of our support measures. However, our policies may differ from those of other companies. While we cannot comment on the practices of other lenders, we are committed to complying with all legal obligations and providing the necessary support to our customers. We have replied to your email, screenshot. With more information, on your request refund. However we cannot honour your refund request as we’ve not received a repayment. Thank you and have a great day. ## Most praised reviews (10 highest-rated) ### 5/5 — Very good app and service *2026-08-20, version 6.2.8* I totally recommend this app is quick and it helps to organize payments! ### 5/5 — Very user friendly app *2026-08-20, version 6.2.8* Easy to deal with ### 5/5 — Excellent Help for Immediate Need *2026-08-19, version 6.2.8* I like that I'm able to use wagepay to help with immediate needs. I like the rewards as well i receive coles gift card. ### 5/5 — Very easy to use *2026-08-19, version 6.2.8* Really easy to use app. Funds are available instantly & there is zero fuss. ### 5/5 — Very helpful *2026-08-19, version 6.2.8* Happy to use it ### 5/5 — :D *2026-08-19, version 6.2.8* Life saver. Nothing else to say ### 5/5 — Love Wagepay 😁 *2026-08-19, version 6.2.8* Wagepay has helped me out a lot access cash that I need for upcoming bills and unexpected costs. I recommend to anyone who needs cash instantly 🙂 ### 5/5 — Fantastic App *2026-08-19, version 6.2.8* Love this app, easy to use! Repayment options are great! Highly recommend! ### 5/5 — Excellent app to get money *2026-08-19, version 6.2.8* Excellent app to get additional money if your short on money for the rest of the week ### 5/5 — Mr *2026-08-19, version 6.2.8* Really good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*