# Waitly Waitlist & Reservations — Text guests when table’s ready

> Restaurant waitlist and reservation management with instant guest texting. (iPhone/iPad app by Arisota Software LLC.)

- Source: https://appshunter.io/ios/app/waitly-waitlist-and-reservations/id1437729300 (this page in markdown: same URL + `.md`)
- Developer: [Arisota Software LLC](https://appshunter.io/developer/1437729299)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 4.70/5 from 27 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 84 MB
- Languages: English
- Released: 2019-03-26
- Data updated: 2026-08-23
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/waitly-waitlist-and-reservations/id1437729300/reviews.md

## What is Waitly Waitlist & Reservations?

Features:
• Add guests to your waitlist and text them instantly
• Take reservations from Google, your website, and in the Waitly app
• Reserve with Google
• Personalize text messages to your guests
• Two-way messaging lets guests reply to your texts
• Self check-in: guests can scan your QR code and add themselves to the waitlist from their phone
• Real-time syncing between multiple devices
• Track walkouts and cancellations
• Guests can view estimated wait times from mobile phones without installing an app
• In-app support when you need help
• Manage multiple locations with ease. Each restaurant gets its own waitlist and reservations, all under one account.

More Information: 
www.waitly.com

Questions or feedback?
support@waitly.com

Terms of Use
https://www.waitly.com/terms

## Key features

- Instant guest texting
- Reservation management
- QR code self check-in
- Two-way messaging
- Real-time multi-device syncing
- Manage multiple locations

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Waitly Premium | $49.00 | per month |
| Waitly Professional | $99.00 | per month |
| Waitly Professional Yearly | $989.00 | per year |
| Waitly Premium Yearly | $479.99 | per year |


## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/waitly-waitlist-and-reservations/id1437729300/reviews.md

### 1/5 — Verification Issue

*2025-10-06*

We went with this app because we could customize our text messages. But to be able to use that feature they have to “verify” your business (not really sure why). Everything says verification should take 3 days. We’ve been waiting weeks, and there’s no customer support. We’ll probably switch to something else.

### 5/5 — You need Waitly in your business!

*2025-02-04*

I've been using Waitly for my restaurant since 2020 and it's been a great experience. Easy to install and use, very reliable and the customer service is truly fantastic. Every time I get stuck on something, I get immediate support from their team. Definitely recommend it.

### 5/5 — What an awesome app

*2024-12-21*

Waitly has been an absolute game-changer for our toy distribution process! It has provided us with the convenience and efficiency needed to assist families picking up their toy orders seamlessly. The app has been incredibly helpful in organizing registrations and managing wait times, ensuring a smooth and stress-free experience for everyone involved. Highly recommend it for any organization looking to streamline their operations!

### 3/5 — New update has issues

*2024-09-12*

With the update on 9/11 the app no longer shows how many people have been helped.  Hopefully this gets fixed soon

**Developer response:** Thanks for your feedback. Your issue was fixed on 9/15.

### 5/5 — Best waitlist app

*2023-08-22*

lt shows real time hot tending restaurant based on how many customers are waiting lol.

### 5/5 — Waitly rocks!

*2022-09-26*

We’ve been using Waitly for over a year now and love it. We operate a very busy deck and lounge restaurant with lots of waitlists. We used to use paper and pencil until summer 2021 and Waitly came to the rescue. The app is very customizable to your needs and provides clarity to the staff and the guests. I highly recommend!

### 5/5 — This app was very helpful

*2021-03-05*

Because of Covid, we had to change our yearly fundraiser to a drive through event. The app helped us manage the cars as they checked in and notified them when their order was ready.

### 5/5 — CSVFD

*2020-11-12*

We host a haunted trail every year and this year was totally different because of covid. We had to come up with a way to not have big gathering and keep social distancing witch can be really challenging. Waitly played a huge part this year! We got to keep everyone in there cars and just sent them a text when we was ready for them. The app is so easy to use so training on it was definitely simple. One of the best features on the app that I like was you can have it on multiple phone and tablets witch made using this app so easy.

### 5/5 — Customer Satisfaction

*2019-12-19*

My Customer base has said they appreciate the real time display. No longer playing a guessing game for a table. Efficiency is up since introducing Waitly.

## Frequently asked questions about Waitly Waitlist & Reservations

### What is Waitly?

Waitly is a business application designed to help restaurants and other hospitality venues manage their guest waitlists and reservations. It allows for instant guest texting, reservation taking from various sources, and self check-in options.

### How does Waitly handle reservations?

Waitly allows you to take reservations from Google, your website, and directly within the Waitly app. It also offers the ability to 'Reserve with Google' for seamless integration.

### Can guests check themselves in with Waitly?

Yes, Waitly features a self check-in option where guests can scan a QR code with their phone to add themselves to the waitlist without staff intervention.

### Does Waitly support multiple locations?

Yes, Waitly is built to manage multiple locations with ease. Each restaurant or venue gets its own dedicated waitlist and reservation system, all accessible under a single account.

### What are the subscription options for Waitly?

Waitly offers several subscription plans including Waitly Premium and Waitly Professional, available on monthly and yearly terms. Many plans include a free trial period, such as 14 days for monthly plans and 1 month for yearly plans.

### Does Waitly have ads?

Yes, Waitly contains advertisements. As a free application with in-app purchases, advertisements are part of the user experience.

### How often is Waitly updated?

The latest version of Waitly is 8.4, and it was last updated on March 26, 2026. This indicates a consistent update schedule to improve functionality and reliability.

### What is the user rating for Waitly?

Waitly has a strong user rating of 4.7 stars based on 25 ratings. This suggests a high level of user satisfaction with the app's performance and features.

## Version history (last 5 releases)

### 8.7 — 2026-08-10

General Improvements

### 8.6 — 2026-07-15

General Improments

### 8.5 — 2026-06-12

But fixes

### 8.4 — 2026-03-26

Performance Improvements, Ways to pay. you can now sign up via a credit card on our website.

### 8.3.3 — 2026-02-24

Bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*