# Wahed — user reviews > 245 indexed App Store user reviews of Wahed by Wahed Inc, rated 3.50/5 from 161 ratings. - Source: https://appshunter.io/ios/app/wahed/id1440724971/reviews - App overview in markdown: https://appshunter.io/ios/app/wahed/id1440724971.md - Rating breakdown: 5★ 83 · 4★ 15 · 3★ 9 · 2★ 10 · 1★ 44 ## What do users think of Wahed? Overall sentiment: negative **Pros** - 🚀 Easy to use - 💡 Halal investment option - 👍 User-friendly app - 🚀 Simple and straightforward **Cons** - 🐛 Glitches and bugs - 🔒 Security issues - 👎 Poor customer service - 💸 High fees - 📉 Consistently poor investment performance **Commonly reported bugs** - Login issues - App crashes - Inability to add funds - Withdrawal problems **Most requested features** - Web version for desktop access - Detailed investment breakdowns - Historical performance graphs - Ability to choose individual investments ## Newest reviews (10 of 245) ### 2/5 — UI feels slow and less competitive fee structure compared to other DIY investment platforms. *2026-04-23, version 3.138.0* I’ve been using Wahed since 2020, but personally, I feel that the app has unfortunately failed to keep pace with the market. 1. Performance & UI: The interface feels significantly slower and laggier than competitors like Moomoo or StashAway. Navigating the portfolio shouldn't feel like a chore in 2026. 2. Lack of Transparency: Withdrawal pricing feels "sketchy." When I request a full withdrawal, the app captures market prices from a much later date. While I 'might' not 'lose' money, the lack of real-time T+0 or T+1 transparency in the UI is jarring for a financial app. 3. Portfolio Misalignment: The graphs are confusing. They don’t follow the performance of the underlying HLAL or UMMA ETFs 1:1, and there is zero in-app explanation as to why. This makes the referral program a hard sell to regular people. 4. The "Fee Trap": For instance, if you have more than RM30k—a typical amount for someone trying to save, yet still far below the RM500k required for the 0.39% wrap fee—the costs become unjustifiable. You are paying a 0.79% management fee and a 0.5% ETF fee, plus the new 8% SST on financial services. With brokers like Moomoo offering direct access to HLAL/SPUS and a wide range of other Shariah-compliant stocks that feature automated recurring buys and no extra "management" layer, Wahed is losing its value proposition for long-term investors such as myself. ### 4/5 — Referrl *2026-02-12, version 3.127.0* How to collect referral code from India ### 5/5 — HN *2026-01-18, version 3.123.0* This app is great, Great Ui and tells me everything i need to know ### 4/5 — App Not Working *2026-01-13, version 3.123.0* App stopped working today. After Face ID login the screen goes blank and nothing happens. Please fix it ### 5/5 — Good & Improving *2025-11-30, version 3.119.0* Been using it for well over a year plus now. App is decent, there were a few bugs here and there but resolved in the recent updates. In future updates can you guys add the % of earnings/losses as well from our contributions? Currently it displays only the total value ### 1/5 — Language bugs *2025-11-21, version 3.118.0* The app isn’t completely translated in Russian ### 1/5 — JSON error *2025-11-18, version 3.117.0* Showing Unexpected character < error on login screen ### 1/5 — Zero stars *2025-11-13, version 3.117.0* If I could give Wahed zero stars I would. They have awful customer service. I have never left a bad review for anyone before. They don’t respond to phone calls and never return phone calls. They don’t respond to emails no matter how many times you email them. ### 1/5 — Login Issues *2025-11-06, version 3.116.0* Can someone explain why i keep getting the error of incorrect password. I've reset the password on multiple occasions. But everytime i log back in with the new password it states incorrect password! What is going on with this buggy app ? ### 1/5 — DONT INVEST WITH THEM *2025-11-06, version 3.115.0* Don’t invest with them I invested with them and they are careless and you’ll never get your return it’ll always be on minus.. SHAME ON THIS COMPANY ## Most critical reviews (10 lowest-rated) ### 1/5 — Worse verification system *2026-06-30, version 3.147.1* It’s been months since I am trying to verify myself. They are keep on rejecting it, It’s ridiculous. ### 1/5 — It’s a scam *2026-06-27, version 3.147.1* When you will withdraw money it take 7-10 business days and every time u want to take it out your profile will show ur at loss and always make u lose money. Never earn profit! ### 1/5 — Never increases *2026-06-26* Just to update, I deposited $100 in 2024. I’m now at $8. It has never increased. Just steadily dropping for 2 years now. Still can’t close what investments you want. They make all choices.. doesn’t matter which portfolio you select. I will say though, when this company first started, they were giving out $100 to new users. I did withdraw that money at that time, and then redeposited it in 2024. So I don’t really consider it that I lost money since it’s the same $100 They gave. But I’m definitely not happy with the results, and won’t be investing anything additional **Developer response:** We appreciate you reaching out. Our platform serves as your investment manager, tailoring strategy execution to the risk parameters you set, while overall returns naturally reflect market fluctuations. We would be glad to review your account and connect you with the relevant team for further guidance on your account and market performance. Feel free to email us at support@wahed.com from your registered address, and our team will be ready to assist you. ### 1/5 — Ridiculous fees *2026-02-23, version 3.129.0* Put £50 a year ago just to test out how the Wahed ISA compares with the rest of the market and it has been the worst compared to all of them. I lost more than 50% of the amount all on fees and I’m in the process of withdrawing my money cause there’s no point… Wouldn’t recommend. ### 1/5 — Negative earnings *2026-01-12, version 3.123.0* Started investing more than a year ago, not a single time they went positive on earnings. Not even close to 0. It’s been negative since it started and it’s been going down since. Portfolio is on the moderate but idk about the choices of people who manage the money. ### 1/5 — Login Troubles *2026-01-07, version 3.122.1* Get email code to set up account, type code, says invalid code. Type the same code again. Invalid. Resend code, says too many tries. Can’t even set up the account. ### 1/5 — Glitches *2025-12-25, version 3.122.1* Too many glitches. I setup auto pay and it doesn’t take money out when I click pay now it says successful and then next page error message ### 1/5 — Fix the app please. log in and face id issues on the app *2025-12-21* Log in issues and face id been having app issues on iPhone 12 on ios 18 and now on ios 26. Have to log in with password everytime. I have to manually press face id log in every time i open the app. Now after this recent update the app opens and when I put in password and log in nothing happens just a blank screen. I have closed app and tried again same result. Even after deleting app and reinstalling is same result. Please please fix it or give us a web version. Thank you ### 1/5 — Poor Customer Service *2025-12-17, version 3.121.0* No calls answered, no call backs and poor customer service. Is this what Halal Investing looks like? ### 1/5 — Please don’t *2025-12-13, version 3.121.0* I would strongly recommend to go around this app. The worst investment decision you can make. Just trust me. There is way better solutions on the market and fully autopilot. ## Most praised reviews (10 highest-rated) ### 5/5 — Costumer support *2026-08-20* I’ve had a great experience with Wahed, and I especially want to recognize Rose from customer support. She was incredibly understanding and accommodating throughout the whole process. She took the time to understand my concerns, was patient with my situation, and made sure everything was sorted out for me. I really appreciated how helpful and easy she was to work with. Great customer service makes a big difference, and Rose definitely deserves the recognition. Thank you, Rose! **Developer response:** Thank you for taking the time to share your experience, Abdullahk1! We are thrilled to hear that our team member provided such thoughtful, attentive assistance and resolved your issue seamlessly. We will be sure to pass along your kind words to her—feedback like this truly brightens our day. ### 5/5 — Easy to use *2026-07-14, version 3.149.0* Minor glitches but overall an amazing app. ### 5/5 — Easy to use *2026-07-01, version 3.147.1* Very easy to invest with Wahed. Wish I had acted on it sooner. ### 5/5 — Great app! *2026-06-22, version 3.145.0* Simple and intuitive way to make investments ### 5/5 — Love the app exp *2026-06-22, version 3.145.0* Super easy to use! ### 5/5 — 10/10 *2026-02-28, version 3.130.0* Amazing app! Highly recommend for everyone ### 5/5 — Mr Hemdan *2026-02-25, version 3.129.0* The App is easy to use I don’t have any problem with the app. ### 5/5 — Great people. Great work. *2026-02-07, version 3.126.0* Ethical investing is the future ### 5/5 — Functional *2026-02-02, version 3.126.0* Have been using Wahed for a number of years now, as a security investment option. They currently have a gold option, and a savings account - subscribed to both. App is fairly stable and the customer service is always reliable - recently had an issue with my name being too long (story of my life!) to fit their processor, and that got sorted. What I also like is the ability to make recurring deposits, and ease of withdrawal. Keep up the good work. ### 5/5 — 6+ years with Wahed *2026-01-27, version 3.125.0* I have started back in 2020 and since then, Wahed is one of my main investment platform. Easy to use and comparatively low fee. Recommended for everyone looking for long term investment. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*