# Wagoneer — user reviews

> 174 indexed App Store user reviews of Wagoneer by FCA US LLC, rated 4.90/5 from 11,176 ratings.

- Source: https://appshunter.io/ios/app/wagoneer/id1565920895/reviews
- App overview in markdown: https://appshunter.io/ios/app/wagoneer/id1565920895.md
- Rating breakdown: 5★ 10,361 · 4★ 452 · 3★ 122 · 2★ 66 · 1★ 175

## What do users think of Wagoneer?

Overall sentiment: negative

**Pros**

- 🚀 Simple and easy to use
- 👍 Convenient remote features
- 💡 Potential for great app if issues are fixed

**Cons**

- 🐛 Frequent crashes and glitches
- 🔋 Inconsistent and unreliable performance
- 🔒 Security issues with login and account management
- 💰 Expensive subscription for limited functionality

**Commonly reported bugs**

- App crashes when entering VIN
- Remote start and unlock features often fail
- Mileage, fuel, and vehicle status not updating

**Most requested features**

- Integrate with smart home and wearable devices
- Add climate control and other vehicle settings
- Improve app stability and reliability

## Newest reviews (15 of 174)

### 3/5 — Not as responsive

*2026-08-15, version 1.99.704*

Very often the app won’t actually start my 2026 Wagoneer. I find it buggy with its other functions

### 4/5 — Would be 5 stars

*2026-08-08, version 1.99.704*

The app is great and easy to use. The only issue and complaint I have is it takes longer to remote into or remote start the vehicle than it does grabbing your keys and going. It seems to load forever before allowing us into the vehicle.

### 4/5 — Good but slow

*2026-08-06, version 1.99.704*

Works very well but very slow opening

### 2/5 — More time in shop than on the road

*2026-08-05, version 1.99.703*

The app works great, better than the car itself unfortunately! The last issue I had with this vehicle was last week just a random Tuesday when the vehicle wouldn’t stop… brakes went out with myself and 3 children in the car. If you want a vehicle that has electrical issues and willing to risk the safety of yourself and family then the Jeep wagoner is the right vehicle for you!!

### 3/5 — Needs a little more

*2026-07-31, version 1.99.703*

App needs an AC / Heat control for certain weather

### 3/5 — Apple Watch app sucks

*2026-07-05, version 1.99.701*

The Apple Watch will not work with the phone  that’s a big disappointment

### 3/5 — Find me a dealer that can fix my truck so I don’t have to sell it. I love my grand Wagoneer.

*2026-07-03, version 1.99.701*

My stereo system and it loses sound and I can’t talk on the phone who do I go to get this car fixed otherwise I gotta get a new car because I can’t handle this anymore

### 3/5 — Works great when it works

*2026-06-03, version 1.99.701*

App logs out constantly and takes several tries to login when using correct password. Once logged in app works great but getting logged in is the challenge.

### 4/5 — Great proportions, no power mirrors!

*2026-05-16, version 1.99.7*

My hauler Wagoneer fits the extended family perfectly. It’s performed well but has had a couple of issues with the fuel system and entertainment system. My Jeep service manager is fantastic and takes great care of me. Still can’t understand the stupidity of designing a Wagoneer that so large - but wanted me to spend $15K more to get folding side mirror. Old management almost killed the brand but I’m really optimistic about what a totally refreshed Wagoneer will include in a couple of years.

### 3/5 — App is slow

*2026-05-14, version 1.99.7*

App is slow. Takes forever to do anything.

### 4/5 — Good for the basics, but needs more "Luxury" features

*2026-05-02, version 1.99.7*

The app is decent for everyday basics like remote start and checking fuel levels, which usually work without a hitch. However, for a premium vehicle, the app feels a bit stripped down. It really lacks a comprehensive service history log and the ability to book maintenance appointments directly. Adding those would make it a much more useful tool for owners

### 5/5 — Best option

*2026-04-12, version 1.99.6*

Smooth transition was easy to use

### 5/5 — Excellent App

*2026-04-12, version 1.99.6*

Love all of it: the map, the features it presents as to open/close, engine on/off, scheduling services, etc

### 5/5 — Shocked by this vehicle’s high quality

*2026-04-11, version 1.99.6*

I owned 4 Sequoias previously, and this 2026 GW crushes them.

### 3/5 — Apple Watch

*2026-04-02, version 1.99.6*

Need to add function for the app to be able to be added to the Apple Watch face.

## Most critical reviews (10 lowest-rated)

### 1/5 — This app is remedial

*2026-07-15, version 1.99.702*

As mentioned above, this app is very remedial compared to others,  you should look into Hyundai’s system and their capabilities. Very arctic in this day and age, and for the price an individual has to pay.

### 1/5 — Stay away from this

*2026-06-12, version 1.99.701*

Update: Locked out using this app. Had to call customer service, dumpster fire. 
This app is slow and a complete waste of time. After opening it, it takes over 30seconds for the app to become available. Low programmability. Its not enough to have face id, also makes you punch in a pin every time you send a command. 👎

### 1/5 — Slow and shows very little

*2026-06-08, version 1.99.701*

Doesn’t show if the car is still started, no stats on the actual car, rarely works to even start it or locate it. Very rarely works as well.

### 1/5 — Doesn’t work half the time

*2026-05-27, version 1.99.701*

The sales rep told me when I was buying the car that I could start my car from New York. I can’t start my car from my office. The app is so buggy it’s pretty much useless. I live in an area with a good reception and I can’t unlock my car from my house. Going from a Tesla to this is a kick to the balls

### 1/5 — Lacks/limits abilities that other brands have

*2026-05-12, version 1.99.7*

Keep in mind this is a PAID service. Other brands all the same options and abilities are FREE. So even if the service was free, it lacks options that other vehicles like my Ford had. Cant  both remote start and unlock my doors so that I can start the car and let someone in. Cant roll down windows. Can’t set a temperature that I want my car to be when I arrive, in fact the car wont even turn on AC unless it’s outside of the preset temps set by Jeep which renders the remote start option basically useless in California since why else to you remote start unless to temperature regulate prior to getting to your car. Just overall limiting for an app. It’s stuck in the past. And is basically an extended key fob. And to make things worse it’s a paid service, and in my opinion, shouldn’t be.

### 1/5 — Worse thing about the car is the app.

*2026-03-02, version 1.99.4*

I don’t like the app at all. I don’t like the fact that you can see if your car is going. You have to guess when to start her again. The ford app is way better.

### 1/5 — Not cool

*2026-02-20, version 1.99.4*

What happened to my remote start??

### 1/5 — Weak

*2026-02-19, version 1.99.4*

Few features and regularly forget our credentials. Like the car itself, tech is not Jeep’s strength.

### 1/5 — Functionality limited

*2026-02-17, version 1.99.4*

I am a subscriber and can lock and unlock my car, but the remote start in the app is no longer available. I have deleted and re-downloaded the app multiple times.

### 1/5 — Poor

*2026-01-01, version 1.98.9*

App doesn’t work properly. I think it needs to be repaired with jeep. Only does one function at a time. Can’t start my jeep and unlock the door. This should work better than a key fob

## Most praised reviews (10 highest-rated)

### 5/5 — Jeep lo mejor

*2026-08-18, version 1.99.704*

Me encanta muy cómoda y completa en todos los sentidos de una guagua familiar

### 5/5 — Find me a dealer that can fix my truck so I don’t have to sell it. I love my grand Wagoneer.

*2026-08-13, version 1.99.704*

My stereo system and it loses sound and I can’t talk on the phone who do I go to get this car fixed otherwise I gotta get a new car because I can’t handle this anymore The app is the only thing that works right on it. I love our purple Jeep. We have a wrangler. Rubicon. I want to get a new car, but I don’t know what to get.

### 5/5 — Moms favorite app

*2026-08-13, version 1.99.704*

Best app for busy moms

### 5/5 — Use of App

*2026-08-09, version 1.99.704*

Very convenient!!!

### 5/5 — Juste the best

*2026-07-04, version 1.99.701*

Easy and professional

### 5/5 — Nice

*2026-07-02, version 1.99.701*

Nice

### 5/5 — Big Wag

*2026-06-17, version 1.99.701*

Love my truck

### 5/5 — Swaggy

*2026-06-11, version 1.99.701*

Love the app but too bad my brand new Grand Wagoneer already has issues. Rear AC does not work!

### 5/5 — Great use

*2026-05-11, version 1.99.7*

Use it daily . I like the app. Does its purpose

### 5/5 — 100k miles

*2026-04-12, version 1.99.6*

Rocky start in the beginning with this vehicle after working out some of these software glitches and updates and axle issues vehicle has proven to be a true road warrior. I received this vehicle brand new in August 2023 and as of April 2026 six I have 100,000 miles and hope I make it to 400,000 miles with no other issues other than basic manufactur maintenance. I hope they made this vehicle to last!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
