# WaitWellStaff — Queue and Appointment solution > Staff application for managing customer queues and appointments for WaitWell customers. (iPhone/iPad app by WaitWell inc..) - Source: https://appshunter.io/ios/app/waitwellstaff/id1560498673 (this page in markdown: same URL + `.md`) - Developer: [WaitWell inc.](https://appshunter.io/developer/1560498675) - Category: Business, Productivity - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 5 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 47 MB - Languages: American English - Released: 2021-04-11 - Data updated: 2026-08-15 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/waitwellstaff/id1560498673/reviews.md ## What is WaitWellStaff? This is for Staff of WaitWell customers with existing waitwell accounts. Keep your lobby, customers and staff safe with our touchless queue and line management and Appointment software. Built in Canada, WaitWell is trusted by post-secondary institutes, motor vehicle registry offices, medical offices and retail outlets across North America. WaitWell is safe, simple and secure and highly configurable for any organization type. The App provides ability to use QR code scanning to admit customers in Event mode, PushNotifications regarding waiting customers and more. Visitors do not need to download an app - they can join your queue by QR code, weblink or SMS Text. Staff can manage the queue through a web browser or using the WaitWell Staff App. The WaitWell Staff App allows staff to add users to the queue, assign and edit tickets and scan tickets to verify admittance and automatically control capacity at busy locations and events. Multiple workflow solutions for handling Large Events with QR Codes to admit and a Full Appointment system that integrates into the wait queue. ## Key features - Touchless queue and line management - Appointment software - QR code scanning for admittance - Push notifications for waiting customers - Add users to queue - Assign and edit tickets - Capacity control ## Recent user reviews (5 of 5) All indexed reviews: https://appshunter.io/ios/app/waitwellstaff/id1560498673/reviews.md ### 5/5 — Wait Well❤️❤️ *2021-05-06, version 2.1.20* An amazing app. Extremely convenient for client. Line up virtually ,see your wait time, and step in few minutes before and get served. Such a user friendly , time saving and rescuer app especially during this pandemic . ### 5/5 — Great app!! *2021-04-20, version 2.1.10* The best thing about this app is that it allows me to list myself, txt me the estimated time to be serve where my can go relax in the car, have a coffee or go finish other stuff until my turns comes! And, not to forget that it is safe way of avoiding cawing and be next to people during this pandemic! Love it, keep up the good work guys! ### 5/5 — Easy and efficient *2021-04-15, version 2.1.10* Great system to avoid wasting time and energy waiting in line. ### 5/5 — Well done, waitWell *2021-04-15, version 2.1.10* WaitWell is brilliantly designed to be user-friendly yet extensive with so many convenient and useful options. Would highly recommend for any business, and not only in covid times.... why not always reduce wait times? Customers have been loving it! Well done, WaitWell! ### 5/5 — WaitWell is a game changer! *2021-04-12, version 2.1.10* This app has been so helpful in managing capacity in our building and the lines outside. Our customers have been able to wait in their cars or run errands rather than stand in line. We will keep this system well beyond Covid. It really is a game changer for our business. We have given our customers back their time. ## Frequently asked questions about WaitWellStaff ### What is WaitWellStaff used for? WaitWellStaff is a staff application designed to manage customer queues and appointments for businesses using the WaitWell platform. It helps in organizing lines, admitting customers, and controlling capacity. ### Is WaitWellStaff free to use? Yes, WaitWellStaff is available for free. It is a companion app for existing WaitWell customers, and visitors do not need to download any app to join queues. ### What devices does WaitWellStaff support? WaitWellStaff is available on iPhone, iPad, and iPod devices, making it accessible for staff on various Apple mobile platforms. ### How does WaitWellStaff help manage queues? Staff can use WaitWellStaff to add customers to the queue, assign and edit tickets, and scan tickets for verification. It also allows for automatic capacity control at busy locations. ### Does WaitWellStaff have ads? No, WaitWellStaff does not contain advertisements. The application is designed to provide a seamless experience for staff managing customer flow. ### How often is WaitWellStaff updated? The latest version of WaitWellStaff is 3.26.1, and it was last updated on March 29, 2026. This indicates regular updates to improve functionality and security. ### What kind of organizations use WaitWell? WaitWell is trusted by a variety of organizations including post-secondary institutes, motor vehicle registry offices, medical offices, and retail outlets across North America. ### Can visitors join a queue without the app? Yes, visitors do not need to download an app. They can join a queue using a QR code, a weblink, or an SMS text message. ## Version history (last 5 releases) ### 3.31.2 — 2026-08-12 - support new settings - translation fixes - searchable service types ### 3.28.6 — 2026-06-19 - minor fix to improve hold-drag on touch devices ### 3.28.5 — 2026-06-16 - new call center features - new settings for service type buffer time - reschedule button on appointment form - allow ticket drag/drop on phone format. ### 3.26.1 — 2026-03-29 - minor UI updates - support new settings ### 3.25.0 — 2026-03-14 - improved settings navigation - support for tagging tickets - new permission roles ## Apps similar to WaitWellStaff | App | Rating | Price | Category | | --- | --- | --- | --- | | [ShiftLinkApp](https://appshunter.io/ios/app/shiftlinkapp/id6498314496) | 4.3 (6) | Free | Business | | [Contactless Entry](https://appshunter.io/ios/app/contactless-entry/id1524558969) | — | Free | Business | | [BamM Booking Admin](https://appshunter.io/ios/app/bamm-booking-admin/id6744749951) | — | Free | Business | | [Zepiex](https://appshunter.io/ios/app/zepiex/id6737466264) | — | Free | Business | | [CheckIn by TicketWeb](https://appshunter.io/ios/app/checkin-by-ticketweb/id1065101957) | 2.1 (41) | Free | Business | | [Novagems StaffApp](https://appshunter.io/ios/app/novagems-staffapp/id1392360623) | 2.2 (51) | Free | Business | ## More apps by WaitWell inc. - [WaitWell](https://appshunter.io/ios/app/waitwell/id1612150317) All apps by WaitWell inc.: https://appshunter.io/developer/1560498675 ## Related topics [waitwellstaff](https://appshunter.io/ios/topics/waitwellstaff) · [waitwell](https://appshunter.io/ios/topics/waitwell) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*