# Waiver Master: Paperless Cloud — user reviews

> 8 indexed App Store user reviews of Waiver Master by DFinery, rated 3.50/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/waiver-master-paperless-cloud/id1307547236/reviews
- App overview in markdown: https://appshunter.io/ios/app/waiver-master-paperless-cloud/id1307547236.md
- Rating breakdown: 5★ 9 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 5

## Most critical reviews (8 lowest-rated)

### 1/5 — Worst Customer Support EVER!

*2021-05-09*

This company is a sham.  Disorganized and completely inept. Do not waste your valuable time or money.

### 1/5 — Terrible

*2021-04-02*

I’ve tried to contact customer support and there is none. No phone number only email so you never get to talk to someone and they don’t even respond. They never updated my forms and I’m still getting charged monthly.

### 1/5 — Having issues with documents

*2019-08-31*

I’ve uploaded several documents and only one has been uploaded. There is no contact information anywhere on their website so I cannot talk to someone to find out what is going on. How can a company not have contact info?!?!

### 1/5 — Absolute Zero Communication

*2019-07-03*

I purchased the paid version after receiving the template for the free version and although I was paying for the service I never received my actual waiver or ANY further communication from this company. I emailed several times from different email addresses. Of course there is no office or phone number listed so I have no way of contacting them and they’re taking my money. What a joke.

### 5/5 — Awesome

*2018-05-05*

Great waiver app for my tattoo studio.  Integration with Clover is a huge plus!

### 5/5 — Time saver! 🙌🏻

*2018-05-02*

Using waiver app for our beach rental business now. Scanning drivers licenses is a breeze & saves lots of time.

### 5/5 — Business waiver docs

*2018-05-02*

I love this app it’s been a lifesaver. No more paper docs or files to keep. I have a small rental retail business.  The waiver documents are customized for my business and my needs. Customers love the quick turnaround and paperless docs.

### 5/5 — Switched and love it!

*2018-01-06*

The previous waiver app I was using was expensive and not meeting my studio’s needs. This one is easy to use, has an updated look and is cheaper!!! Thank you Waiver Master!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*