# Waitrose & Partners — Simple. Delicious. Delivered.

> Online grocery shopping, delivery, click & collect, and in-store payment. (iPhone/iPad app by Waitrose Limited.)

- Source: https://appshunter.io/ios/app/waitrose-and-partners/id1346064128 (this page in markdown: same URL + `.md`)
- Developer: [Waitrose Limited](https://appshunter.io/developer/380127042)
- Category: Shopping, Food & Drink
- Price: Free
- Rating: 4.90/5 from 1,109 App Store ratings · 500 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 179 MB
- Languages: American English
- Released: 2018-09-23
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/waitrose-and-partners/id1346064128/reviews.md

## What is Waitrose & Partners?

New to Waitrose & Partners online?
Create an account in our app and you can start shopping straight away. You can also sign up to myWaitrose or link to an existing account via the app.

Already shop online with Waitrose & Partners?
Sign in using your waitrose.com details and you're good to go. With the app, you can book a delivery or Click & Collect slot, view existing orders, amend orders and search for products with ease.

On the move?
Start a shop in our app, and complete it at waitrose.com ‒ or vice versa. Your Trolley contents and account details will automatically sync.

Are you a myWaitrose member?
Leave your physical myWaitrose card at home and still benefit from the same great offers. Scan the digital card in the app at checkout or use it for ScanPayGo. You can also now add your myWaitrose card to your Apple Wallet.

Scan and pay in store using your mobile phone with ScanPayGo
Available in the Waitrose app, ScanPayGo allows you to scan product barcodes, see a running total, pack your bags as you go and check out fast. And to make shopping even simpler you can write your shopping list from the app home screen before you arrive in store. You will need to register for a waitrose.com account and myWaitrose card to use ScanPayGo.

Click & Collect now on the app
Why wait in? Pop to your local Waitrose & Partners store and collect your order – free of charge.

Waitrose Entertaining now on the app
If you’re feeding a crowd or planning a special celebration, our made to order range will make stress-free celebrations simple yet stylish.

Use Favourites
Easily find the items you regularly buy online and in-store. Any items you’ve previously bought online will be automatically added into your Favourites, and items you buy in-store using your myWaitrose card will also be listed. To add more items into your Favourites simply tap on the heart icons.

Speedily access your most used features (such as slot booking, search, trolley and offers) directly from your device home screen – simply press and hold the app icon.

iPad optimised
You can use the app on your iPad to complete a full shopping journey in landscape view.

Add upcoming orders to your calendar
After check out simply add your delivery or collection slot time to your phone’s calendar so you’ll never forget the date of your next order.


To help us improve our app, we would really appreciate your feedback. We’ve added a place for you to send us comments on the home screen, so if you think something doesn’t work as well as it could, or have any other suggestions, please tell us what you think.

Visit www.waitrose.com for more information.

https://www.facebook.com/waitroseandpartners
https://twitter.com/waitrose
https://www.pinterest.co.uk/waitroseandpartners
https://www.youtube.com/user/Waitrose
https://www.instagram.com/waitroseandpartners

## Key features

- Online grocery shopping
- Delivery and Click & Collect booking
- Order management
- In-store Scan & Pay
- Digital myWaitrose card
- Favourites list
- Add orders to calendar

## What do users think of Waitrose & Partners?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Excellent delivery service
- 🚀 Convenient app
- 👍 Great quality products
- 👍 User-friendly app
- 🚀 Quick and easy shopping

**Cons**

- 🐛 App crashes and freezes
- 🐛 Login issues
- 🐛 Unreliable scan and pay feature
- 🐛 Buggy and glitchy
- 🐛 Constant sign-outs
- 🐛 Vouchers not working as expected
- 🐛 Slow and unresponsive

**Commonly reported bugs**

- App not recognizing login details
- Scan and pay feature locking up
- Inability to amend orders
- Disappearing shopping carts
- Inconsistent voucher application
- Blank screens when adding address

**Most requested features**

- Ability to save recipes
- Option to filter by brand
- Synchronize shopping lists across devices
- Automatic application of vouchers
- Ability to change order location
- Dark mode option
- Improved accessibility features

## Recent user reviews (10 of 500)

All indexed reviews: https://appshunter.io/ios/app/waitrose-and-partners/id1346064128/reviews.md

### 5/5 — Only thing better than- recipe saving!

*2026-08-19*

Love all the recipe lists and offers. Just needs a way to save the recipes in the app to come back to them later.

### 1/5 — Waitrose App

*2026-08-06, version 3.30.0*

I have an email address and a password but I keep being told there is an error try again. I actually deleted the app and reset it. Again i got there is an error try again so I did and I got the app to open. Amazing! Then in store today no such luck again I got there is an error try again 
Is it just me with this problem
John

### 5/5 — Good

*2026-08-05, version 3.30.0*

Great

### 1/5 — Making it difficult to contact

*2026-08-04, version 3.30.0*

Used to be so so easy to message when there was an issue with your order now you have to fill in an online form with nene address order number etc. trying to make you give up before you raise issues. Pathetic

### 4/5 — Saturday 1st August

*2026-08-02*

Used my phone to scan and go as I always do. Got to the till with a trolley full and got the message for a rescan. Usually when this happens they scan approx 10 or so items and away you go.
Not today… rather than explain any of this to me the assistant was just talking through her headset about having to rescan every scab and go order. She then went off helping other customers. Finally she came back to me and said she had to do a full rescan. I had over £130 in the trolley all packed and she was going to take ages rescanning everything with her hand held scanner. I therefore went to a
Checkout with an assistant unpacked everything while she scanned it and then repacked it. No apology or explanation. Surely they should be able bypass this problem if it’s happening with every customer.

### 1/5 — Where are my vouchers?

*2026-07-31, version 3.29.0*

Vouchers have been slowly but surely reduced to the point that this week I got no new vouchers. What is going on? Also when I search for something in the app and click on it, returning to the search page resets the search and I have to scroll all the way down to where I was before. Lastly, please allow us to review our purchase in the app - this is an extremely basic function of a shopping app.

### 3/5 — Moody app

*2026-07-31, version 3.29.0*

Moody app, sometimes despite the little treats doesn’t get updated despite scanning the card. Not enough discount vouchers either despite spending ££ . It used to be better before.

### 5/5 — Easy Booking

*2026-07-28, version 3.28.0*

Wanted to book some party food and found the website very easy to peruse and to book. Great that you can pick up from a local Waitrose.

### 1/5 — Can’t post review on items

*2026-07-28, version 3.28.0*

Cauliflower is day-glow yellow!!
Had to SRUB it twice to get the day-glow spray off!!! What’s this all about???

### 5/5 — Delivery

*2026-07-28, version 3.28.0*

Quick and easy
Plenty of delivery  slots available drivers always nice and friendly

## Frequently asked questions about Waitrose & Partners

### What can I do with the Waitrose & Partners app?

The app allows you to shop for groceries online, book delivery or Click & Collect slots, view and amend existing orders, and search for products. You can also use the ScanPayGo feature to scan and pay for items in-store, and access your digital myWaitrose card for offers.

### How do I use ScanPayGo in the app?

To use ScanPayGo, you need to register for a waitrose.com account and a myWaitrose card. Once registered, you can scan product barcodes as you shop, see a running total, pack your bags, and check out directly through the app for a faster in-store experience.

### Is the Waitrose & Partners app free to use?

Yes, the app is free to download and use. While the app itself is free, the primary function is to facilitate grocery purchases, which incur costs. There are no explicit in-app purchases for features, but you will be purchasing groceries through the app.

### Can I use my myWaitrose card through the app?

Yes, you can sign up to myWaitrose or link an existing account via the app. You can then use your digital myWaitrose card within the app to access the same great offers as your physical card, and use it for ScanPayGo at checkout.

### What if I start shopping on the app and want to finish on my computer?

The app seamlessly syncs your shopping journey with the waitrose.com website. You can start a shop in the app and complete it on your computer, or vice versa. Your trolley contents and account details will automatically update across both platforms.

## Version history (last 5 releases)

### 3.33.0 — 2026-08-24

We've fixed a few bugs and made some improvements to enhance your overall shopping experience.

### 3.32.0 — 2026-08-17

We've fixed a few bugs and made some improvements to enhance your overall shopping experience.

### 3.31.0 — 2026-08-10

We've fixed a few bugs and made some improvements to enhance your overall shopping experience.

### 3.30.1 — 2026-08-07

You can now customise your app icon! We’ve also fixed a few bugs and made performance improvements to ensure your shopping experience is smoother than ever.

### 3.30.0 — 2026-08-03

You can now customise your app icon! We’ve also fixed a few bugs and made performance improvements to ensure your shopping experience is smoother than ever.

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## More apps by Waitrose Limited

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All apps by Waitrose Limited: https://appshunter.io/developer/380127042

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*