# Wait Way — The complete waiting room app! > Virtual sign-in and queue management for businesses and organizations. (iPhone/iPad app by Keith Kirkland.) - Source: https://appshunter.io/ios/app/wait-way/id6748778452 (this page in markdown: same URL + `.md`) - Developer: [Keith Kirkland](https://appshunter.io/developer/1827345528) - Category: Business, Productivity - Price: Free - Rating: 5.00/5 from 1 App Store ratings - Age rating: 4+ - Requires: iOS 15.6 · 23 MB - Languages: American English - Released: 2025-08-28 - Data updated: 2026-09-17 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/wait-way/id6748778452/reviews.md ## What is Wait Way? WaitWay — Secure Virtual Sign-In and Queue Management WaitWay is the modern, HIPAA-compliant virtual sign-in and queue management system designed for clinics, counseling practices, schools, government agencies, salons, and other organizations that need a fast, reliable way to welcome and manage visitors — without paper forms or expensive kiosk hardware. With WaitWay, guests can sign in from a tablet, phone, or self-service kiosk, and staff can view and manage the sign-in list in real time from anywhere. No matter the size of your organization, WaitWay helps you reduce wait times, improve communication, and create a more professional and secure sign-in experience. Key Features: • Secure, HIPAA-Compliant Sign-Ins All sign-ins are securely transmitted and stored, ensuring privacy and compliance with HIPAA standards for healthcare providers. • Virtual Queue Management See every sign-in as it happens and track visitors in real time. Staff can mark visitors as “seen,” clear them from the list, or forward them to other team members instantly. • Flexible Access Across Devices Use WaitWay from your phone, tablet, desktop, or dedicated kiosk — no special hardware required. • Provider & Team Collaboration Assign sign-ins to the right staff member and forward visitors between providers seamlessly, keeping everyone in sync. • Customizable Forms Collect the information you need with fully customizable sign-in fields, including appointment details, contact information, and answers to pre-set or custom questions. • Real-Time Notifications Get instant push notifications for new sign-ins or important updates, so you can stay on top of the queue from anywhere. • Multi-Location & Multi-Provider Support Manage one location or many, and handle separate queues for multiple providers without confusion. • Branded Experience Add your logo, colors, and welcome message so your sign-in system matches your organization’s brand. • Reporting & Insights Export sign-in history for attendance tracking, compliance, or customer flow analysis. • Privacy-First Design WaitWay never sells or shares your sign-in data. Your information belongs to you and your organization. Perfect For: • Healthcare clinics & counseling practices • Schools & universities • Salons & spas • Government offices • Corporate reception areas • Any place that needs a professional, organized check-in system Why Choose WaitWay? Most sign-in systems require costly proprietary hardware or complicated software setups. WaitWay works with the devices you already have, is simple to set up, and scales easily with your organization’s needs. Whether you have one front desk or multiple locations, you can manage everything from a single secure dashboard. Getting Started Is Easy: 1. Download WaitWay. 2. Sign in with your provider account. 3. Start managing your queue instantly — from anywhere. With WaitWay, you can make a great first impression, stay organized, and keep your sign-in process running smoothly — every time. First Time Using WaitWay? When you first open the app, you’ll see a device code. This means your device is ready to pair. 1. Go to https://waitway.com/admin on your computer or mobile browser. 2. Sign in or create an account. 3. From the Devices section, enter your code to link the app. Once paired, your device will show either the kiosk screen (for guests) or provider screen (for staff). Tablets are recommended for kiosks, and you can add more devices anytime. ## Key features - HIPAA-compliant virtual sign-ins - Real-time virtual queue management - Flexible access across devices - Provider and team collaboration - Customizable sign-in forms - Real-time push notifications - Multi-location support ## Frequently asked questions about Wait Way ### What is Wait Way? Wait Way is a virtual sign-in and queue management system designed for businesses and organizations to streamline visitor check-ins and manage waitlists efficiently. It offers a secure and modern alternative to traditional paper forms or kiosks. ### Is Wait Way HIPAA-compliant? Yes, Wait Way is HIPAA-compliant, ensuring that all sign-in data is securely transmitted and stored, which is crucial for healthcare providers and other organizations handling sensitive information. ### What devices can I use Wait Way on? Wait Way is accessible from a variety of devices, including iPhones, iPads, and iPods, as well as desktop computers. This flexibility allows staff and visitors to use the system on the devices they already have. ### Can Wait Way be used for multiple locations? Yes, Wait Way supports multi-location management, allowing organizations with several branches or offices to handle separate queues and manage everything from a single, secure dashboard. ### Does Wait Way have ads? No, Wait Way does not contain advertisements. The app is designed to provide a seamless and professional experience for both staff and visitors without any interruptions. ### How often is Wait Way updated? Wait Way was last updated on November 11, 2025, with version 1.0.14. This indicates regular maintenance and potential feature additions to improve the user experience and reliability. ### What kind of information can be collected with Wait Way? Wait Way allows for fully customizable sign-in forms, enabling organizations to collect essential information such as appointment details, contact information, and answers to pre-set or custom questions. ### What do users like about Wait Way? Based on its 5.0-star rating from 1 review, users likely appreciate Wait Way's ease of use, its HIPAA compliance, and its ability to effectively manage queues and reduce wait times. The flexibility across devices is also a significant advantage. ## Version history (last 4 releases) ### 1.0.14 — 2025-11-11 What’s New in 1.0.14 • Notifications that stick: You’ll get an alert the moment a sign-in happens, whether the app is open or in the background. • Accurate badges: The app badge now reflects your uncaptured sign-ins for today. • Faster provider screen: Snappier loading and smoother resume behavior. • Face ID polish: More reliable unlock prompts. • Under-the-hood updates: Dependency upgrades, performance tweaks, and stability fixes. ### 1.0.13 — 2025-11-09 This update refreshes the foundation of the app and makes day-to-day use smoother for providers. Smarter badge + notifications • App icon badge now accurately reflects unseen sign-ins and stays in sync with your WaitWay account. • More reliable push notifications with better handling when the app is opened from a notification. Fast, friendly lock screen • Simplified Face ID / Touch ID prompt with a clear fallback if biometrics aren’t available. • No more re-prompt loops when returning to the app. Cleaner sign-in list • New filters: New, Seen, Last Hour, All. • Clearer “New/Seen” status chips and easier-to-scan timestamps. • Smoother scrolling and better empty-state messaging. Provider tools • Swipe actions to forward a sign-in to another provider or mark as seen—right from the list. Profile updates • Edit your display name/title and update your photo from camera or library, with instant sync. Under the hood • Updated core frameworks and dependencies for stability, performance, and future iOS compatibility. • Raised minimum iOS version to 15.0 for a more modern, secure experience. • Lots of small fixes and polish throughout. Thanks for using WaitWay! If something doesn’t look right, a quick restart usually helps after updating. ### 1.0.12 — 2025-09-01 Expanded media handling: logos and provider photos now support both local storage and secure cloud delivery via WaitWay’s asset CDN. Improves reliability, compatibility, and future-proofs kiosk and user app branding. ### 1.0.11 — 2025-08-28 No release notes. ## Apps similar to Wait Way | App | Rating | Price | Category | | --- | --- | --- | --- | | [CEBT Health Plan](https://appshunter.io/ios/app/cebt-health-plan/id6443873450) | 5.0 (2) | Free | Business | | [Rue55](https://appshunter.io/ios/app/rue55/id6447999064) | 3.0 (4) | Free | Business | | [Emergenetics+](https://appshunter.io/ios/app/emergenetics-plus/id949374230) | 4.5 (2) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-17.*