# Waiter.com Food Delivery

> Online restaurant ordering and delivery service with rewards program. (iPhone/iPad app by Waiter.com, Inc..)

- Source: https://appshunter.io/ios/app/waitercom-food-delivery/id602453224 (this page in markdown: same URL + `.md`)
- Developer: [Waiter.com, Inc.](https://appshunter.io/developer/602453227)
- Category: Food & Drink
- Price: Free
- Rating: 2.10/5 from 184 App Store ratings · 66 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 31 MB
- Languages: American English, Arabic, Catalan, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Greek and 21 more
- Released: 2013-02-26
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/waitercom-food-delivery/id602453224/reviews.md

## What is Waiter.com Food Delivery?

Waiter.com is the premier on-line restaurant ordering service for the hungry web surfer. Today, over 1300 restaurants nationwide are available. We offer delivery for restaurants that do not have their own delivery service. Tired of just Pizza and Chinese? Ordering from Waiter.com can help you discover new cuisines ranging from Japanese and Mexican to Thai and Caribbean for a family dinner or simplify the task of ordering lunch for a large office. Featured restaurants include Amici's East Coast Pizzeria, California Pizza Kitchen, TOGO'S Eatery, Max's Opera Cafe, Akane Japanese Cuisine, and BJ's Restaurant. All restaurants are searchable by location or cuisine.

Waiter.com also offers a WaiterPoints rewards system. Earn prizes like movie tickets, gift certificates and even iPads just by ordering food. Waiter.com offers premier customer service in addition to easy specification of special requests and paperless menus for local restaurants right at your finger tips.

Waiter.com also helps you save and manage time. Save favorite orders for future use and you can replay them in less than a minute. If you don't have time to order during the work day, order ahead and specify a later preparation time... Ordering food for takeout can also rescue you from long lines at popular restaurants.

## Key features

- Nationwide restaurant ordering
- Delivery for restaurants without own service
- Diverse cuisine discovery
- WaiterPoints rewards system
- Save and replay favorite orders
- Order ahead and schedule delivery
- Takeout option to skip lines

## What do users think of Waiter.com Food Delivery?

Overall sentiment: negative

**Pros**

- 👍 Convenient for office orders
- 👍 Good customer service (mentioned by a few)
- 👍 Can be reliable when it works

**Cons**

- 🐛 App crashes frequently
- 🐛 Outdated UI/interface
- 🐛 App doesn't find restaurants
- 🐛 Delivery is often late
- 🐛 High fees and inflated prices
- 🐛 Not user-friendly
- 🐛 App is slow and buggy
- 🐛 Inconsistent order tracking
- 🐛 Poor database management
- 🐛 Cannot order from certain areas
- 🐛 App doesn't work for some users
- 🐛 Issues with reordering
- 🐛 Problems with VCS menu options
- 🐛 Feedback mechanism unclear

**Commonly reported bugs**

- App crashes on launch or when performing actions
- App doesn't find any restaurants in the area
- Orders not showing up in scheduled orders
- App crashes when using camera
- Cannot sign in with company SSO
- App doesn't work on newer iPhones
- Review text disappears under keyboard
- Previous orders show 'None' before updating
- App doesn't deliver to all addresses
- App crashes after automatic update
- App shows wrong aspect ratio
- VCS menu options are confusing
- App doesn't show VCS cart
- App has two carts
- Unclear which office food is coming to
- Unclear spending limit
- Unclear order details
- Email notifications about missing items

**Most requested features**

- Add more food pictures
- Improve reorder functionality
- Make feedback easier to submit
- Update UI to modern standards
- Allow specifying alternative items
- Integrate Apple Pay
- Improve restaurant search accuracy
- Fix aspect ratio issues
- Allow pasting longer reviews
- Show individual order totals
- Improve VCS menu navigation
- Make app more intuitive

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/waitercom-food-delivery/id602453224/reviews.md

### 1/5 — Oh my :(

*2025-05-07, version 1.11.1*

When it works it works but when it doesn’t it’s terrible. They’re only ever late delivering lunch on the days when I have 15 minutes to eat. So now my probably cold lunch when it arrives is guaranteed be stone cold. No way to leave waiter feedback in the app or via email. Oof.

### 1/5 — One one the lowest quality app

*2025-04-25, version 1.11.1*

the service itself is not bad, but the app is terrible. not even good enough support, not good database management and UI

### 1/5 — Cannot use app

*2025-02-12, version 1.11.1*

It worked fine for years but now it opens then crashes when you try to anything. So I can’t order food from my workplace

### 1/5 — First time

*2023-10-29, version 1.10.0*

I just downloaded the app and now I don’t know where to go. I registered an account and then I click take out then it goes to a page that says waiter app bla bla bla. Then what?????

### 1/5 — Outdated app interface

*2023-05-10, version 1.9.0*

UI looks like something that hasn’t changed since the AppStore was first launched

### 1/5 — No address

*2023-02-09, version 1.9.0*

They don’t deliver in none of my addresses

### 2/5 — Review feature not obvious

*2023-01-18, version 1.9.0*

The app doesn’t give an option to give feedback to the developers, it only directs here. Here are some things that can be improved.

Note I use for deliveries at work which subsidizes our meals ordered at certain restaurants for delivery at work, so the “VCS” menu options I select may be different from individual app users.

It wasn’t obvious how to rate orders. Turns out it’s the thumbs up/down icons on the main menu, cute but not obvious: the rest of the menu is written (not icons); and those two thumbs icons are a single button, unlike thumbs up/down icons just about everywhere else, no wonder it’s misleading. Anyway once I type my first review, I find I can’t type more than about 4 lines before what I type disappears under the keyboard. No scrolling!  (Have they never tried their own app?)  I have to edit my review somewhere else and paste it there.

Generally the interface is slow but workable. It’s a bit distracting that when I click “Previous orders” on a given restaurant for example, it shows None for some seconds before updating with the actual information, rather than showing blank until it knows. That kind of thing.

Looking at previous orders, it shows me the total amount of all employee orders for that meal delivered to the office, rather than only what I ordered which is what’s relevant to me.

Overall it’s useful. There’s certainly much room for improvement.

### 1/5 — Never finds restaurants

*2022-07-22, version 1.8.5*

It always tells me there are no restaurants in my area.

### 1/5 — One of the most horrible apps

*2022-07-20, version 1.8.5*

One of the worst apps out there for food deliveries. Using  Camera to post crashes app. Not inutitive.

### 1/5 — Old interface

*2022-06-25, version 1.8.5*

How do you still have the wrong aspect ratio for your app in 2022?

## Frequently asked questions about Waiter.com Food Delivery

### What does Waiter.com do?

Waiter.com is an online restaurant ordering service that provides delivery for restaurants that do not have their own delivery staff. It allows users to discover and order food from over 1300 restaurants nationwide, offering a wide range of cuisines.

### What are the key features of Waiter.com?

Key features include ordering from over 1300 restaurants nationwide, delivery for restaurants without their own service, discovery of diverse cuisines, a WaiterPoints rewards system, saving and replaying favorite orders, ordering ahead for later preparation, and a takeout option to avoid long lines.

### Is Waiter.com free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees or paid upfront costs for using the service itself. Monetization is likely through restaurant partnerships.

### How does the WaiterPoints rewards system work?

The WaiterPoints rewards system allows users to earn prizes simply by ordering food through the platform. These prizes can include items like movie tickets, gift certificates, and even iPads, encouraging repeat usage.

### Can I order food for a later time or day?

Yes, the app allows you to order ahead and specify a later preparation time. This is particularly useful if you don't have time to order during the workday or want to plan meals in advance.

## Version history (last 5 releases)

### 1.11.1 — 2024-05-02

Minor improvements.

### 1.10.0 — 2023-09-12

Minor improvements.

### 1.9.0 — 2022-12-02

Add delete account support.

### 1.8.5 — 2021-09-08

Add apple signin and dark mode support.

### 1.8.4 — 2021-08-11

Add apple signin and dark mode support.

## Apps similar to Waiter.com Food Delivery

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Caviar - Order Food Delivery](https://appshunter.io/ios/app/caviar-order-food-delivery/id931355786) | 4.8 (171,070) | Free | Food & Drink |
| [DoorDash: Food, Grocery, More](https://appshunter.io/ios/app/doordash-food-grocery-more/id719972451) | 4.8 (23,010,561) | Free | Food & Drink |
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| [Favor: Texas Food Delivery](https://appshunter.io/ios/app/favor-texas-food-delivery/id502658998) | 4.8 (307,745) | Free | Food & Drink |
| [Seamless: Local Food Delivery](https://appshunter.io/ios/app/seamless-local-food-delivery/id381840917) | 4.8 (498,553) | Free | Food & Drink |
| [Beyond Menu Food Delivery](https://appshunter.io/ios/app/beyond-menu-food-delivery/id760852900) | 4.8 (129,282) | Free | Food & Drink |

## More apps by Waiter.com, Inc.

- [Waiter.com Driver](https://appshunter.io/ios/app/waitercom-driver/id951231432)
- [Waiter.com Custom Cafe](https://appshunter.io/ios/app/waitercom-custom-cafe/id6752874994)

All apps by Waiter.com, Inc.: https://appshunter.io/developer/602453227

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*